meta study

select 2: A. Create a group rule that requires daily engagement to remain in the group. B. Comment on every post that members make in the group. C. Highlight top commenters in a special weekly post. D. Enlist a scheduling tool to create daily topical posts to encourage conversation. E. Look at engagement insights to compare the daily number of posts.

A business consultant offers a free Facebook group to support potential clients. He aims to create consistent daily engagement. Which two strategies could the consultant use to achieve his goal? (Choose 2)

select 1: A. Host live video Q&A sessions in the group where the influencers host the session B. Post content customized by the influencers into the group and boost the posts C. Share exclusive access to the influencers Page and content for members D. Host a Q&A on Instagram Stories where members can submit questions to influencers

A community for social media experts wants to encourage engagement and growth. To do this, they want to offer more unique opportunities to meet and connect online.They would like to produce regular sessions where influencers share their expertise.What can the community manager do to meet this goal?a.

choose what the manager should do first: A. Review briefs from internal stakeholders outlining key messaging, details and targets B. Prioritize the content from the department that is the most polished and ready to post C. Review previous post results and reuse the content that performed best D. Research competitors and replicate popular creative tactics that perform well for them

A community manager for a national chain department store has many internal stakeholders to manage, particularly across the departments of home and garden, men's fashion and women's fashion, which represent the highest sales volume.The community manager needs to create a monthly content calendar that includes posts that represent each department.

select 1: A. Increase paid spend targeting young audiences on all platforms B. Increase influencer content across all platforms C. Increase video content across all platforms D. Increase community moderation on all platforms

A community manager for an automotive brand has been asked to engage younger audiences on the brand's social channels. The community manager has collected the following market research about social media usage: Young audiences are 90% more likely to follow brand accounts on all networks Young audiences are 25% more likely to engage with video content Young audiences are 75% more likely to ignore paid ads on all networks Young audiences are 82% more likely to comment on influencer posts on Instagram Young audiences are 15% more likely to recommend a brand they follow to a friend Which initial strategy should the community manager share with leadership to grow the brand's younger audiences?

Select 3: A. Set up a Page button to increase online sales on the influencer's website B. Implement a fee for members who post more than once per week C. Position the influencer as a thought leader and charge speaking fees D. Organize affordable community meetups to attend a live show of the influencer E. Comment publicly on sponsor accounts to propose a partnership

A community manager for an influencer is focused on thought leadership and well-being.The influencer has the following assets: A Facebook Page with 500,000 followers A Facebook group with 30,000 members An Instagram account with 200,000 followers The community manager needs to evaluate possible revenue streams.

Select 1: A. Engagements generated from shares B. Likes on the video C.Views on the video D. Engagements based on new followers

A community manager is launching a campaign for Earth Day. The goal is to generate a higher rate of engagement from people outside of the community by inviting an influencer to go live on a Facebook Page.Which metric should be used to determine if the goal is met?

select 1: A. Create an admin team profile for all team members to use when they make an official team action. B. Task specific admin team members to enforce rules, and assign others to maintain an inclusive environment. c. Highlight the leadership team with photos, announcements and by tagging them regularly. d. Create a team page for official communications and encourage the admin team to use their personal profiles.

A community manager needs to develop a leadership team to manage content for a community in which members share private information.Historically, two visible members led this community, and community members are resistant to a larger leadership team.The expanded leadership team must lead with a consistent voice and maintain an inclusive environment.How can the community manager achieve these requirements?

select 1: A. Survey community members for their most frequently asked questions about content themes. B. Review data for insights into high-performing content in the community. C. Ask community members to share their most memorable community posts. D. Research popular content themes that may be relevant to the community.

A community manager of a large community for professionals is developing a content calendar to offer themed content to help members who are in the early stages of their careers. The group has had low engagement for the past year.Which strategy should the community manager use to plan the most relevant content?

select 1: A. Analyze the best-performing content across the current social media presence for potential reuse in the podcast. B. Research and purchase the appropriate tech equipment to record podcasts, and submit expenses to their manager. C. Launch the podcast at the earliest possible time, and promote it exclusively on the Facebook Page. D. Research all existing podcasts in the industry and find content that has not been produced previously.

A community manager of a tech startup wants to develop new customer acquisition channels. The startup has a Facebook Page and an Instagram account with a combined reach of 80,000.The chief marketing officer of the startup directs the community manager to research how to launch a podcast. The startup has not previously used podcasts.Which first step should the community manager take?

Select 1: A. Open a conversation with the community member and discuss their concerns B. Raise the issue to the most relevant point of contact internally C. Call the local authorities immediately to report the threat D. Delete the comments and ban the community member from the Page

A community manager runs a Facebook Page for a global banking organization. This is an established group with clear guiding principles and internal escalation protocols. A community member comments on a recent post to threaten the organization unless the member receives a resolution to a recent problem.

select 1 that should be done first: A. Review community posts and delete unprofessional content B. Tell members they need to pay to stay in the community C. Define the brand guidelines for cohesive content in the community D. Ask the members to provide profitable ideas for the community

A community manager runs a Facebook group for people who have challenged themselves to refrain from drinking alcohol for 30 days.The group has grown organically over two years after the founder completed a 30-day challenge and invited people to join. The group now has includes over 3,000 members who use it as a resource for tips, guidance and support as they take on the challenge.The community manager wants to make the group the recognized source for support.

select 1: A. Ignore the request on the basis that the membership criteria are well displayed B. Respond to the complaint with a link to Facebook Community Standards c. Allow the 11-year-old as a member of the group so that they do not report the group d. Ask the community to vote on allowing others in the group

A community manager runs a group for a local rugby team. The group only allows current and former team members to join. A request from an 11-year-old player is declined. The player complains and claims that the community manager is discriminating against them.

Select 2: A. Ask follow-up questions as people leave feedback B. Post a link to a press release announcing a product launch C. Partner with influencers to generate posts about the launch D. Include a discussion question about the product that is being launched

A community manager works for a company that is debuting a new product globally at noon PST. The community manager wants to generate engagement consisting of initial product feedback from the target audience within the first hour of the launch.Which two ways should the community manager generate valuable product feedback? (Choose 2)

Select 1: A. Create a joint moderation account with the name of the group B. Make the team's Facebook Page an admin of the group C. Enter a list of potentially offending keywords into the moderation tool D. Enforce a strict policy of blocking any profile that sends a message to a member of the admin team

A community manager works on a Facebook group that handles sensitive subject matter. The personal identities of the group's admin team must be kept confidential. The community manager wants to enable the admins to moderate discussions while fully protecting their personal profiles from harassment.

select 1: A. Show a graph that includes online and offline community membership growth numbers for the past 5 years B. Share quotes and a detailed word cloud to illustrate key sentiments and powerful member recommendations C. Compile insights that include dates, demographics of members across the community and growth numbers D. Compile a set of community recommendations and testimonials with individual demographic information

A community with a strong online and in-person offering received funding 12 months ago to grow and scale the community globally. To secure similar future funding opportunities and brand partnerships, the community manager needs to compile a report that shows that the community achieved its goals with the original funding.

select 1: A. Document the number of members and engagement statistics for the CEO to review B. Post a poll in the community asking members if the company should close the group c. Survey members for positive community experiences to share with the CEO d. Determine if members of the group are more likely to retain their monthly membership

A company offers marketing training for a monthly fee. In addition to training, paying members are given access to an exclusive online community to connect with their peers. The community is very active, and members report they are getting value from the group. However, the CEO is concerned that the community does not increase revenue or decrease cost for the company and is considering closing the community aspect of the offer.What action should the community manager take to build a case for keeping the community open?

select 2: A. Post a link to the event website with a daily reminder to purchase B. Schedule event speakers to host Q&As in the community leading up to the event C. Reach out privately to community members who might be interested in attending D. Provide discount codes to community members who buy early bird tickets

A growing business wants to create a yearly summit for current and prospective customers to increase awareness and drive sales. The community manager needs to convert 30% of existing community members into buying tickets for the inaugural event.Which two steps should the community manager take to accomplish this task?

Select 1 correct response: A. Create targeted posts and ensure the content and tone are inclusive B. Create a social media account for the new product C. Change content strategy to target male followers during launch D. Tag influencers to share the content and campaign hashtag

A hair care brand is launching a new product line for men. Its existing Instagram community consists primarily of women. The community manager wants to market to male followers and build an integrated strategy for both men and women.

A. Reach Audience growth Sentiment B. Reach Website traffic Audience growth C. Reach Sentiment Website traffic D. Website traffic Sentiment Audience growth

A hair salon supplier wants to create an online community to boost online store sales. The goal is to track trends and showcase products.Their mission is to become the leading source for style inspiration, which requires them to stay at the forefront of a fast-moving industry and maintain appeal among a mass audience.On which set of KPIs should the community manager focus?

select 2: A. Create posts to encourage people to sign up and have moderators answer any questions. B. Highlight past photos and success stories and tag members who have joined past challenges. C. Start a secret group for people doing the challenge and post everything there. D. Message new members and invite them to participate in the challenge.

A hiking community plans to bringing together a large number of members to complete a mountain climbing challenge for charity.This is the largest fundraiser the community will host, and this year is the third year they plan to run it.Which two things can the community manager do to ensure they succeed in getting the most members to join the challenge?

select 1: A. Repurpose content by reviewing and recycling previous posts. B. Increase engagement-type posts and use only new content to create engagement. C. Ask members which types of tools and content they want more of D. Research and change the content types to align with the demographics of all community members.

A large parenting support group is open to all parents. It began in the UK without any advertising and now has a global community with members mainly in English-speaking countries.The other location demographics are much smaller in size than the UK base but are steadily growing. The group wants to be more culturally inclusive.Which strategy can the community manager use to include all audience segments?

select 2: A. Number of comments B. Posts created by administrators c. Members who invited friends D. New members over time

A local art museum decides to launch an invite-only community for people who purchased a museum membership. The community manager needs to create a report about the group's first month and wants to focus specifically on engagement.Which two KPIs should the community manager include in the first report about the group? (Choose 2)

select 1: A. Analyze the reach of exhibition-related posts through Ads Manager B. Measure the engagement rate on the influencers' posts C. Determine the sentiment by scanning positive and negative comments D. Record the total number of campaign comments through native insights

A local museum is opening a new exhibition. The museum director asks the community manager to use social media to generate excitement for the new exhibition. The community manager runs an organic campaign on Facebook through a mix of influencer posts, visitor testimonials and press quotes.Which approach should the community manager use to measure how well received the exhibition was?

Choose 1: A. Focus on video content Share the brand's Instagram story with close friends Use local hashtags to increase reach B. Curate captured content Tag key attendees Plan a full narrative for Instagram Stories prior to sharing C. Repost influencer content Share every story tagged with the event hashtag Share behind the scenes videos in real time D. Post teaser content Use Instagram Live at the event Encourage viewers to share their red carpet looks

A men's grooming brand is hosting an exclusive event with a group of Instagram influencers, brand superfans and press contacts to try its new range of products. The community manager will be present at the event to capture photo and video content. The goal is to build excitement and engagement with non-attendees on Instagram around the new product range.

Which one option should each community manager use? A. The approach that the team agreed upon and the company approved B. The agreed result from a recent poll stating that each community manager will use their initials C. A company-branded profile used by all community managers with each reply signed by name D. The personal profiles of each community manager to make it clear who is replying

A new community manager joins the team of a large online retailer. This person is one of nine community managers who handle support queries. Community managers must remain on brand while maintaining an individual presence in the community.

select 1: A. Approve the post but tag the member on the guidelines. B. Post a reminder of the guidelines to the whole group. C. Decline the post and provide the member with feedback. D. Post a welcome post including a link to the guidelines.

A new member joins a local group for mothers. The group has strict guidelines, including ''No buy, sell, or swap posts allowed''. The new member creates a post that she has used baby clothes for sale.What should the community manager do first?

select 1: A. Message some relevant members to ask them to comment B. Repost the question as an announcement C. Recommend external resources about the topic D. Post a comment tagging other members who can help

A new member of a parent group asks for advice on how to handle a bullying incident. The member's question has been posted for several hours. No other members have responded.

select 2: a. Remove comments from unreliable sources on the post. b. Post a link to the group rules that are relevant to this topic. c. Remove and block members who violated the guidelines. d. Delete the post immediately and message involved member

A newly appointed community manager learns of a conflict regarding a post in the community. This community has recently added new guidelines stating that only links from credible sources are allowed. Several members start to post links on the thread from unreliable sources, and other members are starting to get upset. The post has been reported several times. The community manager wants to educate the community about the new guidelines.Which two actions should the community manager take?

select 2: A. Join similar groups to see what they are discussing and create groups related to those topics B. Analyze the most popular posts for the last six months and create groups based on those post topics C. Create a poll to ask members what interests them and what they want these new groups to focus on D. Launch a few groups, announce them in the current one and begin to create content for those new groups

A parenting support group of deeply connected people has started growing quickly. The leadership team receives several reports that the group is now too big and discussions frequently stray from the intended topic. To continue to develop the tight bonds the community previously cultivated and to address the concerns of long-standing members, the community manager needs to create new groups that focus on specific topics.In which two ways can the community manager establish these topically focused groups? (Choose 2)

select 1 most important: A. How much the trainer enjoys using each platform b. How many current clients found the trainer on each platform c. How much time the trainer spends on each platform d. How much engagement each platform gets

A personal trainer wants to grow their online presence. To generate more leads, they create a Facebook Page, a Facebook group and an Instagram profile.However, the trainer struggles to manage this social media marketing, because of the time required to create content and promote each platform. The results are simply not worth the investment of time. The Instagram profile generates the most reach, while the Facebook group gets the most engagement. The trainer contacts a community manager for help to determine which of the platforms to focus on.Which critical piece of information does the community manager need to make this decision?

select 1: A. Create and track relevant keywords on social media channels B. Activate a news alert for additional articles C. Create a post specifically to gather feedback from the community D. Review comments on the company's press release post

A pharmaceutical brand announces a new drug to stop the spread of a major disease. After the brand shares a press release on its social channels, 10 people claim that another one of the brand's drugs causes serious side effects. A health reporter for a major newspaper picks up the story and shares the comments on their own channel. Dozens of additional relevant comments are shared on the brand's press release post. Leadership asks the community manager to document organic, relevant comments over the next two weeks.

Select 2: A. Use an analytics tool to determine which content is best to provide. B. Post applicable community guidelines and pin that post as an announcement. C. Mute members who repeatedly violate group rules. D. Tag members in every topic discussion to encourage them to comment.

A private institution that educates about political issues runs a public Facebook group to increase awareness of the importance of politics for young adults (ages 18-25). The goal is to promote healthy debate.Which two strategies should its community manager implement to help achieve this goal?

Select 2 Correct Responses: A. Invite the community to submit their success stories so they can be shared with the national committee B. Initiate a petition against the proposed closure and ask community members to circulate it widely C. Send a message to each of the community members requesting their opinions of the proposed closure D. Monitor sentiment across digital channels within the organization's area of focus

A regional chapter of a nonprofit organization is under threat of closure from its national committee. The community manager has been invited to a meeting to provide evidence of the value that the local chapter brings to members in its geographic area and to discuss the proposed plans.Which two actions should the community manager take to prepare for the meeting?

Choose 1: A. Encourage the moderation team to comment more on the content B. Place targeted ads for potential members using fitness and wellness interest targeting C. Partner with a national newspaper and publish an article about the community D. Launch a referral program for current members to invite their neighbors to join the community

A small, local online community of 5,000 members is launching a major outreach project to double membership by the end of the year. The community is focused on physical activity and doesn't show preference for any age group or gender.The community is based on Facebook and uses a group as the primary hub where people can connect. What's the most efficient way for the community manager to expand local reach?

select 1: A. Develop content that encourages sharing photos and stories. B. Ask members to share their favorite post from the group on their profiles. C. Create a post announcing the release of the latest formula milk. D. Create a poll for feedback on the milk formula.

A toddler milk formula company with a large community asks the community manager to help due to low community engagement.Parents join the community for support and to create connections with other parents. However, most members are disengaged.What should the community manager do to increase meaningful connections among members in the closed group?

select 1: A. Link to the new community and encourage people to join it B. Continue to focus on the original community C. Create a post that discourages members from joining the new community D. Remove the members who are joining the new community

A well-established community of over 50,000 reports a universally high satisfaction rate from members via surveys and polls. However, a contingent of 2,000 members plan to form their own community organization due to ideological disagreements within the incumbent community. The new community has a similar mission but different branding. The members of the new community want to continue to participate in the existing community but put more effort into the new organization.

Select 2 Correct Responses: A. Ask community members to create a post and tag several friends. B. Start new social media accounts to target the new demographic. C. Invite fashion influencers to promote the new line during a live launch. D. Run targeted ads across all the platforms that the brand uses. E. Comment on competitor posts so that their community learns about the new line.

A well-known women's fashion brand has a significant online presence and a strong customer base in the 50-65 age group. To attract a younger demographic, the company contracts with a famous designer to launch a new line, which launches in one month.Which two actions should the community manager take to increase brand awareness?

select 2: A. Treat the celebrity according to the policy of the group B. Decline the post with feedback to educate the celebrity on the group policy C. Adjust the rules to allow political content and generate more group engagement D. Approve the post and close commenting to prevent political discussion E. Approve the post with a warning to the celebrity

A well-regarded celebrity community member violates a group rule that does not allow posts that contain political discussion. Post approval is turned on in this group.This is the first time that this community member has submitted a post and the first time that the community member has violated the guiding principles.What are two courses of action the community manager can take in this situation to maintain the group's culture?

select 1: A. Tag members in a post when they violate the community guidelines B. Share the community guidelines in an announcement post C. Remove members who have previously violated the community guidelines D. Comment on posts with links to the community guidelines

After several years of rapid growth, a highly engaged group loses its original community manager. When someone new assumes the role, they discover many posts violate community guidelines and require moderation. This new community manager therefore wants to establish a strong presence and clarify the group rules.Which option is the most efficient method to re-establish communicate community guidelines?

Select 2 Correct Responses A. Adapt the local dialect and reuse highly successful content B. Run targeted ads to lookalike audiences in Austria C. Measure the audience of Austrian followers on existing platforms D. Ask community members to send profiles in Austria to follow

An Instagram influencer from Switzerland uses a unique region-specific content approach. A community manager is helping the influencer expand into a neighboring country, Austria. The primary goal is to be the number one information source in the region.

select 2: A. Claim a membership fee for current members of the Facebook group B. Prepare materials for influencers that highlight recent community impact C. Create a Facebook Page and use the fundraising tool to share the fundraisers with the community D. Create a Facebook Page and organize events using the paid events functionality

An established Facebook group has more than 1 million members. The community managers decide to register it as a nonprofit organization. To organize more events, they will leverage the community to help with charity events. They receive positive organizational support from their community, but the group needs a more sustainable revenue model.Which two tactics should the community managers use to set up a sustainable funding model for their nonprofit organization?

Select 2 responses: A. Review existing channel performance and replicate strategy B. Define partnership criteria with key food and beverage influencers C. Decide on the target audience and which platforms to use to reach them D. Determine launch goals and milestones to achieve

An established mid-range coffee brand is launching a new line of high-end espresso products. It needs to promote its products through new social channels to reach premium consumers. The community manager must create a launch strategy to present to internal stakeholders to support this new product range. Which two factors must the community manager address in this presentation?

Select 2 Correct Responses: A. Post visuals that are aligned with the corporate identity B. Frequently encourage members to describe their best football tricks C. Share viral videos to spark discussion D. Create a highly engaging text-based question of the day series

An inclusive football player community wins a civic award, which grants it an income to hire a community manager. Many of the community members are visually impaired.Which two activities should the newly hired community manager take to engage the community?

select 1: A. Remove the member from the group and delete all comments and posts from the last 30 days. B. Share the rules and guidelines as a comment on their post and monitor for future violations. C. Use the Branded Content manager to signify which promotional posts have been approved by the admin team. D. Review the admin activity log to analyze the effectiveness of the admin team in enforcing their guidelines.

An interest-based community with a culturally diverse membership often shares a variety of posts about empowerment. Post approval is not turned on, so conversations are carefully monitored to make sure heated debates and comments do not become personal. A longtime member who has not posted for a year leaves a comment that violates the guidelines for marketing and spam. The comment is removed, and feedback is provided in a private message.The member is upset and posts again sharing their thoughts on having their comment removed. They challenge the community management team and its approach to the guidelines.What should the community manager do to handle this conflict?

select 2: A. Reply to the post and explain that this behavior is not allowed. B. Repost the group guidelines regarding self-promotion. C. Delete the post and use the Give Feedback feature. D. Remove the member who created the post from the group.

An online book club has a strict policy regarding self-promotion in the group. Community members are encouraged to share content about their favorite books or an upcoming release from an author, but they cannot promote their own work.A new member joins the group and immediately posts a link to buy a book that he wrote. Upon seeing this post, several other group members comment with links to their websites to promote their work.The community manager wants to reinforce the group rules to the members.

Select 3 Correct Responses: A. Pin a post as an announcement in the group B. Create a frequently asked questions learning unit C. Direct members to report repetitive questions using the Report to Admin tool D. Add useful posts to a topic tag dedicated to frequently asked questions E. Ask members to tag an admin every time someone asks a repetitive question

In an established community, members have been posting the same questions repeatedly. Which three group tools should be used to help members find the answers they are looking for more easily?

Select 2 Correct Responses: A. Conduct a search of sustainability keywords B. Watch the top three nature documentaries released this year C. Review the geographic locations of group members D. Launch a poll to understand which topics are of interest E. Analyze post themes from the last three Aprils

It's April, and Earth Day is approaching. A parenting group has shown interest in sustainability, so the community manager brainstorms new ideas to engage the community.What are the two most efficient steps for the community manager to take to inform campaign planning?

Which two actions should the community manager take? (Choose 2) A. Create and schedule content to reinforce the guiding principles of the community B. Ask the members who go against group rules to explain themselves in the comments C. Create a poll in the community to ask whether new guiding principles should be introduced D. Use the decline with feedback tool to remind people of the group rules they have violated

Members in a group for software users are submitting posts that recommend competitor products. This goes against a group rule that prohibits mentioning competitors in posts or comments. Post approval for the community is turned on.

Select 2: A. Analyze drop-off for video content B. Study engagement trends on the school's Facebook Page C. Survey community members D. Interview alumni

The chancellor of a college wants to start a new alumni-matched funding campaign to raise money for a social sciences building.However, most alumni lose touch a few years after graduation and don't engage with the alumni community. Before launching a fundraising campaign, the community manager needs to determine exactly when and why alumni engagement drops.Which two tactics could the community manager take to learn this information?

select 3: A. Survey the community and reposition the content in line with their feedback B. Message every member of the community individually to ask them to engage more C. Remove members who have not posted or commented in the last month D. Highlight the top engaging contributors in regular announcements to the community

The community manager of a 25,000 member rock painting community in Dublin is concerned about low engagement in the group over the last six months and wants to increase conversations between members.Which three actions should the community manager take to achieve this goal?sele

Select 2 Correct Responses: A. Monitor elderly-only audiences on social media for outdoor recreational conversations B. Put a sign in the green space asking for the fitness park to be built and share it on social media C. Run ads across digital platforms that ask for feedback on the park idea D. Create a poll for the community to assess interest in the park and report findings to the nonprofit

The community manager of a nonprofit contacts local government officials with an idea for an elderly-only fitness park in a local green space.The community manager needs to provide evidence to the nonprofit that will help it to build relationships with potential government partners.Which two proactive tactics should the community manager use in this situation? (Choose 2)

Select 1 Responses: A. Create a schedule and invite attendees to sessions that align with their interests B. Start a new community and post event content there C. Create an ad and target attendance from outside communities D. Ask attendees to create sub-communities and monitor conversations

The community manager of a professional networking group hosts an annual in-person event. The community needs to rapidly transition the event to an online environment.What should the community manager do to keep people engaged during the online event?

Select 2 Correct Responses A. Reply to the member's comment and tag them in the rule post B. Delete the member's comments and mute them for seven days C. Remove the member from the group D. Repost a group rule and mute them for seven days

The community manager of a small business group joins a Facebook networking group as a member and leaves responses on multiple posts.The community manager's comments negatively compare the management styles of both groups, which goes against the rules of the networking group.The community manager of the networking group wants to reinforce to the whole community that every group has its own rules and culture.Which two actions should the community manager of the networking group take?

select 1: A. Hold a daily meeting with the full team to track progress for each region B. Create a template and require each regional manager to complete that template every month C. Create a template and require each regional manager to submit results that are above the benchmark D. Ask each regional manager to submit an individual report, then merge those into one report

The head of community management for an online tourism company hires 15 regional community managers. Each community manager is responsible for one regional Facebook Page and Instagram account. The head of community management needs to provide leadership with overall metrics and sentiment. To set up a global reporting system, what should the head of community management do?

select 3: A. Determine the community mission B. Invite all of their friends into the community C. Create the community and define plans once it's established D. Set the community objectives E. Discuss shared values and how they want the community to feel

The leaders of an organization in Chicago that supports new mothers decide to create an online community to help expand their fundraising opportunities. They plan to take advantage of an upcoming baby show to grow this community at a faster pace.Which three recommendations should the community manager provide the organization when they create this online community? (Choose 3)

select 1: A. Block the member from the group to avoid the subject. B. Invite other members to clarify that the question has been answered. c. Remove the comment with the appropriate rule and explain possible disciplinary actions. d. Reach out privately to the member to ask if responses from the team are unclear.

The management team of a mobile app has expectations of maintaining a high level of efficiency. A community member of a group for the app has posted the same question several times over the past few weeks. The team has responded several times that the solution for that problem is still being developed. The member has started to repeatedly ask the same question in comments on unrelated posts.The community manager needs to ensure this community member does not negatively affect other members.How should the community manager proceed?

Select 3: A. Encourage members to report content to admins B. Set up post approval for all members C. Use Group Insights to identify potential moderators D. Remove all members who post in a non-local language E. Reject all new membership requests

The only community manager of a Brazilian national football fan group with 2 million members needs support to ensure content is on topic. The community manager notices an increase of spam videos in other languages in the group.Which three options should the community manager use to keep the group relevant? (Choose 3)

select 1: A. Create content encouraging offline gatherings, with graphics of local landmarks. B. Organize a week-long online summit to focus on helping overcome isolation. C. Publish a post asking members to provide their address in the comments. D. Host an online meeting room for members that remains open 24/7.

There's an online community that primarily supports single parents. The leadership team notices more parent narratives of isolation. One of the top priorities of the community is to connect parents who are geographically close.What can the community manager do to help create connections between lonely parents?