MGMT 2100: Chapter 14

Select the mechanisms for changing organizational culture.

Activities, processes, outcomes Stories, legends, myths Leader reactions to crisis Slogans, acronyms, sayings

How does organizational socialization embed their cultures in new employees?

By promoting and reinforcing core values and beliefs

Select the mechanisms for changing organizational culture.

Design of physical workspace Role modeling, teaching, coaching Rewards, status symbols and promotions Formal Statements

Of the following, who is best known for their writing on organizational culture?

Edgar Schein

Practical guidelines derived from socialization research include which of the following?

New hires are positively affected by formalized socialization procedures. Socialization tactics can reinforce ethical behaviors. Different techniques are appropriate for different people at different times.

Select the mechanisms for changing organizational culture.

Organizational goals Work flow and organizational structure Rites and rituals Systems and procedures

Which of the following often determine the development of subcultures?

Products and technologies Divisions or departments Occupational groups

Which is not one of the four functions of organizational culture?

Sustainability

What is a key risk of neglecting to integrate subcultures within high-risk industries?

a failure to interpret and implement safety measures

The phase of organizational socialization that occurs before an individual actually joins an organization is

anticipatory socialization

Observable artifacts that can be present in a firm's culture are

awards manner of dress special parking spaces

Select career functions of mentoring.

challenging assignments sponsorship coaching protection exposure and visibility

Companies with a(n) _______ culture have an internal focus and value flexibility rather than stability and control.

clan

Companies with an internal focus with a value on flexibility rather than stability and control are said to have a(n) _____ culture.

clan

What is it called when a mentor provides advice to a protege about developing additional skills?

coaching

According to Edgar Schein, the most important role of an organization's leader is

creating and managing organizational culture

According to many CEOs, corporate _______ is the key to making a company one of the best.

culture

One of the conclusions of the competing values framework is that organizational culture is related to measures of organizational

effectiveness

What do many CEOs believe is the essence of the best companies?

great company culture

Which of the following terms refers to a person's productive potential, based on knowledge, skills and experiences?

human capital

When workers take an assignment in a foreign country, they often experience different socialization activities than other newcomers. This affects which of the following for those expatriates?

job satisfaction long-term success

According to a recent study, which of the following was found to deplete your human capital?

lack of sleep

Select the important characteristics of organizational culture

learned over time impacts outcomes at multiple levels shared concept influences our behavior at work

One lesson from the competing values framework is that innovation and operational outcomes are linked to characteristics associated with which of the following cultures?

market clan adhocracy

The competing values framework teaches us that companies with a _______ culture tend to have more positive organizational outcomes.

market

The process of forming and maintaining an intensive and lasting developmental relationship between a variety of developers and a junior person is call

mentoring

Proper _______ can create a sense of oneness and membership in a firm and thus significantly influence the protege's career.

mentoring or mentorship

The first level of organizational culture is _______ artifacts.

observable

Organizational identity, collective commitment, social system stability and sense-making device are the four functions of _______ culture

organizational

The set of implicit assumptions that a group holds and that determines how it perceives, thinks about, and reacts to its various environments is called

organizational culture

The process by which a person learns the values, norms and required behaviors which permit him to participate as a member of the organization is called

organizational socialization