MGMT 3000 CH. 8.1-8.3

5th step of drivers and flow of organizational culture A.Organizational culture B. Organizational structure and internal processes C. Group and social processes D. Work attitudes and behaviors

D

A system of shared beliefs and values that develops within an organization and guides the behavior of its members is called organizational ______. A. attitude B. demeanor C. policies D.culture

D

A(n) _____ culture values flexibility and has an external focus. adhocracy market hierarchy clan

A

A system of shared beliefs and values that develops within an organization and guides the behavior of its members is called organizational ______. culture demeanor attitude policies

A

Which of these would be considered observable artifacts in an organization? (select all that apply) A. Sales B. Awards C. Rituals D. Decoration E. Values

B,C,E

Freshii headquarters uses a flat organization, which means decision making is more integrated. centralized. coordinated. bottom-up. decentralized.

E

Espoused values in an organization's culture represent the physical elements such as awards and rituals explicitly stated values and norms the organization prefers values and norms actually exhibited in the organization least observable elements of the culture

B

More positive organizational outcomes are associated with _____ cultures. adhocracy market clan hierarchy

B

he readily apparent symbols and manifestations of an organization's culture are called its _____. vision statements basic assumptions espoused values observable artifacts

D

Aaron works for a computer company whose corporate culture is characterized by a formalized, structured work environment aimed at achieving effectiveness. A.hierarchy B. clan C. market D. adhocracy

A

Elision's values statement now begins with "Committed To Making Things Right" to signify that Elision wants to correct its past mistakes, and also operate in the "right" way in all its future endeavors. A. Formal Statements B. Organizational Systems and Procedures C. Rewards, Titles, Promotions, and Bonuses D. Leader Reactions to Crises

A

If an organization wishes to become more controlling and authoritative toward its employees, it should consider adopting a(n) _____ structure. hierarchical powerful flat adhocracy

A

In organizational culture, enacted values represent the values and norms that are actually exhibited in the organization physical manifestation of the organization's culture such as awards and decor explicitly stated values and norms the organization prefers unobservable core values in the organization that are difficult to change

A

Rites and rituals, which are activities and _____ used to celebrate important organizational events or achievements, can be leveraged in the process of culture change. ceremonies communications stories slogans

A

The formal system of task and reporting relationships that coordinates and motivates an organization's members to achieve the company's goals is called the organizational _____. A. structure B. vision C. culture D. mission

A

What is the most accurate description of person-organization fit? A match between an individual's personality and values and those of the organization The degree to which the organization's culture aligns with its strategic context How much the culture of the organization is related to the firm's long-term financial perspective The education level of an individual and its relation to the job or tasks she or he performs at work

A

____ represent core, taken for granted, unobservable aspects of an organization's culture. Basic assumptions Espoused values Observable artifacts Enacted values

A

An organization's _____ can pay attention to, measure, and control a number of activities, processes,or outcomes in order to foster a certain culture. mission leaders strategy statements

B

At the end of all meetings at Elision, attendees have started saying "We Stand UP" in unison. This reminds employees that the company wants to be upstanding in its endeavors as they go forth to tackle their jobs. Organizational Structure Slogans and Sayings Measurable and Controllable Activities Rites and Rituals

B

Caprice works for a regional airline whose corporate culture encourages employees to collaborate and become involved to increase their job satisfaction. A.hierarchy B. clan C. market D. adhocracy

B

Elision has built thorough and validated integrity testing into its selection system for new employees. A. Rites and Rituals B. Organizational Goals and Performance Criteria C. Stories, Legends, and Myths D. Role Modeling, Training, and Coaching

B

Elision is working to reduce its ecological footprint. The company has instituted a program where employees can receive bonuses based on their ridesharing, recycling, and waste reduction efforts. Organizational Systems and Procedures Rewards, Titles, Promotions, and Bonuses Leader Reactions to Crises Organizational Structure

B

One method of changing organizational culture is to provide structured _____ as an in-depth introduction to organizational values. slogans training rituals myths

B

Research shows that employees have more positive work attitudes in organizations with a(n) _____ culture. A. hierarchy B. clan C. market D. adhocracy

B

The IT network that allows for the movement of organizational information within that company is known as the organizational structure. T F

B

The competing values framework is a tool companies use to understand _____. vision statements organizational culture supply and demand marketing opportunities

B

When employees share a narrative about an actual event that created the company's culture, they are relying on _____ to symbolize the company's vision and values. rituals stories rewards goals

B

Which description best fits the adhocracy organizational culture? Structured work environment aimed at achieving effectiveness and efficiency Adaptable, creative, and quick to respond to marketplace changes Best suited to companies that have established a stable market Driven by competition and a strong desire to deliver results, customers, productivity, and profits

B

Organizational structure: (select all that apply) represents a set of taken-for-granted assumptions that direct behavior and values in the organization. must be aligned with the organization's vision, strategies, and culture is concerned with who reports to whom in the organization and who specializes in what work

B,C

A clan culture has what three characteristics? Structured work environment aimed at effectiveness and efficiency A family-type organization Encourages collaboration among employees Profits take precedence over employee development and satisfaction Strives to encourage cohesion through consensus and job satisfaction

B.C,E

Activities and ceremonies, planned and unplanned, that celebrate important occasions and accomplishments in an organization's life are known as rites and ______. stories heroes rituals symbols

C

An organization that wants to eliminate layers in favor of creating a culture where employees have more power should consider adopting a _____ organizational structure. typical stabilized flattened hierarchical

C

Daveed works for a real estate company with a culture that values employees' ability to focus on the customer, react quickly, and deliver quality work on time. A.hierarchy B. clan C. market D. adhocracy

C

Formal statements can help to change an organization's culture by outlining what is important to the organization through its acronyms, sayings, and slogans. celebrating important achievements with activities and ceremonies. embedding the culture in various organizational materials such as the mission, vision, and values statements. creating narratives about events that happened in the organization.

C

Freshii emphasizes a lean management structure. This means that span of control at Freshii is generally narrow. tall. wide. central. decentral.

C

If an organization wishes to change its culture, managers can alter the types of _____ and status symbols they give out and to whom they give them. heroes stories rewards rituals

C

In a ______ culture, employees are expected to work hard, react fast, and deliver quality work on time. clan hierarchy market adhocracy socialization

C

In organizational culture, rites and rituals represent people whose accomplishments embody the values of the organization. processes by which people learn the values, norms, and behaviors required by the organization. activities and ceremonies that celebrate important occasions and accomplishments in the organization's life. narratives based on true events which are repeated to emphasize a particular value.

C

In organizational culture, socialization represents the A. narratives based on true events which are repeated to emphasize particular values. B. objects or actions that are used to convey an organization's most important values. C. process by which people learn the values, norms, and required behaviors that permit them to participate as organizational members. D. activities and ceremonies that celebrate important occasions and accomplishments in the organization's life.

C

In organizational socialization, the _____ phase happens once the employee understands her/his work role and now must master the necessary skills and tasks and learn to adjust to the work group's values and norms. encounter anticipatory change and acquisition

C

Olivia works for an investment firm with a culture that focuses on productivity and profits over employee development and satisfaction. A.hierarchy B. clan C. market D. adhocracy

C

Philosophies, beliefs, and norms that are explicitly stated by the organization reflects its _____ values. achieved observed espoused enacted

C

The formal system of task and reporting relationships that coordinates and motivates an organization's members to achieve the company's goals is called the organizational _____. mission vision structure culture

C

The process by which people learn the values, norms, and required behaviors that permit them to participate as members of an organization is known as organizational _____. ritualization formation socialization ideation

C

The readily apparent symbols and manifestations of an organization's culture are called its _____. basic assumptions vision statements observable artifacts espoused values

C

Hewlett-Packard founders David Packard and William Hewlett strived to create a close-knit organizational culture that gave a lot of responsibility to employees and fostered innovation within the company. Individual responsibility and the importance of innovation are enacted values. diverse perspectives. analytics. espoused values. focused values.

D

In terms of organizational culture, a _______ is an artifact, act, quality, or event that conveys an organization's most important values to others. A. ritual B. story C. hero D. symbol

D

Managers can help to change the organization's culture by paying attention to which _____ they use as narratives to symbolize the organization's vision and values to employees. heroes rites rituals stories

D

Miranda works for a new entrepreneurial company that is characterized as being creative, making innovative products, and being adaptable in the marketplace. A.hierarchy B. clan C. market D. adhocracy

D

Philosophies, beliefs, and norms that are explicitly stated by the organization reflects its _____ values. enacted observed achieved espoused

D

Research shows that employees have more positive work attitudes in organizations with a(n) _____ culture. market adhocracy hierarchy clan

D

Symbols in organizational culture represent narratives based on true events which are repeated to emphasize particular values. activities that celebrate important occasions and accomplishments in the organization's life. people whose accomplishments embody the values of the organization. objects or actions that convey an organization's most important values to others.

D

The extent to which your personality and values match the climate and culture in an organization is referred to as _____. person-work fit person-role fit person-job fit person-organization fit

D

Wallace works for an advertising agency whose corporate culture encourages employees to take risks and experiment with new ways of getting things done. A.hierarchy B. clan C. market D. adhocracy

D

____ represent core, taken for granted, unobservable aspects of an organization's culture. Enacted values Observable artifacts Espoused values Basic assumptions

D

A _____ culture has an internal focus and values flexibility rather than stability and control. adhocracy market clan hierarchy

C

In order to implement a particular organizational strategy, managers must determine the right kind of organizational: (select all that apply) structure demonstration performance culture

A,D

A company's _____ is the large-scale action plan that encompasses the company's vision and is used to create the direction for the business. strategy culture forecast structure

A

1st step of driver and flow organizational culture A.Organizational culture B. Drivers of culture C. Group and social processes D. Work attitudes and behaviors

B

3rd step of drivers and flow of organizational culture A.Organizational culture B. Organizational structure and internal processes C. Group and social processes D. Work attitudes and behaviors

B

A company's _____ is the large-scale action plan that encompasses the company's vision and is used to create the direction for the business. A. structure B. strategy C. forecast D. culture

B

According to the competing values framework (CVF), organizational _____ varies along two dimensions focus effectiveness structure differentiation

B

Joseph works for a telecommunications company whose culture devotes considerable resources to hiring and developing employees. A.hierarchy B. clan C. market D. adhocracy

B

One method of changing organizational culture is to provide structured _____ as an in-depth introduction to organizational values. myths rituals slogans training

D

Brodie, the owner of Wave Pools, is driven by competition. He is very focused on meeting deadlines and quality, and on delivering the results that customers want. He pushes his managers to continually exceed their productivity goals, and he stresses that profits take precedence over employee development and satisfaction. Brodie feels "there is not enough time for training." However, his employees are regularly rewarded for their success in meeting company goals. Wave Pools has a(n) ____ culture. clan adhocracy hierarchy target-driven market

E

Leslie works for a pharmaceutical company with a corporate culture that institutes a variety of control mechanisms to measure efficiency, timeliness, and reliability in the creation and delivery of products. A.hierarchy B. clan C. market D. adhocracy

A

Managers are encouraged to email one subordinate each week who they've noticed is doing the right thing, even when it's difficult, and congratulate them. Managers copy Khurana on the email so that she is aware of the employees' choices and is able to congratulate them herself. A. Rites and Rituals B. Organizational Goals and Performance Criteria C. Stories, Legends, and Myths D. Role Modeling, Training, and Coaching

A

Organizations can use _____, activities that celebrate important events or achievements for the organization, to change the organization's culture. rites and rituals slogans and sayings formal statements legends and myths

A

The company's compliance division is making suggestions for delayering and reconfiguring that will help employees know where to go when they have questions and concerns. Leader Reactions to Crises Organizational Structure Slogans and Sayings Measurable and Controllable Activities

B

Which of the following is a danger to having a competitive culture where employees "own" their specific piece of the business? A matrix structure is more likely to occur. A virtual structure is more likely to occur. Differentiation is more likely to occur. A tall structure is less likely to occur. Integration is more likely to occur.

C

Word about Khurana is spreading among employees after many have found news articles outlining her reputation for integrity, personal philanthropy, and willingness to turn down profitable opportunities when an ethical problem exists. A. Rites and Rituals B. Organizational Goals and Performance Criteria C. Stories, Legends, and Myths D. Role Modeling, Training, and Coaching

C

_____ embed preferred culture by describing organizational philosophy, mission, vision, and values. Stories, legends, and myths Slogans and sayings Formal statements Rites and rituals

C

_____ values represent the values and norms actually exhibited in the organization. Basic Espoused Enacted Artifact

C