MGMT 316 TEST 1

27. According to bureaucratic management, "_________" should supervise an organization to reduce favoritism.

"professional" managers

46. Unlike monarchical organizations, bureaucratic organizations:

??

5. In case of book publishing, identify an example of a sociocultural component in the general organizational environments that can indirectly influence all the organizations.

A trend toward less leisure time? (Not sure if this is correct)

20. Smarty Tots manufactures children's clothing and prices them at twice the price of other children's clothing brands. The clothes sell exceptionally well because customers believe that its clothes are made of non-irritant and non-allergenic fabric. Smarty Tots's competitors do not have access to this type of fabric and cannot produce the same quality of clothing. The special fabric used in the clothing gives Smarty Tots___. A) a sustainable competitive advantage B) the advantage of undifferentiated marketing C) an oligopolistic advantage D) the advantage of competitive inertia

A) a sustainable competitive advantage

9. During a test, Zoe's teacher tells him and his classmates that if she catches them cheating, she would give them poor grades. Hence, Zoe refuses to cheat during the test though his classmates cheat when the teacher steps outside the room. In the context of Kohlberg's stages of moral development, Zoe is at the _____ of moral development in this scenario. A) punishment and obedience stage B) law and order stage C) instrumental exchange stage D) "good boy, nice girl" stage

A) punishment and obedience stage

When Zaprogs, a start-up, used the e-wallet system to develop an application for easy cashless transactions, a majority of people completely switched to online banking. As a result, a number of organizations that relied on hard cash transactions began to lose their business. In the context of the general environment, this scenario best illustrates the effect of the ____ on organizations. A) technological component B) sociocultural component C) political component D) economic component

A) technological component

36. During a discussion about the budget for a project, the discussion gets personal between two managers of Trion LLC. They digress from the topic and start venting their anger on each other. In this scenario, the managers have __________.

A-Type Conflict.

35. DramPharma is a company that manufactures and sells medicine to treat Huntington's disease, a rare genetic disorder. The company controls 80 percent of the world's industry in its segment. The company aims to seek steady growth in the industry. In terms of adaptive strategies, DramPharma would most likely be categorized as a(n) _____. A) reactor B) defender C) analyzer D) prospector

B) defender

49. In the context of the BCG matrix, which of the following businesses would be classified as a question mark?

B) low market share in a market with high growth prospects

31. Cardwire Inc. has decided to lower the price of all its products to keep up with its competitors. To achieve this, the company needed to lower its overall costs. However, the procurement department at Cardwire has been spending twice its allotted budget to buy raw materials. Which of the following best illustrates the situation at Cardwire? A) Competitive inertia B) Job deskilling C) Strategic dissonance D) Price fixing

C) Strategic dissonance

41. Rizenton-Pharm, a pharmaceutical company, produces a significant amount of chemical waste every day. The company disposes the waste in a nearby lake despite strict government regulations regarding waste disposal. This scenario illustrates that Rizenton-Pharm has failed to fulfill its _____. A) economic responsibility B) political responsibility C) legal responsibility D) discretionary responsibility

C) legal responsibility

28. Thyimach, a machinery manufacturing company, has been purchasing iron shafts from Metaljun, a supplier of iron and steel materials, for over a decade. When Thyimach designs new models of machinery, Metaljun manufactures shafts with new specifications without asking for advance payments. Thyimach, in turn, uses only Metaljun's materials to manufacture its machinery. In the context of the supplier component of a specific environment, this scenario best illustrates _____ between Thyimach and Metaljun. A) anti-competitive behavior B) opportunistic behavior C) relationship behavior D) dissonant behavior

C) relationship behavior

44. Referring to the "fiction of superior authority," _______________believed that workers ultimately grant managers their authority.

Chester Barnard

15. Claire is a manager at an information technology (IT) firm. She notices a consistent drop in the productivity of her employees. She is not able to find the reason behind this drop. In the context of rational decision making, which of the following steps should Claire take first? A. identifying decision criteria B. computing the optimal decision C. generating alternative courses of action D. defining the problem

D. defining the problem

17. Keplem has a business unit in the insurance sector. The insurance sector is a slow-growing industry, and Keplem does not have a large market share in the industry. In the context of the BCG matrix, which of the following categories of SBUs best describes Keplem's business unit?

Dogs

43. Bennyson Corp. has five strategic business units (SBUs)—information technology, construction, education, consumer products, and energy. Its energy unit has a large market share in the industry and generates the majority of its profits. Bennyson is also considering investing more funds into the unit as the industry has been rapidly growing. In the context of the BCG matrix, which of the following categories of SBUs best describes the energy unit?

Dogs

48. Which of the following is a benefit of planning? A. Planning allows you to spend little time preparing for the future. B. Planning allows you to make all decisions without consulting superiors. C. Planning helps you compare your results to your competitors'. D. Planning helps the company to be spontaneous. E. Planning helps you cope with uncertainty.

E. Planning helps you cope with uncertainty.

10.__________ is the ultimate form of commitment companies can make to their workers.

Employment security

The health awareness board in the country of Gelhanwa made it mandatory for all brands that sell tobacco and tobacco products to display a disclaimer highlighting the dangers of tobacco on their product covers. In the context of the specific environment, this scenario best illustrates the effect of the ____ on organizations.

Ethical responsibility ? (Not sure if this is correct)

37. ______________is the amount and number of raw materials, parts, and finished products that a company has in its possession.

Inventory

30. To combat increasing competition by lowering its prices, Rumbearc Inc., a paper carton box manufacturing company, decides to mechanize most of its production processes. Subsequently, Rita, the chief human resources officer of the company, makes a media announcement regarding its decision to lay off 600 employees. In the context of managerial roles, which of the following roles does Rita illustrate in this scenario?

Spokesperson role

39. In the context of the mistakes managers make, which of the following is a difference between arrivers and derailers?

The top mistake made by derailers was that they were insensitive to others by virtue of their abrasive, intimidating, and bullying management style. The second mistake was that derailers were often cold, aloof, or arrogant.

24. Organizations can achieve a competitive advantage by using their resources to:

To provide greater value for customers that competitors can

29. Peter and Mary applied for a job at Ben&Jen's Restaurant. Peter was friends with the owner of the restaurant, but Mary was better qualified and had experience working at another restaurant. The recruiting manager decided to hire Mary even though Peter was referred by the owner. Which of the following did the recruiting manager lead by to hire Mary? a. Bureaucracy b. Coercion c. synergy d. patriarchy

a. Bureaucracy

25. In _____, managers are supposed to influence employee behavior by fairly rewarding or punishing employees for compliance or noncompliance with organizational policies, rules, and procedures. a. bureaucracies b. anarchies c. monarchies d. Aristocracies

a. bureaucracies

40. Which of the following is the least aggressive tactic used by advocacy groups? a. public communications b. media advocacy c. product boycotts d. class action lawsuits e. picketing

a. public communications

6. Luis designs clothes for Vongowd, an apparel store. Vongowd sells clothes designed by a number of designers. However, Vongowd is Luis's only option to sell his clothes. In the context of the specific environment, which of the following concepts does this scenario best illustrate? a. Path dependence b. Buyer dependence c. Supplier dependence d. Internal dependence

b. Buyer dependence

26. The workers at a furniture manufacturing plant demanded a 30 percent raise and two additional days off every month. The workers went on strike when the management refused to meet their demands. After two days, the management decided to give the workers a 15 percent raise and one additional day off every month and the workers ended their strike. Which of the following concepts does this scenario illustrate? a. Domination b. Compromise c. Despotism d. Repression

b. Compromise

33. Homespar is an e-commerce site that sells home décor and kitchenware. It sources all its wooden articles, such as coasters, serving trays, and photo frames, from a rural carpentry firm because the firm charges much lower prices than other carpentry firms. The firm is also reliable in terms of quality and delivery time. In the context of the specific environment, which of the following concepts does this scenario best illustrate? a. Path dependence b. Supplier dependence c. Internal dependence d. Buyer dependence

b. Supplier dependence

4. Jipmor, an interior décor store in the city of Jeswayde, manufactures designer white oak furniture. Jipmor is highly dependent on Casode, which is the only store in Jeswayde that sells white oak wood, for the timely delivery of good-quality wood. In the context of the specific environment, which of the following concepts does this scenario best illustrate? a. Path dependence b. Supplier dependence c. Buyer dependence d. Internal dependence

b. Supplier dependence

12. According to Linda Hill's study, after six months as a manager, most of the new managers believed that their job was to: a. They think of themselves as managers and not doers. b. They believe that their job is to tell others what to do. c. They think that their job is to be a problem solver for subordinates. d. They tend to expect heavy workload.

b. They believe that their job is to tell others what to do.

7. _____ is an approach to dealing with conflict in which one party satisfies its desires and objectives at the expense of the other party's desires and objectives. a. Resolution b. Integration c. Domination d. Negotiation

c. Domination

23. Which of the following is true of a systems view of organizations? a. It helps managers understand the effect of group social interactions on individual performance. b. It helps managers understand that good internal management of an organization is enough to ensure survival. c. It encourages managers to focus on better communication and cooperation within an organization. d. It forces managers to view their organization as separate, unrelated parts.

c. It encourages managers to focus on better communication and cooperation within an organization.

50. Which of the following illustrates the management practice of gaining competitive advantage through people? a. Pentafth, an advertising agency, does not provide job security to its employees under the pretense that the fear of losing their jobs would cause the employees to perform well. b. The management of Mabette, a law firm, believes that it is best not to disclose the company's financial information to the employees of the organization. c. The board of directors of Naocomp, a software company, decides to launch its own research and development division by investing from the company's profits. d. Olagamp, a pharmaceutical company, recruits aggressively without enough screening so that it does not lose any talented job applicants in the process.

c. The board of directors of Naocomp, a software company, decides to launch its own research and development division by investing from the company's profits.

38. Greg is the marketing manager of an apparel manufacturing company that specializes in winter wear. He personally visited the old age homes in which the company sponsored Christmas lunches, as part of its corporate social responsibility initiative. In the context of managerial roles, which of the following roles does Greg illustrate in this scenario? a. leader role b. monitor role c. figurehead role d. disseminator role

c. figurehead role

22. Floyd, the chief finance officer of a company that sells rubber sheets, prepares an estimate that helps in calculating the rates of Cost, Insurance and Freight (CIF) and Free on Board (FOB) contracts. This pricing estimate is used every time the company gets an export order. In this scenario, Floyd has most likely prepared a _____. a. single-use plan b. tactical plan c. standing plan d. impromptu plan

c. standing plan

3. In the context of the Boston Consulting Group (BCG) matrix, which of the following is a similarity between stars and cash cows? a.Both have rapid growth potential but poor profit margins. b.Both have a low growth potential. c.Both have a high market share in their respective markets. d.Both have a low market share in their respective markets

c.Both have a high market share in their respective markets.

34. _____ pertain to the social roles that businesses play in society beyond their economic, legal, and ethical responsibilities. a. Proactive responsibilities b. Obligatory responsibilities c. Accommodative responsibilities d. Discretionary responsibilities

d. Discretionary responsibilities

11. Which of the following is a bureaucratic organization? a. Tasks, responsibilities, and authority are not divided clearly. b. Promotion within a company is based on who one knows. c. The owners of an organization manage or supervise the organization. d. Employees are hired on the basis of their technical training.

d. Employees are hired on the basis of their technical training.

21. Katherine blames Shane for all her shortcomings at work even though he is the hardest working member in the team. In the context of workplace deviance, this is an example of _____. a. Personal aggression b. Property deviance c. Production deviance d. Political deviance

d. Political deviance

42. Primo Remo Cars recalled one of its car models after it learned about a defect in its engine. By doing so, it met all the expectations of its customers. This is an example of a(n) _____. a. proactive strategy b. defensive strategy c. reactive strategy d. accommodative strategy

d. accommodative strategy

19. The top management at Vermilion Inc. realized that there were some technical defects in the company's new manufacturing plant that was under construction. Technical specialists were sent to the site to correct the issues. This scenario illustrates the management function of _____. a. motivating b. organizing c. planning

d. controlling

13. Providing a great shopping experience to customers is one of the important objectives of Purple Fashions Inc., a clothing store. To achieve this objective, the company has a team of committed customer service professionals, whose job is to ensure that customers get exactly what they want. This scenario illustrates that Purple Fashions is trying to achieve _____. a. employee productivity b. organizational commitment c. employee satisfaction d. organizational effectiveness

d. organizational effectiveness

45. The economy is a part of the _________________that influences all organizations.

general environment

14. In the context of planning from top to bottom, the top management is responsible for developing ________________.

long term strategic plans

16. Unlike a long-lasting competitive advantage, a sustainable competitive advantage is one where: Sustainable competitive advantage is not the same as a long-lasting competitive advantage, though companies obviously want a competitive advantage to last a long time. Instead, a competitive advantage is sustained if

other companies cannot duplicate the value a firm is providing to customers. competitors have tried unsuccessfully to duplicate the advantage and have, for the moment, stopped trying to duplicate it.

8. In the context of the number and the intensity of external factors in the environment that affect organizations, a(n) is defined as an environment with few environmental factors.

simple environment

32. Tradcuisie Souvenirs is a company that manufactures souvenirs that represent the traditional arts of the country Yeingir. For the past few years, the business of Tradcuisie Souvenirs has been declining because of a shortage of artisans who have learned traditional crafts. In the context of the general environment, this scenario best illustrates the effect of the __________________on organizations.

sociocultural component

47. In the context of the informational subroles identified by Professor Henry Mintzberg, managers in the _______________ share information with people outside their departments or companies.

spokesperson role

18. Deborah is a middle manager in a leading fashion magazine. She presents a half-yearly estimate on how she intends to use the budget allotted to her team for the next six months. In this scenario, Deborah has most likely contributed to developing the ____________ for her team.

tactical plan