MGMT 320 Chapter 8
The adaptive perspective assumes that an organization's culture must align with its business or strategic context in order to foster higher financial performance.
False
Which of the following is the definition of a ritual?
The activities and ceremonies, planned and unplanned, that celebrate important occasions and accomplishments in the life of an organization.
Which of the following statements about organizational culture is true?
The levels of organizational culture influence one another.
Which of the following is a function of organizational culture?
To facilitate collective commitment.
Intel's open seating arrangements combined with small conference rooms support its values of equality and innovation, which is an example of how an organization's physical design can help embed culture.
True
Organizations with clan cultures are the most likely to devote considerable resources to hiring and developing their employees, and view customers as partners. True or False?
True
What portion of the organizational chart shows who reports to whom?
Vertical hierarchy of authority?
The most bureaucratic stage of the organizational life cycle is the ________ stage.
maturity
An organization is a system of consciously coordinated activities or forces
of two or more people.
Edgar Schein defines organizational culture as a system of ______ that develops within an organization and guides the behavior of its members.
shared beliefs and values
The three vice presidents reporting to the CEO are known as the CEO's
span of control.
Legal counsel in most organizations would be considered
staff personnel
The downside of a(n) ______ culture is that it may become resistant to change.
strong
In horizontal design, ________ are used to improve collaboration and work on shared tasks by breaking down internal boundaries.
teams or workgroups
Advances in computer technology and networks have made it increasingly possible for a person to communicate with more than one manager, though this violates what principle?
unity of command
Which of the following is the best example of a mechanistic organization?
McDonald's
A control mechanism for making sure the right people do the right things at the right time is called a
chain of command.
An advantage of ______ authority is that managers are encouraged to solve their own problems rather than buck the decision to a higher level.
decentralized
Work specialization is also known as
division of labor.
In a ______ organizational structure, people with diverse occupational specialties are put together in formal groups by similar products or service, customers or clients, or geographical regions.
divisional
