MGMT 363 Exam 3
_______________ refers to the relatively stable capabilities people have to perform a particular range of different, but related activities.
Ability
Conscientousness employees prioritize ____________________________, which reflects a strong desire to accomplish task-related goals.
Accomplishment Striving
__________ teams perform complex tasks normally limited in duration, and take place in highly visible or challenging circumstances.
Action
______________ processes keep track of progress as the taskwork is accomplished.
Action
________________ tasks are tasks where the contributions resulting from the abilities of every member add up to determine team performance.
Additive
___________________ is the stage of team development where members are sad they have to disengage and separate from the team.
Adjourning
Conscientous employees have higher levels of _______________________ and ________________ commitment.
Affective, Normative
What are the 3 Individualistic Roles?
Aggressor, recognition seeker, dominator
Consensus =
Agreement
Communications intended to protect the team, persuade others to support it, and obtain important resources for the team are _________________ activities.
Ambassador
What are the three types of boundary spanning activities?
Ambassador, Task Coordinator, and Scout Activities
As stated in the lecture, this part of the brain can be "hi-jacked" by emotions.
Amygdala
What is the part of the brain that triggers the "fight or flight" mechanism?
Amygdala
The US falls in what cluster on Project GLOBE?
Anglo
____________________ people enjoy entertaining and fascinating others using imagination.
Artistic
In the Mckinsey video we watched, what are the 5 A's that were mentioned?
Aspire, Assess, Architect, Act, Advance
What have people nowadays come to realize in the modern work environment?
Change is inevitable
Discipline that guides how organizations prepare, equip, & support individuals to successfully adopt change is...
Change management
Cognitive ability tends to be much more strongly correlated with task performance than with ___________________________.
Citizenship behavior
____________________ abilities involve the acquisition and application of knowledge in problem solving
Cognitive
________________________ employees are more likely to engage in citizenship behaviors.
Conscientous
__________________ abilities are used in important tasks for which people have to make precise adjustments using machinery.
Control movement
_________________ people enjoy organizing, counting, or regulating people or things.
Conventional
__________________ is the quality of physical movement.
Coordination
__________________________ refers to the use of general rules or hypotheses as starting point to solve a problem.
Deductive Reasoning
________________________ diversity refers to diversity with respect to attributes that are less easy to observe initially (attitudes, values, and personality for example).
Deep-level
_________________ strength refers to exerting force for a long period of time and not giving out.
Dynamic
_________________ people enjoy persuading, leading, or outperforming others.
Enterprising
__________________________ put pressure on a firm's relationship with suppliers, customers, and employees.
Environmental forces
________________ strength involves short bursts of energy to move the body or an object.
Explosive
E vs. I on the MBTI stands for:
Extraversion vs. Introversion
________________________ people are talkative, sociable, passionate, bold, assertive, and dominant.
Extraverted
T/F: Multiple team membership is conducive to organizational effectiveness.
F: not necessarily conducive
T/F: Genes have a very small impact on an employee's job satisfaction.
F: significant
T/F: Resistance to change is uncommon.
F; very common
__________________ ability requires steady arms and hands and using them to do precise work.
Fine Manipulative
The less common sequence of team development consists of what steps?
Forming and pattern creation, punctuated equilibrium, inertia, process revision, inertia
What is the most popular explanation for the consistency in the levels of different cognitive abilities?
General Cognitive Ability
______________________________ underlies or causes all of the more specific cognitive abilities found in our learning.
General cognitive ability
GLOBE stands for...
Global Leadership and Organizational Behavior Effectiveness
________________ interdependence exists when team members have a shared vision of the team's goal and align their individual goals with that vision as a result.
Goal
What does Lewin's Force Field Model tell us?
If the reasons for change and reasons against are the same, the company will not change. If they're different, it will go in whichever direction the stronger force is pushing.
__________________ roles benefit an individual at the expense of the others in a team.
Individualistic
_______________________ refers to the ability to consider several specific pieces of information to generate a hypothesis and a plausable solution.
Inductive Reasoning
___________________________ is the amount and depth of information that gets transmitted in a message.
Information richness
_________________ are expressions of personality that influence behavior through preferences for certain environments and activities.
Interests
___________________ processes involve interactions amongst team members.
Interpersonal
_______________ people enjoy abstract, analytical, theory-oriented tasks.
Investigative
J vs. P on the MBTI stands for:
Judging vs. Perceiving
People who have higher general cognitive ability tend to be better at __________________________.
Learning and decision making.
____________ teams participate in high level managerial-level tasks that effect the entire organization.
Management
_____________________ refers to the ability to choose and apply formulas to solve problems that involve numbers.
Mathematical reasoning
____________________ performance reflects performance in brief, special, circumstances that demand a person's best effort.
Maximum
_________________ loss is the loss in team productivity that occurs when team members don't work as hard as they could.
Motivational
People in knowledge-intensive jobs typically work multiple teams. What is this known as? (this is a hard one)
Multiple team membership.
Neuroticism is synonymous with _________________, which is a tendency to radiate negativity.
Negative affectivity
_________________ people are nervous, moody, emotional, insecure, and jealous.
Neurotic
In the "Wife Swap" video, was King Curtis a fan of getting his bacon yoinked?
No
_________________________ is the capability to do simple math operations.
Number facility
__________ people are curious, imaginative, creative, complex, refined, and sophisticated.
Open
What are the 4 types of verbal ability?
Oral comprehension, written comprehension, oral expression, written expression
_________________ refers to the ability to develop clear and novel ways to solve problems.
Originality
_____________________ interdependence focuses on the rewards the team earns.
Outcome
_______________ teams provide recommendations to managers and resolve issues.
Parallel
______________________ is the ability to perceive, understand, and recall patterns of information.
Perceptual ability
The US has a high ______________ orientation in Hofstede's dimensions of Cultural Values.
Performance orientation
_____________ creates people's social reputations.
Personality
_____________ refers to the structures and propensities inside people that explain their characteristic patterns of thought, emotions, and behavior.
Personality
_______________ interdependence is where group members complete work assignments individually and pile them up at the end.
Pooled
____________________________ is a dispositional tendency to experience pleasant, engaging moods.
Positive Affectivity
_______________ refers to the degree to which members believe that the team can be effective across a variety of situations and tasks.
Potency
_______________________________ is the ability to sense that there's a problem present or coming.
Problem sensitivity
______________________ is whenever members have to wait on one another before they can do their part of the team task.
Production blocking
________________ teams produce a one-time output that's usually complex and requires a lot of input from members with different types of training and expertise.
Project
The main purpose of _______________________ is to examine the impact of culture on the effectiveness of various of various ledership attributes, behaviors, and practices.
Project GLOBE
__________________ refer to the capacity to manipulate and control objects.
Psychomotor Abilities
_____________________ ability is actually a diverse set of abilities associated with sensing and solving problems using insight, rules, and logic.
Reasoning
_________________________ is how quickly an individual responds to signaling information after it occurs.
Response time
_____________ activities refer to things that members do to obtain information about technology, competitors, or the broader marketplace.
Scout
S vs. I on the MBTI stands for:
Sensing vs. Intuition
__________________ refer to capabilities associated with vision and hearing.
Sensory abilities
_________________ people enjoy helping, serving, or assisting others.
Social
When team members feel less accountable for team outcomes, members exert less effort. This is known as ___________________________.
Social loafing
______________________ consists of capabilities associated with visual and mental representation and manipulation of objects in a space.
Spatial Ability
________________________ refers to a good understanding of where one is, relative to other things in the environment.
Spatial Ability
What are the 2 types of spatial ability?
Spatial orientation, visualization
What are the 2 perceptual abilities?
Speed and Flexibility of Closure, perceptual speed
Being able to pick out a pattern of information quickly in the presence of distracting information even without all the information present is what perceptual ability?
Speed and flexibility of closure
In the past, what used to be the goal in operating business, rather than changing?
Stability
___________________ refers to the ability of a person's lungs and circulatory system to work efficiently while doing prolonged physical activity.
Stamina
___________________ strength refers to the ability to push, pull, or lift heavy objects using the hands, arms, legs, shoulders, or back.
Static
_____________ situations have clear behavioral expectations, incentives, or instructions that make differences between individuals less important.
Strong
_______________________ diversity refers to diversity regarding observable attributes (race, ethnicity, sex, and age).
Surface-level
T/F: Vision and hearing are each related to a different type of physical ability.
T
_______________________ refers to the degree to which team members interact with and rely on others for information, materials, and resources to accomplish work for the team.
Task interdependence
_________________________________ activities involve communications that are intended to coordinate task-related issues with people or groups in other functional areas.
Task-coordinator
Team Commitment =
Team Viability
_______________________ refers to the likelihood that the team can work together effectively into the future.
Team Viability
________________ is a term that refers to the different types of communication, activities, and interactions that occur within teams that contribute to their ultimate end goals.
Team process
___________________________ refer to the interpersonal activities that facilitate the accomplishment of the team's work, but do NOT involve task accomplishment itself.
Teamwork Processes
T vs. F on the MBTI stands for:
Thinking vs. Feeling
_________ are recurring regularities or trends in people's responses to their environment.
Traits
____________________________________ refers to how specialized knowledge is distributed among members in a manner that results in an effective system of memory for the team.
Transactive memory
_______________________ processes focus on preparation for future work.
Transition
_____________________ performance reflects performance in the routine conditions that surround daily job tasks.
Typical
What 3 steps does Lewin's 3-Step Model consist of (in order)?
Unfreezing, implementing, refreezing
The capability to which people can harness emotions and employ them to improve their chances of being seccessful in something is their...
Use of Emotions
__________________ ability refers to various capabilities associated with understanding and expressing oral and written communication.
Verbal
What are the types of cognitive abilities?
Verbal, Quantative, Reasoning, Spatial, Perceptual
____________ teams are teams in which the members are geographically dispersed, and interdependent activity occurs through electronic communication.
Virtual
__________________ is the ability to imagine how separate things would look put together.
Visualization
What test of general cognitive ability is 12 minutes long and consists of 50 questions?
Wonderlic Cognitive Ability Test
__________ teams are designed to be relatively permanent. Their purpose is to produce goods or provide services, and require a full-time commitment.
Work
What is the nominal group technique?
Write down ideas. Share their ideas. Rank them. Choose.
Individualistic Roles: The _____________ puts down other teammates. The _______________ takes credit for team successes. The _____________ manipulates teammates to acquire power.
aggressor, recognition seeker, dominator
People who are warm, kind, cooperative, sympathetic, helpful, and courteous are ___________________.
agreeable
Agreeable people focus on "getting _____________" rather than "getting ____________".
along, ahead
Read the book too because some stuff is left out because I'm sick of writing these notecards.
aye sir
___________________ is a face to face meeting to discuss as many ideas as possible about some focal problem or issue.
brainstorming
_______________________ tests ask applicants about dishonesty directly, while _______________________ tests assess more general personality traits associated with dishonesty.
clear purpose, veiled purpose
Emotional intelligence is a more important determinant of job performance for employees with lower levels of _____________________.
cognitive ability
People may do poorly on a test of general cognitive ability for reasons other than a lack of...
cognitive ability
The positive correlation between ______________ ability and ________________ is even stronger in jobs that are complex or situations that demand adaptability.
cognitive, performance
Strong emotional bonds to other members of a team or the team itself is called...
cohesion
What are the 4 Team States?
cohesion, potency, mental models, transactive memory
The process by which information gets transferred from sender to receiver is:
communication
Agreeable people are ____________ striving, which reflects a strong desire to obtain acceptance in personal relationships.
communion
With ________________________ interdependence, members have a great deal of discretion in terms of what they do and who they work with.
comprehensive
When a team's performance depends on the abilities of the weakest link, their task is _______________.
conjunctive
People who are dependable, organized, reliable, ambitious, hardworking, and persevering are __________________.
conscientious
Which of the Big 5 has the biggest influence on job performance?
conscientousness
The Big Five Taxonomy consists of what 5 personality dimensions?
conscientousness, agreeableness, neuroticism, openness to experience, extraversion
Gross body _____________________ refers to the ability to synchronize the movements of the body, arms, and legs to so something while the whole body is in motion.
coordination
When team members have to coordinate their activities with activities of their teammates, it is called __________________. This is because it consumes time and energy that could be used for progress.
coordination loss
What 3 taskwork processes are crucially important?
creative behavior, decision making, boundary spanning
Shared beliefs that capture what cultures are like are called...
cultural values
Shared values, beliefs, motives, identities and interpretations make up someone's _________________.
culture
_______________________ reflects whether members possess adequate information about their own task responsibilities.
decision informity
What 3 factors account for a team's ability to make accurate and effective decisions?
decision informity, staff validity, hierarchical sensitivity
What steps, in order, does the 4-Phase Change mode consist of?
define, plan, implement, sustain
Neuroticism is associated with a(n) ___________________________ to stressors, meaning that they are more likely to appraise day-to-day situations as stressful.
differential exposure
_______________________ is a reaction by neurotic people to stressors where they are less likely to believe they can cope with the stressors that they experience.
differential reactivity
When the stongest link of a team has the most influence on effectiveness of the team, they are taking part in ___________________ tasks.
disjunctive
When a job requires repeated and somewhat quick bends, stretches, twists, or reaches, the type of flexibility involved is called ___________________ flexibility.
dynamic
Being able to recover quickly from emotional experience reflects one's...
emotion regulation
A human ability that affects social functioning:
emotional intelligence
________________________ is defined as a propensity to view one's own cultural values as "right" and those of other cultures as "wrong".
ethnocentricity
Working in a cramped compartment or awkward position requires ____________ flexibility.
extent
People with an _____________ locus of control believe that what happens to them is the universe's doing, while those with an ____________ locus of control believe that they themselves decide their fates.
external, internal
The ability to bend, stretch, twist, or reach:
flexibility
Very ____________ and _____________ jobs benefit from openness.
fluid, dynamic
What's the most common sequence of team development?
forming, storming, norming, performing, adjourning
Personality Traits are a function of both you _____________ and your _______________________.
genes, environment.
Team Building: The ________________ steps in and resolves differences among teammates The ________________ praises the work of teammates The ________________ who offers alternative solutions to teammates
harmonizer, encourager, compromiser
What are the 3 "team builder" roles?
harmonizer, encourager, compromiser
_________________________ reflects the degree to which the leader effectively weighs the recommendations of the members.
hierarchical sensitivity
Transformational change:
large scale change
In _________-____________ teams, the leader makes decisions for the team and provides direction and control over members.
leader-staff
A ___________________ reflects whether people attribute the causes of events to themselves or to the external environment.
locus of control
_______________ refer to the level of common understanding among team members with regard to important aspects of the team and its task
mental models
Conscientousness has a __________________________ effect on commitment.
moderate positive
Conscientousness has a __________________________ effect on performance.
moderate positive
Task interdependence has a __________________ effect on team performance.
moderate positive
Team processes have a ______________________________ effect on team performance.
moderate positive
_______________________ is the pattern of communication that occurs regularly among each member of a team.
network structure
What type of person is more likely to be the "Type A" personality.
neurotic
What can interfere with a message being transmitted?
noise
Quantitative Ability refers to what two mathematical capabilities?
number facility, mathematical reasoning
Actions in which a company or business alters a major component of itself is known as...
organizational change
What are the 3 team task roles?
orienter, devil's acvocate, and energizer
Team Task Roles: The _______________ establishes direction for the team. The _______________ offers constructive challenges to the team's status quo. The _______________ motivates team members to work harder.
orienter, devil's advocate, energizer
The appraisal and recognition of emotions in others:
other awareness
External vs. Internal =
outside vs. inside
If I'm able to examine and compare letters, numbers, and objects quickly, I have ________________________.
perceptual speed
The quantity and quality of goods or services produced, customer satisfaction, etc. are all outcomes of team _____________________.
performance
What are the 4 reasoning abilities?
problem sensitivity, deductive reasoning, inductive reasoning, originality
Getting more from the team than you would expect according to the capabilities of its individual members is called:
process gain
Getting less from the team than you would expect based on the capabilities of its individual member is called:
process loss
A ___________________ person prefers practical, hands-on, real world tasks.
realistic
What does RIASEC stand for?
realistic, investigative, artistic, social, enterprising, conventional
With __________________ interdependence, members interact with a subset of other members to complete the team's work.
reciprocal
________________ conflict refers to disagreements among team members in terms of interpersonal relationships.
relationship
Choosing the right action quickly in response to several different signals is called...
response orientation
A ___________ is a pattern of behavior that a person is expected to display in a given context.
role
What 5 aspects of team composition are crucial?
roles, ability, personality, diversity, team size
The appraisal and expression of emotions in oneself:
self-awareness
What are the steps in the communication process?
sender, encoding, message, decoding, receiver
A classic assembly line is an example of _____________ interdependence.
sequential
The __________________ approach says diversity can be bad if people only cling and work effectively with those who are like them.
similarity-attraction
Adaptive change:
small incremental change over time
What are the three reasons brainstorming might not work?
social loafing, hesitation to express ideas, production blocking from waiting their turn
_____________________ refers to the degree which members make good recommendations to the leader.
staff validity
What are the 3 types of strengths?
static, explosive, dynamic
Extraverted people are ________________ striving, meaning they want to obtain power and influence.
status
The degree to which a body is capable of exerting force:
strength
General cognitive ability has a ____________________ effect on Task Performance.
strong positive
Team processes have a ______________________________ effect on team commitment.
strong positive
When different tasks are done in a prescribed order, this is referred to as ______________ interdependence.
task
Two or more people working together interdependently over some time period to accomplish common goals related to some task-oriented purpose is known as a/an:
team
When team members are different from one another by some sort of attribute that can categorize someone, those differences are...
team diversity
Hybrid outcome interdependence is where members receive rewards based on ________________ AND _________________ performance.
team, individual
The principle of _______________________________ suggests that some situations provide cues that trigger the expression of a given trait.
trait activation
What are the 3 categories of Teamwork Processes?
transition, action, interpersonal
Comprehension is the ability to __________________ something, while expression is the ability to __________________ ideas.
understand, communicate
The _____________________________________ approach says that diversity in teams can be beneficial because it provides for a larger pool of knowledge and perspectives.
value in diversity problem-solving
General cognitive ability has a ____________________ effect on Affective, Continuance, and Normative commitment.
weak
Task interdependence has a __________________ relationship with team commitment.
weak
Extraverts are easiest to judge in ____________________ situations, meaning when 2 people have just met.
zero acquaintance
