MGMT 365 - Chapter 5 - Tamela Ferguson
Is the argument that "call center" staffing is the only type of work being offshored valid?
No, because figures have shown that countries such as china....
The _____ requires that everyone receiving unemployment compensation be registered with a local state employment office.
Social security act
Which of the following trends was often a leading indicator that the economy was expanding in the United States with regard to temporary and permanent employees?
A surge in temporary employment often preceded a jump in the permanent hiring
_____ forecast and monitor the proportion of various protected group members, such as women and minorities, that are in various job categories and career tracks.
Affirmative action plans
Which of the following is the biggest downside for large job sites?
Because of the sheer size of the website, there is a lack of differentiation between candidates listed on the site
The final step in the planning process is to _____.
Evaluate results
The process of attempting to ascertain the supply of and demand for various types of human resources is called _____.
Forecasting
Which of the following stages is critical, with the many options available to a planner differing widely in their expense, speed, effectiveness, amount of human suffering, and revocability?
Goal setting and strategic planning
Sometimes, organizations advertise just to promote themselves as a good place to work in general. This is called ____.
Image advertising
Which of the following is an advantage of relying on internal recruitment sources?
It generates a sample of applicants who are well known to the firm
Which of the following is the accurate definition of workforce utilization review?
It is a comparison of the proportion of workers in protected subgroups with the proportion that each subgroup represents in the relevant labor market
The approach that pays employees higher wages than what competitors pay their employees in similar roles is called the ____.
Lead-the-market
A(n) ________ is an objective measure that accurately predicts future labor demand.
Leading indicator
Which of the following has been the most widespread means of eliminating a labor shortage?
Outsourcing
Genco Inc. has completed forecasting human resource requirements and has determined that there will be a labor shortage in the future. Which of the following options can Genco Inc. use to avoid the expected labor shortage?
Overtime
Yield ratios express the ____.
Percentage of applicants who successfully
Devonte has been asked to determine the supply and demand for professional executives with social justice experience. He will most likely use which planning strategy?
Personnel forecasting
_____ is a generic term used to refer to organizational decisions that affect the nature of the vacancies for which people are recruited.
Personnel policies
The programs developed in the strategic-choice stage of the process are put into practice in the _____ stage.
Program-implementation
Which of the following is an example of image advertising?
Rain Inc. releases television advertisements that give an idea about the pleasant working conditions in the organization
Alvin gets an interview call from an organization for the position of an assistant manager. Alvin's friend, working in the same organization recommended him for the job. Alvin is an example of a(n) ____.
Referral
_____ are people who are prompted to apply for a job by someone within the organization.
Referrals
Based on its historic trends of demand for labor, a company determines the supply and demand of its human resources to predict areas of the organization that will experience shortages or surpluses. Which of the following methods of forecasting is being used here?
Statistical
Which of the following options for avoiding an expected labor shortage is a slow solution and has low revocability?
Technological innovation
Which of the following is true about temporary workers?
Temporary workers give employers some flexibility...
Which of the following is true about offshoring?
The actual cost savings from offshoring work can be less than a company expects
The goals that are set in the human resource planning process should come directly from ____.
The analysis of the labor supply and demand
Which of the following is an example of an intrinsic reward?
The u.s. army
A(n) _____ shows the proportion of employees in different job categories at different times.
Transitional matrix
In the face of demographic pressures dealing with an aging workforce, many employers try to use _____ among their older workers through early retirement incentive programs.
Voluntary attrition
Which of the following pairs of recruiter characteristics does an applicant tend to respond to most positively?
Warmth and informativeness
in the war for talent, some employers who try to entice one new employee from a competitor will often try to leverage that one person to try to entice even more people away. This practice of trying to recruit a whole team of people is referred to as ____.
a liftout
The first step in the human resource planning process is ____.
forecasting
