mgmt 371 test 2
_____ analysis is the process of tracking the results of one's own key actions and decisions
Feedback
Which of the following statements is true of the role of founders in influencing culture?
Founders are uniquely situated to be innovative and to exemplify innovation to their employees.
Which of the following statements is a disadvantage of group-based pay systems?
Group-based pay systems tend to result in a diffusion of responsibility.
A key component of a new manager's job is to understand the informal structure of the organization.
T
An appreciation of the company's values helps in deciphering the roots of a company's culture.
T
Behaviorists are those who support a more open organizational structure where roles and responsibilities are loosely defined.
T
Changes in work practices or informal structures tend to result in greater efficiency.
T
Connection involves developing relationships with parties outside a firm to increase the value of the firm's offerings.
T
In formal organizations, the backbone of culture generally begins with a founder.
T
It is the culture of the organizational structure that drives performance.
T
Job analysis can be conducted in a number of ways including self-administered questionnaires.
T
One of the most important benefits of the functional structure is the efficiency it creates.
T
Progressive organizations view human resources as a valuable resource that can be optimized to create competitive advantage.
T
Realistic job preview provides information to job candidates highlighting the most important conditions of a job including its positive and negative aspects.
T
The embedded nature of culture often makes change very difficult even in the face of strong competitive pressures.
T
When there is no agreement on what is valued in a firm, firms experience weak cultures.
T
_____ directly impact culture in the manner in which they encounter big problems, solve those problems, and see the effects of their solutions. a.
Teams
A-Recruitz is an organization that allows its employees to work from home. Most of the interaction between the employees and the organization takes place through email. Moreover, the organization is able to maintain increased employee performance and satisfaction. Identify the work option of-fered by A-Recruitz to its employees.
Telecommuting
Which of the following is a source from which a firm's culture develops?
The founder of the organization
Which of the following is the best example of an organization with a strong culture?
The performance of ElectronicZone tends to fluctuate, wherein, it's good under stable environments and very poor under turbulent environments.
Which of the following statements is true of division of labor?
The repetitive nature of specialized jobs lends itself to quick and efficient training of new resources.
Which of the following refers to an organization's assumptions?
The underlying essence of why members of an organization act as they do
Which of the following requirements should be met for human resources to become a competitive advantage?
They must add value to the organization
Thomas is the top manager of a firm which is going to acquire another firm in the similar industry. Which of the following should Thomas do after acquiring the company in terms of culture?
Thomas should preserve those elements of each culture that are essential to the company's well-being.
_____ refer to the meanings that members of an organization attach to visible aspects of a firm.
Values and beliefs
Which of the following questions should individuals address while making decisions about their career?
What are my strengths and values?
Which of the following questions should a manager address while acquiring a company in terms of culture?
Where are the similarities and differences?
Which of the following statements about strong cultures is true?
Strong cultures allow a company to run more smoothly and quickly.
Which of the following firms is most likely to benefit from a bureaucratic approach?
A firm with high turnover and a diverse workforce
Which of the following firms is most likely to benefit from the clan approach?
A firm with highly uncertain working conditions
Which of the following is an advantage of a strong culture?
A strong culture has been linked to better levels of performance.
Which of the following is a disadvantage of a strong culture?
A strong culture tends to be difficult to change.
Which of the following levels of organizational culture refers to the visible organizational structures, processes, and languages?
Artifacts
Which of the following statements is true of the organizational design and the life-cycle of a firm?
As a firm matures, it tends to emphasize division of labor.
Which of the following statements is true of the levels of organizational culture?
Assumptions are deeply embedded in an organization's culture.
Which of the following statements is true of the bureaucratic approach?
Bureaucracies can withstand a diverse workforce and high turnover.
_____ allows employees to make their own choices about a wide array of benefit options.
Cafeteria plan
The management of an organization is in the process of reorganizing the firm's activities with a more customer-centric focus. They are mainly focused on activities that involve helping and training employees improve their skills needed to better serve their customers. Identify the customer-centric activity used by the management.
Capability development
Which of the following statements is true of organizational strategy in terms of structure and design?
Companies implement their strategies by analyzing the organizational culture, human capital, and measurement.
The elements that constitute organizational commitment are:
Compliance, identification, and internalization
Which of the following is a disadvantage of a divisional structure?
Core functions are duplicated, preventing the development of economies of scale.
Which of the following is a characteristic of an organization's culture?
Culture is dynamic
Which of the following statements is true of adapting culture to a new contextual landscape?
Culture tends to be a competitive differentiator.
Which of the following best describes an organization's artifacts?
Day-to-day behaviors that can be observed
Which of the following is an advantage of realistic job previews?
Decrease turnover in many organizations
_____ refers to a long-term ongoing process of training that improves an employee's personal abili-ties over time.
Development
_____ is a process designed to reduce inefficiency and waste that builds up in an organization over time in an effort to be more competitive.
Downsizing
Which of the following statements about 360-degree feedback is true?
Employees receive feedback from their superiors, peers, and subordinates.
Which of the following aspects of a leader's role in relation to culture is deemed critically important to an organization's success?
Empower employees to make independent decisions and to find ways to improve operations
A wise manager of an acquiring company should incorporate the company into another in such a way that the culture of the acquired company gets sacrificed.
F
Along the horizontal dimension of decision rights, a manager must decide whether decisions are made in a centralized or decentralized manner.
F
As firms expand and grow in complexity, they reorganize into a functional structure.
F
Assumptions are the meanings that members of an organization attach to artifacts.
F
Competitors can easily imitate a firm's unique organizational configuration that drives excellent implementation and performance.
F
External fit is a process of building and aligning human resource practices in support of the com-pany's strategy.
F
Once a behavior has become an assumption, it is even more visible.
F
Over time, the process of cultural socialization can result in a decreased level of commitment to an organization.
F
Strong cultures lead to increased performance in both stable and turbulent environments.
F
The functional integration stage of organizational growth is characterized by informal management.
F
The key advantage of the matrix structure is that it creates clear and efficient scenarios for managers working in a functional group as well as across divisions.
F
Vertical specialization refers to the breadth of activities that are performed in a certain job.
F
Which of the following statements is true about the different types of training?
Informal training of employees includes coaching or mentorship.
Which of the following stages of organizational growth is characterized as being highly entrepre-neurial and informal?
Initiation phase
_____ is a process of building and aligning human resource practices in support of the compa-ny's strategy.
Internal fit
Which of the following statements about the divisional structure is true?
It allows for greater accountability because each division is a separate self-contained entity.
Which of the following statements is an advantage of a network structure?
It enables a firm adapt to a change in the marketplace.
Which of the following is a weakness of the matrix structure?
It often creates confusing and inefficient scenarios for managers working in a functional group as well as across divisions.
Which of the following provides a more precise job description and defines the characteristics of the ideal candidate for the position?
Job analysis
_____ is the process of managing employees by outlining a series of specific milestones that they are expected to meet in a defined time period.
Management by objectives
Which of the following statements is an advantage of external recruiting?
Many employers find new talent through external recruiting.
Which of the following terms refers to a structure where both divisional and functional managers have equal authority in the organization?
Matrix structure
Which of the following characterizes a weak culture?
No agreement on the firm's values
Which of the following statements about outsourcing and offshoring is true?
Offshoring is used to lower costs in a firm's value chain.
Which of the following evolves over three stages—from compliance to identification to internalization?
Organizational commitment
_____ is defined as the pattern of organizational roles, relationships, and procedures that enable coordinated action among employees.
Organizational structure
Which of the following is a disadvantage of realistic job previews?
Result in smaller pool of applicants
Which of the following helps organizations to socialize employees?
Role modeling, leader examples, and coaching
Which of the following is a key advantage of the clan approach?
Self-regulating characteristics of employees
Which of the following terms refers to a functional unit that operates according to its own rules and guidelines and does not openly share information with other units?
Silo
In a functional structure:
a firm is organized in terms of the main activities that need to be performed.
The factor that distinguishes functional organizational structure from divisional is that:
a functional structure is organized in terms of main activities performed.
The factor that distinguishes job-based pay from skill-based pay is that job-based pay policies:
are often used in organizations where tasks are narrowly defined.
Thomas, the head of the marketing department in an organization, has structured his department in such a way that the roles and responsibilities of his workers are loosely defined. Moreover, he does not exert too much control over his workers and encourages two-way communication. His workers tend to be highly satisfied with their jobs when compared to those in the finance department, headed by John who exerts more control. From this scenario it can be inferred that Thomas has adopted a _____ mechanism for coordinating.
behavioristic
Fine Gadgets, a gadgets manufacturing company, has an organizational structure where the employees have to strictly follow rules and regulations stated by the management. Moreover, only the top management is allowed to make key decisions regarding organizational activities. Fine Gadgets is an example of a _____ organization.
centralized
Of the four activities that make a firm customer-centric, coordination involves:
creating structural mechanisms at a firm that allow workers to organize their activities to focus more exclusively on creating value for customers.
An organization's _____ defines how people think, feel, and act and it moves at an almost subconscious level.
culture
A _____ structure is an organizational structure where key decisions are made at all levels of the firm, not mandated from the top.
decentralized
Of the four activities that make a firm customer-centric, connection involves:
developing relationships with parties outside the firm to increase the value of the firm's offerings.
The process of matching a firm's structure, systems, human resources, and management practices to the competitive landscape is called _____.
external fit
Of the five stages of organizational growth, strategic integration involves:
focusing on flexibility, adaptability, and incorporation across business functions.
External adaptation refers to:
how environmental changes impact a firm's strategy.
Internal integration refers to:
how work is accomplished in a firm.
The process by which firms impact the nature of their overarching industrial environment and alter their organization in response to evolving contextual factors is called
mutual adaptation
In a _____ structure, "knowledge workers" are organized to work as individual contributors or to be a part of a work cluster that provides a certain expertise for the organization.
network
When a company outsources a business activity to a contractor in a foreign country, it is called _____.
offshoring
The most important provision of the Civil Rights Act, Title VII is that it:
prohibits employment discrimination based on race, sex, color, religion, and national origin.
The final stage in the selection process often tends to be:
reference checks
The process of understanding how work gets done and how individuals should interact is called _____.
socialization
John, an organization's HR manager, is making plans to offer training to his employees. To effec-tively proceed with the training process John should first:
understand the goals of training.
Of the four activities that make a firm customer-centric, cooperation involves:
using informal methods such as incentives to encourage people in the organization to come together in the spirit of serving customers.
