MGMT 380 Ch 1-3 Exam 1

The notion that a person being coached must want to change; assessments are important; some behaviors cannot be changed; practice is critical; and there is no substitute for accountability are all __________.

"best practices" for coaches

When making behavior changes, how many areas should leaders work on at the same time?

1-2

An individual development contains all of the following except

360 degree feedback

What percent of the action action plan steps in a development plan should be job related?

70-80%

Which type of leader is most likely to get complete and timely information from subordinates?

A leader with a calm disposition who doesn't attack others for bringing bad news.

According to Robert Kelley, what are the basic styles of followership?

Alienated Passive Exemplary Conformist Pragmatist

All of the following except which is a critical lesson learned from formal coaching?

All behaviors can be changed.

Which of the following is a leader development method involving the use of leadership situations as a vehicle for leadership discussions?

Case studies

According to the research, which is the most valuable factor in coaching?

Clear, direct feedback

Which of the following would most likely not be part of a leadership program for senior executives?

Conducting performance reviews with subordinates.

Improving team building skills would be part of which element of an individual development plan?

Development goals

Which of the following is a myth?

Effective leadership is all common sense.

Which of the following is not one of the five steps of informal coaching?

Encouraging competition

A difference between a leader and a manager is that a leader administers while a manager innovates.

False

Formal study and learning from experience are mutual exclusive and antagonistic.

False

Individuals who have completed undergraduate courses in leadership are always better leaders.

False

It is not important to be intentional about developing leadership effectiveness.

False

Leader development and leadership development refer to the same phenomenon.

False

The more a person looks like, acts like, dresses like, and talks like other leaders in an organization, the narrower the band of acceptable behavior.

False

Steven is known for his strong leadership abilities. He consistently provides oversight, control, moral guidance and caring protectiveness. Steven can be described as a ________ leader.

Father-Judge

Which leadership development technique can help identify "blind spots" an individual may be unaware of?

Feedback-based approach

The notion of the interaction between leaders, followers, and the situation is best demonstrated by which of the following?

Followers may respond to each other differently with different leaders.

The first researcher to formally recognize the importance of the leader, follower, and situation in the leadership process was

Fred Fiedler

The success of Microsoft's founder can be attributed to his intelligence, his vision, and ______ among other things.

Gates' opportunity to practice computer programming while still in high school

Which of the following does not help explain the shift toward more women leaders?

Geography has changed.

Which was not a basic issue that emerged among the survivors of the 1972 plane crash in the Andes mountains?

Identifying a worthy leader.

Which of the following statements is true?

Leaders are both born and made.

The decision by the San Francisco postmaster following the 1906 earthquake and fire to allow people to send letters regardless of whether they had stamps or not is an example of which type of response to a natural disaster?

Leadership initiative.

Which best describes leader development at 3M?

Personal growth, skill building, feedback, and conceptual awareness.

Management is often associated with which of the following?

Planning

The question "how do you feel about it now?" is asked in which part of the AOR model?

Reflection

Which is not part of the AOR model?

Response

Which of the five steps of informal coaching is important to attracting and retaining followers to the work group?

Shaping the environment

Task, stress, and the environment are all part of which component of the interactional framework?

Situation

Which method of learning results in the greatest amount of behavioral change?

Targeted coaching

Which definition of leadership appears to exclude informal leadership?

The process by which an agent induced a subordinate to behave in a desired manner.

Which of the following were the findings of a classic study of sex roles?

There is no correlation between the ways the respondents perceived "females" and "managers." There is a high correlation between the ways both male and female perceived "males" and "managers."

Which of the following is true of college professors who are considered leaders?

They are both born and made.

Which of the following illustrates leader development?

Training designed to develop one's skills in giving feedback to another person.

3M's commitment to leadership development is illustrated by its decision to make talent development a core business strategy.

True

Developing a strategic plan for the company is a common part of leadership development programs for senior-level executives.

True

Leaders who punish members of the in-group risk losing the high levels of loyalty and commitment of their followers.

True

Leadership includes something happening as an outcome of the interaction between a leader and followers.

True

People prefer to explain others' behavior on the basis of personal attributions even when obvious situational factors may fully account for the behavior.

True

Research shows that coaching may be more effective at changing behavior than traditional learning and training approaches.

True

Research shows that individuals who participate in after-event reviews were more effective leaders than individuals who do not participate in the AER process.

True

To be successful, learning must continue even after the end of one's formal education.

True

Workers who share a leader's goals and values, who feel intrinsically rewarded for performing a job well, might be more likely to work extra hours on a time-critical project than those whose motivation is solely monetary.

True

Which is not a benefit of reflection?

Using self-serving bias to better position oneself within the organization.

Which of the following best identifies when informal coaching takes place?

Whenever a leader helps a follower change their behavior

The findings by Eden and Shani that individuals placed in a high potential group were perceived to have higher potential than those placed in an unknown or regular potential group even though potential was never actually assessed reflects

a self-fulfilling prophecy.

The leader development technique that addresses actual company challenges is called ________.

action learning

A situation in which a student attributes her classmate's bad exam score to a lack of intelligence while the classmate attributes the poor score to unfair grading refers to the _______.

actor/observer difference

An exercise in which participants have a limited amount of time to prioritize and respond to notes, letters, and phone messages from a fictitious manager's in-basket is called

an in-basket exercise.

Explanations we develop for the behaviors of actions we attend to are called

attributions

Being familiar with research on leadership can help an individual

be a more effective leader.

Someone who is "learning how to learn" is using _______ learning.

double-loop

Adolf Hitler, Martin Luther King Jr., and the Reverend Jim Jones can all be described as ______ leaders.

emotional

A leader's job in a complex situation is to

generate new ideas and ways of thinking among everyone.

An individual who takes credit for successes but blames the situation for failures

has self-serving bias

The ______ theory represented the dominant way of conceptualizing leadership for a long time, but has now been largely discredited.

heroic

How Parrado managed to convince the survivors of the 1972 Andes plane crash to stage and support the final expedition would be most likely examined by researchers who define leadership as

influencing an organized group toward accomplishing its goals

A leadership approach often used by women that emphasizes enhancing others' self-worth, and believing that the best performance occurs when people are excited about their work and feel good about themselves is called ______ leadership.

interactive

The use of planning techniques is an example of

leadership based on rational actions.

Mick has a new hire, Brian, under his wing and is helping Brian by giving him knowledge, advice, challenge, counsel, and support about career opportunities, organizational strategy and policy, and office politics. This process can be described as ________.

mentoring

The less one looks like, acts like, dresses like, and talks like other leaders in the organization, the ______.

narrower the band of acceptable behavior

A leadership development program that uses wilderness survival techniques is probably focusing on

personal growth

Academic programs to develop social responsibility and engagement in the local community use _______.

service learning

When an individual learns only about subjects within the comfort zone of their belief system they are using _______ learning.

single-loop

When learners seek relatively little feedback that confronts their fundamental ideas or actions they are using

single-loop learning.

The term perceptual set refers to

the notion that we are selective in what we attend to and what we perceive.

All of the following are areas of study by leadership researchers except

the personalities of followers.