MGMT 383 CH 4 & 5

Fifty employees of GlowFax Inc. quit the company this year. Thirty-five of the employees left by choice, while the rest were asked to leave either because of poor performance or high absenteeism. The total number of employees in the company was 270 in January. The midyear employee count was 250, and the number became 220 at the end of the year. What is GlowFax's turnover rate for this year?

20 percent Turnover Rate = Employee Seperation/(Employees at the start of the year + Employees at the end of the year)/2

Alan, an HR manager at Iris Inc., wants to measure the absenteeism rate of the company. Which of the following equations should Alan use to accurately compute the absenteeism rate?

Absenteeism rate = (number of persons - days lost through job absence during period)/([average number of employees] × [number of workdays]) x 100

In the context of equity theory, which of the following is considered an outcome?

An attitude survey

Samuel, an employee at BluClu LLC, is responsible for performing the job analysis process in his organization. He has introduced and communicated the job analysis process to all his managers. Which of the following will typically be Samuel's next step?

Conducting the job anaylsis

Contingent workers are full-time employees.

False

Higher pay and benefits are often the best solution to employee engagement.

False

Money is the main reason people leave organizations.

False

Older employees tend to have lower job satisfaction than younger employees.

False

Severity rate is defined as the percentage of time lost to absenteeism.

False

An individual born in 1967 belongs to the generational group called

Generation X

In the context of job analysis responsibilities, which of the following is typically a responsibility of managers?

Helping complete job analysis information

How does an exit interview help an organization in its employee retention efforts?

It provides managers and supervisors with information for improving company efforts to reduce employee turnover

________ involves changing existing jobs in different ways to improve them

Job redesign

_______ involves changing existing jobs in different ways to improve them.

Job rotation

Which of the following is typically the last step in the job analysis process?

Maintaining and updating job descriptions and job specifications

Carlos, the HR Director of a large paper manufacturing company, is studying the company's turnover costs. He has accounted for most of the easily calculable costs, but he is concerned about the hidden costs of turnover. Given this information, which of the following is most likely a cause of concern for Carlos?

Missed project deadlines

_______ flow directly from a job description and indicate what the job accomplishes and how performance is measured in key areas of the job description.

Performance standards

In the context of equity theory, which of the following is considered an outcome?

Prestige

Which of the following is typically the first section of a job description?

The identification seciton

In the context of job analysis methods, which of the following is a difference between the observation method and the interview method?

The observation method is best suited for repetitive jobs with short cycle times, while the interview method is best suited for technical or complicated jobs

Which of the following statements is true of special-purpose teams?

They are formed to address specific problems, improve work processes, and enhance the overall quality of products and services

A job changes as the tasks, duties, and responsibilities involved in the job change over time.

True

According to equity theory, outcomes received by a person can be either tangible or intangible.

True

Responsibilities are the obligations that individuals have to perform certain tasks and duties within a job.

True

Virtual teams are composed of individuals who are separated geographically but linked by communications technology.

True

Workflow analysis is the study of the way work moves through an organization.

True

In the context of the motivation/hygiene theory, which of the following is considered a motivator?

advancement

Maria is an employee at Lyric Inc. Her colleagues describe her as friendly and gregarious. She is a good team player and is always willing to help others. She also likes socializing with her colleagues outside of work. In the context of David McClelland's three needs theory, Maria is most likely driven by a need for _____.

affiliation

In a(n) _____, individuals are asked to explain their reasons for leaving an organization.

exit interview

The number of absences per 100 employees each day is known as the _____.

incidence rate