MGMT 490-HR & TQM Quiz

According to the S-shaped curve, diminishing returns for a single year budget become noticeable at

$2,000,000

If a company with low automation wanted to invest in a single area that exclusively lowers labor costs, they would select

QIT (Quality Initiative Training)

Teams can eliminate all recruiting costs if they wish

false

Worker training is entered by the

hour

The TQM report can be accessed from

The Capstone Courier

The exact outcome of TQM efforts appear to be on the TQM reports, and as bar charts on the TQM spreadsheet. These results are for

cumulative for the previous and all remaining rounds (assuming no additional investment is made)

Assuming productivity index is greater than 100%, adding overtime will

decrease the productivity index

Management should strive to

decrease turnover

Investing in the same TQM initiative round after round will create

diminishing returns

Generally, separation costs will be incurred when

production levels decrease and/or automation levels increase

Recruiting costs are incurred when

production runs increase and teams match hiring to needed complement

Increasing capacity tends to

reduce the number of workers on second shift

Increasing training hours tends to

both increase and decrease the needed complement

Production runs can be scheduled in

one or two shifts

Hiring the needed complement will always eliminate

overtime