MGMT Chp. 8

If a dysfunctional norm is very deeply ingrained in a team, the best strategy is probably to...

disband the group and replace it with people having more favorable norms

Social Loafing

is the phenomenon that occurs when people exert less effort when working in groups when working alone

Which of the following are two features that distinguish virtual teams from conventional teams

lack of co-location and dependence on information technology

Social loafing is more prevalent when the task is interesting

FALSE

Our desire for informal groups is mostly influenced by our drive to defend

False, our desire for informal drive is hardwired through evolutionary development, creating a need to belong to informal groups

High-cohesion perform poorer than low-cohesion teams when

team norms undermine the organization's performance

Self -Directed Teams

teams that determine their own objectives and the methods by which to achieve them

team efficacy

the collective belief among team members in the team's capability to successfully complete a task

adjourning stage

the final stage in group development for temporary groups, characterized by concern with wrapping up activities rather than task performance

forming stage

the first stage of group development in which people join the group and then define the group's purpose, structure, and leadership

storming stage

the second stage in group development, characterized by intragroup conflict

Norming Stage

the third stage in group development, characterized by close relationships and cohesiveness

reciprocal interdependence

work completed by different jobs or groups working together in a back-and-forth manner

pooled interdependence

work completed by having each job or department independently contribute to the whole

sequential interdependence

work completed in succession, with one group's or job's outputs becoming the inputs for the next group or job

Designing and launching a new product or service

A diverse team is better than a homogeneous team WHEN

In order for virtual teams to be successful, they need to overcome all of the following except

Having good communication skills

2 to 5 people

Ideal size for a team

After the problem is described, team members silently and independently write down as many solution as they can. This is a step in the

Nominal Group Technique

Social identity

Provides an explanation of why people belong informal groups

Have substantial autonomy over the execution of a complete task

Self-directed teams

Which of the following types of task interdependence exists among production employees working on assembly lines

Sequential Interdependence

Employees in a department are considered a team only when they directly interact and coordinate work activities with each other

TRUE

Process losses are the resources expended to develop and maintain an effective team

TRUE

Brainstorming requires team members to:

provide as many ideas as possible.