MGMT Exam 1

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Which of the following statements is true about managerial compensation?

Some middle-level managers make more than $100,000 a year.

What did Mintzberg observe about work behavior in the managers he studied?

Some worked up to 90 hours a week. They almost always devoted lunchtime to meetings.

Which of the following are keys to managing your career readiness successfully?

Taking responsibility over managing your career Personal reflection, motivation, commitment, and experimentation Following a process

What are two potential rewards of being an exceptional manager?

The ability to earn more than most workers Fringe benefits, such as a large office or stock options

Which primary skills do companies seek in top managers?

The ability to motivate and engage others The ability to communicate A high level of energy

According to one study, which three of the following represent the largest gaps in career readiness employers see in college students applying for employment?

Professionalism/work ethic Oral/written communication Leadership

What key to career growth did Jeff Bezos possess that motivated him to leave a stable lucrative job and create a start-up that became Amazon?

ability to take risks

organizing

arrange tasks, people and other resources to accomplish the work

The ability to think analytically, visualize an organization as a whole, and understand how the parts work together are examples of _______ skills.

conceptual skills

The buying and selling of goods or services over computer networks is known as _______, whereas _______ involves using the Internet to facilitate every aspect of running a business.

e-commerce; e-business

A ______ organization's purpose is to make money by offering products or services.

for-profit

Gerard is responsible for only one activity in his organization—the management of the human resources department. He would be classified as a

functional manager

Which employee is the best example of a functional manager?

Brett, who is the manager of the company's accounting department.

In her role as a grocery store general manager, Shara is able to make changes that affect customers, store employees, and individual department managers.This is an example of the _____ effect.

multiplier

The concept that a manager's influence extends far beyond the results that can be achieved by an individual acting alone is called

multiplier effect

planning

set goals and decide how to achieve them

For which level of management are conceptual skills particularly important?

top managers

According to Mintzberg's findings, it was typical for managers to work ____ hours per week at a minimum.

50

Which racial or ethnic groups in the United States are expected to increase in terms of percentage of the population over the next few decades? (Choose every correct answer.)

African Americans Asians Hispanics

which managerial roles were identified by Mintzberg as interpersonal roles?

Figurehead Leader Liaison

functional manager

In charge of just one organizational activity

Which of the following represents an ethical challenge?

Zeynep's company uses only green materials, but he is tempted to use a cheaper supplier whose products are not environmentally friendly.

Mintzberg characterized managers' interaction with people both inside and outside of their work units as their _______ roles.

interpersonal

What term is defined as the sense of belonging to and serving something that you believe is bigger than the self?

meaningfulness

controlling

monitor performance, compare with goals, take corrective action as needed

leading

motivate, direct and influence people to work hard and achieve organizations goals

In the new department she is setting up, Shondra decides that top managers will report to her and that everyone else will report to the head of human resources. Which of the management functions is Shondra performing when she makes this decision?

organizing


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