Mgmt Exam 1

False

True/False: A good example of social responsiveness is a company whose managers conduct business in an ethical way and strictly follow local laws

True

True/False: A major argument against formal plans is that they can't replace intuition and creativity

True

True/False: A manager is more confident of his assessment of a situation if it involves risk rather than uncertainty

true

True/False: A rule is a simpler than a policy or procedure to implement

True

True/False: A typical first-line manager spends more of his or her time leading rather than planning.

False

True/False: All criteria are equally important in the decision-making process

False

True/False: An organization that hires employees from other countries but does not obtain financing from a foreign source cannot be considered global.

False

True/False: Deciding who will be assigned to which job is a part of the leading function of management

False

True/False: Determining who reports to whom is part of the controlling function of management

False

True/False: Goals are documents that outline how plans are to be carried out

True

True/False: Licensing and franchising typically follow the export-import phase of globalization

False

True/False: Managers should expect contingent workers and core employees to be equally committed to the organization's goals

True

True/False: Supervisors and team leaders may both be considered first-line managers

True

True/False: The United States is an example of a country with small power distance

False

True/False: The cell phone industry faces a stable business environment

True

True/False: The classical view of organizational social responsibility is that management's only social responsibility is to maximize profits

True

True/False: The external environment of an organization includes factors and forces that can affect how the organization operates

True

True/False: The omnipotent view of management holds that an organization's performance is based solely on the decisions of managers

False

True/False: The sociocultural component of the external environment of an organization includes trends and traditions, but not basic attitudes and values

True

True/False: Traditional goal setting requires top managers to set goals that are carried out by the organizational levels below

True

True/False:A key function of planning is to create goals

False

True/False:Planning rarely improves teamwork and cooperation among employees

Technical

Understanding building codes would be considered a(n) ______________ skill for a building contractor

A growing budget deficit

Which of the following are many mangers concerned about as a result of increased government participation in the economy

The aging population

Workforce diversity will be significantly affected in the next decade by

Social Safety Net

hich innovation did the United States NOT introduce to the world's economic system

growth, stability, renewal

three main types of corporate strategies

paid for by consumers in the form of higher prices

Those arguing against being socially responsible might make the claim that costs for social goals are ultimately

lanning, organizing, leading, and controlling

Today, the basic management functions are considered to be

False

True/False:

True

True/False: A basketball coach who takes a very good shooter out of a game because she missed her last two shots has availability bias

All Members of an organization

A common thread that runs through changes that all managers face in today's world is the need to rely on ________________ to identify ways to increase productivity

franchise

A full global organization might set up a _______ with a foreign company to create a new, independent company that produces a specific product

he fails to id the correct problem

A manager can faithfully execute the decision-making process but still end up with nothing of value if

confirmation bias

A scientist who cites two studies that show a positive effect for her new drug, and ignores five other studies showing a negative effect is exhibiting what cognitive bias?

Cell 4

A software company innovates constantly to keep up with new rivals that are constantly appearing on the scene. The software industry itself has an enormous number of players to deal with that includes retailers, online distributors, educational institutions, and government agencies. Where does the company belong on the uncertainty matrix?

Strong organizational culture

According to Zappos' management, this is the secret to Zappos' success

resources and capabilities

An internal analysis, the third step of the strategic management process helps identify

Concentration

General Mills expanding its line so that it sells several different types of Cheerios is an example of

greater

Group decisions generally feature __________ acceptance than decisions made by the individual (greater or lesser)

) a shortcut or rule of thumb that is used for decision making

Heuristic

needing to communicate with oversees operations in different time zones

In global companies, a major cause of the line between work and nonwork getting blurred is

Liason

Michelle is the general manager of a power plant. This morning, she will meet with city officials to discuss environmental issues. After the meeting, she will confer with the plant's section managers to address the concerns of the city representatives. This afternoon, Michell will meet with a team leader to go over a complain filed by an employee. After the complaint meeting, Michelle plans to spend time in the library and on the Internet researching new technologies that can be used to improve the performance of her plant. When Michelle learns from city officials about how her plant's operations may be affecting the environment, she is performing which management role?

a tendency to view the world through a single perspective

Parochialism

Contigent employees

Part-time, temporary, and contract workers who are available for hire on an as-needed basis are known as

structured problems

Programmed decisions work well for solving

external and internal analysis

SWOT analysis combines

strategic/tactical

The breadth of a plan refers to ________________ concerns

corporate, competitive, functional

The three different types of strategies that managers implement are