MGMT Plans and Planning tools
Raul is a manager who wants to make sure his subordinates know how he will determine whether an objective has been reached. On which guideline for establishing objectives is Raul focusing?
Pinpointing expected results
Which management function precedes and is the basis for other management functions?
Planning
Which term refers to developing action programs for the purpose of accomplishing business objectives?
Planning
Which of the following is a FALSE statement regarding the advantages of planning?
Planning eliminates risk.
A plan that outlines a series of related actions that must be taken to accomplish a particular task is called a ________.
procedure
Question content area top Part 1 Roberta has created a plan to create a new office space for her organization. This is the planning type of ________.
program
Roberta has created a plan to create a new office space for her organization. This is the planning type of ________.
program
The __________ is a scheduling tool that emphasizes the interrelationship of tasks and shows both the estimates of time necessary to complete each activity and the sequence of activities that must be followed to complete a project.
program evaluation and review technique
A standing plan that indicates what an organizational member should or should not do and allows no room for interpretation is known as a(n) ________.
rule
A ________ is a plan that designates specific required action.
rule
A sales forecasting technique that predicts future sales by analyzing the opinions of salespeople as a group is known as the _________________.
salesforce estimation method
Cellular Solutions is a company that sells smart phones to consumers. The smart phone as a product is in a market where most people who want the product have it and people only buy a new one due to their old one wearing out. In the product life cycle, the stage that best fits this situation is ________.
saturation
Which of the following is the fundamental purpose of planning?
To help the organization reach its objectives
The process of predicting future environmental issues is primarily accomplished through _________.
forecasting
During the ________ stage of the product life cycle, sales are primarily based on the need to replace products.
saturation
Which term refers to the process of predicting the likelihood of uncertain events or outcomes that will influence the operation of the organization?
Forecasting
When management outlines its commitment to new methods of operation, what type of objective is being set?
Innovation
Which of the following is NOT one of the key areas in which Drucker advised managers to set management system objectives?
Tradition
What step in the management by objectives process involves the manager and the worker checking to see whether the objectives are being reached?
Monitor progress
What is the third step of the MBO process?
Monitoring progress
Which term refers to the target toward which the open management system is directed?
Organizational objective
Which term describes what an organization exists to do, given a particular group of customers and customer needs?
Organizational purpose
The function that precedes and forms the basis for other management functions is ________.
planning
The process of determining how an organization can get where it wants to go, and what it will do to accomplish its objectives is known as _________.
planning
A _________ is a plan that furnishes broad guidelines for taking action consistent with reaching organizational objectives.
policy
Question content area top Part 1 A ________ is a standing plan that furnishes broad guidelines for taking action consistent with reaching organizational objectives.
policy
Which term refers to the process of determining how an organization can get where it wants to go, and what it will do to accomplish its objectives?
Planning
Which of the following is NOT a stage in the product life cycle?
Formation
Question content area top Part 1 Which of the following is the final step in the MBO process?
Give rewards
Which type of plan supplies broad guidelines for action that support organizational objectives?
A policy
Which of the following is an example of a standing plan?
A sustainability policy
What is the affirmative purpose of planning?
B. Increasing organizational success
There are six steps in the planning process. What is step 4?
Choosing the best alternative for reaching objectives
Which of the following is NOT a step in the planning process?
Discarding the alternatives after objectives have been clearly stated and a plan is formed
Question content area top Part 1 At the end of a particular operating period, suppose Brenda (the manager) sits down with Ethan (the employee) and they meet to determine how well Ethan's performance has met the objectives set by Brenda. Which step in the MBO process would this be?
Evaluate performance
Suppose you wanted a planning tool to schedule resources, including human resources and the use of machinery over time, and you wanted it in bar graph form. Which of the following would be the best tool?
Gantt chart
Question content area top Part 1 When setting objectives for where a firm would like to be in comparison to competitors, what key area of objectives is being considered?
Market standing
Which of the following guidelines for establishing objectives focuses on helping a worker to be better motivated in carrying out an objective?
Let the people responsible for attaining the objectives have a voice in setting them.
Question content area top Part 1 Sarah is planning a department expansion and is meeting with her staff to discuss the most effective ways to handle the change. This is an example of which step in the planning process?
Listing alternative ways of reaching objectives
Which of the following is the second step in the planning process?
Listing alternative ways of reaching objectives
Which term refers to a target toward which an open management system is directed?
Organizational objective
Which term describes a single-use plan designed to carry out a special project within an organization?
Program
Green Lawn Inc., a lawn care company, has been working on a plan to more efficiently mow customer lawns. The company has a chosen plan and is now implementing it. This is an example of which step in the planning process?
Putting the plans into action
Which of the following is the final step in the planning process?
Putting the plans into action
Which of the following is the first step in the MBO process?
Review organizational objectives
Which type of forecast is focused on how many products will be sold to consumers over a specified time period?
Sales forecast
________ involves developing a list of activities and following time tables for the purpose of attaining an objective.
Scheduling
Which of the following is an advantage of using an MBO approach?
Securing employee commitment to reaching organizational goals
Which of the following is the first step in the planning process?
Stating organizational objectives
Which of the following steps in the planning process would include examining the overall economy when forming objectives?
Stating organizational objectives
Julie is the manager of Terrance and they have engaged in the Management by Objectives process. Julie is currently checking on Terrance's work and how well he is reaching his objective. This corresponds to what step in the MBO Process?
Step 3: Monitor progress
Which of the following is a characteristic of most MBO programs?
The MBO process secures employee commitment to attaining organizational goals.
Which method of sales forecasting is based on the informal but informed opinions of managers?
The jury of executive opinion method
At which step would a manager develop strategic and tactical plans in the planning process?
When developing plans to pursue the chosen alternative
When setting organizational objectives, a(n) _____ objective is intended to be achieved in one to five years.
intermediate
The _____________ method involves specific managers in an organization gathering to discuss their opinions on what will happen to sales in the future.
jury of executive opinion
Drucker recommended eight key areas where managers should set system objectives, including setting objectives indicating where the company would like to be vis-à-vis its competitors. This is referred to as ________.
market standing
Juan is a CEO who has created a new plan for his organization that is targeted to be achieved in 3 years. This timeline makes it what kind of objective?
intermediate-term objective
When setting organizational objectives, a(n) ________ objective is intended to be achieved in five to seven years.
long-term