MGMT terms test 4

tasks require multiple perspectives

teams are typically required when

job analysis

A _______ is a purposeful, systematic process for collecting information on the important work-related aspects of a job

Forming

A group in great britain has been established to improve the employmet, retention, and promotion prospects of black and ethnic minorities and women in the fire and rescue service, which at present has a largely white, male demographic. At its inception, this group was in the _______ stage of development

Cross Training

An organizational engaged in ______ its work team members is training them in how to do all or most of the jobs performed by the other team members.

doing what he is told

As a member of a typical traditional work group, Joshua should expect to be responsible for:

are also called cafeteria benefit plans

Flexible benefit plans:

by creating problem-solving teams

How are organizations using teams to help increase customer satisfaction?

Social Loafing

Occurs when workers withhold their efforts and fail to perform their share of the work

a new organizational structure

SABMiller is a new brewing company that was created when South African breweries purchased Miller Brewing. Which of the following is an internal factor that could influence work force forecasting for the new company?

self designing teams

The highest level of team autonomy is found in:

job specification

The united kingdom issues a new recruitment publication for the nation's fire service. The publication is entitled Start a New Life--Save Someone Else's and lists all of the qualifications needed to become a fire fighter. This recruitment pamphlet is actually a(n): _________

all of the above

To which of the following aspects of the human resource management process does federal employment law apply?

employment benefits

What is a method of rewarding employees that includes virtually any kind of compensations other than wages or salaries?

do all of these

When teams are used properly and in the right settings, work teams can:

all of the above

Which of the following is a factor that companies should carefully manage in order to increase the likelihood that teams will succeed?

social loafing

Which of the following is a potential disadvantage associated with the use of work teams

All of the above

Which of the following is a reason teamwork can be more satisfactory than traditional work?

Execute the task

Which of the following is the only type of responsibility given to traditional work groups?

the team finds it difficult to come up with ideas

Which of the following signs would indicate that a team is too small?

NORM

A group of workers in a medical examiner's office informally agreed that they would not wear blue jeans to work because such causal wear seemed unprofessional. The office did not have a dress code. The workers created a(n) _______

performing

A team has finally matured into a fully functioning team at the _____ stages of development

job description

Bona fide occupational qualifications would deb most likely included in a(n):

bona fide occupational qualification

Engineered Fabrics makes bladders for airplane gas tanks. In the event of a puncture, the bladder will prevent the tank from exploding. The bladders must be defect-free. To check the bladders, company employees must be able to crawl in an 18-inch diameter hole in the bladder side and look for light leaks. A limitation on weight and high of individuals working in quality control at this company would be legal because it is an example of: _______

a hostile work environment

Former female employees of a national real estate brokerage firm claimed that they were subjected to lewd remarks, unwanted groping, and sexual propositions by male co-workers. According to their attorney, "The firm created a frat-house culture and then failed to do anything about it." Their suit claims the women were victims of:

TRADITIONAL WORK GROUPS

In the autonomy continuum (which shows how five kinds of teams differ in terms of autonomy), the correct sequence, from low team autonomy to high team autonomy, is: _____

cognitive conflict

Which of the following types of conflict is most strongly associated with improvements in team performance?

Work Team

____ is a small number of people with complimentary skills who hold themselves mutually accountable for pursuing a common purpose, achieving performance goals... etc.

direct managerial input

______ is a kind of forecasting method used to predict the number and kind of workers with specific skills and abilities that an organization will need in the future. This forecasting method is based on straightforward projections of cash flows, expenses, or other financial measures.

workforce forecasting

________ is an intuitive method of predicting the number and kind of workers with specific skills and abilities that are organization will need in the future.

Cohesiveness

________ is the extent to which team members are attracted to a tea and motivated to remain with it

quid pro quo sexual harassment

________ is the form of sexual harassment in which employment outcomes, such as hiring, promotion, or simply keeping one's job, depend on whether an individual submits to sexual harassment.

human resource managment

________ is the process of finding, developing, and keeping the right people to form a qualified work force.

affective conflict

________ undermines team effectiveness by preventing teams from engaging in the kinds of activities that are critical to team effectiveness.