mgmt test 2 test bank

Michelle had been working as an executive assistant to the president for nearly 25 years, so when she retired no one had a good idea of all the duties of her job. Before she left, Sharon sat with her for two weeks to observe her duties and ask her the details of all functions. Sharon was performing a(n) __________.

a) Job analysis

A written statement that explains the job content, environment, and conditions of employment is called a ______.

a) Job description

Before the fall term begins, professors at Hillview College fill out numerous forms, ranging from performance objectives, surveys, reports, and lists of summer contacts with prospective students. Many professors complained that their time would be better spent preparing for their courses. This is an example of which barrier to successful control?

a) Overemphasis on paperwork

Which of the following is an example of a single-use plan?

d) A plan developed to install a new computer network

After being referred to by a friend, Darth attended a job interview. He didn't feel it went well, but was surprised when his friend told him that the boss didn't like that he had worn his black cape, the traditional cloak of a Sith Lord. The boss told a coworker after the interview, "Our customers prefer working with Christians." This is an example of ______.

d) Discrimination

30. A budget that allocates increased or decreased funds to a department by using the last budget period as a reference point is called a(n) _________.

d) Incremental budget

AT&T has a corporate strategy based on the legal and technological environment of each country they're in, including: North America, Latin America, South America, Europe, and South East Asia. It is currently organized as with a functional structure, however the CEO wonders if the company could better implement strategy with a different structure. What structure would you advise her to use?

Change to a geographic structure so the company can focus on the culture differences of its global market

The culture at IKEA is that employees are expected to work hard. This culture was inspired by an anecdote from their Swedish founder, Invar Kamprad. He tells about how he was berated by his father for failing to get out of bed to milk the cows on his family's farm. Then one day he got an alarm clock. "Now by jiminy, I'm going to start a new life, ' he determined, setting the alarm for and removing the 'off button." Invar Kamprad is an example of a __________.

HERO

In the early 20th century, automobiles were made one at a time by a craftsmen who could perform every operation necessary to build the car. Henry Ford decided to limit the number of tasks each worker performed so each person could become expert in his position. With this practice, Ford introduced _________.

c) Work specialization

Artem, the president of Instructor Services, told one of his new hires that "Managers are encouraged to solve their own problems rather than to buck the decision to a higher level. Because of this, decisions are made more quickly, which increases our organization's flexibility and efficiency." These advantages that Artem spoke of are attributed to ______.

e) Decentralized authority

Time Warner has different divisions for magazines, movies, recordings, cable televisions, retail stores, theatres, amusement parks, and music. Time Warner is an example of an organization with ________.

e) Product divisions

Which of the following is not a way to encourage innovation?

e) Withholding raises and promotions when innovation attempts don't work out

All candidates for entry level engineering positions are given the mechanical aptitude test. Those who scored well and were hired later earned high scores on their performance evaluations. Those who scored less well and were hired earned lower scores on performance evaluations. This indicates that the test is _____.

valid