Mgn ch 7

A ________ is a graph of decisions and their possible consequences. decision tree decision-result assessment corporate hierarchy resolution graph

decision tree

When Bedisa is analyzing underlying causes, she is engaged in diagnosis. analysis. hubris. hindsight bias.

diagnosis

A logic manager is someone trained about matters of ethics in the workplace. True or False

false

To reduce the escalation of commitment, Marlee, the CEO, allows herself to be very influenced by the way a problem with her team is presented to her. True or False

false

Evidence-based management includes making decisions based on what actually works versus what ought to work. True or False

true

When brainstorming, you should go for quantity over quality. True or False

true

Rosa hired Luis from Cajun College. He was an amazing employee and exceeded all her expectations. The next year, Rosa received an application for a job opening from another graduate from Cajun College. She was very excited to hire another outstanding candidate. Rosa has ________ bias. overconfidence confirmation representativeness availability

representativeness

A local university is facing some tough decisions, so they are using the decision tree, which contains individuals, websites, and organizations that specialize in handling sensitive and difficult decisions. True or False

false

Knowing your decision-making style does not really help you determine your strengths and weaknesses as a decision maker, but it can help you understand when a decision needs to be made. Group startsTrue or False

false

The toughest challenges to overcome with artificial intelligence are efficiency, cost, and user interface. implementation, data issues, and cost. analytics, groupthink, and implementation. unemployment, predictive analytics, and pricing

implementation, data issues, and cost.

Which models of decision making describe how managers actually make decisions? rational nonrational intellectual analytical

nonrational

In the late 1800s, David began selling books door-to-door. To entice purchases from female customers, he would include perfume samples as thank you gifts. When the perfume became more popular than the books, David shifted the focus of his business that lead to his founding of Avon. This is an example of a manager viewing his organization as an unfinished, changeable prototype that won't be ruined by dangerous new ideas. True or False

true

To decide how much an insurance policy should cost a customer, underwriters use ________, such as historical industry trends and loan characteristics, to predict risk levels. data analytics logistics diagnostics seasonal trends

data analytics

Research shows that most managers vary between two or three decision-making styles, and that decision-making styles vary across occupations, job level, and countries. True or False

true

Why should you encourage Derin to use groups to make decisions? Groups have a greater pool of knowledge. Groups seek decisions that are good enough. Groups cut down on the variety of ideas. Groups subsume the primary goal with secondary goals.

Groups have a greater pool of knowledge.

Stores of data that are so vast that conventional database management systems cannot handle them, and very sophisticated analysis software and supercomputing-level hardware are required, are known as ________. These data include not only data in corporate databases but also web-browsing data trails, social network communications, sensor data, and surveillance data. super data cyberage databases cloud farms big data

big data

Zahra, the human resources manager, has significant experience handling ethical issues in the workplace. Over the years she has received extensive training in matters of workplace ethics. Due to Zahra's legal background (she is a member of the state bar association), the management of her company rely on Zahra to assist them with legal issues, especially with ethical dilemmas. Her organization should appoint Zahra as the oversight specialist. proprietary officer. ombudsman officer. ethics officer.

ethics officer.

Terrence's team is very close and tends to agree on most decisions with little discussion. Terrence should be concerned about bounded rationality. groupthink. goal displacement. minority dissent.

groupthink

Colin, who is a paralegal for a powerful Manhattan law firm, likes the fast pace of his work and the fact that things are always changing there. Colin can be said to have a low tolerance for ambiguity .have a high task orientation. have a high tolerance for ambiguity .rank high on the stress index.

have a high tolerance for ambiguity