MGT 101 Chapter 3 Organizational environment and cultures

In the context of the specific environment of organizations, what best describes the similarity between the public communications approach and a product boycott? _______ _______ Tactic

Advocacy Group

Luis designs clothes for Vongowd, an apparel store. Vongowd sells clothes designed by a number of designers. However, Vongowd is Luis's only option to sell his clothes. In the context of the specific environment, what type of dependency is this?

Buyer Dependency

Sirius XM is an example of _____________ environment

Dynamic

The health awareness board in the country of Gelhanwa made it mandatory for all brands that sell tobacco and tobacco products to display a disclaimer highlighting the dangers of tobacco on their product covers. In the context of the specific environment, this scenario best illustrates the effect of the _____ on organizations.

Industry Regulation

In the context of federal regulatory agencies and commissions, the _____ stops companies from engaging in unfair workforce practices

National Labor Relations Board

Maroonmania, a web design company, allows its employees to take their pets to work. The company has flexible work hours, and the employees are only required to clock 20 hours a week in office as long as they have completed their assigned tasks. They are also allowed to dress casually to work. This scenario best illustrates Maroonmania's _____.

Organizational Culture

Airline industry is an example of ______________ theory

Punctuated Equilibrium

Potanta is a company that manufactures herbal soaps. Over the years, the availability of aloe vera pulp, which is the key ingredient of the company's best-selling aloe vera soaps, has reduced. As a result, the company has to slow down its production of aloe vera soaps, and this affects the company's income. In the context of changing environments, what would this be called?

Resource Scarcity

Funeral industry is an example of _________________ environment

Stable

Pencilpop, a stationery store, has been purchasing all its paper products from Tigreto, a wholesaler of paper products, for over a decade. Tigreto gives Pencilpop seasonal discounts and sells its products on a credit basis. Pencilpop does not source its paper products from any other wholesaler because of the low price and the consistent quality that Tigreto offers. In the context of the specific environment, what type of dependency is this?

Supplier Dependency

consistent organizational culture

a company culture in which the company actively defines and teaches organizational values, beliefs, and attitudes

Company mission

a company's purpose or reason for existing

Competitive Analysis

a process for monitoring the competition that involves identifying competition, anticipating their moves, and determining their strengths and weaknesses

opportunistic behavior

a transaction in which one party in the relationship benefits at the expense of the other

External Environment

all events outside a company that have the potential to influence or affect it

media advocacy

an advocacy group tactic that involves framing issues as public issues; exposing questionable, exploitative, or unethical practices; and forcing media coverage by buying media time or creating controversy that is likely to receive extensive news coverage

Product Boycott

an advocacy group tactic that involves protesting a company's actions by persuading consumers not to purchase its product or service

public communication

an advocacy group tactic that relies on voluntary participation by the news media and the advertising industry to get the advocacy group's message out

dynamic environment

an environment in which the rate of change is fast

stable environment

an environment in which the rate of change is slow

simple environment

an environment with few environmental factors

complex environment

an environment with many environmental factors

Competitors

companies in the same industry that sell similar products or services to customers

Suppliers

companies that provide material, human, financial, and informational resources to other companies

Optalama, a leading chain of optical stores, follows the practice of conducting surveys to study the strategies used by other optical stores in the city in which it operates. To maintain its position as the market leader, it monitors the other stores' strengths, weaknesses, and advertising and marketing campaigns. In this scenario, which of the following is Optalama most likely using?

competitive Anaylsis

_____ are defined as companies in the same industry that sell similar products or services to customers.

competitors

advocacy groups

concerned citizens who band together to try to influence the business practices of specific industries, businesses, and professions

Many people in Rhenasia spend less as there are only a few well-paid jobs in the country. Many businesses in the country are adversely affected as the purchasing power of consumers has drastically reduced. The organizational environmental characteristic that is affecting businesses in Rhenasia is associated with the _____ component

economical

uncertainty

extent to which managers can understand or predict which environmental changes and trends will affect their businesses

cognitive maps

graphic depictions of how managers believe environmental factors relate to possible organizational actions

Because of a financial crisis, Isaavne, an automobile manufacturer, terminated 200 factory employees without prior notice. As a result, the labor union filed a suit against the company on the grounds of wrongful termination, and it had to pay a large amount as fine. In the context of the general environment, this scenario best illustrates the effect of the _____ on organizations.

political/legal environment

industry regulation

regulations and rules that govern the business practices and procedures of specific industries, businesses, and professions

Environmental Scanning

searching the environment for important events or issues that might affect an organization

resource scarcity

the abundance or shortage of critical organizational resources in an organization's external environment

Specific Environment

the customers, competitors, suppliers, industry regulations, and advocacy groups that are unique to an industry and directly affect how a company does business

supplier dependence

the degree to which a company relies on a supplier because of the importance of the supplier's product to the company and the difficulty of finding other sources of that product

buyer dependence

the degree to which a supplier relies on a buyer because of the importance of that buyer to the supplier and the difficulty of finding other buyers for its products

General Environment

the economic, technological, sociocultural, and political/legal trends that indirectly affect all organizations

relationship behavior

the establishment of mutually beneficial, long-term exchanges between buyers and suppliers

internal environment

the events and trends inside an organization that affect management, employees, and organizational culture

Technology

the knowledge, tools, and techniques used to transform inputs into outputs

Environmental complexity

the number and the intensity of external factors in the environment that affect organizations

behavioral substitution

the process of having managers and employees perform new behaviors central to the new organizational culture in place of behaviors that were central to the old organizational culture

behavioral addition

the process of having managers and employees perform new behaviors that are central to and symbolic of the new organizational culture that a company wants to create

environmental change

the rate at which a company's general and specific environments change

punctuated equilibrium theory

the theory that companies go through long periods of stability (equilibrium), followed by short periods of dynamic, fundamental change (revolutionary periods), and then a new equilibrium

oranizational culture

the values, beliefs, and attitudes shared by organizational members

visible artifacts

visible signs of an organization's culture, such as the office design and layout, company dress code, and company benefits and perks, like stock options, personal parking spaces, or the private company dining room