MGT 220 Final Exam

Kevin and Adam are the marketing executives in an organization. While making presentations during team meetings, Kevin, who is more talkative, uses a wide range of facial expressions and shares his feelings and personal information. In contrast, Adam keeps his feelings private and limits discussions to business-related topics.Based on this description, it can be inferred that

Adam is a self-contained communicator

Which of the following statements about the reinforcement theory is true?

Ceasing to reward the behavior that was previously rewarded causes extinction

Which of the following statements about communication is true?

Communication is an iterative and interactive process

Which of the following statements is true of team composition?

Effective teams include members with technical and interpersonal skills.

Maria and Jose have worked together in the same office inthe same position for quite some time. They have similar educational backgrounds and have been in the job for about the same period of time. Maria works extremely hard andoften notices that Jose is taking long breaks and not putting inthe same effort as she is. Thus, when she learns that Jose is paid $8,000 more than what she earns, she gets very upset and decides to reduce her effort and take long breaks as well.Which of the following theories explains this behavior?

Equity Theory

Based on this network diagram, which of the following function as boundary spanners?

F, Y & G

Which of the following statements about extrinsic and intrinsic rewards is true?

Intrinsic rewards generally provide personal satisfaction.

Which of the following is the best example of a self-directed team?

Jane, Jack, and Maria, as members of a team, have the authority and responsibility to make decisions and to participate in processes that help the team succeed

Which of the following is an example of reflecting in supportive communication?

Joe reiterates the main points

Which of the following is the best example of a vertical team?

Kevin, a manager in the marketing department, had Jimand Jake, team members from the same department,reporting to him on the progress of an ongoing project

Where Joe works, he feels included and accepted. Based on Maslow's needs hierarchy as applied to the work environment, what is Joe's next level of need fulfillment?

Recognition and rewards

Which of the following individuals is the best example of an empathetic listener?

Sheila often reacts to the speaker by showing concern and attempts to share feelings and offer counseling

Which of the following statements does not provide an example of an effective team leader?

Tom focuses more on members' needs than the team's goals

Which of the following statements about the strength of ties is true?

Unlike strong ties, weak ties provides individuals with exposure to novel information

Which of the following networks best exemplifies an advice network?

When it comes to solving technical issues, the employees in an organization often get suggestions from Victor, who has more technical expertise

Dolly has arranged for a get-together at her house to which she has invited all of her friends. Most of her friends will be meeting theothers in the group for the first time. Moreover, they are from diverse backgrounds with differing interests and experiences. Though all are not known to each other, all are known to Dolly. From this description of Dolly, it can be inferred that Dolly is

good at forging better connections

While saying "yes," Mark shook his head no while looking down atthe ground. Assuming he meant "yes," his body language represented ___________ to the receiver of the message

noise

Of the three conceptions of centrality, degree of centrality

represents the number of contacts to whom a person is connected in a social network

Edwin, a top manager in a bureaucratic organization, often provides advice, coaching, and support to employees and maintains a good reputation both inside and outside the organization.Based on McClelland's acquired needs theory, it can be inferred that Edwin is an example of a(n)__________ manager

socialized power-oriented

The extent to which group members need to work with and rely on each other to produce the collective work of the group is referred to as

task interdependence