MGT 2660 Supervision: Middle Management Chapter 8

The structuring and telling style of leadership (high task and low relationship) would be used with an individual who is relatively high in readiness for a given task.

False

The transactional leader avoids linking actions with rewards.

False

An emotional response from individuals indicates they are cognitively focused.

False

Developmental leaders attempt to keep responsibility away from their teams.

False

Which of the following is not a characteristic of heroic managers?

They have limited or no technical expertise.

A supervisor's family and early school environment influence his or her view of the nature of people and shape his or her philosophy.

True

A leader holding Theory Y assumptions would prefer a(n) _____ leadership style.

participative

According to the life cycle theory of leadership, _____ involves providing people with support, giving them positive feedback, and asking for their opinions and ideas.

relationship

Servant leaders:

rely more on persuasion rather than using their positional authority.

The paradox of _____ involves toughness and tenderness, putting the well-being of the group before the individual.

servant leadership

According to the Leadership Grid, a supervisor who is primarily concerned with production, and shows little concern for people would be using a style of leadership referred to as:

task management.

Transformational leadership is closely related to:

team leadership.

According to the Leadership Grid, a supervisor who has high concern for both production and people would be using a style of leadership referred to as:

team management.

McGregor's Theory Y assumes that:

the average human being learns to accept responsibility.

Three factors, or variables, have a major impact on the choice of a leadership style: the supervisor's management philosophy, the followers' readiness level, and:

the situation faced by the supervisor.

According to Tannenbaum and Schmidt's leadership continuum, the greater the authority used by a supervisor, _____.

the smaller is the area of freedom for employees.

McGregor's Theory X and Theory Y relate to:

the supervisor's management philosophy.

Which of the following is characteristic of the participating and supporting style of leadership proposed by Hersey and Blanchard?

High task, low relationship

The life-cycle theory of leadership holds that leadership behaviors should be based on the readiness level of employees.

True

The transactional leader employs traditional management strategies.

True

Theory Y managers tend to prefer a supportive, participative leadership style.

True

Transactional leadership can result in lower-order improvements, but if one wants higher-order improvements, transformational leadership is needed.

True

If a manager scores 9,9 on the Leadership Grid, then he or she is said to demonstrate:

a high concern for both people and production.

Research has shown that _____ is (are) the most important ingredient of excellent leadership performance.

emotional intelligence

A person's readiness level is based on his or her:

experience and education.

_____ is the goal of a developmental leader.

Building heroes

_____ is an approach that helps groups to evolve effectively and to achieve highly supportive, open, creative, committed, high-performing membership.

Developmental leadership

_____ is (are) best defined as the assortment of skills and characteristics that influence a person's ability to succeed as a leader.

Emotional intelligence

Heroic managers are always willing to share leadership.

False

In the Leadership Grid, concern for results is plotted on the vertical axis, while concern for people is plotted on the horizontal axis.

False

Informal leadership is that which is officially sanctioned by an organization through delegation.

False

The long run trend in American industry is for supervisory managers to use less participative styles of leadership.

False

When using the leadership continuum to decide to what degree employees should be involved in decision making, it is important to remember that the more freedom employees have, the more authority the supervisor has.

False

Which of the following is true about transactional and/or transformational leadership?

Leaders can demonstrate both transactional and transformational leadership behaviors.

_____ involves clarifying the job, telling people what to do, how to do it, and when.

Task behavior

Which of the following statements holds true for the beliefs of Theory X leaders?

They believe in an autocratic management style.

_____ is a traditional leadership approach and is similar to an exchange process.

Transactional leadership

A key factor in transformational leadership is charismatic leadership.

True

Emotional intelligence involves self-awareness and empathy.

True

Employee participation in the change process is the key in adaptive leadership.

True

If not careful, heroic leadership can stymie the development of subordinates.

True

Impoverished management is the poorest of all management styles.

True

In a team management approach, leaders have a high concern for both people and production.

True

Leadership is a reciprocal process involving the leader and followers.

True

Many times, adaptive leaders who present tough questions become marginalized within the organization.

True

Readiness level refers to a person's drive and need for achievement.

True

Tannenbaum and Schmidt's leadership continuum presents a wide range of leadership behaviors ranging from a high use of authority by the supervisor to a large degree of freedom for the worker.

True

Team building involves developing a coalition of people who will commit themselves to achieving the organizational vision.

True

A leader holding Theory X assumptions would prefer a(n) _____ leadership style.

autocratic

According to the Leadership Grid, if a supervisor uses a middle of the road management leadership style, he or she:

places equal emphasis on people and production.