MGT 3013 EXAM 3 PHILLIPS
What is the first level in the Levels of Leadership?
Level 1 Highly Capable Individual Makes productive contributions through talent, knowledge, skills, and good work habits (a great lonely worker)
What is the second level in the Levels of Leadership?
Level 2 Contributing Team Member Contributes individual capabilities to the achievement of group objectives and works effectively with others in a group setting (a great social worker)
What is the third level in the Levels of Leadership?
Level 3 Competent Manager Organizes people and resources toward the effective and efficient pursuit of predetermined objectives (you know how to tell people what to do)
What is locus of control?
Responsibility of success / failure within oneself v.s. outside forces (if you suck it's your own fault)
What are Task Demands?
Stressors arising from the tasks required of a person holding a particular job. Such as, Role ambiguity: what's expected of me?
What are Interpersonal demands?
Stressors associated with relationships in the organization. Such as, Role Conflict: individual faces incompatible demands.
What is the fundamental attribution error?
Underestimating the influence of external factors and overestimating the influence of internal factors. (don't get caught slacking)
What is a Type A Manager?
"An "@$$h*!3" that exhibits extreme competitiveness, impatience, aggressiveness, and "devotion" to work" (the review sums this one up nicely)
What is the Great Man Approach?
A 19th century idea that highly influential and unique individuals who, due to their natural attributes, have a decisive historical effect (Again Michael Scott)
What is a Type B Manager?
A manager who is patient and more even tempered. Not as competitive with less stress. Does one thing at a time and is reflective and innovative. (Michael Scott)
What is total quality management?
A system of management based on the principle that every staff member must be committed to maintaining high standards of work in every aspect of a company's operations. (We're all in the same boat, and this boat is the titanic)
What does managing diversity entail?
Aims at providing employees with different backgrounds, needs and skills the opportunity to engage with the company and co-workers in order to give the optimal work environment and the best possible business results. (Taco Tuesdays = great idea)
What are Sunkworks?
An experimental lab or department of a company or institution that is typically smaller than, and independent of it's main research division (That weird little cousin who just does his own thing in the corner)
What is the glass ceiling?
An invisible barrier, that exists for anyone, that limits their upward mobility in organizations. Typically exists for women and minorities. (someone just throw a rock at it)
What are the two major behaviors of leaders recognized by Ohio State and Michigan?
Consideration and Initiating Structure
What are the 8 types in MBTI?
Extraversion (E), Sensing (S), Thinking (T), Judgement (J), Introversion (I), Intuition (N), Feeling (F), Perception (P) [PEN FITS J]
What is disruptive innovation?
Innovation that creates a new market and value network and eventually disrupts an existing market and value network, displacing established market-leading firms, products and alliances (MOVE BIH GET OUT THE WAY)
What is the fourth level in the Levels of Leadership?
Level 4 Effective Leader Catalyzes commitment to and vigorous pursuit of a clear and compelling vision, stimulating higher performance standards (you get shit popping, get the people goiinn)
What is the fifth level in the Levels of Leadership?
Level 5 Executive builds enduring greatness through a paradoxical blend of personal humility and professional will (you are Captain America)
What is Just-In-Time inventory?
Manufacturing system in which materials or components are delivered immediately before they are required in order to minimize inventory cost (procrastination perfected)
What are questions one isn't allowed to ask in an interview?
Origin of name, Their ethnicity, Race, Any physical or mental defects, Filed for worker's comp, Age, Graduated high school, Religion, Been arrested, Marriage status or # of kids or planned kids, Citizen of another country, Apparently hobbies as well
What is the Consideration behavior of leaders?
People oriented. Mindful of subordinates, respects ideas and feelings, establishes mutual trust ("Awww pobrecito")
What is stereotyping?
Placing an employee into a class or category based on a few characteristics (rude)
What is organizational development?
Planned, systematic process of change using behavioral science
What are the different dimensions of diversity?
Race, Gender, Age, Lifestyle, Disability, Religion, Whataburger or In-N-Out
What is the difference between transformational and transactional leadership?
TRANSFORMATIONAL: innovative, recognize follower needs, inspire followers, create a better future, promote significant change. TRANSACTIONAL: clarify tasks, initiate structure, provide awards, improve productivity, hard working, tolerant and fair minded, focus on management (transformational=be the change for your people. transactional=just get shit done)
What are the causes of work stress?
Task demands and interpersonal demands
What is the Initiating Structure behavior of leaders?
Task oriented. Directs work activities towards goals ("Nobody cares about your baby shower Carol")
What is MBTI?
The Myers-Briggs Type Indicator is an introspective self-report questionnaire with the purpose of indicating different psychological preferences in how people perceive the world and make decisions
What is human resource planning?
continuous process of systematic planning ahead to achieve optimum use of an organization's most valuable asset---quality employees (planning how to efficiently take care of people and get the most out of it. Bad example: my ex)
