MGT 312 Exam 2 Study

The career functions of the mentoring process that enhance career development include

challenging assignments

Trust of disclosure is __________ trust.

communication

In influence sharing, the manager adopts the __________ style.

consultation

In the _____, organizations tend to be more effective when they are structured to fit the demands of the situation.

contingency approach

Which of the following is not one of the key leader behaviors that are part of transformational leadership? A. inspirational motivation B. creating an in-group C. individualized consideration D. intellectual stimulation E. idealized influence

creating an in-group

Which of the following is a "soft" influence tactic? A. pressure B. legitimating tactics C. exchange D. coalition tactics E. rational persuasion

rational persuasion

__________ is the sense that you have control over your work and its outcomes.

self-determination

The socialization tactic that ranges from a newcomer being socialized over time with the help of an experienced member, to the newcomer not being provided with a role model, is

serial versus disjunctive

Which of the following interpersonal traits has research shown to have a negative relationship with leadership effectiveness? A. Machiavellianism B. openness to experience C. communication skills D. emotional intelligence E. emotional stability

A. Machiavellianism

True or False? Managers, for instance, have personal power because they control your pay, your work assignments, your hiring and firing, and your evaluations. In contrast, expert and referent are form of personal power, which you possess independent of your position or job.

False

True or false: Groups usually underperform the average of their individual members.

False

True or false: Teams composed of specialists from different areas are called virtual teams.

False

Leaders increase psychological empowerment by engaging in behaviors that enhance perceptions of

Meaningfulness, self-determination, competence, and progress

True or false: Teamwork competences include constructively interacting with other team members and expecting quality work from others on the team.

True

The __________ styles are inappropriate when the issue is important to you.

avoiding and obliging

Which of the following should a person do to manage conflict? A. be open and honest B. ignore the conflict until it goes away C. Avoid conflict at all costs D. Push strongly to "win" the conflict E. Use evaluative rather than descriptive language

be open and honest

True or False: Organizational climate is defined as the set of shared, taken-for-granted, implicit assumptions that a group holds and that determines how it perceives, thinks about, and reacts to its various environments.

false

True or False: The strategic contingencies' satisfaction approach to organizational assessment relates to inputs rather than outputs.

false

__________ is an alternative dispute resolution technique in which a trained, third-party neutral actively guides disputing parties in exploring innovative solutions to the conflict.

mediation

In which stage of the group development process are group members asking, "How can I best perform my role?"

performing

Which of the following is not a benefit of functional structures? A. people devote more of their time to what they do best B. supervisors understand what department members do C. they work well in dynamic environments D. they can save money by grouping together people who need similar materials or equipment E. members develop pride in their specialty, which helps quality

they work well in dynamic environments

__________ focuses on clarifying employees' role and task requirements and providing followers with positive and negative rewards contingent on performance.

transactional leadership

True or False: Laissez-faire leadership represents a general failure to take responsibility for leading.

true

True or False: The organization's division of labor is visible in the organization chart.

true

True or False: Transformational innovations are targeted at creating new markets and customers.

true

True or False? Sharing power, via empowerment, is a means for increasing your own power.

true

True or false: A distributive negotiation usually involves a single issue in which one person gains at the expense of another.

true

True or false: High group cohesiveness can actually work against a team.

true

true or false: one of the important functions of organizational culture is to facilitate collective commitment.

true

true or false: when implementing cultural change through the use of organizational activities, processes, or outcomes, a leader is operating at the level of observable artifacts.

true