MGT 411 Exam 2

Marty is a creative problem-solver with strong critical thinking skills. She is highly loyal to her leader and eager to take on additional responsibilities. What type of follower is Mary

Effective

Noelani is a lower level manager in marketing firm, and she appreciates the effort the top-level executives make to establish an ethical culture at the company. How can Noelani contribute to this culture

Engage with others openly and honestly

_____ Refers to being fully committed to one's job and the responsibilities of that job, being a self-starter , and going above and the minimum requirements of the job

Engagement

Soroush has worked in his current position for several years, and his tasks are now easy for him to perform. according to the path-goal approach to leadership, what leadership style would be most useful for him

Achievement-oriented

Jeremiah realizes that his team is not sharing information with him, he doesn't have a good sense of their attitudes and culture. What should Jeremiah do to encourage followers to be more transparent with him

Ensure that he allows room for his followers to disagree with him

In the Hersey/Blanchard approach to situational leadership, the focus is on the nature of the decisions being made instead of the process.

False

Petros is careful to be compliant employee. He refrains from disagreeing with his supervisor, and he offers his support of any idea the supervisor suggest. Petros is demonstrating effective upwards management

False

When managing sideways, it is good to involve the leader as much as possible to avoid communication gaps.

False

We's company is going through a significant restructuring, including splitting We's department into two departments. Wes shares this information with his team early on allowing them to voice their questions and concerns. How is he demonstrating ethical and moral leadership

He is openly sharing organizational information

Tally works hard to build a good relationship with her manager. She strives to accept and apply feedback, to work with her leader's goals, and to model the behavior she would like to see from her manager in return. Tally is demonstrating

Managing up

Tegan presents an idea to her boss about improving new employee training to help new members become independent more quickly. Tegan's boss considers the idea, but ultimately decides that the benefit is not worth the effort. Tegan disagrees with the decision and complains about it to several coworkers. She also tries to implement parts of her idea without her boss knowing instead of devoting time to her own assignments. what is Tegan failing to effectively demonstrate in this scenario

Managing up

Doing additional things to improve the organization and helping one's coworkers means engaging in

Organizational citizenship behavior

Aline works for a company that manufacture camping gear. She realizes their customers base likely cares about nature, so the initiates a program to donate 5 percent of every tent purchase to conservation nonprofits. How might this move benefit Aline's company

if they develop a strong reputation for conservationism, customers will be willing to pay more for their products

Kirk has a people-oriented style of leading. recently, his team experienced significant turnover, and it has a number of new members. work standards have grown lax, and there are growing inconsistencies in task performance. Kirk's supervisor transfers him to a different department and brings in a leader with more task-oriented style. this demonstrates a drawback of

inflexible leadership

Randall is the CEO of a company that publishes children's books. He believes child literacy in underprivileged communities is important, and decides the company will make an annual donation of books to community centers in these areas, even though it is costly. In terms of corporate social responsibility, what kind of orientation does this represent

integrator

What characteristic do people often think of first when considering traits of an ideal leader

integrity

Viktor is a creative problem-solver with strong critical thinking skills, but he shies away from increased responsibilities and doesn't share ideas with his leader or his team. What type of follower is Viktor

Alienated

What is a typical mistake a leader might make when dealing with conformist followers

Assuming the follower is effective

As Cleo Grows older, she begins thinking about life more through the lens of moral reasoning. what is Cleo developing with this process

Character

Bijan decided their team is going to change to new content management system. Casey, a technical writer on the team, has prior experience with the new system, and he doesn't believe it will meet their needs. After a lengthy discussion, Bijan decides to move forward with the change. As an effective follower, what should Casey do now.

Commit to using the new system to the best of his ability

Shuang is engaged in her job and highly loyal to her leader. She tires to keep things running smoothly by doing what she's told reliably, and she does not argue with her leader. She follows instructions rather than provide alternative ideas to solve the problems. What type of follower is Shuang

Conformist

Reese volunteers for local nonprofit that focuses on environmental issues. At work, he often applies the ethics and guidelines he has learned from his volunteer service. what level of moral development does this represent

Conventional

Toshiko has recently graduated from college and just started a job that she is not enthusiastic about. She is not sure how to perform her task, and she does not put a lot of effort into learning. According to Hersey/Blanchard's approach to leadership, what decision-making style would work best for Toshiko?

Directive

Angelina has several members of her team who are experts in their roles, but have more limited experience with decision-making at the leadership level. Angelina encourages them to participate in the team's decision-making process, and they make decisions together instead of Angelina making the decision for the team. According to the Hersey/Blanchard approach to leadership, which decision-making style does this demonstrate

Facilitative

Melissa manages the product development division of software company, including the team of project managers. Her supervisor decides to expand their product line, while the same time eliminating two project manager positions and two quality control positions. Melissa knows that with these changes, the projects cannot be completed on time, or completed with a satisfactory level of quality. She has spoken extensively with her supervisor, arguing that her team cannot meet the demands being put on them, but the stands by his decision. To avoid becoming alienated follower, what should Melissa do next

Leave the organization

Mai prefers verbal communication, and her coworkers prefers written communication. As a result, they frequently run into communication gaps where one feels a message has been communicated, but the other does not. Each time, one or both take their complaint to their leader instead of finding a way to communicate effectively with each other. This scenario demonstrates a failure to

Manage sideways

Deion, a very-task oriented leader, has recently taken on a management role at a technology company. He is running into conflict with his team , and some team members have begun ignoring orders. Deion holds a meeting reiterating the importance of doing things the way he says, and he warns that there will consequences for those who refuse to follow orders. This is an example of_____ Leadership.

Inflexible

Takahiro has a friendly encouraging personality, and he is intelligent and articulate. As a result, he is particularly effective at influencing his coworkers. This is an example of

Managing sideways

If an organization's method of making decisions is devoid of favoritism, biases, and personal interest, then that organization demonstrates ___________

Procedural justice

How can a follower help after the organizational environment to encourage their coworkers to be effective followers

Set an example by using critical thinking to challenge the status quo

One of Tina's team members disagreed with a change Tina suggested to the team. Since that disagreement, Tina has avoided the team member and has not provided them with feedback or additional assignments. How is Tina failing to demonstrate ethical and moral leadership

She is displaying abusive behavior

According to the path-goal approach to leadership, newer or less experienced employees may want more challenging work even if their leader does not believe they are ready yet for the additional challenges

True

Followers should attempt to compromise when their personal styles and perspectives clash with their leader's styles and perspectives

True

Studies have proven that if a follower models a certain demeanor or behavior, leaders with then display the behavior

True

The Hersey/Blanchard approach to situational leadership asks whether followers should be part of the decision-making process, and if so to what degree

True

When dealing with conflict with a peer, it is important to make good assumptions and their motives

True

Stoyan's team comprises several veterans who are experts in their roles, and who also have a firm understanding of the organization's processes and goals. Stoyan has recently gotten feedback about gaps in the team's communication. He considers setting up a weekly team meeting, buy instead ask the team to determine the best way to address this communication problem. Next, he authorizes them to execute their plan once they reach a decision. According to the Heresy/Blanchard approach to leadership, which decision-making style does this demonstrate

delegative

Hilmi is new to his position and unfamiliar with the tasks required of him. According to the path-goal approach to leadership, what leadership style would be most useful for him

directive

According to the path-goal approach to leadership, a follower is best served by a single leadership styles instead of being forced to deal with a mixture of leadership styles simultaneously

false

Ethical and moral leadership is primarily about the leader's thoughts, intentions, and values

false

If a leader is committed to ethical behavior, their organization will perform at a lower level than their competitors

false

People in leadership roles typically operate at the post-conventional level of moral development

false

Since the well-being of the company is dependent on its employees, it is impossible for the needs of the follower and the needs of the organization to clash

false

The overall purpose of path-goal leadership to enable their followers to adapt their style to fit the situational needs of the leader and the work environment

false

In the Hersey/Blanchard approach to leadership, what is the key variable when considering different styles of decision making

follower readiness

Yon has previously been a vocal and enthusiastic employee, but has become withdrawn and has stopped providing ideas for the team. What is a likely reason Yon may have become alienated

he has personal problems demanding his attention

Abdo finds out that a member of his quality control team is not following proper processes. Although it allows them to produce their products faster, it could lead to important quality and even safety risk down the line. Abdo issues an official disciplinary warning to the employee. how is he demonstrating ethical and moral leadership

he is enforcing ethical standards

What is a likely team consequence of leadership displaying hostile behavior, both verbal and nonverbal

lack of innovation

Svetlana would like to be more involved in the decision making of her team and would like to take on more responsibilities. According to the path-goal approach to leadership, what leadership style might allow Svetlana a sense of control and to make sure her needs are met.

participative

Claudia's team is struggling to meet a deadline when one member informs her that he just learned his father is terminally ill. Despite the tight timeline, Claudia takes the time to listen to her employee share about his father, and she grants his request to take the remainder of the day off. What level of moral development does this represent

post-conventional

Duy's team recently had a software issue, so they are turning in a paper timecards instead of punching in and out on a time clock. Duy considers changing his timecard to say that he came in earlier than he did, but chooses not to do it because he is afraid of getting in trouble if he gets caught. what level of moral development does this represent

pre-conventional

In the Vroom/Jago approach to leadership, why is the decision tree more useful than simply using the provided questions

some questions are more important than others

An inflexible leadership approach would be most appropriate in which situation

the context is static

Soo is a director in marketing company, When he tries to emphasize a particular behavioral style as a leader, what should he consider

the nature of the people he is trying to lead

According to the paradox of control, what is the best way for a leader to maintain control

to let go of control

In the path-goal approach to leadership, the relationship between leaders and followers is about

transactions

In the united states, leaders with a more universalist approach to ethics tends to be seen as more ethical than leaders with a relativist approach

true

How can a leader enforce ethical standards while still leading with love

use a just and compassionate demeanor

What is a situation in which the norms of the institution and the nature of the work would typically require a more people-oriented style of leadership

volunteer organizations