MGT 475 Chapter 5

"The first imperative is to be a trustworthy person, and that depends on both one's character and competence." This belongs to the ____________ level of Convey's principle-centered leadership model

personal

Which of the following is not one of the four general categories of attitudes and behaviors associated with ethical leadership and ethical role models?

personal behaviors

Plato and Kant believed mature moral judgment was a _______ process

rational

Which of the following is a criticism of servant leadership?

Servant leadership suggests that serving others is an end to itself rather than a means to other organizational goals

What are the four levels of Convey's principle-centered leadership

1. Personal 2. Interpersonal 3. Managerial 4. Organizational

Which of the following is not a characteristic of a cult?

A lack of a common culture

Constructs representing generalized behaviors or states of affairs that are considered by the individual to be important are known as

values

Over __________ is currently invested in mutual funds that focus on companies that demonstrate commitment to the environment, ethics, and social responsibility

$2 trillion

Even in purely economic terms, in 2010 the Association of Certified Fraud Examiners estimated that businesses around the world would lose ___________every year to fraudulent activity

$2.9 billion

The Association of Certified Fraud Examiners estimated that globally businesses lose how much each year due to fraudulent activity?

$2.9 billion

What are Kidder's four ethical dilemmas?

1. Truth versus loyalty 2. Individual versus community 3. Short term versus long term 4. Justice versus mercy

Which of the following is not true regarding personal values and organizational values?

An individual leader's personal values are unlikely to play a significant role in determining team values

Which of the following is not a description of the moral person as defined by Avolio?

Available

Which type of thinking is associated with the Golden Rule?

Care-based

True or false: Authentic leaders are inconsistent in their values, their beliefs, and their actions

False

True or false: Avolio and his associates have defined ethical leadership as having eight core components

False

True or false: Servant leadership has been hailed across the board as the most promising leadership style for large companies

False

True or false: Studies show that predictions of ethical behavior are generally consistent with actual behavior

False

In contrast to previous generations, which group believes that leaders have to earn their positions, not be given them based on seniority?

Gen Xers

The group of workers identified by Zemke as entrepreneurial individuals who embrace change and take a free agency approach to their jobs are the __________

Gen Xers

A boss who exaggerates her anger at an employee's mistake to 'teach a lesson' is demonstrating which type of leadership?

Inauthentic

The question of whether you should tell authorities that your spouse has a highly contagious and dangerous disease or protect her privacy is an example of which ethical dilemma?

Individual versus community

All of the following except which are characteristics most often associated with servant leadership?

Legitimacy

___________ doubt the wisdom of traditional racial and sexual categorizing and seek seeking teamwork, security, and work-life balance as they move into the workplace

Millennials

Which of the following is true about the dual-process theory of moral judgment proposed by Joshua Greene?

Moral judgments concerned primarily with "rights" and "duties" are made by automatic emotional responses

Which of the following is an assumption of Theory Y?

People are intrinsically motivated by their work

Which type of leadership can best be described as literally involving serving others?

Servant

Deciding how to balance spending time with your children versus making a bigger commitment to your career is an example of which type of dilemma?

Short-term versus long-term

Which of the following is not one of the 'fronts' of leadership action important to establishing an ethical organizational climate?

Structural realignment

The four generations of values identified by Zemke include each of the following except __________

Techies

Which of the following does not describe a servant leader?

The leader's primary role is to communicate to others

Successful managers typically subscribe to

Theory Y

All of the following except which describe the interpersonal behaviors of ethical leaders?

They articulate a consistent ethical vision

True or false: Although most people purport to judge others by their merits, research shows that implicit prejudice often distorts their judgments

True

True or false: It is important for leaders to internalize a strong set of ethics

True

True or false: Leaders sometimes fail as a result of a lack of fit between their personal values and those of the organization

True

True or false: One's ethical judgments are negatively affected by conflicts of interest

True

When organizational leaders fail to embrace and enforce ethical standards and norms and even condone misbehavior, the organization has which type of climate?

Unethical climate

Which of the following is not one of the four qualities of leadership identified by Bennis and Goldsmith?

Values

Banners proclaiming Enron to be the 'world's leading company' are an example of which element of the cult-like culture at the company?

a compelling and totalistic vision

When an individual justifies his behavior by comparing it to even more heinous behavior he is using

advantageous comparison

When someone tries to justify their behavior by claiming it was caused by someone's else's action, the individual is using __________

attribution of blame

Which type of bias is present when an individual encourages his client to purchase a product that may not be right for the client, but that would earn the individual a hefty sales commission?

conflict of interest

_____________ _____________ represents and organization's purpose, guiding principles, basic identity, and most important values

core ideology

The fortitude to face risk and overcome fears associated with taking ethical action refers to moral

courage

A researcher who ask subordinates to speculate whether they think their manager would be likely to act unethically is using a ________ reputation approach to measuring leader integrity

dubious

Which type of approach should subordinates use when assessing managerial integrity?

dubious reputation

Moral _________ refers to an individual's belief in his capacity to mobilize various personal, interpersonal, and other external resources to persist despite moral adversity

efficacy

Hume and Smith argued that ___________ are central to moral judgment

emotions

Leaders who show they understand the world as we see and experience it show _________

empathy

Thinking that is characterized as 'do what's best for the greatest number of people' is referred to as __________ thinking

ends-based

Principles of right conduct or a system of moral values are referred to as __________

ethics

Principle-centered leadership suggests a fundamental interdependence between all of the following levels of leadership except

impersonal

Prejudice that occurs without the individual's awareness refers to ___________ prejudice

implicit

A manager who chooses a job applicant who is more like herself rather than another applicant who is not like her is demonstrating __________ ______________

in-group favoritism

When an individual shows a systemic pattern of acts of kindness towards people who are like them, they are demonstrating ____________ ____________

in-group favoritism

Which of the following is not a benefit of having a strong ethical climate?

increased organizational costs and complexity

Values that refer to modes of behavior are called _____ values

instrumental

Which of the following is not part of the concept of moral potency?

moral justification

Research shows that the relationship between how we think we should act and our actual behavior is

often inconsistent

An individual who tells his superiors that he is responsible for completing 90% of the work done by his group is probably guilty of which type of bias?

overclaiming credit

When we overestimate the quality of our own work and contributions to our team, we are showing which type of bias?

overclaiming credit

A leaders who's primary motivation is to help others can best be described as ______________ leaders

servant

The term ______ ethical leadership refers to leadership behavior enacted by individuals who take action to maintain ethical standards in the face of questionable moral behaviors by higher ups

upward