MGT 550 Exam 1

The list of the tasks, duties, and responsibilities that a job entails is known as a

job description.

Which of the following can be regarded as part of an organization's external labor market?

the individuals who are actively seeking employment

In seeking to determine the "one best way" to perform a job, industrial engineers work to identify

the most efficient sequence of motions.

Which action could a company do to effectively defend against discrimination claims regarding involuntary layoffs of older employees?

Establish performance-related criteria for layoffs

__________ are directives issued solely by the president, without requiring congressional approval.

Executive orders

Human resource management has no effect on the company's financial success. T/F?

False

In the context of workflow design, a job is defined as

a set of related duties.

Which of the following would Megan find is the most important type of knowledge for an HR manager to possess?

personnel and human resources

Which of these skills is the least important for an HR manager to possess?

quality control analysis

Which of the following is the most accurate reason for the controversy surrounding affirmative action in the United States?

It often leads to reverse discrimination against a majority.

use heavier-weight newsprint to increase consumption

Which of the following is not a sustainable practice that you could implement for the NAA?

In what direction should information flow between the HR executive and senior management?

There should be a two-way information flow between HR and senior management.

Which statement is true of undocumented immigrants in the United States?

They do not meet the legal requirements for immigration or asylum.

Which of the following is true of job specifications?

They focus on the qualities a person performing a job must possess.

Old State Manufacturers has a policy that makes it clear that sexual harassment will not be tolerated in the workplace, and it has a hotline for reporting inappropriate behavior. Lately, it has received some complaints that gay men are being teased about their sexual orientation. What would be the most effective action for Old State Manufacturers to take to address this situation?

Train employees that inappropriate behavior includes targeting employees based on sexual orientation.

Job analysis and job design determine the kinds of employees an organization needs.

True

State laws that require employers to provide employees with information about the health risks associated with exposure to substances considered hazardous are known as right-to-know laws. T/F?

True

They help in achieving sustainable competitive advantage.

What is true of human resources?

The general description of the job of HR manager includes

maintaining functions such as employee compensation, recruitment, and personnel policies.

Work teams often assume many activities traditionally reserved for managers. Which of the following is one of the responsibilities of work teams?

performing inspection and quality-control activities

Carol works in the human resource department of a wholesaler that operates four warehouses. The company has asked her to support the company's health and safety effort. The warehouse managers have set goals for good housekeeping practices and for zero accidents each quarter. Which action by Carol would best support this health and safety effort?

planning public awards to reinforce safe behavior

Employee empowerment gives employees responsibility and authority to make decisions regarding which two aspects?

product development or customer service

What should the HRM executive do if she believes that the proposed strategy does not fit the firm's human resources capabilities?

propose an alternative strategy based on the current or potential human resource capabilities

Gloria has the burden of proving the manager has committed an illegal act. She can do this by demonstrating all of the following except

that she belongs to the Latino American community, which is a protected group.

Which activity is a recent trend that may demonstrate employees taking responsibility for their own careers?

using the Internet to find salary data and employer reviews

In a Position Analysis Questionnaire (PAQ), __________ refers to the physical activities, tools, and devices used by a worker to perform a job.

work output

The Oceanside Hotel has to hire employees to fill 20 positions as part of its expansion plan. Out of 60 total applicants, 40 are black and 20 are white. The hotel hires 8 of the black applicants and 12 of the white applicants. In this context, which is the most accurate from the following?

0.33 < 0.8; there is evidence of potential discrimination.

The Bureau of Labor Statistics forecasts that between 2016 and 2026, most new jobs will be in

service occupations.

A hospital that is building a new radiology wing asks the HR department to assist in planning by bringing in an ergonomics expert. Which of the following issues should the HR department expect this person to provide advice about?

setups that enable employees to move patients to and from equipment without injuries

What type of discrimination was taking place in this situation?

sex

What is a characteristic of the HR profession?

an understanding of finance is required

Which of the following is an example of an ethical, successful company?

At a wholesaler of electrical parts, order takers help customers find the best price on items and are realistic about delivery schedules.

Which of the following employees' conditions must be accommodated under the Americans with Disabilities Act of 1990?

Caroleena has been hearing impaired since birth.

Which of the following would Megan not find on the Details Report as a core/essential task of an HR manager?

contract with vendors to provide employee services, such as food service

Casia, the human resource manager of a firm, is planning how to support a strategy of empowering employees. Currently, jobs are grouped based on different functions, such as customer service, manufacturing, and packaging. Casia is considering a redesign in which members of various functions work in divisions responsible for a particular customer group. In what way could this redesign support the goals for employee empowerment?

Employees' responsibilities will be more broadly defined and focused on higher-level goals.

People with high levels of the skills and knowledge needed for success in a given position are uncommon.

For a hospital to be successful, it needs nurses, pharmacists, and a variety of technicians. A hospital that attracts and keeps the best of these human resources has an advantage over other hospitals. From the perspective of human resource management, what does it mean to say that these workers are "rare" resources?

Francine and Ed execute the same roles and responsibilities at their organization. However, Francine earns more than Ed. According to the Equal Pay Act of 1963, what justifies that the organization's decision to pay Francine more than Ed is a legal decision?

Francine's quality of work is higher than that of Ed.

empower employees to make their own decisions regarding how they can personally implement sustainable business practices in parts of their job

How can the NAA empower employees to create a sustainable environment?

Which of the following is true of job analysis?

It is the process of getting detailed information about jobs.

The nine HR success competencies fall into four competency clusters. Which competency would be found in the business cluster?

critical evaluation

Genetics Medical Research is at the forefront of developing diagnostic tests using genetically modified chemicals and radiation. As a practical matter, federal regulators cannot keep up with all the safety issues employees face in working with new materials created in the labs. What duty does Genetics Medical Research have to protect its workers?

It must meet the OSH Act's general-duty clause to be constantly alert to potential sources of harm and correct them.

knowledge workers

One recommendation you make to the NAA is hiring more employees who contribute to the intellectual means of producing newspapers (i.e., writers, reporters, editors). These employees are known as

development

Tech Animatronics, an animation company, incurs heavy losses due to high competition. In a survey, most of the employees reveal that they are unaware of the platforms used by the competitors and that they lack knowledge of the latest technology in the field. In this scenario, which HR function must be given utmost focus to match the skills of their competitors?

What role should Sandra play with regard to the company's senior management team?

The HRM executive should be an integral member of the senior management team.

At what point in the strategic process should the HRM executive become involved?

The HRM executive should be involved in both the formulation and implementation of the strategy.

employees that work for print publications customers who read the newspapers community where manufacturing plant is located

The NAA should consider which of the following stakeholders in designing sustainable practices?

Nugent, a mobile phone manufacturing company, is bought by Simple Inc., a computer hardware manufacturing company. This is an example of a(n)

acquisition.

Shaleigha is responsible for her company's human resource information system. She wants to expand the system's usefulness and is preparing a recommendation to add people-analytics applications. What does people analytics involve?

analyzing large amounts of data and offering information to guide decisions

Seth intends to be a production supervisor, but he knows he should also learn about human resource management. Which HR responsibility is Seth likely to handle as a production supervisor?

interviewing job candidates and helping to select employees

When the boss stated that he thought being male was a necessary qualification for the promotion because the customers were mostly male, he was trying to argue that this was a

bona fide occupational qualification.

Brooke is a freelance talent acquisition consultant. She is not employed directly by any company. She works for several clients based on their requirements and helps them hire the right individuals for their organizations. Brooke is a(n)

independent contractor.

According to your text, an organization's structure that has the authority concentrated in a few people at the top of the organization is considered

centralized.

Megan finds that the occupation of an HR manager is considered to be in "Job Zone Four." This means that __________ preparation (education, experience, on-the-job training) is needed for this occupation.

considerable

Because Gloria's immediate concern was the perceived gender discrimination, she would be more concerned about ____________ than _____________.

intent; results

It seems as though the manager was behaving differently to the men because of their gender. This is referred to as

disparate treatment.

In the Job Characteristics Model, task significance is defined as the

extent to which a job has an important impact on the lives of other people.

What are the main changes behind the U.S. trend toward reshoring, or reestablishing operations in North America?

greater reliance on automation and concern for quality and flexibility

In the context of ethical human resource management, which action by an organization best demonstrates respect for employees' right of freedom of speech?

handling complaints from employees through a hotline