MGT312 Chapter 3 Terms & Learn Smart

Job Design

Complex jobs tend to enhance self-efficacy

Coaching

Constructive pointers and feedback especially for those victimized by learned helplessness is important

Which of the following is a recommended method of understanding which individual differences are valued by employers?

Create a profile of important managers and leaders in the organization.

Which of the following are true of personality?

it combines characteristics that give people unique identities. It is stable across situations. It results from the interaction of genes and the environment

High levels of self-efficacy

lead to success.

People with proactive personalities

make efforts to change and improve things around them.

Intelligence is more practically thought of as

multiple intelligences.

A person who lavishes you with praise one minute and puts you down the next, or who always blames you for bad outcomes but demands all the praise for good outcomes, is likely a(n)

narcissist.

A _______ concept of personality enables you to more precisely describe individuals.

narrow

Sternberg applied what he called "practical intelligence" to leadership by using an aspect of intelligence referred to by Gardner as

naturalist intelligence.

The combination of stable physical, behavioral and mental characteristics that give individuals their unique identities is called:

personality

Which employee factors are important for managers to understand in order to create a productive and satisfying person-job fit?

potential personality traits abilities

The ability to solve everyday problems by utilizing knowledge gained from experience in order to purposefully adapt to, shape, and select environments is called:

practical intelligence

Extroversion has been found to ______.

predict job performance better than agreeableness

A person with a _______ personality is someone who is relatively unconstrained by situational forces and who affects environmental change.

proactive

Which personality type is linked to intentions to be entrepreneurial?

proactive

It is very common for entrepreneurs to exemplify

proactive personality type

A person who has no close friends, lowers office morale through aggression and counterproductive work behaviors, and feels no remorse when his or her actions cause harm to others is likely a(n)

psychopath.

Which individual differences are universally considered undesirable

psychopathy narcissism Machiavellianism

Anger is usually a _____ emotion.

retrospective

How people feel about their chances of doing something successfully is known as _____.

self-efficacy

Personality testing at the workplace

should be scientifically proven to work for its intended use.

Select the elements of emotional intelligence

social-awareness self-management self-awareness relationship management

Select all that apply to those with an external locus of control.

tend to be more anxious Earn lower salaries and smaller salary increases Demonstrate less motivation for performance

When evaluating core self evaluations,

the whole is greater than the sum of the parts.

A word of caution about using personality tests is to be sure

to use properly trained employees to administer tests or analyze results

Which of the following often fall short when diversity of intelligences is taken into account?

training programs

True or false: A person's scores on the Big Five reveal a personality as unique as that person's fingerprint.

true

True or false: Intelligence and mental abilities are related to performance.

true

True or false: Personal achievements and praise tend to bolster one's self-esteem.

true

true or false: At a certain level emotional stability becomes problematic.

true

Which characteristics must intelligence training have for experts to consider it effective?

variety generalizability adaptive

the two forms of locus of control are

internal and external.

True or false: You must be born with self-efficacy.

false

People with an external locus of control

feel that their success is explained by environmental factors.

Managers should hire and test for workers who posses traits that are relatively

fixed.

The emotion of fear is usually

forward-looking.

Intelligence training that does not replicate what users actually do in their daily life lacks which essential characteristic?

generalizability

Select all that apply to those with an internal locus of control

1. Display greater work motivation 2. Derive more job satisfaction from performance 3. Have strong expectations that effort leads to performance

It is believed the intelligence increases due to combination of which factors

1. Improved socioeconomics 2. healthier nutrition 3. technology complexity 4. better schooling

High levels of emotional stability

1. lead to reduced organizational citizenship behaviors 2. can lead people to focus on details and lose sight of larger objectives 3. prevent counterproductive work behavior up to a point

Check all of the following statements that are true of liking and fit

1. they are not precise enough to have real value in management 2. They are not particularly beneficial for mangers 3. Most people evaluate a person's personality by whether or not they like them

People who believe they control the events and consequences that affect their lives are said to possess a(n):

internal locus of control

Viewing personality in terms of liking and fit

is not an effective perspective for management.

stable over time and difficult to change matches

intelligence mental abilities

Select all the leaders who are perceived as introverts.

Bill Gates Mark Zuckerberg

Which statement about managers assessing their own emotional intelligence is true?

Both personal and social competence are important for managers.

The term ______ is used to collectively describe people's traits and behaviors that are influenced by genetics and environment.

individual differences

Select all that apply to those with an internal locus of control.

Derive more job satisfaction from performance Have strong expectations that effort leads to performance Display greater work motivation

Goal Setting

Difficulty must match employees perceived self-efficacy

What are the four components of core self-evaluations?

Emotional Stability Self-esteem Locus of Control Self-efficacy

Training and Developement

Guided experiences improve employee self-efficacy

Leadership

High self-efficacy managers should be given an opportunity to prove themselves under pressure

Which of the following are accurate uses of a basketball analogy for core self-evaluations?

Emotional stability and self-esteem are like teammates. The core self-evaluation is the team and the traits are the players.

Which of the following statements are true about emotions?

Emotions communicate messages to others. Emotions can motivate behavior. Emotions can change psychological states.

Which statement about the prevalence of introversion is true?

Everyone has some amount of introversion.

Select characteristics of a person with low self-efficacy.

Focuses on personal deficiencies Avoids difficult tasks Has low commitment Thinks of excuses for failing

Which of the following characteristics are true of psychopaths?

They sometimes lack concern for others. They do not feel guilt or remorse for hurting others. They can be aggressive.

Why do critics suggest that IQ tests are not a reliable predictor of performance?

IQ tests measure things taught in school rather than innate intelligence or ability.

Select the benefits of high emotional intelligence.

Increased creativity Ability to apply positive emotions to work Greater level of teamwork

An individual's capacity for constructive thinking, reasoning, and problem solving is called

Intelligence

A relatively stable personality characteristic that describes how much personal responsibility you take for your behavior and its consequences is:

Locus of control

Creativity

Managerial support of workplace creativity raises self-efficacy

Check all of the following statements that are true of liking and fit.

Most people evaluate a person's personality by whether or not they like them. They are not particularly beneficial for managers. They are not precise enough to have real value in management.

Instead of using general measures, it is more practical to think of intelligence in terms of

Multiple intelligence

IQ scores are

Only one of a number of complex attributes of intelligence

Select characteristics of a person with high self-efficacy.

Plans, prepares and practices Avoids or neutralizes obstacles Sets goals Active in selecting opportunities

What is the recommended way to deal with the stress of having too many commitments?

Prioritize and focus on doing what is most important.

Which of the following behaviors have been shown by research to improve intelligence?

Problem solving Reasoning Constructive thinking

Which statements about emotional intelligence are true?

Research on its effectiveness shows mixed results. It can make or break an individual in a given job.

Self-management

Systematic self reflective training enhances employee self-efficacy expectations

Which statement best describes the results of research on the effectiveness of brain training games?

The evidence is inconclusive, but it suggests that the games are not effective.

How effective are brain training games at improving cognitive performance?

The evidence is inconclusive.

Which of the following are true concerning the search for employees with the right personality type?

There is no ideal personality profile. One personality does not fit all jobs. Employers should try to find a fit for an employee's personality.

Which of the following are true concerning using personality tests in the workplace?

There should be independent research validating the effectiveness of the test. It is helpful to use experts outside the company to help select an appropriate test. It is critical to make sure the test is legally sound and does not violate applicants' rights.

Which statement is true of emotion display norms in an organization?

They determine which emotions members should show in various situations.

Which characteristics are true of narcissists?

They have a grandiose sense of self-importance. They require excessive admiration. They are exploitative and manipulative.

Which statement is true of core self-evaluations?

They represent a broad personality trait composed of four narrow traits.

Narcissism, psychopathy, and Machiavellianism are

all considered undesirable because they negatively affect outcomes

which shape on a graph best represents the relationship between increasing emotional stability and outcomes?

an inverted-U

Which emotions are considered goal incongruent?

anxiety guilt jealousy

flexible and altered more easily

attitudes emotions

Emotional intelligence has been shown to ______.

be associated with increased well-being and satisfaction

People who possess an internal locus of control

believe their success is due to their own efforts.

Individual differences are determined by

both genetics and environment.

The continuum of individual differences places attitudes and emotions at the ______

bottom

A ______ concept of personality allows you to more effectively predict behavior.

broader

Displayed emotions

can affect other people's reactions. convey messages to nearby people. may differ from felt emotions.

A person's intelligence

can be increased.

People with high emotional stability

carry out more organizational citizenship behaviors.

Which personality trait has the strongest and most positive effect on performance?

conscientiousness

A broad personality trait comprised of four narrower and positive individual traits as components is called:

core self-evaluations

People with low self-esteem

deal with a lot of self-doubt.

Rules that dictate which types of emotions are expected and appropriate at a given time are:

emotion display norms

The ability to monitor your own emotions and those of others, to discriminate among them, and to use this information to guide your thinking and actions is:

emotional intelligence

Individuals with high levels of ____________ tend to be relaxed, secure, unworried and less likely to experience negative emotions under pressure.

emotional stability

Select the Big Five Personality Dimensions.

emotional stability agreeableness conscientiousness extroversion openness to experience

Select the components of core self-evaluations

emotional stability locus of control generalized self-efficacy self esteem

It is believed that awareness of multiple intelligences should play an important role in

employee selection performance training

Those who believe their performance is a product of circumstances beyond their immediate control possess a(n):

external locus of control