mgt.35002EXAM ch. 5 and 6

Which of the following groups typically has the highest union density rate? A. African American B. Hispanic workers. C. White workers. D. Asian workers.

African American Workers

Merging unions: A. Increases membership and financial solvency. B. Increases competition among unions. C. Increases aggressiveness of local union leaders in meeting the needs of their members. D. All of the above.

Increases membership and financial solvency.

The _____ model of representation views unions as institutions of worker participation, empowerment, and mobilization. a. unionism b. servicing c. organizing d. business

Organizing

A union acceptance attitude in a paternalistic/strategic organization is likely to result in: A. Participatory management. B. Adversarial HR management. C. Union suppression. D. Union substitution.

Participatory Management

Which of the following is not considered a component of the economic environment of industrial relations? A. Labor market supply and demand. B. Inflation rates. C. Bankruptcy codes. D. Product market supply and demand.

bankruptcy codes

In a union organizing campaign and election, the appropriate bargaining unit is defined by: A. The Union. B. Management. C. The NLRB. D. The Department of Labor

the NLRB

When it comes to union democracy, the Landrum-Griffin Act (1959) mandates all of the following except: A. Free speech for union members. B. Election provisions. C. Financial disclosure. D. The number of terms a union official can serve

the number of terms a union official can serve

When comparing labor and corporate organizations, one can conclude that all of the following aspects are similar except: A. The structure of the organizations' hierarchies. B. The organizations' democratic practices. C. The organizations' formalized procedures. D. The organizations' specialized functions.

the organizations' democratic practices

Cindy, an employee of Stellar Snowboard Manufacturing has authorization card during a union organizing campaign by Local 79 of the Teamsters Union. Cindy has agreed with which of the following statements: A. "I am requesting the NLRB hold a representation election at my employer's place of business." B. "I authorize Teamsters Local 79 to be my collective bargaining agent in negotiations with Stellar Snowboard." C. "I authorize Stellar Snowboard to deduct union dues for Teamsters Local 79 from my paycheck." D. "I authorize Teamsters Local 79 to use a portion of my union dues money for the purpose of political lobbying."

"I authorize Teamsters Local 79 to be my collective bargaining agent in negotiations with Stellar Snowboard."

If a union gathers signed authorization cards from more than ______ percent of the employees, it can ask the employer to recognize the union as the bargaining agent of the employees. A. 15 B. 30 C. 50 D. 65

50

Approximately what percentage of newly organized bargaining units secure a first contract following a successful union election? A. 25-30% B. 90% C. 70%-75% D. 10%

70%-75%

In a national union, a division or conference refers to: A. A periodic meeting held to discuss national union issues. B. A branch of the union that focuses on particular industries or important occupations. C. A department that focuses on things like union organizing, collective bargaining, research or education. D. A branch of the union that focuses on a particular region of the country.

A branch of the union that focuses on particular industries or important occupations.

The servicing model of representation sees the relationship between workers and their union as: A. A narrow economic exchange that develops only weak ties between leaders and union members B. A narrow economic exchange that rests upon strong ties between leaders and union members C. A social exchange that develops only weak ties between leaders and union members D. A social exchange that develops strong ties between leaders and union members

A narrow economic exchange that develops only weak ties between leaders and union members.

When an employer prohibits outside organizations from entering the workplace and interacting with workers, it is called ______. A. A private injunction B. A no solicitation rule C. Salting D. The Monarch Rubber rule

A no Solicitation Rules

The servicing model of unionism can be described as: A. A passive form of employee representation in which unions are put in place to solve problems for workers. B. An active form of employee representation in which unions facilitate problem-solving by workers. C. An active form of employee representation in which the union plays a key role in facilitating management of the business. D. A passive form of employee representation in which the union is controlled by management and used to achieve business objectives.

A passive form of employee representation in which unions are put into place to solve problems for workers.

in the 1920's some companies like Ford and Rockefeller Steel used welfare capitalism as a way to keep unions from forming in their plants and mines. Welfare capitalism is best described as: A. A union suppression tactic. B. A union acceptance tactic. C. A union-management cooperation initiative. D. A union substitution tactic

A union substitution tactic

Which of the following is not likely to be considered discriminatory by the NLRB? A. Allowing employees to send messages asking people to contribute to the United Way but not allowing messages asking coworkers to join a union. B. Allowing employees to distribute flyers at work for a cancer fundraiser while not allowing them to distribute flyers for a union. C. Allowing employees to sell Girl Scout cookies at work while prohibiting them from collecting authorization cards at work. D. Allowing employees to sell Avon products at work while prohibiting them from collecting authorization cards at work.

Allowing employees to send messages asking people to contribute to the United Way but not allowing messages asking coworkers to join a union.

A national labor federation is: A. An association of labor unions that provides support and leadership to the labor movement. B. A labor union that represents workers from across the nation. C. A social union that focuses exclusively on legislative and social change. D. A professional association for labor leaders from various unions across the country.

An association of labor unions that provides support and leadership to the labor movement.

When the Teamsters Union, which had traditionally represented truck drivers, and other employees in the transportation industry, began to organize police and firefighters, it could be considered a: A. A strategic campaign B. An illegal campaign C. An opportunistic campaign D. A decertification campaign

An opportunistic Campaign

Advocates for the organizing model of unionization have the greatest concern about unions' records on which dimension of union democracy? A. Substantive. B. Behavioral. C. Procedural. D. None of the above are concerns.

Behavioral

The notion that failing to develop special relationships in favor of developing relationships based on exploitation or self-interest is unethical stems from the ethical framework of: a. duty b. fairness c. care d. virtue

Care

In 2005, seven of the country's largest unions left the AFL-CIO to form a new federation of unions called: A. The International Labor Organization. B. Change to Win. C. The Coalition for Employee Free Choice. D. The American Federation of Labor.

Change to Win

Arguably, the most important determinant of a bargaining unit is: A. Geographical location. B. Functional integration. C. Community of interests. D. Size of the bargaining unit.

Community of Interests

A union is attempting to organize clerical and factory workers at a local manufacturing plant in Oshkosh. The NLRB makes a determination to include the clerical and factory workers in the same bargaining unit because they have indicated that their demands are very similar. The NLRB is applying a principle of: A. Community of interests. B. Geographical proximity. C. Interdependence of jobs. D. Exchange of labor

Community of interest

The decision to exclude supervisors under the NLRA is controversial because: A. Supervisors' interests are too closely aligned with those of other employees and this would make a union too powerful. B. Supervisors are routinely treated poorly when compared to other employees and need more, not less, protection. C. The NLRB does not define who qualifies as a "supervisor". D. Companies may intentionally give employees just enough responsibility to qualify them as supervisors so they will not have NLRA protection.

Companies may intentionally give employees just enough responsibility to qualify them as supervisors so they will not have NLRA protection

A type of unionism that is well-suited to individuals that identify more with their occupation than they do with a particular company or industry is: A. Business unionism. B. Industrial unionism. C. Craft unionism. D. Job control unionism

Craft Unionism

Social movement unionism is most closely aligned with which school of thought? A. Mainstream economics. B. Human resource management. C. Industrial relations. D. Critical industrial relations.

Critical Industrial Relations

National and local unions are governed by: A. Democratic methods in which union members elect union leaders whose actions are constrained by a constitution, by-laws, and elections. B. Autocratic methods in which a powerful leader issues mandates and orders. C. Paternalistic methods in which benevolent leaders "care for" their union members. D. Laissez-faire methods in which union members are allowed to do whatever they think is in their best interest.

Democratic methods in which union members elect union leaders whose actions constrained by a constitution, by-laws, and elections.

Which of the following is the least important factor in determining whether an employee votes "yes" in a union election: A. Frustration or dissatisfaction with current working conditions. B. The belief that the union can help improve working conditions. C. Demographics of the employee (i.e., age, gender.) D. Attitude of the employee to unions in general.

Demographics of the employee (i.e., age, gender.)

The employee free choice act would address all of the following except: a. Insufficient penalties for employers who violate the NLRA b. Attempts to delay first contract settlements c. Employee dissastifaction with union representation d. Attempts to delay representation elections

Employee Dissatisfaction with Union representation

Some states have passed legislation granting university professors the right to unionize. At some schools, rather than negotiating a rigid wage schedule that applies to all professors, the union has negotiated a set of rules to govern individual wage negotiations between each professor and the university administration. This approach is best described as: A. Job control unionism. B. Employee empowerment unionism. C. Social movement unionism. D. Business unionism.

Employee Empowerment Unionism

A model of unionism which adopts a scope of representation confined to the workplace but which encourages active participation by union members is: A. Job control unionism. B. Business unionism. C. Employee empowerment unionism. D. Social movement unionism.

Employee Empowerment unionism

Which of the following is likely to be considered a "supervisor" by definition of the NLRA and subsequent interpretations by the NLRB and Supreme Court? A. Employees who occasionally assign work to other employees. B. Employees who routinely assign other employees to specific work stations but have no other supervisory responsibilities. C. Lead employees who direct other employees but where this direction is largely routine in nature. D. Employees who are accountable for the performance of other employees.

Employees who are accountable for the performance of other employees.

Which of the following is considered a reason that employers should be allowed to participate in employer campaigning during a union election? A. The NLRA explicitly allows for employer participation in the campaign B. Employer property rights grant them the right to participate C. Employees request employer participation D. Unions want employers to participate

Employer property rights grant them the right to participate

Which of the following is false about the union representation process in the first years after the NLRA was passed in 1935? A. Employers were not allowed to participate in representation campaigns. B. Elections were always conducted by secret ballot. C. Strike participation was viewed as legitimate evidence of employees' support for a union. D. Employers did not generally challenge proposed bargaining units or election results.

Employers were not allowed to participate in representation campaigns.

Which of the follow represents a model of unionism where the scope of representation includes the social arena but there is only passive participation by union members: A. Job control unionism B. European social C. Employee empowerment unionism D. Social movement unionism

European Social Partnerships

Local unions are governed by a president and: A. Union organizers hired by the union president. B. Local union stewards elected by the workers. C. Worker representatives appointed by the company president. D. Executive committee elected by the workers.

Executive committee elected by the workers

The organizing model of union representation is consistent with which of the following union organizing cmapaign tactics? A. Sending mass mailings to workers. B. Union literature portraying management as "the enemy." C. Extensive one-on-one personal contact. D. Handbilling outside the employers premises.

Extensive one-on-one personal contact.

After 3 years of union representation, employees at Stellar Snowboard Manufacturing company decide that they wish to end their relationship with the union. The employees must: A. Stop paying all union dues. B. File a petition for decertification election. C. Petition the employer to stop negotiating with the union. D. Request that a new union begin negotiating on their behalf.

File a petition for desertification election.

Today most U.S. unions have a membership that consists of workers: A. From a single industry. B. From a single craft or occupation. C. From diverse occupations or industries. D. From a particular region of the country.

From diverse occupations or industries.

A person's broad image of unions as either "good" or "bad" institutions in society is called: A. Union instrumentality. B. General beliefs about unions. C. Workplace social identity. D. Utility maximization.

General Beliefs about Unions

Which state is most likely to have a low union density rate: A. Wisconsin B. New York C. Oregon D. Georgia

Georgia

A union avoidance strategy in an autocratic workplace would likely consist of: A. Participatory human resource management practices. B. Adversarial human resource management practices. C. HR practices that make the union unnecessary. D. HR practices that are aimed at suppressing union activity.

HR practices that are aimed at suppressing union activity.

Using data from the National Labor Relations Board, it is estimated that the majority of employers have done all of the following during a union representation campaign except: A. Held one-on-one meetings between employees and their supervisor B. Used outside consultants C. Held more than one captive audience meeting D. Illegally discharged union supporters from their jobs

Illegally discharged union supporters from their jobs

A union that pursues the social unionism mode, will try to achieve equity and voice: A. in the workplace (e.g., higher wages and better working conditions) B. in society. C. in workplace but also in society as a whole D. only if it benefits the union leadership.

In workplace but also in society as a whole.

Which of the following is not a reason that delay tactics work to an employer's advantage in a union organizing attempt? A. Employee turnover may result in a loss of union supporters. B. Perceptions of union instrumentality are weakened as the union appears helpless to counter the employer's delays. C. The employer gains more time to campaign against the union. D. There is a time limit in the NLRA that says all elections must take place within one year of the petition for election.

There is a time limit in the NLRA that says all elections must take place within one year of the petition for election.

Arguably the most effective union organizing tactic is: A. To send pamphlets and brochures to employees' homes. B. To have a union organizer take the lead in talking with employees about unionizing. C. To run marketing campaigns similar to those used in product marketing. D. To develop personal relationships with existing workers and train them to take the lead in talking with their co-workers about unionizing.

To develop personal relationships with existing works and train them to take the lead in talking with their co-workers about unionizing

The united Auto Workers represented all workers at a large auto parts manufacturing company. Included in the bargaining unit are welders, electricians, factory line workers, and workers who load and unload stock. This model of unionism is best described as: A. Business unionism. B. Industrial unionism. C. Job control unionism. D. Craft unionism.

Industrial Unionism

Job control unionism, which has dominated U.S. unions since WWII is characterized by all of the following except... A. Detailed and legalistic union B. Informal grievance procedures. C. Narrowly defined D. Low levels of employee input.

Informal Grievance Procedures.

During an interview, an applicant reveals that she has been active in supporting unions in the past. An appropriate response by you, the interviewing manager, is: A. To ignore her statement. B. To inform her that the company does not support unionization. C. To inform her that the information is irrelevant to your hiring decision and find some other reason not to hire. D. To inform her that the information is irrelevant and proceed with hiring as if the information had not been given.

To inform her that the information is irrelevant and proceed with hiring as if the information had not been given.

The "iron rule of organizing" says, A. Never do for others what they can do for themselves. B. Do unto others as you would have them do unto you. C. Leave no stone unturned. D. Don't put all your eggs in one basket.

Never do for others what they can do for themselves

The AFL-CIO serves a number of purposes for local and national unions including all of the following except: A. Organizing, negotiating and grievance handling. B. Political lobbying. C. Research of issues related to unions and their members. D. Overall coordination and direction of the union movement.

Organizing, negotiating and grievance handling.

The contract bar doctrine: A. Prohibits an employer from entering into a collective bargaining agreement with a union. B. Prohibits a union from entering into any collective bargaining agreement with any employer. C. Prohibits a decertification election from being held during the life of an existing contract. D. Specifies minimum standards that union contracts must meet to be considered legal.

Prohibits a decertification election from being held during the life of an existing contract.

An employer fires an employee who attempted to organize a union.The NLRB finds the employer guilty of violating the NLRA. The most likely penalties include all of the following except: A. Backpay B. Punitive Damages C. reinstatement D. All of the Above

Punitive Damages

The research shows that employer anti-union campaigning during an employee attempt to unionize: A. Reduces the likelihood that employees will vote for unions in an NLRB representation election. B. Increases the probability that employees will vote "yes" in the election. C. Has no effect on the outcome of the election. D. Improves relationships between the employees and the employer.

Reduces the likelihood that employees will vote for unions in an NLRB representation election

In situations where gross misconduct calls the results of a representation election into question, a Gissel bargaining order may be issued to: A. Prohibit a union from acting as the employees' exclusive representative even if they have "won" the representation election. B. Require an employer to negotiate with a union even though the election results do not support representation. C. Requires that a new representation election be held. D. Either a or b.

Require an employer to negotiate with a union even though the election results do not support representation.

A union organizing tactic in which paid union organizers attempt to get hired by a company is known as: A. Featherbedding. B. Salting. C. Gissel bargaining order. D. Hiring fraud.

Salting

Most U.S. unions are formed through: A. Secret ballot elections. B. Voluntary agreements by management to recognize the union. C. Strikes. D. Court orders

Secret Ballot elections

In the _____ model of representation, a union is like an insurance company, where workers pay dues and are in turn protected against bad times. a. unionism b. servicing c. organizing d. business

Servicing

When asked what he saw the role of the union to be in the coming years, one union representative replied, "To administer the contract for my members." This reply best illustrates? A. The servicing model of union representation. B. The organizing model of union representation. C. Employee empowerment unionism. D. Social unionism

Servicing Model of Union Represenation

Under a model of social unionism, the labor movement's influence comes from: A. Strong bargaining power in the workplace. B. The ability to control workplace decisions. C. Social and political power. D. Government mandates regarding union rights.

Social and Political Power

Which of the following is not consistent with a model employee empowerment unionism: A. Skill-based pay system where workers negotiate pay premiums with B. Stronger authority for union C. Union involvement in establishing standards for team composition. D. A negotiated framework for employees to resolve their own workplace

Stronger Authority for Union Representatives

The traditional model of job control unionism which dominated the U.S. workplace in the 20th century has been criticized for encouraging or creating all of the following except: A. Lack of flexibility in production processes. B. Inattention to quality of production. C. Worker apathy toward work and business. D. Subjective and arbitrary treatment in the workplace.

Subjective and arbitrary treatment in the workplace.

The ability of union members to influence the decisions of their union leaders is known as the: A. Behavioral dimension of union democracy. B. Procedural dimension of union democracy. C. Substantive dimension of union democracy. D. Elective dimension of union democracy.

Substantive dimension of union democracy.

Union density rates are highest for: A. Teachers. B. Blue-collar manual laborers. C. Sales and managerial workers D. Service workers (e.g., restaurant, daycare workers)

Teachers

Election delays usually work in favor of employers for all of the following reasons except: A. The union looks weak and unable to make progress against the employer. B. Union supporters may quit or be discharged. C. The employer gains more time to campaign against the union. D. The NLRB may decide that a union election is not feasible.

The NLRB may decide that a union election is not feasible

If you compare the power structure of the U.S. labor movement to that of different levels of government, the AFL-CIO is analogous to: A. The International Labor Organization. B. State government. C. Federal government. D. The United Nations.

The United Nations

A business unionism approach to collective bargaining typically has a scope of representation focused on: a. the workplace b. the society c. the government d. management authority

The Workplace

Within the model of general unionism, there is constant tension between: A. The benefit of having more members and the difficulty of representing their diverse interests. B. The benefit of having more union leaders and difficulty of managing their different perspectives. C. The goals of leaders of smaller unions and those of larger unions. D. All of the above.

The benefit of having more members and the difficulty of representing their diverse interests

If a union makes a request to an employer for the names and addresses of employees eligible to vote in the union election: A. The employer can refuse to provide the list on the grounds that it must protect the privacy of its employees. B. The employer must turn the information over to the union within 7 days of the request. C. The employer must turn the information over to the union within a week after the NLRB has scheduled the election. D. The employer can petition to the NLRB for an injunction to gain permission to withhold the information.

The employer must turn the information over to the union within a week after the BLRB has scheduled the election

Which of the following is not a frequently expressed criticism of the NLRA certification process? A. Employers have more access to employees than unions. B. The lack of penalties for employer violators of the NLRA. C. The length of the election process. D. The lack of penalties for union violators of the NLRA.

The lack of penalties for union violators of the NLRA.

The evening before a union election, an employer held a company picnic for its employees. Attendance at the picnic was required and the company president gave a passionate speech urging employees not to vote for the union. The most likely reason the NLRB would consider this a violation of the NLRA is: A. The picnic amounts to a captive audience meeting held within 24 hours of the election. B. The picnic could be considered an inducement or reward for not voting for the union. C. The president's passionate speech could be considered threatening. D. None of the above; the employer did not violate the NLRA in any way.

The picnic amounts to a captive audience meeting held within 24 hours of the election. B. The picnic could be

According to some, employers should have no formal role in the employees' decision to join a union other than: A. The right to free speech. B. The right to object to the bargaining unit definition. C. The right to challenge election results. D. All of the above.

The right to free speech

In a representation election, the union is not held to the same standard as an employer when it comes to making promises during a campaign because: A. The NLRA allows the union to make promises, even if it determines that those promises interfered with an employee free choice in an election. B. The union has little to offer except promises while the employer's promises carry significantly more weight with the employees. C. The union's probability of winning is less than the employer's so the NLRB wants to give them a slight advantage. D. The statement is wrong - A union is held to the same standard as the employer.

The union has little to offer except promises while the employer's promises carry significantly more weight with the employees.

A strategy of working toward remaining nonunion is known as: a. union avoidance b. featherbedding c. union acceptance d. the chilling effect

Union Avoidance

In deciding whether to vote "yes" in the union election, Joan interested in becoming a union member but strongly believes that the union will improve the wages and working conditions at her company. Joan is likely to vote "yes" in the election because her level of __________________ is high A. Utility maximization B. Union instrumentality C. General beliefs about unions D. Workplace and social identity with unions

Union Instrumentality

Which of the following is true about union members' participation in the governance of their unions: A. Union members are more active at the national level than at the local level. B. Union members are more active at the local level than at the national level. C. Union members are highly active at both the national and local levels. D. Union members participation rates are low at both the national and the local levels.

Union members are more active at the local level than at the national level.

Plant closings, refusing to hire pro-union applicants, firing or harassing union supporters and using permanent strike replacements are all examples of: A. Participatory management. B. Adversarial HR management. C. Union suppression. D. Union substitution

Union suppression

Which of the following organizing strategies by unions has not been tested in the courts? A. Attempting to change the law to make it easier to unionize. B. Using public demonstrations to pressure companies to recognize unions without an election. C. Negotiating neutrality and card-check agreements with employers whereby employers agree to stay neutral and recognize based on the cards only. D. Using a concept called "members-only" representation in which unions represent less than the majority of employees in a workplace and negotiate only on behalf of those employees.

Using a concept called "members-only" representation in which unions represent less than the majority of employees in a workplace and negotiate only on behalf of those employees.

The concept of "the needs of the many outweigh the needs of the few" is most consistent with which ethical perspective: A. Utility. B. Fairness. C. Liberty. D. Duty.

Utility

A national union is most likely to take the lead in collective bargaining: A. When the company is large. B. When the company is small. C. The national union never takes the lead - it is the local union that leads bargaining. D. The national union always takes the lead in collective bargaining

When the company is large

The appropriate bargaining unit defines: A. Which occupations and locations of a particular employer will be included in the representation election. B. Which employees will conduct the negotiations with the employer. C. Which bargaining unit gets to vote first in a representation election. D. The terms and conditions of employment.

Which occupation and locations of a particular employer will be included in the representation election.

Within a set legal framework, the economic environment is critical importance to labor relationship because it determines: A. Workers' employment options. B. Whether employers have the right to fire employees "at will". C. How effective political lobbying will be. D. Workers' rights in the labor market.

Workers' employment options

Within a set legal framework, the economic environment is of critical importance to labor relations because it determines: A. Workers' employment options. B. Whether employers have the right to fire employees "at will". C. How effective political lobbying will be. D. Workers' rights in the labor market.

Workers' employment options.

Pierre is unsure as to whether he should support a union but is leaning vote. After talking with several of his coworkers, he realizes that most of them are very supportive of unionization. Recognizing the importance of "sticking together," and not wanting to disappoint his coworkers, Pierre decides he should vote "yes" in the upcoming election. Which of following factors best explains Pierre's change of heart? A. Union instrumentality B. General beliefs about unions. C. Workplace social identity and/or social pressure. D. Utility maximization.

Workplace social identity and/or social pressure

A local union may represent: A. Many workers from a single workplace. B. Workers in a single occupation from several workplaces. C. Multiple occupations in multiple workplaces. D. All of the above.

all of the above

Which of the following is not a legal tactic that unions can use to attempt to organize workers: A. Hold one-on-one meetings with employees to encourage them to join the union. B. Distribute flyers and letters to potential members. C. Visiting employees in their homes in an attempt to get them to join the union. D. All of the above are legal.

all of the above are legal

Union avoidance, a strategy of working toward remaining nonunion or becoming nonunion: A. Is illegal in the U. S. B. is synonymous with union suppression. C. Can include a host of tactics both legal and illegal D. Is rarely used by employers.

can include a host of tactics both legal and illegal

A new HR manager is stunned when the owner of the company visits her one afternoon and proceeds to go through a laundry list of everything that is wrong with each of his employees. He characterizes them as lazy, unwilling to put forth any extra effort, and largely "in it for themselves." She has just learned that the owner of the business subscribes to: A. Theory X. B. Theory Y. C. Theory Z. D. Type A personality.

theory x

Jon is a manager of a call center unit. He is generally pretty optimistic about his employees and characterizes them as hard-working, conscientious people who just want to be treated with respect while doing their work. We could characterize Jon's view of his employees as being consistent with: A. Theory X. B. Theory Y. C. Theory Z. D. A Type A personality.

theory y

A management theory that sees employees as a source of competitive advantage and empowers them to participate in decision making is known as: A. Theory A. B. Theory X. C. Theory Y. D. Theory Z.

theory z

The most likely union avoidance strategy in a paternalistic/strategic organization is: A. Participatory management. B. Adversarial HR management. C. Union suppression. D. Union substitution.

union subsitution

A large national trucking company takes great care to remain nonunion by carefully selecting managers who display a participative leadership style, putting in place a nonunion grievance procedure, and paying wages and benefits at the top of the market range. This company is practicing: A. Union suppression. B. Authoritarian management. C. Paternalistic management. D. Union substitution.

union substitution

Paying above-market wages, providing job security, and providing opportunities for training and development are all examples of: A. Participatory management. B. Adversarial HR management. C. Union suppression. D. Union substitution.

union substitution

When the employees of a large maintenance and building repair company tried to organize a union, the company fired several of the most active organizers, began holding one-on-one meetings to interrogate employees about their intentions, and sent each employee a letter with veiled threats about what would happen if they joined the union. This employer is utilizing: A. Theory X management tactics. B. Adversarial HR management. C. Union substitution tactics. D. Union suppression tactics.

union suppression tactics

Arguments that labor unions create market conflict that result in less-than-optimal results reflect: A. Duty ethical beliefs. B. Fairness ethical beliefs. C. Libertarian ethical beliefs. D. Utilitarian ethical beliefs.

utilitarian ethical beliefs

A union acceptance strategy in an autocratic workplace would likely consist of: A. Participatory human resource management practices. B. Adversarial human resource management practices. C. HR practices that make the union unnecessary. D. HR practices that are aimed at suppressing union activity.

Adversarial Human resource management practices

A form of unionism in which there are clearly defined roles where management makes all business decisions while the union negotiates strict work rules to determine wages and job rights through the collective bargaining agreement is called: A. Business unionism. B. Job control unionism. C. Social unionism. D. Employee empowerment unionism

Job Control Unionism

In the 1930s and 1940s, the Teamsters Union used strikes and physical intimidation and obstruction to win changes in wages, hours, and working conditions. This is an example of: a. business unionism b. uplift unionism c. jungle unionism d. social unionism

Jungle Unionism

When unions take advantage of favorable economic conditions and unions strength to win whatever you need or can win, by any means is necessary -- including those that may be illegal, they are engaging in: a. business unionism b. jungle unionism c. uplift unionism d. social unionism

Jungle Unionism

Arguments that labor unions intrude on property rights reflect: A. Virtue ethical beliefs. B. Fairness ethical beliefs. C. Libertarian ethical beliefs D. Duty ethical beliefs

Libertarian ethical beliefs

Most of the union organizing, negotiating,and grievance handling is done by _____. A. the AFL-CIO. B. local and national unions. C. company associations. D. the ICFTU

Local and National Unions

Union substitution refers to: A. Management policies and practices adopted to keep unions out by making them unnecessary. B. Tactics such as harassment, demotion, or firing of union supporters. C. Elections in which workers vote out their current union in favor of an alternative union. D. Laws and regulations that provide the same or similar benefits as unions.

Management policies and practices adopted to keep unions out by making them unnecessary.

Which of the following is not likely to impair the laboratory conditions doctrine according to the NLRB? A. A manager tells her employees that if they don't vote for the union, she will make sure they get extra paid time off. B. A manager posts a "no solicitation" sign during the union campaign. C. Visits to employees homes by company representatives or supervisors. D. Mandatory employer meetings with employees during which the employer "makes a case" against unions one week before the election.

Mandatory employer meetings with employees during which the employer "makes a case" against unions one week before the election.

On a cold winter day, a group of employees decides that the temperature in their manufacturing plant is unbearably cold. Together, the employees approach their employer and request that the heat be turned up. The employer: A. Must collectively bargain with this group of employees over the plant temperature. B. May refuse the employees' request. C. Must turn up the heat at the request of the employees. D. Can fire the employees for insubordination.

May refuse the employees' request

Employees who do not have the protection of the NLRA: A. Are prohibited by law from joining a union. B. May strike or picket but could be terminated for doing so. C. Are prohibited by law from any collective action including strikes and pickets. D. Are allowed to join a union but cannot strike.

May strike or picket but could be terminated for doing so.

Within a typical union structure, the greatest power and authority lies with: A. National unions. B. Regional unions. C. Local unions. D. Union stewards.

National Unions

European social partnership arrangements are characterized by: A. Local union member activism over broad social and economic goals. B. National union leadership to achieve broad social and economic goals. C. Local union activism over workplace goals. D. National union leadership to achieve workplace goals.

National union leadership to achieve broad social and economic goals.