Mid Term Assessment

Which of the following statements is true of communication? The more you communicate, the better communicator you will be. Good communicators are born, not made. Fear of speaking in public must be eliminated before you can be successful. Communication involves both verbal and nonverbal messages.

Communication involves both verbal and nonverbal messages.

Which of the following statements is true of the blind area of the Johari window?

Communication is generally improved as the blind area becomes smaller.

Which of the following is a guideline for effective emotional listening?

Empathize with the other person.

When Henri wants to share information with Chantal but not with others in the room, he switches from speaking English to speaking French, which Chantal understands. Which of the following best describes what Henri does to keep his comments to Chantal private?

He encodes his message in a way he thinks only Chantal will understand

Bethany wants to be a good critical listener. Which of the following should she do?

Keep an open mind.

__________ communication is the general term used to describe communication from one source to many receivers, some of which may be scattered throughout the world.

Mass

"Do you understand what I've just asked you to do?" is an example of a(n) __________.

Metamessage

__________ occurs when you decode the speaker's signals and grasp both the thoughts that are expressed and the emotional tone that accompanies them.

Remembering

Phatic communication is also referred to as __________.

Small talk

Which of the following myths of communication is identified in your book? The more you communicate, the better your communication skills will be. Once you start communicating effectively, you will always be effective. Communication skills are learned. Knowing your audience is very helpful in order to be effective.

The more you communicate, the better your communication skills will be.

Which of the following statements is true of listening?

The process of listening is circular.

Self-esteem is defined as __________.

a measure of how valuable we think we are

Which of the following is true about self-concept? Gender roles generally are learned through cultural teachings. Self-concept is the image others have of us. We generally do not compare ourselves with others in developing our self-concepts.

a measure of how valuable we think we are

Jennifer always demonstrates enthusiasm when communicating and follows the cultural rules for polite, cooperative, respectful conversation. Jennifer is using __________.

affinity-seeking strategies

The process of trying to understand others' behaviors is called __________.

attribution of control

Your neighbor is telling you about the sadness he feels about the death of his wife. To communicate understanding, you should practice __________ listening.

empathic

The information on the cover of a magazine that entices a reader to buy it is an example of __________.

feedforward

While listening to Ella talk about her accident, Mel nods his head and says, "uh-huh" and "hmmm." Mel is __________.

giving back channeling cues

The __________ refers to the tendency to disregard outward signs of success and to consider yourself a fake, a fraud, one who does not really deserve to be considered successful.

impostor phenomenon

The transactional view is a more satisfying theory of the communication process than the linear view because it __________.

is representative of how communication actually happens

Hearing happens when you get within range of some auditory stimulus, but __________ begins only when the messages the speaker sends are received.

listening

To help another person maintain __________, you respect the person's right to be autonomous. For instance, you might request rather than demand that he or she do something.

negative face

Rosa judges everything Serena does based on the fact that Serena is an only child. Rosa is engaging in which attribution error?

overattribution

The process by which you become aware of objects, events, and people by using your senses is called __________.

perception

Biases or prejudices of senders-receivers are examples of what kind of noise?

psychological

At the __________ stage of listening, you note not only what is said (verbally and nonverbally) but also what is omitted.

receiving

Which of the following actions is an example of securing affirmation? taping a note that says "I am a worthy person" to your bathroom mirror and saying the words out loud every morning seeking out negative people to interact with interacting with negative people you can identify with focusing on negative criticism

taping a note that says "I am a worthy person" to your bathroom mirror and saying the words out loud every morning

The linear model of communication is analogous with a(n) __________.

tennis game

Which of the following is a physical barrier that may interfere with listening?

the sound of a fire alarm