Midterm

Which anchor recognizes that OB theories should be useful to organizations?

practical orientation

Due to ______, many employees wish for "greater clarity about what the organization needs from me."

role ambiguity

According to ________, people learn by observing or hearing about what happened to other people, not just by directly experiencing the consequences.

social cognitive theory

Studies have shown that performance-based rewards

will motivate most employees but only under the right conditions.

________ occurs when people perceive that their beliefs, feelings, and behavior are incongruent with each other.

cognitive dissonance

Rather than maximizing their decision choice, most people ________, meaning they choose a solution that is "good enough."

satisfice

What are the three elements of self-evaluation?

self-efficacy, self-esteem, locus of control

What is multisource feedback?

Information about an employee's performance is collected from a full circle of people.

Which three personality traits comprise the dark triad?

Machiavellianism, narcissism, psychopathy

Pedro is a R&D manager at a manufacturing plant and his self-concept is considered to have low complexity. Which of the following would most likely be what he considers as his most important identities?

Manager, engineer, family-income earner

Which of the following statements regarding the dark triad is correct?

The core characteristic of these traits is dishonesty.

What is psychological safety?

The feeling that one can engage in interpersonal risk-taking without adverse consequences.

How does an inclusive organization view diversity?

a valued resource

What is self-reinforcement?

a way of changing stress perceptions

Based on the Big Five, employees who are trusting, helpful and considerate are

agreeable.

You see a group of employees at the company cafeteria and recognize a few as being from the engineering department. You assume the group are all engineers. This is an example of

categorical thinking

People with a high need for achievement

choose moderately challenging tasks.

Empowerment includes

competence, impact, meaning, self-determination

Which of the five Cs concerns aligning the work with others and keeping the team on track?

coordinating

Which of the following refers to the fact that motivation is goal-directed, not random?

direction

What are the three elements of motivation that affect voluntary behavior?

direction, intensity, persistence

If a dysfunctional norm is very deeply ingrained in a team and solutions have not worked, the best strategy is probably to

disband the group and replace it with people having more favorable norms.

Which ethical principle says that the benefits and burdens of similar individuals should be the same; otherwise they should be proportional?

distributive justice

One issue with membership and seniority-based rewards is that they

do not directly motivate job performance.

Empowerment includes all of the following characteristics except

effort

________ includes a set of abilities that enables us to recognize and regulate our own emotions as well as the emotions of other people.

emotional intelligence

In the creative process, which of the following refers to the experience of suddenly becoming aware of a unique idea?

illumination

One successful way to minimize perceptual biases is by

increasing self-awareness

Which of the following are two features that distinguish remote teams from conventional teams?

lack of co-location and dependence on information technology

Which type of decision typically requires the decision maker to go through all six steps in the rational decision-making model?

nonprogrammed

A higher level of employee involvement is preferable when

the problem relates to a nonprogrammed decision.

Which of these statements about emotional labor is true?

Emotional labor demands are higher in jobs requiring more intense emotions.

People in countries with ________ tend to have a high respect and priority for money.

high power distance

Evidence shows that people listen to their emotions for guidance when evaluating alternatives. This process is called the ________ effect.

emotions as information

Carole is new to Japan. She has starting eating sushi and sashimi, riding her bike everywhere, and learning Japanese. She is developing a

global mindset.

In the field of organizational behavior, organizations are described as

groups of people who work interdependently toward some purpose.

Self-reinforcement can potentially minimize stress by

helping employees to develop more favorable perceptions of the stressors

People who value their independence and personal uniqueness have

high individualism.

Dylan is studying for an exam. The length of time that he studies would represent his ________ of effort.

persistence

________ is the degree to which a job requires completion of a whole or identifiable piece of work, such as assembling an entire broadband modem rather than just soldering in the circuitry.

task identity

In the team effectiveness model, which of the following are the two overall team components that directly impact team effectiveness?

team design and team processes

Vacations and holidays are important ways for employees to

withdraw from work stressors