MIS 11 Exam 2

Selecting computers with EPEAT power supplies should reduce the annual operating cost of a computer by what? $0.50 $2.50 $4.00 $7.00 $12.00

$7.00

Bitcoin keeps track of it's ledger showing who owns what bitcoins using what technology? A Public BlockChain A relational database A Client Server network A Private BlockChain

A Public BlockChain

A(n) ____________ is an agent or a vendor who assembles the software needed by enterprises and then packages it with services such as development, operations, and maintenance. SaaS ASP ERP PaaS

ASP

The primary purpose of the systems _________ stage is to gather information about the existing system to determine the requirements for an enhanced system or a new system. operation analysis investigation design

Analysis

Rank the SDLC stages from lowest to highest with respect to the economic costs of making a change to the systems requirements? Testing, Design, Implementation Testing, Implementation, Maintenance Maintenance, Analysis, Implementation Analysis, Design, Implementation

Analysis, Design, Implementation

How would a capital equipment purchase, such as a new, more energy efficient computer, be classified on the company's balance sheet? Asset Liability Shareholder Equity

Asset

What data mining analysis method is used to identify instances where one event is closely connected to another? Formally, implication, in that A implies B (A-> B). Classification Clustering Association Sequencing

Association

In the SmartTrek video case, which of the following was NOT used as an incentive for participation? Ability to avoid traffic congestion thereby saving you time commuting Ability to earn points for prizes or charity Avoiding where law enforcement is checking for speeding and traffic violations Being a good citizen whose actions would help improve our community

Avoiding where law enforcement is checking for speeding and traffic violations

__________________ are/is the most effective and efficient way of doing things, readily available to a wide range of employees. Intellectual capital Best practices Knowledge management systems Knowledge management

Best practices

Which of the following is NOT a problem associated with Big Data? Big Data can come from untrusted sources. Big Data lacks inaccurate, incomplete, incorrect, duplicate, or erroneous. Big Data can be structured, unstructured, or semi-structured. Big Data changes.

Big Data can be structured, unstructured, or semi-structured.

Which of the following is TRUE in regard to Big Data? Big Data is about predictions. Big Data refers to large amounts of traditional data. Big Data systems need human intervention to improve over time. Big Data systems work because people have taught those systems to think like humans; they just work faster than humans.

Big Data is about predictions.

What type of visualization essentially adds a third dimension, such as frequency or quantity, to scatter plots? Treemap Charts Bubble Charts Stacked Area Charts Donut Charts

Bubble charts

LEED refers to the efficiency of? Buildings Data Centers Cars Aircraft Desktop Computers

Buildings

Which of the following is an extended ERP module? HR management Financial management Business intelligence Operations management

Business intelligence

ERP ___________ systems also benefit businesses by generating forecasting analyses of product consumption based on critical variables such as geographical area, season, day of the week, and type of customer. CRM AI DSS SCM

CRM

Verification/testing of the proposed solution and picking an option occur in the _____ phase of the IDC. intelligence implementation design choice

Choice

What type of data mining analysis would be used to produce the Clery report, which is based crimes for the preceding 3 calendar years committed in physical (geographic) proximity to a college campus? Association Classification Clustering Sequencing

Clustering

What approach to knowledge management would best describe the MIS 111/112 Study Halls? Knowledge transfer Best practices Community of Practice Crowdsourcing

Community of Practice

Porter's Forces describes which of the following business issues? Profitability Competition Security Product Design

Competition

What aspect of an ERD (Entity-relationship diagram) is used to enforce business rules, such as maximum number of classes a student can take? Attribute Constraint Entity Relationship

Constraint

Managers and executives are commonly information ______________, because they use information created by IT developers and analysts. creators producers consumers users

Consumers

________ is a disadvantage of cloud-based ERP systems. Control Scalability Access Cost

Control

_________ is a disadvantage of the buy option. Control Hiring Time Availability

Control

Selecting EPEAT-compliant technology with a high rating over traditional, less energy efficient technology is an example of focusing on what sustainability effect? Increased awareness through the use of metrics Creation, Use and Disposal of a product Substitution by using alternative methods Use of government regulation to eliminate wasteful products Impacts of long term structural change

Creation, Use and Disposal of a product

The ________________________ approach is when a company implements a more customized ERP system by developing new ERP functions designed specifically for that firm. Chocolate Custom Best of breed Vanilla

Custom

___________ support local control, whereas ____________ support central control. Data warehouses; data dictionaries Data marts; data dictionaries Data warehouses; data marts Data marts; data warehouses

Data marts; data warehouses

If you want to know what items customers typically buy together so that you can place them next to each other on the shelf, you would be using... OLAP OLTP DSS data mining

Data mining

___________ is a subset of machine learning where the system discovers new patterns without being exposed to labeled historical or training data. Computer visioning Neural networking Long learning Deep learning

Deep learning

Google's translation app uses ________ and ___________ has the ability to translate printed text such as menus in a live view through your phone's camera. Computer texting, Image recognition Deep learning technology, Natural language processing Speech recognition, Expert systems Computer vision, Natural language processing

Deep learning technology, Natural language processing

In the ______________ component of SCM, the organization should manage the logistics process. plan deliver make source

Deliver

_________ analytics is the first step in data reduction. Useful Descriptive Prescriptive Predictive

Descriptive

Which of the following is an informational role? Disseminator Figurehead Disturbance handler Entrepreneur

Disseminator

A blockchain is really just a what? Peer-to-Peer network Distributed Ledger Trusted third party Cryptocurrency

Distributed Ledger

What type of visualization allows you to plot data using two y-axes (variables) and a shared x-axis (usually time), visualizing a correlation between the two y-axes data sets? Funnel Chart Box and Whisker Chart Radar Chart Dual Axis Chart

Dual axis chart

Operational, transactional and ________ systems are examples of a source system for a data warehouse. ERP OLAP DSS Web browser

ERP

________ are designed to correct a lack of communication among _________. FAIS; TPS ERP; FAIS FAIS; ERP ERP; TPS

ERP; FAIS

____________ is one process used for data integration. EDI SAP ETL SQL

ETL

When analyzing the performance of students on Exam 1, which of the following would not be a useful "dimension" in an OLAP data cube? Email addresses Class standing Class section Academic major

Email addresses

Which of the following is an advantage of the traditional SDLC? Enforces quality by maintaining standards Bypasses the IS department and avoids delays Works wells for ill-defined problems Involves many users in the development process

Enforces quality by maintaining standards

In your telephone contacts, the list of all possible fields (names, address, telephone number, etc.) that can be saved for each contact would be described using what term? Data Abstraction Entity Entity class

Entity class

What term is used to describe an abstract representation of ALL possible Attributes of a particular type of entity? Instantiated Entity Entity Class Entity Relationship Entity Constraint

Entity class

What building at the University of Arizona is the largest project in the state of Arizona achieved LEED (Leadership in Energy and Environmental Design) platinum certification, the highest possible certification by the U.S. Green Building Council's (USGBC)? Environment and Natural Resources (ENR 2) Old Main Student Union Memorial Center McClelland Hal

Environment and Natural Resources (ENR 2)

________ deals with more objective, rational, and technical knowledge. Tacit knowledge Explicit information Tacit information Explicit knowledge

Explicit knowledge

___________ support(s) the linking of business partners. Intranets The Internet Suppliernets Extranets

Extranets

Which of the following companies would use a push model? Dell Men's Warehouse Ford Rolls-Royce

Ford

What term is used to describe a field (attribute) that identifies a record into another database table with the goal of minimizing data redundancy? Attribute Primary key Foreign Key Entity class

Foreign Key

_____________ is used to plan and control Business Intelligence activities. Metadata A data dictionary ETL Governance

Governance

Which of the following is not typically considered a challenge of implementing a KMS? Being willing to invest the resources to create a KMS Maintaining and updating the knowledge Getting employees to share tacit information Having knowledge-based business problems

Having knowledge-based business problems

Which of the following is NOT a solution to supply chain problems? Horizontal integration VMI JIT Vertical integration

Horizontal integration

________ is a managerial aspect of the IT architecture. The applications software The operating system How IT decisions will be made Networking

How IT decisions will be made

RAD uses _________ tools to quickly structure requirements and develop prototypes. JAD end-user development Agile development ICASE

ICASE

The ____________________ is a summary of information needs of the functional areas and of the organization as a whole. Objective of the IT function Mission IT environment Application portfolio

IT environment

A(n) __________ agent searches for information and displays it to users. Personal User Personal Information

Information

Successful managers have always valued _____________ as an important intellectual asset. Databases Knowledge Data Information

Knowledge

Which of the following visualizations would be most effective in displaying relative magnitudes of data over time? Line Charts Column charts Scatterplot charts Treemap Chart

Line charts

________ is part of the ________ process and occurs when the company is trying to fulfill a specific customer order. Make-to-order; fulfillment Make-to-stock; production Make-to-order; production Make-to-stock; fulfillment

Make-to-order; production

___________ is NOT a problem associated with expert systems. Transferring knowledge from the human to the system Liability Making recommendations Automating a complex reasoning process

Making recommendations

________ are a set of core data that span the enterprise information systems. Master data management Master data Data governance Transaction data

Master data

Information about data sources; database, table, and column names; refresh schedules; and data-usage measures are collectively define what issue about the information in a data warehouse. metadata quality cost governance

Metadata

Data marts can be implemented ________ compared to data warehouses. less quickly more quickly it depends on the situation at the same pace

More quickly

According to the US EPA, if all computers sold in the United States were ENERGY STAR certified, the savings would grow to what? More than $1 Million per year More than $10 Million per year More than $100 Million per year More than $1 Billion per year

More than $1 Billion per year

What % of people like to purchase products from companies that protect the environment? More than 10% More than 35% More than 50% More than 75%

More than 50%

_____________________ converts future values of benefits to their present-value equivalent by discounting them at the organization's cost of funds. Business case approach ROI Breakeven analysis NPV

NPV

Allocating resources based on the frequency of past incidents in an area would be an example of using what predictive DM strategy? Case-based reasoning Neural Networks Nearest neighbor Rule Induction

Nearest Neighbor

_______________________ is an advantage of JAD. New system has lower training costs Can produce excellent documentation Improves the process of rewriting legacy applications Helps clarify user requirements

New system has lower training costs

"Locate my child", "Track my movement", and "Emergency and Roadside Assistance" are all examples of what kind of value proposition for location-based services? Mobile Resource Management Entertainment Information Services Personal Security

Personal Security

_________ analytics answers the question "what could happen?" Descriptive Prescriptive Predictive Useful

Predictive

______ analytics require _______ analytics. Prescriptive; predictive Descriptive; predictive Descriptive; prescriptive Predictive; prescriptive

Prescriptive; predictive

EDI increases _________. data entry errors message length productivity cycle time

Productivity

In the last example, a group of fields all associated with one identifier, such as an SSN, would be described using what database term? Character Record Key Table

Record

Words such as "enrolled" and "teaches" are used to indicate what aspect of a database? Attribute Constraint Relationship

Relationship

What topic from Data Mining is closely related to decision trees? Neural Networks Rule Induction Case-based Reasoning Nearest Neighbor Technique

Rule Induction

The value of the "all time" total sales created by this projection could be calculated using what Excel function? AVERAGE MEAN SUM COUNT

SUM

Since users change their minds about what they want and need, it may be best to use the ___________ approach to systems development. Open-source RAD Scrum JAD

Scrum

Which of the factors resulting in the bullwhip effect was due to deception between two trading partners? Price promotions Batch Purchasing Forecasting/Trend Analysis Shortage gaming

Shortage gaming

What term is used to describe the practice of visiting a store or stores in order to examine a product before buying it online at a lower price? mCommerce Showrooming lCommerce Monetization

Showrooming

According to IT's About Business 10.1, legacy systems were developed as _________. ERP Silos Integrating systems DSS

Silos

What term describes individuals with tactic knowledge about a particular domain? Knowledge Guides Subject Matter Experts Expert Systems Community of Practice Leaders

Subject Matter Experts

________ is the cumulative store of subjective or experiential learning. Explicit knowledge Tacit information Explicit information Tacit knowledge

Tacit knowledge

_______________ is knowledge that is generally imprecise, costly to transfer, and difficult to formalize or codify. Information Tacit knowledge Explicit knowledge Data

Tacit knowledge

Creating a business process that can be franchised is an example of what type of knowledge management conversion? Tacit to Tacit Tacit to Explicit Explicit to Tacit Explicit to Explicit

Tacit to Explicit

You know your current IT personnel knows nothing about SAP, so you will need to train them or hire experienced people. This is an assessment of your ________ feasibility. Operational Behavioral Technical Economic

Technical

Elements of a company's IT architecture, such as data networks, applications, and databases, are related to what type of feasibility? Technical feasibility Economic feasibility Behavioral feasibility

Technical feasibility

________ refers to erratic shifts in orders up and down the supply chain. VMI JIT Vertical integration The bullwhip effect

The bullwhip effect

Nonvolatile in the context of a data warehouse means ________________. The data can only be changed if it is also modified in the system where it was originally calculated. The data cannot be changed or updated by users of the data warehouse. The data can't be changed while reports are running. The data mart must be used when modifying information

The data cannot be changed or updated by users of the data warehouse.

___________ is a capability performed more consistently and thoroughly by AI than natural human intelligence. Use of sensory experiences Creativity Reasoning Total cost of knowledge

Total cost of knowledge

The __________________ test proposes a scenario in which a man and a computer both pretend to be women or men, and a human interviewer has to identify which is the real human. Google Turing SkyNet Terminator

Turing

__________ decide what data should be stored in an organization's data warehouse. IT people Managers Customers Users

Users

If the search column for a VLOOKUP contains a duplicate value, which value will be returned? VLOOKUP will return both values VLOOKUP will return a value based on the last match VLOOKUP will return an error (#DUPLICATE), since the search column must be unique VLOOKUP will return a value based on the first match

VLOOKUP will return a value based on the first match

Which of the following do extranets use to make communication over the internet more secure? EDI JIT VPN SFA

VPN

Current information systems have evolved to focus on what role with respect to their services? Effectiveness Efficiency Strategic Value creation

Value creation

The "4 V's" of big data are Volume, Variety, Velocity, and what? Viscosity Validated Veracity Vanishing

Veracity

When you check your credit score for incorrect information, you're responding to which of the "4 V's"? Velocity Variety Veracity Volume

Veracity

________ is a business strategy in which a company purchases its ________ suppliers to ensure that its essential supplies are available as soon as the company needs them. VMI; downstream Vertical integration; downstream Vertical integration; upstream VMI; upstream

Vertical integration; upstream

According to the articles what technologies enable businesses and their employees to get in front of clients and customers but do it in a cost-savings manner? email eFax Telecommuting Telemedicine VoIP and web conferencing

VoIP and web conferencing

A data ________ is a repository of historical data that are organized by subject to support decision makers in the organization . store table warehouse shop

Warehouse

The entire business analytics process starts with... analytics. data management. a business problem. recommendations.

a business problem.

Which of the following is the correct order of the data hierarchy, from smallest to largest? byte, bit, field, file, record, database bit, byte, field, record, file, database bit, byte, field, file, record, database byte, bit, field, record, file, database

bit, byte, field, record, file, database

According to IT's About Business 11.5, Caribou Coffee implemented a ________. on-premise CRM cloud-based CRM cloud-based SCM on-premise SCM

cloud-based SCM

Which of the following is the correct order for the KMS cycle? create, capture, store, manage, refine, disseminate create, capture, store, refine, manage, disseminate create, capture, refine, store, manage, disseminate create, capture, refine, manage, store, disseminate

create, capture, refine, store, manage, disseminate

According to IT's About Business 5.4, Performance Bicycle uses employee knowledge to help customers find products and relevant multimedia content about them. This is an example of ________ knowledge in the KMS cycle. storing managing refining disseminating

disseminating

Suppose you work for XYZ Corporation. You know you can contribute 6% of your salary to a 401K and the company will match that 100% after 6 years of service because it is documented in the employee handbook. Your ability to understand this company policy is an example of ________. tacit knowledge explicit knowledge explicit information tacit information

explicit knowledge

You are a new employee of ABC Corportation and are told to read documentation that outlines the company's policies, procedural guides, reports, products, strategies, and goals. Your learning is focused on ___________. data information explicit knowledge tacit knowledge

explicit knowledge

Data warehouses is a repository of _________ data, used primarily by _______ companies. historical; large historical; small real-time; large real-time; small

historical; large

If your sales team shows a customer's name is "Johnny Smith" but your shipping department says it is "John A. Smith", this is a data __________ issue. security redundancy isolation inconsistency

inconsistency

Data ___________ means all applications are able to access the same data, which is ___________ by databases. isolation; maximized isolation; minimized independence; maximized independence; minimized

independence; maximized

ERP address the problem of ________ in ___________. information overload; FAIS information silos; FAIS information overload; TPS information silos; TPS

information silos; FAIS

ERP address information silos by _____________. integrating functional areas simplifying system creation reducing the amount of information presented correcting a lack of communication between TPSs

integrating functional areas

According to IT's About Business 5.2, a data ________ stores vast amounts of data in their original format until they are required, rather than forcing the integration of large volumes of data before analysis. river lake stream ocean

lake

The pull model is also called ________ which means the production process begins with a ________. make-to-stock; customer order make-to-order; forecast make-to-order; customer order make-to-stock; forecast

make-to-order; customer order

The information in data warehouses and data marts generally are __________, which means they are organized by business dimensions, which are subjects such as product, geographic area, and time period. multidimensional nonvolatile integrated time variant

multidimensional

Targeted marketing relies on _________ analytical information. prescriptive descriptive predictive useful

predictive

The ________ process originates in the warehouse department and ends in the warehouse department. marketing fulfillment production procurement

production

Data ________ refers primarily to problems with the media on which the data are stored. scattering clickstreaming degradation rot

rot

Sensors, RFID tags, meters, GPS, and other devices are used to collect supply chain information. These are all examples of __________. batch processing source data automation OLTP OLAP

source data automation

You want to make sure your entire organization is using a single data warehouse instead of using a data mart for every department. This is an example of the development of one or a few related analytics applications. support for organizational transformation. the development of infrastructure to support enterprise-wide analytics. support for maintaining organizational strategy.

the development of infrastructure to support enterprise-wide analytics.

Data marts are typically associated with... the development of one or a few related analytics applications. support for maintaining organizational strategy. the development of infrastructure to support enterprise-wide analytics. support for organizational transformation.

the development of one or a few related analytics applications.

Knowledge management systems (KMSs) can make an organization's human capital accessible as they cope with _________________. information that is not actionable. lack of technical expertise and insights. corrupted information in computer systems. turnover, rapid change, and downsizing.

turnover, rapid change, and downsizing.

There are 3 distinct characteristics of Big Data. The collection of social network data is an example of __________. velocity volume variety vintage

variety

The procurement process originates in the ____________________ department and ends in the ___________________ department. warehouse; accounting sales; accounting accounting; sales accounting; warehouse

warehouse; accounting