MIS 352 Final Exam
True
3-D printers can produce fully functioning components, such as working batteries and LEDs.
True
A data flow diagram offers a logical and graphical model of information flow, partitioning a system into modules that show manageable levels of detail.
control themselves and respond to new environments.
A drawback to high-velocity, automated decision-making systems is that they are unable to:
a standalone application that does not use a browser.
A native mobile app is:
spreadsheet tool that displays two or more dimensions of data in a convenient format.
A pivot table is a(n):
False
A prototype is a working version of an information system that serves as a final model.
True
A request for proposal (RFP) is a detailed list of questions submitted to software vendors.
False
A structured decision cannot be made by following a well-defined set of procedures. "Feel" or intuition is necessary.
True
A structured decision is repetitive and routine, for which known procedures provide solutions.
feasibility study
A systems analysis includes a(n) ________ that is used to determine whether the solution is achievable, from a financial, technical, and organizational standpoint.
Dashboard
A(n) ________ is a BI feature that presents performance data defined by users.
Taxonomy
A(n) ________ is a scheme for classifying information and knowledge in such a way that it can be easily accessed.
Neural network
A(n) ________ is a type of intelligent technique that finds patterns and relationships in massive data sets too large for a human to analyze.
paradigm shift
A(n) ________ is an organizational change that involves rethinking the nature of the business and the nature of the organization itself.
employees require training to properly use the system.
All of the following are indications of a failed information systems project except:
reduced workforce
All of the following are intangible benefits of information systems except:
a strategy for searching the rule base in an expert system that begins with a hypothesis.
Backward chaining is:
False
Because neural network applications cannot always explain why they arrive at a particular solution, they are not well suited for use in the medical profession.
True
Both structured and unstructured documents can contain knowledge.
False
CBR is not well-suited for diagnostic systems in medicine.
maintenance
Changes in hardware, software, documentation, or production to a production system to correct errors, meet new requirements, or improve processing efficiencies are termed:
Structured
Checking store inventory is an example of a(n) ________ decision.
True
Data visualization technologies are used to help human users see patterns and relationships in large amounts of data.
Operational
Decisions regarding managing and monitoring day-to-day business activities are referred to as ________ intelligence.
allows ends users to develop simple information systems.
End user development:
False
Expert systems are the primary tools used for knowledge discovery.
False
Expert systems work by applying a set of AND/OR rules against a knowledge base, both of which are extracted from human experts.
False
Expertise is thought to be the collective and individual experience of applying knowledge to the solution of problems.
False
For a firm, organizational resources are unnecessary to transform data into knowledge.
An intelligent technique
Fuzzy logic is a type of:
500 participants
GDSS such as Cisco Collaboration Meeting Rooms Hybrid can handle up to:
False
In component-based development, applications are developed one small portion at a time, with each portion able to function independently.
separate sets of technical and social design solutions are developed and compared.
In sociotechnical design:
replaces the old one at on an appointed day.
In the direct cutover conversion strategy, the new system:
False
Information systems can only have one possible design.
False
Intelligent agents can discover underlying patterns, categories, and behaviors in large data sets.
False
Knowledge workers include all of a company's workers who are tasked with managing or creating knowledge, from top-level scientists to clerical and data workers.
fixed, regularly scheduled reports based on data extracted from the organization's TPS.
MIS typically produce:
False
Mandatory use of a system is one effective way of overcoming user resistance to an information system.
KPIs
Measures defined by management and used to internally evaluate the success of a firm's financial, business process, customer, and learning and growth are called:
interpersonal, informational, and decisional.
Mintzberg outlined three categories of managerial roles:
objects are reusable.
Object-oriented development could potentially reduce the time and cost of writing software because:
Customization
Organizational software packages often include ________ features that allow the software to be modified to meet organizational requirements.
False
Organizations will adjust to new information systems without any special efforts if the system is a good system to begin with.
False
Rationalization of procedures describes a radical rethinking of the business models.
True
Responsive web design enables websites to change layouts according to the user's screen size.
False
Sensitivity analysis predicts outcomes from constant inputs.
tests the functioning of the system as a whole in order to determine if discrete modules will function together as planned.
System testing:
shows how the new system will fulfill the information requirements.
Systems design:
False
Systems development activities always take place in sequential order.
Hybrid AI
Systems that integrate different types of techniques, such as genetic algorithms, fuzzy logic, neural networks, and expert systems, into a single application are called ________ systems.
project team
The ________ consists of systems analysts, specialists from the relevant end-user business areas, application programmers, and perhaps database specialists.
Intelligence
The ________ phase of decision making finds or recognizes a problem, need, or opportunity.
True
The choice phase of Simon's decision-making model includes choosing among solution alternatives.
user-designer communications gap.
The differing backgrounds between users and information systems specialists is referred to as the:
Consistency
The dimension of ________ describes whether data elements are consistently defined.
True
The goal of sociotechnical design is to create systems where the organization and the technology change and adjust to one another.
TQM
The idea that the achievement of quality control is an end in itself describes a main concept of:
BPM
The management methodology of using a firm's strategy to generate operational targets for the business and measuring progress towards them using the firm's enterprise systems is called:
True
The most common form of IT-enabled organizational change is automation.
Organizational and management capital
The set of business processes, culture, and behavior required to obtain value from investments in information systems is one type of:
True
The systems analyst is the catalyst for the entire change process and is responsible for making sure that everyone involved accepts the changes created by a new system.
Tacit knowledge
The text defines ________ as expertise of organizational members that has not been formally documented.
True
The yellow first-down markers shown on televised football games are examples of AR.
Intelligent agent
To automate routine tasks to help firms search for and filter information for use in electronic commerce and supply chain management a firm would most likely use which of the following?
a data dictionary.
To understand and define the contents of data flows and data stores, system builders use:
True
Today's 3-D printers can create objects out of human cartilage.
False
Today's AI systems are about to come up with new and novel solutions to problems.
To take advantage of technical skills the firm does not have
What is the primary driving factor for firms in selecting domestic outsourcing firms to build system solutions?
It allows one website to serve different platforms, such as tablets, PCs, and mobile phones.
What is the purpose of responsive web design?
Intelligent agents
What type of intelligent technique helped Procter & Gamble determine the most efficient methods for their trucks to deliver goods?
Interpersonal role
When managers represent their company in the outside world and perform symbolic duties, they are acting in their:
Unstructured
When there is no well-understood or agreed-on procedure for making a decision, it is said to be:
Big data analytics
Which of the following BI tools or abilities has been driving the movement toward "smart cities?"
Middle managers
Which of the following are most likely to rely primarily on the drill-down functionality of BI for their decision-making needs?
Enterprise-wide knowledge management systems, KWS, and intelligent techniques
Which of the following are the three major types of knowledge management systems?
Performing a weighted comparison of the criteria used to evaluate a system
Which of the following best describes the central method used in a scoring model?
Which of the following companies is not identified in the text as one of the leading producers of business intelligence and analytics products?
Inability to assess costs from organizational disruption
Which of the following is a limitation of using a financial approach to evaluate information systems?
Revenue forecasts
Which of the following is not an example of a BI predefined production report?
Analysis
Which of the following is not one of the Simon's four stages of decision making?
Formulating of capital budgeting models
Which of the following is not one of the activities of the systems analyst?
Testing and documentation may be inadequate.
Which of the following may occur when systems are created rapidly, without a formal development methodology?
AR
Which of the following seeks to enhance human perception by combining a live direct view of the physical world with computer-generated images?
It is incompatible with the cloud.
Which of the following statements about 3-D printing is not true?
Users access mobile web apps through their mobile device's web browser.
Which of the following statements about mobile web apps is true?
Software developed exclusively for business management
Which of the following statements best describes the term business intelligence?
CBR
Which of the following stores descriptions of past experiences of human specialists in a database for later retrieval when the user encounters a situation with similar characteristics?
Telepresence sytems
Which of the following systems support a manager's role as leader of an organization?
Expert system
Which of the following would not be classified as a KWS?
Unstructed
Which type of decision is deciding whether to introduce a new product line?
JAD
Which type of systems development is characterized by significantly speeding up the design phase and the generation of information requirements and involving users at an intense level?
False
While systems such as KWS can manage semistructured and unstructured information, enterprise-wide content management systems are designed to manage a firm's structured information.
Prototyping
You are an IT project manager for an advertising firm. The firm wishes to create an online tool that will be used to survey focus group reactions to products in development. The most important consideration for the firm is being able to offer the tool as soon as possible as a new corporate service. However, you know that many of the senior managers that are business owners of this project have difficulty in understanding technical or software development issues, and are likely to change their requirements during the course of development. What development method would be most successful for this project?
fuzzy logic
You are an automotive engineer working on an application that will automatically parallel park a car. The intelligent technique you may find most useful is:
True
You can use location analytics to determine how best to route your deliveries of products to retail outlets.
Fuzzy logic
Your company wants to develop intelligent techniques to create a "smart" oven that can perfectly cook basic foodstuffs, such as roasts and bread, using sensors and minimal input from the user. The system would know the difference between rare, medium rare, medium, and well done roasts. The category of intelligent technique that would describe this system is:
Dashboards and scorecards
________ are visual tools for presenting performance data in a BI system.
Agile
________ development focuses on rapid delivery of working software by breaking a large project into a series of small sub-projects that are completed in short periods of time using iteration and continuous feedback.
Business process management
________ provide(s) a methodology and tools for dealing with the organization's ongoing need to revise and optimize its numerous business processes.
