MIS 573-Chapter 10
An example of pull communication is _____.
blogs
What is e-mail communication is most suited for?
communicating simple information
According to the guidelines provided by Practical Communications, Inc., a(n) _____ is a medium that is "excellent" for encouraging creative thinking.
The output of the _____ process is a communications management plan.
planning communications
An example of push communication is _____.
voicemail
According to research by Albert Mehrabian, which is NOT a way that information is communicated through face-to-face interaction?
written content
Using the formula for calculating the number of communication channels, how many channels would two people require?
1
Using the formula for calculating the number of communication channels, how many channels would five people require?
10
Which communication method is most appropriate for assessing the commitment of project stakeholders?
meeting
Which document addresses where the project stands in terms of meeting scope, time, and cost goals?
status reports
Which document describes where the project stands at a specific point in time?
status reports
During which phase must project teams address important considerations for managing information (and often end up updating business processes through improved communications)?
execution
Which document predicts future project status and progress based on past information and trends?
forecasts
The formula to determine the number of communication channels is _____, where n is the number of people involved.
n(n-1)/2
The _____ line for any e-mail messages you write should clearly state the intention of the e-mail.
subject
A(n) _____ is a website that enables anyone who accesses it to contribute or modify its content.
wiki
A team has 10 communication channels between its various members. Using the formula for calculating the number of communication channels, it can be deduced that the team has _____ members.
5
As the number of people involved in a project _____, the complexity of communications _____.
increases, increases
According to the guidelines provided by Practical Communications, Inc., what is the most appropriate medium for addressing negative behavior?
meeting
According to the guidelines provided by Practical Communications, Inc., which is the most appropriate medium for giving complex instructions?
meeting
As a manager, you want to praise a team member, Phil, for doing a good job on a particular project. However, you know he tends to be an introvert. Which communication method would Phil be most comfortable with?
Call Phil in for a private meeting to appreciate his work.
Which is a guideline that project managers should follow when communicating with teams through e-mail?
If the entire message can fit in the subject line, put it there.
The items discussed in a(n) _____ include reflections on whether project goals were met, whether the project was successful or not, causes of variances on the project, reasoning behind corrective actions chosen, use of different project management tools and techniques, and personal words of wisdom based on team members' experiences.
lessons-learned report
Which document describes what the project team has accomplished during a certain period?
progress reports
What documents include a complete set of organized project records that provide an accurate history of the project?
project archives
