MIS Chapter 1 Quiz Questions

What are the six strategic business objectives of information systems?

1. operational excellence 2. new products, services, and business models 3. Customer and supplier intimacy 4. improved decision making 5. competitive advantage 6. survival

Which of the following statements best describes organizational culture?

It is a fundamental set of assumptions, values, and ways of doing things that has been accepted by most members of the organization

A firm that must invest in new information systems capabilities in order to comply with federal legislation is investing to achieve which business objective?

Survival

Competitors were seeking which of the following business objectives when they rushed to provide ATMs after Citibank introduced the first ATMs in New York?

Survival

Which of the following disciplines focuses on mathematical techniques for optimizing parameters of organizations, such as transportation and inventory control?

Technical approach operations research (?)