MIS Chapter 7

Person-to-Person Payments

A form of electronic cash that enables the transfer of funds between two individuals, or between an individual and a business, without the use of a credit card.

Electronic Marketplace

A virtual market space on the web where many buyers and many sellers conduct electronic business activities.

Business-To-Employee Electronic Commerce

An organization using electronic commerce internally to provide information and services to its employees.

Reverse Auctions

Auctions in which one buyer, usually an organization, seeks to buy a product or a service, and suppliers submit bids; the lowest bidder wins.

Electronic Payment Mechanisms

Computer-based systems that allow customers to pay for goods and services electronically, rather than writing a check or using cash.

Public Exchanges

Electronic marketplaces in which there are many sellers and many buyers, and entry is open to all; frequently owned and operated by a third party.

e-procurement

Purchasing by using electronic support

Electronic Storefront

The website of a single company, with its own Internet address, at which orders can be placed.

Electronic Commerce

the process of buying, selling, transferring, or exchanging products, services, or information through computer networks, including the Internet

Electronic Business

A broader definition of electronic commerce, including buying and selling of goods and services, and servicing customers, collaborating with business partners, conducting e-learning, and conducting electronic transactions within an organization.

Electronic Mall

A collection of individual shops under one Internet address; also known as a cybermall or an e-mall.

Auction

A competitive process in which either a seller solicits consecutive bids from buyers or a buyer solicits bids from sellers, and prices are determined dynamically by competitive bidding.

Stored-Value Money Cards

A form of electronic cash on which a fixed amount of prepaid money is stored; the amount is reduced each time the card is used.

Multichannelling

A process in which a company integrates its online and offline channels.

Forward Auctions

Auctions that sellers use as a selling channel to many potential buyers; the highest bidder wins the items.

Buy-Side Marketplace

B2B model in which organizations buy needed products or services from other organizations electronically, often through a reverse auction.

Sell-Side Marketplace

B2B model in which organizations sell to other organizations from their own private e-marketplace or from a third-party site.

Mobile Commerce

Electronic commerce conducted in a wireless environment.

Consumer-To-Consumer Electronic Commerce

Electronic commerce in which both the buyer and the seller are individuals (not businesses).

Business-To-Business Electronic Commerce

Electronic commerce in which both the sellers and the buyers are business organizations.

Business-To-Consumer Electronic Commerce

Electronic commerce in which the sellers are organizations and the buyers are individuals; also known as e-tailing.

Disintermediation

Elimination of intermediaries in electronic commerce.

Spamming

Indiscriminate distribution of e-mail without the recipient's permission

Permission Marketing

Method of marketing that asks consumers to give their permission to voluntarily accept online advertising and e-mail.

Viral Marketing

Online Word of Mouth Marketing

Virtual/pure-play Organizations

Organizations in which the product, the process, and the delivery agent are all digital.

Brick-And-Mortar Organizations

Organizations in which the product, the process, and the delivery agent are all physical.

Clicks-And-Mortar Organizations

Organizations that do business in both the physical and digital dimensions.

Cybersquatting

Registering domain names in the hope of selling them later at a higher price.

Group Purchasing

The aggregation of purchasing orders from many buyers so that a volume discount can be obtained.

Electronic Retailing

The direct sale of products and services through storefronts or electronic malls, usually designed around an electronic catalog format and auctions.

Business Model

The method by which a company generates revenue to sustain itself.

e-government

The use of electronic commerce to deliver information and public services to citizens, business partners, and suppliers of government entities, and those working in the public sector.

Cyberbanking

Various banking activities conducted electronically from home, a business, or on the road instead of at a physical bank location; also known as electronic banking.

Smart Cards

Cards that contain a microprocessor (chip) that enables the card to store a considerable amount of information (including stored funds) and to conduct processing.