MIS ERP Exam 1

Which term represents the monies a company earns by selling its products and services?

Revenue

Which type of asset has a physical form?

Tangible asset

Which term is a general ledger account that consolidates data from a group of related sub-ledger accounts?

Reconciliation account

Which process is used to manage money owed by customers for goods and services purchased from the company?

Accounts receivable accounting

Which term represents the costs associated with creating and selling products and services?

Expenses

Which term represents what a company owes to others, including money owed to vendors and loans from financial institutions?

Liabilities

Within the financial structure, typical functions or departments found in a modern organization include which of the following?

f. purchasing g. operations i. finance j. marketing

A three-tier architecture includes which of the following components?

g. Data layer h. Presentation layer i. Application layer

Which of the following SAP systems are used to support inter-company processes? (2 correct answers)

g. SAP SCM h. SAP CRM

Which of the following is used to implement multiple ledgers and use each ledger for different purposes?

Parallel Accounting

____________ are internal divisions of an enterprise that are used to define areas of responsibility or to meet the external reporting requirements of an enterprise segment.

Business areas

Which of the following is not a mode of acquiring an asset for a company?

Selling equipment

Which of the following are examples of online lists?

c. List of customers e. List of documents

Which process is concerned with recording data associated with bank statements?

Bank ledger accounting

Which type of asset has a non-physical form?

Intangible asset

Which of the following is a key process in financial accounting?

Accounts receivable accounting

Which term represents what a company owns, such as cash, inventory of materials, and buildings?

Assets

Which term refers to an ordered listing of accounts that comprise a company's general ledger?

Chart of accounts (COA)

Which of the following best describes the operative chart of accounts?

Contains the operational accounts that are used to record the financial impact of an organization's day-to-day transactions

____________ is concerned with recording the financial impacts of business processes as they are executed.

Financial accounting (Fl)

Which of the following records the impact of a transaction step on financial accounting?

Financial accounting document

Which of the following is used to report data needed to meet legal and regulatory requirements?

Financial statement

Which element is not a part of the typical company code data in general ledger accounts?

None of the above

Which of the following is(are) used to represent the structure of an enterprise?

a. Organizational Data

A plant can be used to represent which of the following?

a. A factory b. A storage facility (warehouse, DC) c. An office

Which term refers to the technical structure of the software, how users interact with the software, and how the software is physically managed on computer hardware?

a. Architecture

What part of the project management process is within the various functional areas?

a. Budgeting b. Execution c. Settlement d. Planning

Which term represents a set of tasks or activities that produce desired outcomes?

a. Business Process

Which of the following are examples of organizational data in SAP?

a. Client b. Customer d. Vendor

Which of the following products fall(s) within GBI's line of business?

a. Deluxe and professional touring bikes b. Men and women's off-road bikes d. Bike accessories

_____________ provides tools to manage and store documents securely and to keep track of the multiple versions of these documents?

a. Document Management

Which of the following are components of the lifecycle data management process?

a. Engineering b. Marketing d. Production

Materials that are created by the production process from other materials are referred to as _____________

a. Finished Goods (FERT)

Which process focuses on people within an organization and includes functions such as recruiting, hiring, training, and benefits management?

a. Human Capital Management (HCM)

Which of the following statements regarding instance level reporting are true?

a. It provides the status of one occurrence of a process (e.g., one customer order). c. It is based on data in the transactional system.

Which of the following activities are related to the fulfillment process?

a. Locate Materials b. Prepare Shipment d. Store Materials

Transaction data make use of which types of data?

a. Master b. Organizational c. Situational

Which of the following statements regarding master data are true?

a. Master data represent entities such as customers and vendors. c. Master data are a consequence of the execution of process steps.

Which of the following master data is used in numerous processes?

a. Material Master

Which process uses historical data and sales forecasts to plan which materials will be procured and produced?

a. Material Planning

How many company codes can a plant belong to?

a. One

Which of the following statements regarding organizational data are true?

a. Organizational data represent entities such as customers and vendors. b. Organizational data define the structure of an enterprise.

Which of the following are examples of work lists?

a. Picking list b. Billing due list d. Delivery due list

What function does the warehouse perform in the fulfillment process?

a. Prepares and sends the shipment to the customer

The term materials encompasses which of the following?

a. Products b. Components c. Parts d. Anything used in an organization

Which term is generally used to describe the ways that users can view and analyze data to help them make decisions and complete their tasks?

a. Reporting

Which of the following activities are related to the production process?

a. Request materials b. Store materials c. Locate Materials d. Issue Materials

Which of the following are components of the fulfillment (sell) process?

a. Sales c. Warehouse d. Accounting

Information structures enable which types of analysis?

a. Standard analysis b. Flexible analysis

What type of materials is purchased from a vendor?

a. Trading Goods

Which of the following are components of the procurement process?

a. Warehouse b. Purchasing e. Accounting

Which of the following statements concerning Web services are true?

a. Web services expose functionality to other applications. d. Web services are an essential component of enterprise systems. e. Web services can be used to create composite applications.

The highest organizational level in SAP ERP is the

b. Client

Sales is involved in which steps in the customer service process?

b. Create service request d. Authorize service

Which term refers to business processes that are not executed by a single group or function?

b. Cross-Functional

Which of the following are examples of master data in SAP?

b. Customer d. Vendor

Which system connects a company's ERP system to those of its customers?

b. Customer Relationship Management (CRM)

What is true about SAP R/3?

b. Executes every process from start to finish c. Consolidates process data in a single database d. Enables users to view the status of a process in real time

Which of the following statements concerning SAP NetWeaver are true?

b. It helps companies integrate with other non-SAP applications. c. It serves as the application platform on which the SAP Business Suite runs. d. It enables companies to plug in independent software vendor (ISV) applications on top of their core ERP and suite applications.

Which of the following statements about SAP R/3 is true?

b. It is an end-to-end enterprise system

Which of the following statements regarding process level reporting are true?

b. It provides information on the performance of a process across many occurrences (e.g., customer orders over time). c. It is based on data in the transactional system. e. It uses aggregated data.

_____________enables an organization to optimize its product development process, from design to market, while ensuring that it complies with industry, quality, and regulatory standards?

b. Lifecycle Data Management

Which of the following terms refers to materials with similar characteristics?

b. Material Group

Material master data are grouped based on:

b. Material type c. Company Code d. Organizational Element

In which components of the asset management process is production involved?

b. Perform maintenance c. Authorize maintenance d. Request maintenance

Supply chain management deals with

b. Planning for production demand requirements c. Optimizing transportation and logistics for materials

Which term refers to all of the activities involved in buying or acquiring the materials used by the organization, such as raw materials needed to make products?

b. Procurement Process

Plant is an organizational element where

b. Products and services are created c. Production planning is carried out d. Services and maintenance is performed

Which process is used to plan and execute large projects such as the construction of a new factory or the production of complex products such as airplanes?

b. Project Management

Which of the following activities are related to the procurement process?

b. Receive Materials c. Prepare for Storage d. Store Materials

What is the first step of the production process?

b. Request Production

Which of the following are steps within a generic business process of an organization?

b. Trigger d. Outcome

How does GBI Global sell its merchandise?

b. Via a network of specialized dealers

Which departments take part in the conception of an idea?

c. Engineering e. Marketing

Which system supports business processes end to end?

c. Enterprise System

Which process tracks the financial impact of process steps with the goal of meeting legal reporting requirements?

c. Financial Accounting

Which of the following is(are) used to capture specified transaction data in an aggregated and summarized form that enables users to analyze the data as needed.

c. Information Structures

In which elements of the lifecycle data management process does marketing play a role?

c. Make d. Marketing & service e. Discontinue product

Which of the following terms refers to an organizational element that performs multiple functions and is relevant to several processes?

c. Plant

Which process involves the actual creation of the products?

c. Production Process

Which program is the "operating system" for an entire company's business processes?

c. SAP NetWeaver

____________reflect(s) the consequences of executing process steps.

c. Transaction Data

Which of the following statements concerning transaction data are true?

c. Transaction data are a consequence of the execution of process steps. d. Transaction data are constantly changing.

Which of the following are components of the production (make) process?

c. Warehouse e. Production

Which of the following statements about business processes is true?

d. All of the above

Which processes focus primarily on people and projects?

d. Human capital management processes e. Project management processes

___________ is concerned with matching the demand for materials in the organization with the supply.

d. Material Planning

What is the final step of the procurement process?

d. Payment

Which of the following systems helps companies administer the processes of research, design, and product management?

d. Product Lifecycle Management (PLM)

Materials that are purchased from an external source (a vendor) and used in the production process are known as ______________

d. Raw Materials

Which term relates to the technical capabilities that allow systems to connect with one another through standardized interfaces called Web services?

d. Service-Oriented Architecture

Financial accounting (FI) documents, management accounting or controlling (CO) documents, and material documents are referred to as

d. Virtual Documents

Which of the following identify tasks that are scheduled to be completed in a process?

d. Work Lists

Which processes have an impact on an organization's finances?

f. Financial accounting processes h. Management accounting or controlling processes

Which of the following is concerned with the storage and movement of materials?

e. Inventory and warehouse management (IWM)

Which process supports the design and development of products from the initial product idea stage through the discontinuation of the product?

e. Lifecycle Data Management

Which of the following SAP systems are used to support inter-company processes?

f. SAP SCM g. SAP CRM

What steps are involved in the accounting portion of the procurement process?

e. Receiving the invoice and sending payment

Which term refers to a system in which workers complete their tasks in separate departments without regard to the consequences for the other components of the process?

e. Silo Effect

Which of the following is used to integrate several client-server applications and create enterprise mash-ups, or composite applications?

e. Web Services