MIS Exam 2

Question: Of the following software packages integrated into an enterprise resource planning system, which one is used by engineers in the design process? A) CAD software B) CRM software C) SCM software D) HRM software

A) CAD software

Question: A key component, and major advantage, of an ERP is its A) Low start-up costs. B) Low maintenance costs. C) Ease of initial learning. D) Centralized database.

D) Centralized database

Statement: Businesses have found that though their reliance on internal IT infrastructure has increased, their costs are reduced when using the cloud. A) True B) False

The correct answer is B) False. While businesses often experience reduced costs when using cloud services, increased reliance on internal IT infrastructure typically contradicts the benefits of cloud solutions, which aim to reduce the need for extensive on-premises infrastructure.

Statement: Enterprise resource planning systems allow managers to view reports that integrate data from various operational areas within the organization, thus facilitating informed business decisions. A) True B) False

The correct answer is A) True.

Statement: A computing model where services are provided over a network, primarily accessed via the Internet, is called cloud computing. A) True B) False

The correct answer is A) True. Cloud computing refers to the delivery of computing services over the Internet, allowing users to access and utilize resources without needing to own the physical infrastructure.

Statement: ERP software allows managers to easily view computer-assisted design (CAD) files and manually decode them to feed specifications into the manufacturing process. A) True B) False

The correct answer is B) False.

Question: A manager is using the organization's ERP software to generate a report that links its human resources data to its overall financial performance. What is one type of HR data that the ERP accounting module could factor into this report? A) Employees' time-off requests B) Employees' relationships with clients C) Employees' payroll and benefits D) Employees' reasons for leaving

The correct answer is C) Employees' payroll and benefits, as this data directly impacts the financial performance of the organization.

Question: A key component, and major advantage, of an ERP is its A) Low start-up costs. B) Low maintenance costs. C) Ease of initial learning. D) Centralized database.

The correct answer is D) Centralized database, which allows for better data management and integration across various departments within an organization. 4o mini

Integrating a business software module into an ERP has several advantages. Which of the following business software modules includes customer payment information? A) PM software B) HMR software C) EIS software D) TPS software

The correct answer is D) TPS software (Transaction Processing System), which handles and records customer payment information and other transaction data. 4o

Question: What is the difference between a cloud service and a web service? A) A cloud service provides users with increased computing power and data management, whereas a web service provides the software tools needed for devices and systems to communicate with each other. B) A cloud service provides organizations and groups of individuals with the ability to communicate easily, whereas a web service provides individuals the ability to connect with the Internet. C) There is no difference between cloud and web services. D) A cloud service provides the software needed for devices and systems to communicate with each other, whereas a web service provides users with increased computing power and data management.

The correct answer is: A) A cloud service provides users with increased computing power and data management, whereas a web service provides the software tools needed for devices and systems to communicate with each other.

Question: Someone who possesses the knowledge of processing software, business strategy, and analytical skill to deliver data and reports that guide management and executives as they create well-informed decision making is known as a data A) Analyst B) Financer C) Fabricator D) Administrator

The correct answer is: A) Analyst.

Question: A major trend in data analytics is the use of artificial intelligence to focus on small data which is more precise, using small datasets that are capable of impacting decisions in the present. This is known as ______ Blank AI. A) Composable B) Scalable C) Predictive analytics D) Data fabric

The correct answer is: A) Composable.

Question: What is the primary purpose of line charts? A) Displaying multiple categories of data simultaneously B) Conveying complex relationships in data C) Representing categorical data using bars D) Comparing values within a single data category

The correct answer is: A) Displaying multiple categories of data simultaneously.

Question: What type of relationships do pie charts primarily represent? A) Part-to-whole relationships B) Numerical data pairs C) Complex interactions within multiple data categories D) Time-based data relationships

The correct answer is: A) Part-to-whole relationships.

Question: In the initiation phase of project management, the client and project manager determine if the project is SMART. What does the R in SMART refer to? A) Realistic B) Ready C) Reliable D) Recommended

The correct answer is: A) Realistic

Question: Which Web 2.0 feature utilizes application programming interfaces (APIs) to automate web content and/or processes? A) Software as a service (SaaS) B) Folksonomy C) Interactivity D) User participation

The correct answer is: A) Software as a service (SaaS) SaaS often leverages APIs to allow for the automation of web content and processes, enabling seamless integration with other applications.

Question: What is a pictograph used for in data representation? A) Using pictures to represent data B) Using only numbers for data visualization C) Creating complex mathematical models D) Displaying textual information

The correct answer is: A) Using pictures to represent data.

Question: Collections of related fields in a database are referred to as A) records. B) spreadsheets. C) characters. D) tables.

The correct answer is: A) records.

Question: What type of software can be integrated with ERP software to record ledger journaling and billing in the same platform as other, related data? A) Program management B) Accounting C) Customer relationship management D) Human resources

The correct answer is: B) Accounting Accounting software integrates with ERP systems to manage financial data such as ledger entries and billing alongside other business processes.

Question: Which type of ERP module collects data such as customer information, order history, shipping information, and customer satisfaction measures? A) HRM software B) E-commerce operations C) PM solutions D) SCM processes

The correct answer is: B) E-commerce operations E-commerce operations modules are responsible for collecting and managing customer-related data, including order history and satisfaction measures.

The third generation of the World Wide Web, Web 3.0, will focus on utilizing artificial intelligence (AI) to provide features that make user participation online unnecessary. A) True B) False

The correct answer is: B) False

Question: Data transformation is the process of converting the _____ Blank of data. A) Scope B) Format C) Privacy D) Source

The correct answer is: B) Format.

Question: Users often find it difficult to implement or even comprehend a new ERP system without significant training because of ERPs' steep A) Pricing structures. B) Learning curves. C) Reading levels. D) Entry programs.

The correct answer is: B) Learning curves

Question: Data-driven decision making (DDDM) can be facilitated through a six-step process of Ask, Prepare, Process, Analysis, Share, and Act. Which of these steps refers to creating visualizations and presentations for key stakeholders? A) Act B) Share C) Analysis D) Ask

The correct answer is: B) Share.

Question: Which of the following is a popular data analytics program that offers business intelligence as well as data visualization? A) WordStar B) Tableau C) Calc D) PowerPoint

The correct answer is: B) Tableau.

Question: What is a key benefit of integrating Python with Excel for data analysis? A) Python replaces Excel's formulas and functions B) Users can access Python directly from the Excel ribbon without needing installation C) Python restricts the use of Excel's charting features D) Python and Excel cannot share data

The correct answer is: B) Users can access Python directly from the Excel ribbon without needing installation.

Question: How does VPN software ensure that people accessing a network are authorized to do so? A) VPN software links blocks of transactions connected to the user. B) VPN software authenticates users. C) VPN software establishes secure connections. D) VPN software uses encryption to protect the users' credentials.

The correct answer is: B) VPN software authenticates users.

Question: Trying to answer questions such as "what happened?" or "what is occurring?" or "what was the ROI?" is the role of A) predictive analytics. B) descriptive analytics. C) prescriptive analytics. D) tracking analytics.

The correct answer is: B) descriptive analytics.

Question: Which of the following is one of the primary components that enable networks and individual devices to connect to the Internet? A) Government-owned servers and the many private servers of connecting networks B) Hardware called routers and the packets of information transmitted by the routers C) A "backbone" of connected hardware and a suite of Internet protocol software D) Fiber optic/coaxial cables and cellular/satellite signals that both act as communication media

The correct answer is: C) A "backbone" of connected hardware and a suite of Internet protocol software.

Question: In a bar, line, or scatterplot graph, which axis is typically used to represent the values being compared? A) X-axis B) Z-axis C) Y-axis D) T-axis

The correct answer is: C) Y-axis.

Question: A computer network must be connected to the Internet to support: A) Using digital video and audio applications for playback and editing. B) Maximizing the combined storage space of the networked computers. C) Using programs or software that are installed on a networked server. D) Communicating via email with people on other networks.

The correct answer is: D) Communicating via email with people on other networks. Email communication requires an Internet connection to send and receive messages between different networks.

Question: An educational startup has already written its proprietary "Homework Helper" code, using AI to help high school students with homework. While their data storage needs are currently small, they expect their needs to grow exponentially as they increase their user base. Which of the following could help them with this? A) Platform as a service (PaaS) B) Virtual private network C) Cloud services security D) Infrastructure as a service (IaaS)

The correct answer is: D) Infrastructure as a service (IaaS) IaaS provides scalable resources, allowing the startup to easily expand their data storage and computing power as their user base grows.

Question: What aspect of today's business environment is central to the need for robust transaction management processing systems? A) Need to handle financial calculations to monitor performance B) Need to replace manual drafting and design C) Desire to track the stages of project fulfillment D) Proliferation of e-commerce-based organizations

The correct answer is: D) Proliferation of e-commerce-based organizations With the growth of e-commerce, robust transaction management systems are crucial to efficiently process large volumes of online transactions.

Question: What is an important consideration when designing data visualizations? A) using as many visual elements as possible B) avoiding the inclusion of all data C) making the visualizations as complex as possible D) defining a specific purpose for the visualization

The correct answer is: D) defining a specific purpose for the visualization.

Which two of the following statements describe key benefits of an integrated computer-assisted design (CAD) module within an ERP system? A) Managers can track processes that use computer-assisted design throughout an entire manufacturing cycle. B) Managers can monitor the use of materials, machines and labor, and level of completion within CAD processes. C) Managers can follow transaction-based business processes throughout the organization's entire network. D) Managers can monitor all critical relationships that have been developed with both customers and suppliers.

The correct answers are: A) Managers can track processes that use computer-assisted design throughout an entire manufacturing cycle. B) Managers can monitor the use of materials, machines and labor, and level of completion within CAD processes.

Question: Which of the following correctly identify National Institute of Standards and Technology (NIST) cloud computing deployment models? More than one answer may be correct. A) Private cloud infrastructure is extended to a single organization with multiple consumers, e.g., business units. B) Public cloud infrastructure is for open use by the general public. It may be owned, managed, and operated by a business, academic, or government organization, or some combination of them. C) Community cloud infrastructure is a composition of two or more distinct cloud infrastructures that remain unique entities but are bound together by standardized or proprietary technology.

The correct answers are: A) Private cloud infrastructure is extended to a single organization with multiple consumers, e.g., business units. B) Public cloud infrastructure is for open use by the general public. It may be owned, managed, and operated by a business, academic, or government organization, or some combination of them. C) Community cloud infrastructure is a composition of two or more distinct cloud infrastructures that remain unique entities but are bound together by standardized or proprietary technology.

Question: Which of the following are features of virtual private networks (VPNs)? More than one answer may be selected. A) Allows for encrypted communications between computers. B) Allows remote workers to connect to the company network when working from home. C) Allows a security system to be implemented in cloud-based infrastructure. D) Allows companies to utilize hardware and software without making capital investments.

The correct answers are: A) Allows for encrypted communications between computers. B) Allows remote workers to connect to the company network when working from home. C) Allows a security system to be implemented in cloud-based infrastructure. D) Allows companies to utilize hardware and software without making capital investments.

Question: Which of the following are considered major cloud service providers? More than one answer may be correct. A) Amazon Web Services (AWS) offers a broad set of global cloud-based products. B) Google Cloud offers a suite of modular cloud computing services. C) Kamatera Performance Cloud offers a range of flexible cloud infrastructure services. D) eBay offers cloud solutions for Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP).

The correct answers are: A) Amazon Web Services (AWS) offers a broad set of global cloud-based products. B) Google Cloud offers a suite of modular cloud computing services. C) Kamatera Performance Cloud offers a range of flexible cloud infrastructure services. D) eBay offers cloud solutions for Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP).

Question: A manufacturer's latest smartphone has become extremely popular. How can the manufacturer use its ERP system to ensure that its retailers are able to keep the phone in stock? More than one answer may be correct. A) By obtaining CRM data about customer demand B) By analyzing BI data about its supply chain C) By using PM data to adjust its marketing campaign D) By monitoring data about its e-commerce operations

The correct answers are: A) By obtaining CRM data about customer demand B) By analyzing BI data about its supply chain C) By using PM data to adjust its marketing campaign

Question: When working in Tableau, users can assume which three roles? A) Creators B) Explorers C) Builders D) Viewers

The correct answers are: A) Creators B) Explorers D) Viewers

Question: What are potential disadvantages of data visualization? A) Decrease trust and confidence in represented data B) Data visualizations have no accessibility concerns C) Convey biased or inaccurate information D) Display correlations that do not accurately reflect causation

The correct answers are: A) Decrease trust and confidence in represented data. C) Convey biased or inaccurate information. D) Display correlations that do not accurately reflect causation.

Question: From the following list, select all the characteristics of collaboration software that enhance the productivity of teams, groups, and organizations. A) Dedicated workspaces are viewable and editable by approved users, regardless of their physical location. B) The software is cloud-based, removing the need for users to have specific software downloaded on a device. C) Remote users create individual, dedicated workspaces online for managing their own data and workflows. D) Changes to project documents or spreadsheets must be saved and sent to the members of a team.

The correct answers are: A) Dedicated workspaces are viewable and editable by approved users, regardless of their physical location. B) The software is cloud-based, removing the need for users to have specific software downloaded on a device. D) Changes to project documents or spreadsheets must be saved and sent to the members of a team.

Question: Which statement describes part of the process for sending information on the Internet? More than one answer option may be correct. A) Each device connecting to the Internet must have a network interface card (NIC) installed. B) Devices connect to the Internet using either network cables or wireless technologies. C) Modems and routers are connected to the Internet via an Internet Service Provider (ISP). D) Server software on digital devices serve as a bridge between that device and all others on the Internet.

The correct answers are: A) Each device connecting to the Internet must have a network interface card (NIC) installed. B) Devices connect to the Internet using either network cables or wireless technologies. C) Modems and routers are connected to the Internet via an Internet Service Provider (ISP). D) Server software on digital devices serve as a bridge between that device and all others on the Internet. All options are correct statements describing part of the process for sending information on the Internet.

Question: What are the challenges associated with using SQL databases? Check All That Apply A) High cost of some SQL database versions B) Complexity in setup and management C) Inability to handle large volumes of data D) Requirement for skilled database administrators

The correct answers are: A) High cost of some SQL database versions. B) Complexity in setup and management. D) Requirement for skilled database administrators.

Question: Describe difficulties in implementing an ERP system. More than one answer may be correct. A) High costs B) Steep learning curve C) Maintenance costs D) Poor access to data

The correct answers are: A) High costs B) Steep learning curve C) Maintenance costs Option D) Poor access to data is incorrect, as ERP systems are designed to improve access to data by centralizing and integrating it across different departments. However, high costs, steep learning curves, and ongoing maintenance costs are common difficulties in ERP implementation. 4o

Question: From the following list, select the various components of the World Wide Web (WWW). A) Hypertext Transfer Protocol (HTTP) B) Uniform Resource Locators (URL) C) Hypertext Markup Language (HTML) D) Base Transceiver Stations (BTS)

The correct answers are: A) Hypertext Transfer Protocol (HTTP) B) Uniform Resource Locators (URL) C) Hypertext Markup Language (HTML)

Question: While bitcoin is one of the most well-known cryptocurrencies, there are others. Which of the following are popular cryptocurrencies? More than one answer may be selected. A) Litecoin B) Ethereum C) Lunar D) PYT

The correct answers are: A) Litecoin B) Ethereum C) Lunar D) PYT

Question: According to the National Institute of Standards and Technology (NIST), which of the following are recommendations of cloud computing? More than one answer may be correct. A) On-demand self service B) Broad network access C) Resource pooling D) Slow elasticity

The correct answers are: A) On-demand self service B) Broad network access C) Resource pooling D) Slow elasticity

Question: In what ways do Enterprise Resource Planning (ERP) systems help organizations improve operational efficiency? More than one answer may be correct. A) Provide a centralized database B) Provide access to data C) Offer customization D) Demand low start-up fees

The correct answers are: A) Provide a centralized database B) Provide access to data C) Offer customization D) Demand low start-up fees Although ERP systems can help with operational efficiency by centralizing data, providing access, and offering customization, the statement about D) Demand low start-up fees is generally not correct. ERP systems tend to have high initial costs, but their long-term benefits can justify the investment.

Which of the following accurately cover key features of Microsoft Power BI? Check All That Apply A) Provides data transformation and modeling capabilities B) Available only to large corporations C) Offers self-service access for end-users D) Includes interactive data visualizations

The correct answers are: A) Provides data transformation and modeling capabilities. C) Offers self-service access for end-users. D) Includes interactive data visualizations.

Question: Which of the following is a characteristic of the Internet that helps explain how it works? More than one answer may be correct. A) The Internet has connection points called nodes. B) Data is usually stored on specialized computers called servers. C) Data is transferred between networks through hardware called routers. D) Information is transferred over the Internet in small groupings called segments.

The correct answers are: A) The Internet has connection points called nodes. B) Data is usually stored on specialized computers called servers. C) Data is transferred between networks through hardware called routers. D) Information is transferred over the Internet in small groupings called segments.

Question: Which of the following statements correctly defines a TCP/IP layer? More than one definition may be correct. A) The network access layer handles the physical parts of sending and receiving data. B) The Internet protocol layer controls the movement of packets throughout the network. C) The transport protocol divides data into packets and acknowledges these have been received. D) The DNS protocol manages the application that requires network communication and facilitates communication.

The correct answers are: A) The network access layer handles the physical parts of sending and receiving data. B) The Internet protocol layer controls the movement of packets throughout the network. C) The transport protocol divides data into packets and acknowledges these have been received. D) The DNS protocol manages the application that requires network communication and facilitates communication. All options correctly describe various aspects of TCP/IP layers.

Question: Describe the factors associated with maintenance costs incurred by employing an enterprise resource planning (ERP) system. More than one answer may be correct. A) Time costs B) Increased IT personnel C) Software consultants D) ERP product research

The correct answers are: A) Time costs B) Increased IT personnel C) Software consultants D) ERP product research These factors contribute to the ongoing maintenance costs of an ERP system, which include the time and resources required to keep the system running efficiently, as well as ensuring that it remains updated and tailored to the organization's needs.

Question: Questions that data analysts often ask include which three of the following? A) What overall outcomes and results that are needed? B) Who will receive the information and analysis? C) What are the time constraints for the project? D) How much is the company being paid for my analysis?

The correct answers are: A) What overall outcomes and results that are needed? B) Who will receive the information and analysis? C) What are the time constraints for the project?

Question: When discussing personally identifiable information (PII), which three of the following are usually anonymized? A) names B) phone numbers C) social media activity D) Social Security numbers

The correct answers are: A) names, B) phone numbers, C) social media activity.

Question: Key skills required of data analysts include which three of the following? A) technical writing skills B) experience with SQL and computer code C) in-depth understanding of sociology D) oral communication skills

The correct answers are: A) technical writing skills. B) experience with SQL and computer code. D) oral communication skills.

Question: In order for a new block to be added to the blockchain, four criteria must be met. Which of the following are examples of the required criteria? More than one answer may be selected. A) A hardware company purchases lumber. B) The digital signature of the vendor and consumer, as well as the transaction amount and date and time of purchase are stored on a block. C) An independent bookstore pays off a line of credit used to purchase a bulk order of J.K. Rowling's most recent novel. D) An importer wants to check on the status of items he ordered from China last month.

The correct answers are: B) The digital signature of the vendor and consumer, as well as the transaction amount and date and time of purchase are stored on a block. D) An importer wants to check on the status of items he ordered from China last month.

Question: Which of the following is an example of how the project communications piece of project management software could be used when integrated with enterprise resource planning software? More than one answer may be correct. A) A project manager's report indicating that a phase of the project has been completed automatically triggers a bill to be sent to a client. B) The visual project completion map is automatically updated as phases are completed. C) The client is able to access information about all phases of the project in one place, reducing the need for individual status reports. D) A team lead is able to reassign a phase of the project when the project becomes too much work for the originally assigned staff.

The correct answers are: B) The visual project completion map is automatically updated as phases are completed. C) The client is able to access information about all phases of the project in one place, reducing the need for individual status reports. D) A team lead is able to reassign a phase of the project when the project becomes too much work for the originally assigned staff.

Question: From the following list, select the additional benefits of integrating ERP systems with financial management systems to provide centralized access and management of financial data. A) Improved visibility B) Structured compliance architecture C) The ability to generate financial reports D) Greater interaction between demand and supply

The correct answers: A) Improved visibility, B) Structured compliance architecture, C) The ability to generate financial reports, D) Greater interaction between demand and supply.