MIS exam !

. In business, we often use information to reduce ___________. a. uncertainty b. clutter c. information overload d. credibility e. data

a

If you are seeking information related to rapidly evolving topics, such as information technology, you may need information that is very up-to-date. What aspect of usefulness would likely be required? a. Currency b. Appropriate c. Relevant d. Consistent e. Objective

a

Individuals in information systems careers ______________. a. design, build, support or manage information systems b. create, and develop websites c. define organization vision d. purchase hardware e. maintain databases

a

What are the four categories of change that information systems enable within an organization? a. Process improvements, automation, control, information flow b. Database, system software, feedback, integration c. Input, storage, business rules, output d. Electronic Data Interchange, feedback, system, subsystem e. Business rules, control, equifinality, open system

a

. A set of coordinated activities that lead to a specific goal or outcome is known as: a. business process b. rules c. strategic goals d. management directives e. vision

a

. The strategic planning process is __________, which requires managers to revisit earlier steps. a. iterative b. redundant c. cooperative d. seamless e. retroactive

a

A _________ is an element of a system. For example, a television might be a part of a home entertainment system. a. component b. piece c. section d. unit e. particle

a

. Decision making involves choosing alternatives. Making this choice requires ____________. a. researching every available source b. information about the alternatives c. reviewing unsolicited information d. full knowledge of all available options e. input from management

b

. It is important to realize that an information system does not require a(n) ____________. a. person b. computer c. input d. output e. process

b

. ______________ enable users to connect and process data to help with management decision making. a. Decision making tools b. Information systems c. Information technologies d. Knowledge management systems e. Expert systems

b

A subsystem is a system that is _____________. a. under review for errors b. part of a larger system c. located under the original system d. not fully tested e. allows for interaction with other systems

b

According to the evaluation framework for information quality within the text, information must be __________ and _____________. a. documented, referenced b. useful, believable c. valid, timely d. focused, accepted e. local, relevant

b

An information system is a combination of ________, ________, _______, and processes. a. numbers, letters, symbols b. technology, data, people c. protocol, resources, memory d. adaptation, data, people e. processes, technology, data

b

Assessing the comprehensiveness of information requires assessing the ____________ and the __________ of the information. a. weight and breadth b. breadth and depth c. height and width d. length and depth e. breadth and width

b

Data that has been processed into something useful is: a. raw data b. information c. knowledge d. wisdom e. hardware

b

The __________ controls the operation of the computer, including how the data are retrieved, manipulated and communicated. a. person b. software c. data d. hardware e. business rule

b

The goal of a system is achieved by _______________ . a. adding steps to a simple process b. taking inputs and processing them to produce outputs c. organizing information into databases d. removing information that is old or stale e. none of the above

b

The more uncertainty there may be around a decision, the more ___________ we seek to reduce that uncertainty. a. inconsistency b. information c. data d. reports e. help

b

To be useful, information is ______ and ________ , which leads to knowledge. a. understood, explained b. interpreted, applied c. complete, evaluated d. reviewed, approved e. identified, dissected

b

What are the outcomes of strategic business planning sessions? a. Vision, goals, strategy b. Mission, strategy, software c. Market position, segmentation, competition d. Plan, expectations, goals e. Focus, concentration, road-map

b

What are the three main purposes that all business use information for? a. Reading, writing, and arithmetic b. Communications, process support, and decision-making c. Data, storage, and hardware d. Software, communications, and process support e. Decision-making, software, and hardware

b

What is information technology? a. The hardware used in an organization b. The hardware, software and media used to store, organize, retrieve and communicate information c. An information system d. Applying technology to organizations e. Applying technology to systems

b

When filling up with gasoline today, most people complete their entire transaction at the pump. This includes paying for the transaction, filling the vehicle up with fuel, and receiving a receipt for their transaction. What type of organizational change has this information system allowed for? a. Information flow b. Automation c. Control d. Business process e. Integration

b

Which information quality dimension refers to the concern for how information is provided to the user? a. Intrinsic b. Representational c. Contextual d. Accessibility e. Believable

b

Which of the following does not make up the intrinsic dimension of quality? a. Accurate b. Complete c. Believable d. Objective e. Consistent

b

Which of the following is information that is applied to some decision or action? a. Data b. Knowledge c. Wisdom d. Decision making e. Information literacy

b

While researching a paper for history class, you become completely overwhelmed with your search in the library. You decide that instead of a general Google search, you will only use sources from a database devoted strictly to history articles. What strategy for dealing with information overload can this be most likely compared to? a. Research b. Filtering c. Dismissing d. Withdrawing e. Dissection

b

Your research for a paper on United States population growth leads you to an article on demographic trends in Africa. This information should not be considered to be ___________ when identifying its usefulness. a. believable b. relevant c. fine d. objective e. none of the above

b

______ serves as facts that are manipulated by the system to produce information. a. Hardware b. Data c. Software d. Procedures e. Communications media

b

_________ can take many different forms ranging from human organs to computer software. a. Data b. Components c. Information d. Subsystem e. Interchange

b

_________ is a set of functions intended to ensure the proper operation of a system. a. Initialization b. Control c. Feedback d. Formatting e. Decision making

b

__________ refers to the structured, electronic transmission of data between organizations. a. Electronic funds transfer b. Electronic data interchange c. Extensible markup language d. Information flow e. Integrated communication

b

. A statement that defines or constrains an aspect of a business with the intent of controlling behaviors within the business is called a(n) ______________ . a. business law b. information system c. business rule d. organization e. common sense

c

. The process by which a system regulates itself by monitoring its own output is__________. a. interchange b. transfer c. feedback d. serial e. interface

c

A survey conducted in 2005 found that the State of Louisiana was the happiest State in the United States. The survey was completed before Hurricane Katrina destroyed most of New Orleans and the surrounding area. The information quality for this survey is probably not: a. Objective b. Complete c. Current d. Relevant e. Qualified

c

A thermostat reaches a certain temperature and sends a signal to the air conditioner to begin cooling the room. Sending the signal to the air conditioner is known as what? a. Feedback b. Data c. Control d. Information e. A process

c

All of the following are tips for evaluating an applicant's resume except: a. Seek out additional references through contacts within the organization b. Perform a Web search of the candidate c. Hire a company to conduct background searches on all of your applicants d. Look for inconsistencies e. Ask the applicant for specific dates of employment and verify these dates

c

An information system is directed towards the _______, ________, ________, organization, retrieval and communication of information. a. validity, collection, standardization b. design, manipulation, administration c. collection, manipulation, storage d. authority, usefulness, intelligence e. collection, progression, usefulness

c

Knowledge can best be described as: a. data b. a person, place or thing c. information that is applied to some decision or action d. the description of information e. stored data

c

Online registration verifies that you meet all prerequisites of a particular course before you can successfully register for the course. This information system is using _________ to ensure that business rules are followed. a. a workflow system b. personal applications c. control d. motivation e. functional systems

c

People in __________________ careers use systems to retrieve, report on and analyze information contained in systems. a. information systems b. information research c. information analysis d. insurance adjusters e. accounting and finance

c

The _________ performs computations, stores the data and software used by the system, displays information and provides the platform for users to interact with the system. a. person b. software c. hardware d. information e. operating system

c

The ability to efficiently and effectively determine what information is needed, then access, evaluate, use, and manage that information in an ethical manner is__________. a. information systems b. information technology c. information literacy d. connectedness and usefulness e. information knowledge

c

What is the degree to which information is correct and free from error? a. Useful b. Relevant c. Believable d. Appropriate e. Current

c

What is the difference between data and information? a. Data is stored, information is not. b. Information is knowledge, data is not. c. Data is raw and is converted to information once it has been processed. d. Data must be numbers, information must be text. e. They are the same thing

c

What type of publication generally has credibility? a. Wikipedia b. Supermarket tabloid c. Peer-reviewed journals d. Undated websites e. Op-ed article

c

Which of the following describes a situation that uses bad information as the basis for a decision, resulting in making a bad decision? a. First in, first out b. Last in, last out c. Garbage in, garbage out d. Bad choices e. inefficiency

c

Which of the following is not an advantage to the amount of readily accessible information available online? a. It is less time consuming to find information b. It is less difficult to find information c. There is no quality control to the information online d. Anyone can provide information online e. There is easy access to information

c

Yahoo! Finance provides stock quotes that are 15 minutes delayed. For which reason would this delay be unacceptable to a professional stock day-trader? a. Relevant b. Timely c. Current d. Complete e. Accurate

c

____________ combines bits of data giving the data some context and meaning. a. Identifying subsystems b. Labeling relationships c. Connecting data elements d. Developing scenarios e. Correcting errors

c

_____________ is being faced with more information than we can effectively process. a. Filtering b. Withdrawal c. Information overload d. Strategic systems e. Inconsistent data

c

Wisdom involves: a. age and life experience b. formal education c. using knowledge for the greater good d. using consultants e. reviewing data

c

The hardware, software and media used to store, organize, retrieve and communicate information is known as __________. a. information systems b. usefulness c. connectedness d. data e. information technology

e

Data can best be described as: a. information b. wisdom c. knowledge d. raw symbols (unconnected facts) e. software

D

What are the six critical elements of an information system? a. Data, hardware, software, communication media, procedures, people b. Money, technology, people, opportunity, planning, implementation c. Data, systems, peripherals, hardware, decisions, people d. Location, collection, openness, management, procedures, authority e. Technology, management, executives, organization, departments, communication

a

What is believed to be the most critical skill for the future? a. Information literacy b. Wise decision making c. Information management d. Knowledge management e. Information discovery

a

What is the systematic determination of the merit and worth of information? a. Information evaluation b. Information credit c. Credibility d. Bibliography e. Strategic systems

a

When considering data, information, knowledge and wisdom as a hierarchy, which of these is deeper and more uniquely human? a. Wisdom b. Data c. Information d. Knowledge e. None of the above

a

When information is at the degree that is applicable and useful for the task at hand, it is considered to be __________ . a. relevant b. timely c. objective d. consistent e. accurate

a

_________ is a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior. a. Communication b. Knowledge sharing c. Text messaging d. Language e. Information Literacy

a

__________ refers to a set of devices and protocols that enable computers to communicate with each other. a. Communication media b. Unified communications c. Integrated networking d. Internet protocol e. Instant messaging

a

____________ is the idea that in an open system there are many different paths to the final outcome. a. Equifinality b. Open source c. Random access d. Multiple paths e. Closed destination

a

Considering information quality costs, when purchasing which of the following would you most likely want to consider "high quality" information? a. Office supplies b. Computer c. Store front sign d. New office building e. Telephone

d

Contextual dimensions of information quality include which of the following? a. Accurate, believable, objective, consistent b. Form, location relevance, timely c. Money, technology, people, weight d. Relevant, timely, complete, current e. Accurate, location, complete, consistent

d

One study estimated that on average bad information costs businesses up to ______ of their revenue. a. 75% b. 3% c. 25% d. 12% e. 40%

d

To purchase office supplies for your office, a request is made for supplies in an information system. This system notifies your immediate supervisor that an order is waiting for his/her approval. If the order is approved, it is forwarded to the appropriate vendor and you are notified that the order is placed. What type of organizational change has this information system allowed for? a. Knowledge b. Control c. Business process d. Information flow e. Integration

d

Two important concepts that are framed by understanding the DIK hierarchy are: a. time and location b. news and opinion c. relevance and timeliness d. connectedness and usefulness e. intelligence and data

d

What are two strategies for dealing with information overload? a. Ignoring and reading b. Picking and choosing c. Reducing and ranking d. Filtering and withdrawal e. None of the above

d

What is the hardware, software and media used to store, organize, retrieve and communicate information called? a. Information systems b. Hardware c. Software d. Information technology e. Usefulness

d

What is the most important component of any information system? a. Hardware b. Software c. Business rule d. People e. Feedback

d

When sitting at the coffee shop on campus, you connect to the wireless network so that you can research a project for management class. What element of an information system is the wireless connection? a. Data b. People c. Software d. Communication media e. Hardware

d

Which of the following is not a problem caused by information overload? a. It reduces productivity. b. It increases stress. c. It leads to physical health problems. d. It provides justification for decisions. e. It complicates decisions.

d

Which of the following is not a reason that managers gather information? a. To justify decisions b. To verify previously-acquired information c. In a belief that more information improves decision making d. To maintain unsolicited information e. In the belief that the information may be useful later

d

Which of the following is not a way that information systems help businesses cope with the ever-increasing amount of information? a. They help gather large amounts of data quickly, easily, and reliably. b. They allow businesses to store and organize very large amounts of data. c. They perform their data manipulations quickly, accurately, and consistently. d. They eliminate the human component from the system. e. They retrieve and output information in a variety of forms, as determined by the user.

d

Which part of an "information system" is the most critical? a. The system b. The data c. The knowledge d. The information e. The technology

d

Which step is the first step of the strategic planning process? a. Information systems assessment b. Information systems vision c. Information systems architecture d. Strategic business planning e. Strategic initiatives identification

d

While using word processing software to type your paper for an English course you realize that you are actually using __________ software to complete your work. a. data b. systems c. anti virus d. application e. instant messaging

d

While waiting tables at a local restaurant, your last table ordered steak, lobster, and two soft drinks. Which elements of the restaurant information system would these items most likely be? a. Hardware b. Software c. Procedures d. Data e. Communications media

d

Wikipedia is a collaborative website that defines terms and provides information on many different subjects. It is not a peer reviewed site. Because of this Wikipedia probably lacks ___________ information quality. a. current b. relevant c. understandable d. accurate e. contextual

d

. Information systems include the following operations: a. resource, format, transfer, storage, processing b. format, input, transfer, interface, control c. input, interface, memory, processing, control d. operating system, application software, random access memory e. input, processing, storage, output, control

e

. Using filtering as a strategy to deal with information overload requires ______________. a. disconnecting from sources of information completely b. using Wikipedia to verify information c. reviewing all unsolicited information presented d. requesting references for all undocumented information e. determining what information you may need and what information merits attention

e

A set of interacting components, working together to form a complex, integrated whole in order to achieve some goal by taking inputs and processing them to produce outputs is known as a(n) ___________ . a. data b. component c. information d. process e. system

e

An open system is a system that ______________. a. requires specific input b. can be used by any user c. uses cross -functional models d. increases validity e. interacts with its environment

e

As part of a work project, you are asked to research a new product. In the process you may find a report by a high school student about the product of interest. Ultimately, you decide not to utilize this information because it is not useful. Which of the following reasons led you to make this decision? a. The information was not relevant. b. The information was not current. c. The information was not supported. d. T The information was not credible. e. he information was not appropriate.

e

Disconnecting yourself from information sources such as email, web, and TV is known as ___________. a. picking b. choosing c. reducing d. filtering e. withdrawing

e

Every two weeks you receive a paycheck at work. Your pay is based on the hours that you have tracked. At the end of the pay period the hours worked for everyone are gathered and processed. What type of information system is this? a. Personal application b. Functional and management information system c. Integrated enterprise system d. Global system e. Transaction processing system

e

In order to properly register for classes for next semester, the university makes available a course schedule that is updated in real time. This is most similar to the __________ dimension of information quality. a. objective b. consistent c. information d. peer-reviewed e. timely

e

Information systems enable users to ____________. a. research alternative solutions b. identify business strategic solutions c. share information rapidly d. store data e. connect and process data to help with management decision making

e

Online course registration and airline check-in kiosks are examples of ______________. a. business rules b. storage c. workflow system d. data e. customer self service

e

Operating systems such as Windows and Linux are examples of what type of software? a. Process software b. Manufacturing software c. Application software d. Enterprise resource software e. Systems software

e

The first step of the strategic planning process, which clearly identifies what the mission of the organization is, is often referred to as what? a. "Know Where You Start" b. "Know Where They Want To Go" c. "Just Do It" d. "Know How You Are Going To Get There" e. "Know Who You Are"

e

Today organizations need a(n) ________________, which is specifically meant to provide them with competitive advantages. a. management information systems b. competitive strategy c. competitive planning d. strategic planning process e. strategic information system

e

What term is used to describe the degree to which information that is appropriate for its intended use? a. Expertise b. Experience c. Wisdom d. Focused e. Information quality

e

When evaluating information what question should you consider first? a. Is the information credible? b. Is the information objective? c. Is the information believable? d. Is the information accurate? e. Is the information useful?

e

Which of the following does not make up the contextual dimension of quality? a. Relevant b. Timely c. Complete d. Current e. Understandable

e

Which of the following refers to using knowledge for the greater good? a. Data processing b. Ethics c. Information literacy d. Decision making e. Wisdom

e

Which quality dimension includes dimensions of quality that are important regardless of the context or how the information is represented? a. Contextual b. Representational c. Accessible d. Location e. Intrinsic

e

While placing an order on Amazon.com for your favorite movie, you find that you are not able to add the DVD to your cart because no more DVDs are in inventory. This is an example of _________ in action. a. inputs b. opportunity c. technology d. databases e. business rules

e

You are trying to make a decision about what new mobile phone to buy. In the process you find a website put together by Samsung (a mobile phone manufacturer). For which reason would you be hesitant to accept this information? a. Relevant b. Accurate c. Believable d. Consistent e. Objective

e

________ controls the operation of the computer, including how the data are retrieved, manipulated, and communicated. a. Information b. A person c. Data d. Hardware e. Software

e