MIS Final

There are _______ possible points for this course.

1,000

You visit your local florist to order flowers for a party you were preparing for. The florist, however, did not have the type of flower arrangement you hoped for but the florist was able to immediately find, order, and deliver this arrangement directly to your home from their supplier. What kind of relationship does this represent?

An Information partnership

Which of the following refers to a special 3-D virtual reality room that can display images of people and objects located in other similar environments all over the world?

CAVE

Which of the following systems uses information about customers to gain insights into their needs, wants, and behaviors in order to serve them better?

CRM

Which decision making phase is called the prescriptive phase of decision making?

Choice

Peter works as a quality inspection officer at a coffee factory. Due to personal obligations, he needs to leave work early one day, because of which certain consignments will be shipped without any quality checks. Peter is now thinking about the actions that the company will take against him if they find out about it. Which of the following is Peter considering before making his decision?

Consequences

In the world of e-commerce, your business should be able to distinguish between which of the following?

End consumers and other businesses

_____ information describes the environment surrounding the organization.

External

Which of the following is an e-commerce business model in which a consumer communicates through a business on the Internet, and directly provides product specifications to a factory that produces the product and ships it directly to the consumer?

F2b2C

A company with "maximum growth" as its goal is using a satisficing strategy while a company with "high growth" as its goal is using an optimizing strategy.

False

A hardware key logger cannot capture backspaces and deletions

False

A relational database model uses a series of physically related two-dimensional tables or files to store information in the form of a database.

False

A reverse auction occurs when a seller posts a list of items for sale and then accepts bids from interested buyers.

False

An ERP system in an SOA should prevent interoperability among multiple vendors.

False

An SOA approach to information requires that information be available in multiple formats in order to support interoperability.

False

An iris scan is an example of the "what you know" aspect of personal identification.

False

At upper organizational levels, information exhibits fine granularity because people need to work with information in great detail.

False

Customer relationship management is simply a collection of software.

False

DVD is a temporary holding space for data and software.

False

Databases and DBMSs are the technology tools that directly support OLAP.

False

Each of the three writing assignments is worth the same number of possible points.

False

Objective information attempts to describe something that is unknown.

False

Rapid application development discourages end user involvement as it tends to slow down the systems development process.

False

Scheduled virtual office hours for this course are on Saturdays from 4-6 AM.

False

The abstract is indented.

False

The design phase of decision making is the stage at which a course of action is prescribed.

False

The great digital divide enhances global stability

False

The most popular database model is the hierarchical database model.

False

The physical view of information focuses on how you as a knowledge worker need to arrange and access information to meet your particular business needs.

False

There is only one logical view of information but there may be numerous knowledge workers who have different physical views of the information in a database.

False

This course meets every Tuesday night from 6 to 9 PM.

False

Unless otherwise stated, deadlines for this course will be Fridays at 9:30 PM Central Standard Time.

False

Unstructured elements of a decision for choosing a job include consideration of such things as salary and signing bonus.

False

The concept of garbage-in-garbage-out (GIGO) relates to which information quality attribute?

Form

Which of the following supply chain activities ensures that the right quantity of parts arrive at the right time for production or sale?

Fulfillment

If the marketing department were to pass information to the finance department, what type of information flow is this considered?

Horizontal

According to the SOA philosophy, which of the following is the most important organizational resource?

Information

_____ refers to any computer-based tool that people use to work with information and support the information and information-processing needs of an organization.

Information Technology

Which type of transportation uses multiple channels to transport products from the manufacturing location to the customer destination?

Inter-modal

If you were to purchase a car and the assembly of that car was dictated by your requirements before it was manufactured, you would be utilizing which type of manufacturing process?

Just-in-time manufacturing

Which of the following supply chain activities keeps the cost of transporting materials as low as possible consistent with safe and reliable delivery?

Logistics

Which application supports the manipulation of information to support decision making?

OLAP

If you were to implement the new system while the existing system continued to run, what type of implementation method would you be following?

Parallel implementation

Johanna works for a child rights organization and is required to travel during the first quarter of the year to different underdeveloped countries. Her role is to visit the different country offices to help define project goals, brainstorm fundraising ideas, and realize the scope of projects at the onset of campaigns. For these sessions, she uses a mind mapping software. She prefers to rent the software prior to her travel instead of purchasing it, since she needs it only for a few months of the year. Which of the following is most likely being used by Johanna?

Personal SaaS

Which of the following captures and utilizes real body characteristics, such as breadth, voice, height, and weight to interact with a computer system?

Physiological interfaces

A(n) _____ is a field or group of fields that uniquely describes each record.

Primary Key

Which of the following refers to an environment in which businesses and organizations come to customers via technology with information, services, and product offerings based on their profiles?

Push technology

When you make a choice that may not necessarily be the best choice but it meets your needs, you're making a(n) _____ choice.

Satisficing

A(n) _____ decision involves processing a certain kind of information in a specified way so that you will always get the right answer.

Structured

A team of engineers are in the process of customizing an ERP suite to meet their organization's business needs. During the process of customization, they choose to replace certain software modules with software that has been developed in-house. After this, they also add modules from other vendors and plug them directly into the ERP solution. This is an example of which of the following concepts?

Sustainable interoperability

Why is technology considered "invasive"?

Technology is an integral part of our personal, as well as our professional lives.

Which phase in the SDLC verifies that the system works and meets all the business requirements developed in the analysis phase?

Testing

Which of the following is true of commoditylike business environments?

They have low barriers to entry

A CRM system uses information about customers to gain insights into their needs, wants, and behaviors in order to serve them better.

True

A decision support system (DSS) is a highly flexible and interactive IT system that is designed to support decision making when the problem is not structured.

True

A foreign key is also a primary key.

True

A primary key from one file and a foreign key from another file are used to create a relationship between two files in a relational database.

True

A technology-literate knowledge worker knows how and when to apply technology.

True

According to APA style, you should avoid using colloquial expressions.

True

An implant chip stores a person's medical history.

True

Analytics are hard-core, numerical data that allow people to analyze operations and processes and make better decisions

True

B2B e-marketplaces are virtual marketplaces in which businesses buy from and sell products to each other.

True

Both the front office and the back office systems send customer information to the corporate database.

True

Customer service and support functions are multi-channel.

True

E-mail, fax, phone, and the Web are all ways in which most companies interact with their customers. This approach is known as multi-channel service delivery.

True

Economy of expression calls for authors to avoid wordiness.

True

Extreme programming (XP) methodology breaks the project down into many smaller pieces or phases.

True

G2G e-commerce refers to the electronic commerce activities performed within a nation's government or between two more nations' governments including providing foreign aid and the sharing of border patrol activities.

True

Identity theft is often for financial gain, and the stolen identity is used to apply for and use credit cards in the victim's name or to apply for loans.

True

In terms of information needs, a company with a service-oriented architecture philosophy would focus on business intelligence and integrated information.

True

In the implementation phase of decision making, analytics takes on the role of quality control, allowing you to gather information regarding your solution to ensure that it's staying on target.

True

Pharming is accomplished by getting access to the giant databases that Internet providers use to route Web traffic.

True

The APA Publication Manual 6th Edition provides multiple sample papers.

True

The abstract is not indented.

True

The user interface management component of a DSS allows you to communicate with the DSS.

True

Users are usually involved in the testing phase as they are the most familiar with the business requirements and test conditions.

True

When you build a data warehouse and use data-mining tools to manipulate the data warehouse's information, you are actively engaging in analytics.

True

When you create a database, you first create its data dictionary.

True

With the help of CAVE technologies, you can visit your friends and relatives on a daily basis no matter where they live

True

You can incorporate your own insights and experience into your DSS.

True

In relation to SCM, what is an information partnership?

Two or more companies cooperating by integrating their IT systems

Just-in-time (JIT) is:

a method for producing or delivering a product or service precisely when the customer wants it.

A decision support system (DSS) typically has three components. Which of the following performs the functions of storing and maintaining information?

data management

A _____ is a special form of a database that contains information gathered from operational databases for the purpose of supporting decision-making tasks.

data warehouse

A _____ is a collection of information that you organize and access according to the logical structure of that information.

database

Information refers to ____.

is data that have a particular meaning within a specific context

Information exhibits high quality only if:

it is pertinent, relevant, and useful to you.

Data refers to ____.

raw facts that describe a particular phenomenon

An assessment of what is right or wrong can be determined by considering the ____, which may be defined as how long it will take for the benefit or harm to take effect.

time to consequences

A DSS typically has three components. The _____ component allows you to communicate with the DSS.

user interface management