mission statement vs vision statement

Bringing a vision to life:

*Metaphors *examples *wrd pics *theme songs *quotations *pics *analogies *anecdotes *slogans *poetry *humour *symbols *STORIES

Explain the concept of ethical leadership:

1. Do No Harm - To self and others Corollaries: a) Prevent harm b) Minimize unavoidable harm 2. Make Things Better - For self and others Respect Others ("Do unto others as they would have you do unto them") • Confidentiality • Truth Telling • Promise Keeping (true to your word) 3.Be Fair - To be fair is to give others their due 4.Be Loving - the WD-40 of relationships

9 primary leadership skills :

Administrative skills}1.)managing people2.)managing resources3.)showing technical competence Conceptual skills}4.)creating visions5.)strategic planning6.)problem solving Interpersonal skills}7.)being socially perceptive8.)showing emotional intelligence9.)managing interpersonal conflict

Animating the vision:

Animate the Vision - Create Images of the Future: Your vision needs to be seen clearly Everyone has the ability to create a vision that models their passions and talents Experiences can help make visions/passions more visible

Animating the vision:

Animate the Vision - Express your Emotions: You are responsible for the commitment and view people have of yourself Good experiences last a long time - an emotional connection with another makes them remember you and feel more connected to you

Animating the vision:

Animate the Vision - Practice Positive Communication: If another individual has forgotten their passion and cannot find their vision you should help them to find it

Creating a vision statement

Steps to Creating a Vision Statement: Involving others -in an organization the vision statement should be created with the involvement of others Short and sweet - concise & memorable Choose your words carefully Be patient - process takes time It should be ambitious Aligned to values of the group

paradox of power:

become more powerful by ....by giving your own power away

concept of constructive climate:

What is a constructive climate?: A climate that builds and shares ideas between the leader and followers - to share ideas respect, credibility, trust, and so on need to be established in the professional relationship The leader needs to create openness with his/her followers Trust can be broken if someone says they are going to do something and they don't

Searching for opportunities:

searching for opportunities,to get extraordinary things done, is about change. change is the work of the leaders of all types , in all positions; must transform the way things are done,people processes, systems and strategies all must change , to make this happenleaders:

whats a vision?

what does a vision say to you

foster accountability:

when people take personal responsibility

NH,CH12

: Overcoming obstacles

NH,CH6

:DEVELOPING LEADERSHIP SKILLS

K&P,CH8

:ENABLING OTHERS TO ACT

K&P,CH10

:ENCOURAGE THE HEART

K&P,CH5 { By:}

:ENLIST OTHERS

K&P CH4

:ENVISION THE FUTURE

NH,CH8

:ESTABLISH A CONSTRUCTIVE CLIMATE

NH,CH11

:ETHICS IN LEADERSHIP

K&P,CH7

:EXPERIMENT AND TAKE RISKS

NH,CH10

:HANDLING CONFLICT

NH,CH9

:LISTENING TO OUT -GROUP MEMBERS

K&PCH6

:SEEK OPPURTUNITIES

K&P,CH9

:STRENGTHENING OTHERS

foster self confidence:

Foster Self Confidence: Coaching is important to train your employees Feedback helps build on leadership - it can help a person become better at their job or in their leadership style

Exercise Outsight :

Exercise Outsight : There are no bad questions, just bad answers Don't get caught up in the current moment

expect the best:

Expect the Best: If there aren't clear rules and standards, work will not be done accurately Work needs to be clearly defined in order to properly receive completed work Both negative an positive feedback will affect you positively in the long run

how they form:

How do out-groups form?: ⦁ If we look at politics, we can see that there are always out-groups and always in-groups ⦁ Our society tends to not build inclusivity - some people merely feel that they cant identify with the in-group which is why they go to another group for some comfort ⦁ As a leader, you can make the norms more universal so that all individuals can identify ⦁ A compromise with the out-groups is important - communication is key to understanding them ⦁ It is important to show the out-group individuals that their beliefs do tie in with the beliefs of the norms or in-group

Inspire a Shared Vision:

Imagine Possibilities: Its important to articulate Individuals already have themes, patterns, and beliefs ingrained in them however, it can change if a job requires them to Can you find patterns or bits and pieces within something, create a vision and have a positive outcome? If you can you will be successful in your career Reading credible and important material can help educate us in what's going on in the world - to envision a future you need to fit into the world Pick patterns that will help you move forward and help you make a difference Find your passion

factors to establish constructive climate:(4 elements)

Provide Structure: Structure is important to success The structure outlines what is important and what the boundaries are Structure can give a sense of security, or an outline of what is to be expected Most groups create a group contract to create some structure within the group - it can help clarify a persons position Promote Standards of Excellence: There are high expectations - performing well is vey important and it is very bad to let someone down How do members treat one another? Do the members have the proper strengths to be able to achieve excellence? What goals should be achieved and what are the consequences if these goals aren't achieved? What needs to be increased, lessened, changed, and so on The 3 R's = require, review, and reward Clarify Norms: How is everyone in the group treated? What are the group norms in regards to behavior? If you are uncomfortable, its important to speak up so that your problem can be addressed and fixed Maximizing group effectiveness should be a group goal Some norms can be informal depending on the leader As a leader, you need to treat your followers well; through listening and trusting (has to be learned), honesty, loyalty (has to be earned), and so on Big groups take a longer time for norms to be established Build Cohesiveness: ⦁ The goal is to allow employees to express their beliefs ⦁ It is important to create "we" in a group Positive Outcomes of Cohesiveness: ⦁ Behaviour becomes more consistent How Leaders can build Cohesiveness: ⦁ Trust can be created

recognizing contributions:

Recognize Contributions: We need to expect the best from people in order to recognize our contributions You have to believe in other people in order to make good things within an organization or company happen By working with someone you can figure out what their knowledge's and skills are and then have the ability to train them in whatever they lack By believing in others you can motivate them to act correctly and make good contributions

Strengthening others:

Strengthening Others : Active listening helps especially when in groups Concentrating completely on group members and helping them will in the end help you

Take pride in being unique:

Taking Pride in Being Unique You become more enthusiastic about your job if you connect your passions to it By focusing on the positive around you in your life, your body realizes endorphins that create more positive experiences and make you happy and in return that create better work outcomes, and better life outcomes.

Obstacles in practice:

There are many ways a leader can be helpful: 1. by listening to their complaints, 2. encouraging them, 3. providing counsel Challenge: figure out what the problems are and to decide what to do to solve them.

What is a vision?whys it important?

vision:ideal model of an ideal future.its important because a vision functions as a map to provide ppl with direction,also challenges ppl to commit themselves to greater common good.

7 obstacles:

1. Unclear Goals: Leaders need to make goals clear. If goal is vague → Clarify it If goal is embedded among other goals → Identify it Follower: be sure to fully explore and understand what is provided before approaching leader. 2. Unclear Directions: Ineffective performance results from unclear directions from leaders. Leaders must consider defining the path to the goal Let the experienced follower figure out the how. Provide direction and support where needed. 3.Low Motivation: Expectancy Theory suggests people will be more motivated when the effort they put into a task leads to an expected outcome that they value. This occurs when individuals: .feel competent .get what they expect .value what they do SOLUTION: Let people know that they are competent. Make sure the outcome people expect from their effort is achievable and will likely occur. Help others see the value in their work performance through monetary rewards, positive personal feedback, or special achievement awards. 4.Complex Tasks: When the task is complex the leader needs to be directive and clarify the path to the goal. Directive leaders give others instruction, including: .What is expected of them .How it is to be done .Timeline for when it should be completed .Setting clear performance standards 5.Simple Tasks: Simple, repetitive tasks can negatively affect motivation Solution: Give support and nurturance 6.Low Involvement: People want to "fit in." By expressing their thoughts & opinions, individuals feel like they are making a contribution to the group. Leaders should use a participative style to address the issue of low involvement. They create a climate that is open to new and diverse opinions. 7.Unchallenged: Leaders should adopt an achievement-oriented style of leadership. Challenge individuals to perform at the highest level. Challenges and difficulties will always be present for people in the workplace. Effective leaders help individuals define their goals and the paths they wish to take to meet those goals.

5 buses of power and its relationship to ethical leadership:

1.Referent Power: The power to have individuals engage in tasks because they like and respect you 2.Legitimate Power: The power that comes to an individual based on their position 3.Expert Power: Power that is accrued to you because of your knowledge and expertise 4.Reward Power: The power you have over others because of your capacity to provide rewards 5.Coercive Power: The power you have because of your ability to punish or penalize others

3 principals related to the action of an ethical leader:

1.Showing respect: Respect requires valuing others' ideas and affirming them as unique human beings. 2.Serving others: The leader places others' interests foremost in his or her work & acts in ways that will benefit all. 3.Showing justice: Justice demands that a leader place the issue of fairness at the centre of decision making.

Vision

6 Characteristics of a Vision: A Picture of the Future Change and challenge Values Provides a roadmap Links the present to the future Helps to establish standards of excellence and integrity

Leadership ethics in practice:

6 factors related to ethical leadership: 1.The character of the leader 2.The actions of the leader 3.The goals of the leader 4.The honesty of the leader 5.The power of the leader 6.The value of the leader

Concept of obstacles in the workplace:

A hindrance, problem, or hurdle that gets in the way of followers and makes it difficult for followers to reach their goal.

Animating the vision:

Animate the Vision with Symbolic Language: Get your vision/passion out there - because that's when you are going to begin making a difference Very often individuals have a calling toward something and that's the passion they usually follow You need to have a cause, a calling, and a destiny to properly implement your passion Every individual has talents and gifts, as an individual you have the responsibility to apply those to your life

Animating the vision:

Animate the vision - Speak Genuinely: Do you have any credibility, are you fun to be around, can others trust you/confide in you, and so on You want to be around someone who has a positive view about the future, is upbeat, and is happy about their life If your heart isn't there, then your words aren't there Individuals can always tell when a leader is faking it and doesn't believe in what he/she is preaching

OUTCOMES OF CONLFICT (POS AND NEG)

Conflict Explained Parts where individuals clash : Intrapersonal; conflict within yourself When a boss tells you to do something but it goes against your values so you don't - this can lead to job loss Interpersonal; you compromise yourself sometimes to avoid conflicts Societal; (ex; in Belgium there's an intrapersonal conflict which is fear [because of the threatening attacks]) Understanding the elements of conflict : Think of the biggest conflict you've been in, was it resolved? Sometimes conflicts with parents don't get resolved and open conflict turns into hidden conflict - can create some distress in the relationship Your feelings can be damaged because of a conflict - how do you feel toward that person, are you hurt or okay? Everyone Differences, everyone is different - we are culturally different, we look different, we think differently. These are all the elements of conflict that need to be worked on Conflict is especially about feelings and solving our differences

connecting to what's meaningful to others:

Connecting to What's Meaningful to Others : Vision, purpose, and passion is sitting in all of us - we need to be able to connect with those to reach our goals Everything we do matters - whether they are good or bad - all our actions affect us and others around us Course material matters because it helps us to get a job in the future but it also shows that we are competent and that we have the ability to learn To learn is transferring knowledge into skill

develop competence and confidence:

Develop Competence and Confidence This can improve your skill development and knowledge, it will also create competence and confidence within yourself when a job is done well The leaders job is to build your confidence and competence and help you complete your job properly To be a proper leader, these things need to be mastered People cant do what they don't know how to do, sometimes leaders need to educate them or train them to know how to properly handle situations/problems that they may need to overcome without help What are your priorities? These need to be established before completing tasks

Enable others to act :

Enable Others to Act: Allow others to know that you are there for them - let them know that they are doing the right thing Create relationships with others through active listening You need good communication skills to create good relationships

strategies to manage relationships with out groups:

Engaging Out-group Members: ⦁ It is important to see their perspective and try to include them, this can be done through empowering them and trying to build a better relationship with them ⦁ It is important that out-groups are also heard - they want to be heard Build a Relationship: ⦁ It is important to create special bonds with all members - some type of relationship is important as a leader = everyone is unique and has something positive to offer Create a Special Relationship with Out-group members : ⦁ Communication is really critical to build a relationship and create trust with another individual ⦁ Being connected with someone helps create a flow between the two ⦁ Can you give a person responsibilities, challenges, and so on? If a relationship is built, this can be done

EhaEnhance Self-Determination :

Enhance Self-Determination : When a leader gives you power, you don't want to let them down. In the end, this means that the leader has gained the power of his employee and can trust him Enhance Self-Determination - How: It is important to act independently and its important to have some choice in the matters Freedom of choice can create the stakeholder to have more accountability and be ore responsible in what they are supposed to be doing

Animating the vision:

Enlist Others - Animate the Vision: You need to enhance your communication skills Body language and tone of voice help to transmit your passions to others You need to ignite people - have a positive attitude and a expressive tone of voice to help transmit your excitement/happiness to others

inspiring emotional commitment

Enlist Others - Inspiring Emotional Commitment: Its hard to follow your passions alone - support from friends and family is really important to ensure commitment from yourself and to give you some emotional support Visions help passions and dreams come true Every person is Unique and should embrace that they are so Having a common purpose is aligning your dreams with another person's dreams

facilitate relationships(developing trust):

Facilitate Relationships - Developing Trust: Everyone in a common area needs to succeed to that there is a common ground - if one person fails everyone else can feel the repercussions If you receive you should try to give and vice versa - you should do your best to help others when they need it Many companies are interdependent and needs each employee to create overall success Face to face interactions are absolutely critical - it can help to receive and perceive information in the correct way that it is sent out You cannot have a relationship with someone if you do not have any face-to-face interaction Face-to-face interaction skills are very important

Inspire a shared vision:

Feel Your Passion: Passion helps individuals to be personally involved in their work Setbacks will happen if you aren't following your passions When you find your passions, you'll know what it is and you will continually try to be in that life

find a common purpose:

Find a Common Purpose: People know more about you then you realize - they see your daily patterns and can assess you - they can be an asset when creating a personal vision Active listening is a skill that can be developed and learned Active listening is listening deeply to others - you need to clear your mind so that you are completely engaged in what that certain individual is saying - you need to be able to get out of your own head and enter the head of the other To listen to a persons feelings you need to listen to a persons tone and empathize with them If our vision is clear we know exactly where we are going and we can go there faster, do more work quicker, and carry the load Adapting to surprises can be difficult but individuals are capable of doing it We tend to hesitate when attempting something new, but as long as it is your passion you will thrive

fisher and ury's approach:

Fisher and Ury Approach to Conflict : Separate the People from the Problem This isn't easy because just as the picture in the slide shows they are all tangled with each other - the people are usually tangled into the problem Focus on interests, not positions Try not to criticize others, be sensitive to how others feel in the situation Invent Options for Mutual Gains You want to frame the outcome as a win-win situation Insist on Using Objective Criteria

generate small wins:

Generate Small Wins: Take advantage of the opportunities near you There are many resources people refuse to use that can truly help improve their lives - in school, work, and so on You need to work on the setbacks and try to improve the situation present Small wins can create a better outcome and a bigger success In a sense, success brings success When you fail, figuring out what options and resources are available to you, will help you succeed again

Vision implementation

Implementing the Vision: The leader must model the attitudes-values and behaviors set forth in the vision Build credibility Set high expectations for others Set some challenging goals to motivate others Vision is grounded in values and advocates change toward the shared goals in the organization.

role of leaders in the development and management of outgroups:

Leader Member Exchange Theory (LMX) : ⦁ Job rotation; having a toll attitude - wiggle room to get the job done Later Studies: ⦁ If a leader invests more, then his/her followers will also invest more ⦁ Positivity will flow if the environment is positive Empower: ⦁ When you empower people, they will work harder so that they don't let you down ⦁ It's a paradox ⦁ More empower you give people, the more out-groups will contribute, and all members will try harder

relationship between leadership and management skills:

Management vs. Leadership: To be a good leader you need both managing and leadership skills, and vice versa You first need to develop your management skills and then your leadership skills Leaders are about tomorrow - they have a vision, while managers are about today Management is about things, you manage things Leadership is about people, you lead people

kilman and thoms framework for conflict management:

Managing Conflict: Differentiation: ⦁ What is your position, what makes you different, what is my position, where a I coming from? ⦁ Break it down into small manageable pieces - into individual parts Kilmann & Thomas Conflict Styles : ⦁ To continually avoid and accommodate others is to never solve the problem and to always push it back - this can make the problem get bigger even when it is initially a very small conflict ⦁ When in a crisis, people usually become autocratic and take on a more aggressive role ⦁ If you can't win and you can't compromise don't go toward the situation ⦁ You have to know yourself - what is my natural inclination? ⦁ Avoiding doesn't work because the problem will still be around ⦁ Accommodating depends on how many interests are at stake Accommodation Style: ⦁ in

Aligning Your Dream with the People's Dream:

One way to learn content with something you don't understand is by asking questions Connect your message to others by using their; values, aspirations, experiences, and lives - this will make the other interested in the message you are trying to explain to them

out groups:

Out-groups - Definition : ⦁ Usually in opposition or just disinterested in being with other groups ⦁ Can feel alienated and powerless

characteristics of out groups:

Out-groups explained: ⦁ These are the minorities ⦁ They can feel too intimidated and don't want to voice their opinions in case another makes fun of them ⦁ To be a leader, it is important to stand up to this and break down the barriers between in and out groups ⦁ Social loafers = use other peoples performance and claim it as their own - can become difficult for a leader to decipher this from genuine good work What do you think about out-groups? : ⦁ It is important that leaders listen to all groups because there could be different/better ideas to come in ⦁ Out-groups are inevitable ⦁ People that don't conform to the exact behaviours of others, usually get pushed aside and not listened to ⦁ Most people have been left out at least once in their lives

"Path-goal theory" of motivation:

Path-goal leadership addresses the way leaders can assist others in overcoming obstacles that hinder productivity. .................................Obstacles Subordinates Path------------------Path Goals (Productivity) . Defines Goals . Clarifies Path . Removes obstacles . Provides support Perspective: Goal - To enhance employee performance and satisfaction by focusing on employee motivation Motivational Principles (based on Expectancy Theory) - Subordinates will be motivated if they believe: they are capable of performing their work that their efforts will result in a certain outcome that the payoffs for doing their work are worthwhile

Personalize recognition:

Personalize Recognition: When people complete tasks correctly they look for praise They want sincere thank you's for their hard-work They want to feel valued Getting close to people and figuring out what they do and don't need will help with assessing them It is difficult to be friends with a constituent but of you have the ability to separate the friendship from the workplace then there should be no problem The most difficult part would be giving negative feedback to a friend that you work with However, followers are more willing to follower a leader if a connection has been made. The two most powerful words are Thank You

conceptual skills:

Problem solving: 1.) identify the problem2.) generate alternative solutions 3.)select the best solution4.)implement the solution. strategic planning:requires developing caring plans of action based on the available resources and personnel to achieve a goal .ability to learn,capacity to adapt,managerial wisdom. creating vision: a leader needs to be able to set forth a pic of the future that is better than the present, then move others toward a new set ideals and values that will lead to the future.

impact of out groups on group and organizational performance:

Recognition: ⦁ Acknowledge the contributions of others ⦁ If they aren't significant in your eyes, you should ask for more content - it may be important for them for a certain reason that you haven't yet recognized ⦁ When are contributions are recognized, then they are made legitimate Inclusion: ⦁ Make everyone feel included ⦁ Make sure others don't squash down members - encourage diversity and encourage differences in opinions ⦁ We are born with a need to belong and as a leader we can encourage this belonging ⦁ Its important to reward others for being different, not punish them Listening Tips: ⦁ It is important to focus totally on the person speaking and not to think about your answer just listen until the person is done ⦁ Don't assume what a person will say, just listen to exactly what they have to say instead ⦁ Don't interrupt people, they should be allowed to take control of the conversation during their time ⦁ Their perspective is important and its good to treat that individual as important ⦁ Baggage; the extras that individuals carry with them Empathy: ⦁ Understand how a person feels ⦁ Try to identify with them

Seize the initiative:

Seize the initiative Everyone does a better job when they take charge of the situation Some people don't do well when faced with a challenge, but normally challenge brings out the best in people BAU = Business as usual It is better to ask for forgiveness than ask for permission

share knowledge and info:

Share Knowledge and Information: Share experiences and past learned knowledge to help others understand where you are coming from

show concern for others:

Show Concern for Others - Why does this influence trust?: In satisfying another persons needs you will also satisfy our own Listening and taking in is one of the most important things If you are open to others they will open themselves up to you If you put yourself in another person's shoes you can usually see clearly on how they see things

6 Pillars of character:

Trustworthiness: Reliability, Honesty, Loyalty and integrity Respect: Good manners and work out disagreements Responsibility: accountable, pursuing excellence and exercising self-restraint Fairness: open-minded, don't take advantage of others and play by the rules Caring: Be kind and compassionate, forgive others and help people in need Citizenship: Share with your community, get involved, stay informed and respect authority

different types of conflict:

Two types of conflict: Something you never want to do is trash somebody's self-esteem - this is the most damaging thing you can do to someone You gain control by giving up control - if you give up some control you may gain very good positive reactions from the person you're dealing with Always try to minimize the relationship damage I am Malala Video: The message is that if you stand up for what you believe in there will always be people that see you as the villain The reason why they went after her is because she is different to everyone else and she is a very big threat to their values and beliefs They shot her because she had the courage to speak out about her values and beliefs Malala focused on the problem; the mistreatment of women, the lack of education, just to name a few. She had a mentor (her father), the was not alone - you should never go forward alone because you need a witness Content Conflicts: What is our goal? How do we get to this goal? Relational Conflicts: Personality clashes happen all the time especially in a diverse society - cultural differences help because that means everyone background and history is different this means that everyone thinks differently When it comes to conflicts about personal matters our self-control disappears Our need to self-belong is very strong and has been embedded in us since we were young We need to feel a sense of closeness to another It is important to separate conflict from relation

organizational climate:

how members of an organization experience the culture of an organization. Organizational Culture: Culture provides guidelines and values

explain the concept of ethical leadership:

is the influence of a moral person who moves others to do the right thing in the right way for the right reasons (Ciulla, 2003). Leadership has a moral dimension because leaders influence the lives of others. There is an obligation to work for the common good.

provide choices:

makes the difference between normal and extraordinary performance

Administrative skills:

managing ppl: connects with ppl and understands the tasks to be done , those skills required to perform them , and the environment in which ppl work. managing resources : money , supplies , equipment , space , or anything else needed to operate an organization. competent in both obtaining and allocating resources. showing technical competence: involves having specialized knowledge about the work.Knowledge and technical competence about the activities subordinates are asked to perform.

Mission statement

mission: organizations core broad purpose for existence -its DNA Core purpose: Why its in business: Higher Purpose Core values: Defines what the organization stands for Vision (Ambition) where do we want to be in 10 years Mission Persistence face of Change: Vision Change

structure jobs to offer latitude:

non routine actions,exercise independent judgment

Interpersonal skills:are people skills-those abilities that help a leader to work effectively with subordinates , peers , and superiors to accomplish the organizations goals.

social perspectives : includes having insight into awareness of what is important to others , how they are motivated , the problems they have to face , and how they react to change. it involves understanding the unique needs , goals , and demands of different organizational constituencies. Showing emotional intelligence :is concerned with a persons ability to understand his or her own and others emotions , and then to apply this understanding to life tasks. ability to perceive and express emotions , to use emotions to facilitate thinking , to understand and reason with emotions , and to manage emotions effectively within oneself and in relationships with others. 5 key elements:self awareness,self regulation,motivation, empathy, social skill. managing interpersonal conflict:conflict creates the need for change and occurs as the result of change. conflict can be defined as a struggle between two or more individuals over perceived differences regarding substantive issues.

Vision statement

vision: -an image of a goal -a path for achieving goals -guide for behaviors Visions imply change and challenge Mission Is shared publicly, vision is more used internally to motivate workers and create a path to reach a goal

Appeal to common ideals:

visions are about ideals:about hopes , dreams,aspirations,and a desire to achieve something great! It means: - connecting to whats meaningful to others - taking pride in being unique -aligning your dream with the ppl's dreams