MIST 2090 Part A Final Exam (Quiz Questions)
Match the following BPMN elements with their corresponding shape.
1. Event - Circle 2. Task/Activity - Rounded Rectangle 3. Flow - Arrow 4. Exclusive Gateway/Join - Diamond 5. Parallel Gateway/Join - Diamond with a plus sign inside of it
Match the computer component with an appropriate definition*
1. Permanent storage of data - Hard Drive 2. Housing of the computer - Case/Console 3. Basic circuitry for a computer - Motherboard 4. Temporary storage for programs - RAM 5. Brain of the computer - CPU
Match the Following -
1. Value Proposition - the benefit or bundle of benefits that a company offers customers 2. Customer Segment - a group of customers with common needs, common behaviors, or other attributes 3. Key Resources - the most important assets required to make a business model work 4. Cost Structure - describes all costs incurred to operate a business model
Referring to the figure, which of the following statements about the relationship NOT correct A) A Building can have no rooms associated with it. B) A Building can have many rooms. C) A Room at most can only belong to one building. D) A Room belongs to a minimum of one building.
A) A building can have no rooms associated with it.
Which of the following is not one of the 4 C's in the new paradigm of marketing? A) Competitive Advantage B) Cost C) Communication D) Customer E) Convenience
A) Competitive Advantage
Which of the following is NOT an element of the ER model? A) Pools B) Primary keys C) Attributes D) Relationships E) Entities
A) Pools
Referring to the future above, which of the following is true? A) profID is the primary key in CLASS B) Professors have to teach at least one class C) Classes are taught by multiple professors D) Classes need to have at least 1 student E) None of the above statements are true.
D) Classes need to have at least 1 student
T/F: Activities/Tasks and Events in a business process HAVE to be performed sequentially.
False
Which part of the business model canvas refers to the actions a company must take to operate successfully?
Key Activities
Resources classes are represented in a BPM using
Lanes
Which of the following is not a key business function (process). A) Data modeling B) Procurement C) Production D) Fulfillment E) All of the above are key business processes
A) Data modeling
A Work Breakdown Structure (WBS) is a ______.* A) Description of tasks, numbered and arranged in layers of detail B) A model describing a sequence of activities in a business process. C) Form of Gantt chart used to display the critical path of a project. D) Control chart designed to facilitate stakeholder analysis and implementation E) Date-based schedule that identifies a critical path through the project
A) Description of tasks, numbered and arranged in layers of detail
Which of the following statements is NOT true about company and customer relationships? A) In the old way of maintaining customer relationships, the company reaches out to peers of the consumers. B) In the new way of maintaining customer relationships, the company focusses on experiences that engage the customer. C) In the old way of maintaining customer relationships, the company shapes both the product and the message. D) In the new way of maintaining customer relationships, the company involves the consumer/user in the creation of the product or service.
A) In the old way of maintaining customer relationships, the company reaches out to peers of the consumers.
Which of the following is NOT a characteristic of big data? A) Vicinity B) Volume C) Velocity D) Variety
A) Vicinity
Which of the following is not a reason why data provides first mover advantages? A) data is mutable B) data is scalable C) data is reinforceable D) data is defensible
A) data is mutable
Referring to the figure above, which of the following is NOT true: A) A professor can teach no classes B) A student needs to have at least one class C) A class can have multiple students D) All of the above statements are true.
B) A student needs to have at least one class
Which of the following does NOT describe a type of key resource A) Physical assets such as facilities, buildings, vehicles among others B) Designing, making and delivering a product in substantial quantities C) Brands, proprietary knowledge, patents and copyrights, partnerships D) Cash, lines of credit, stock option pools, financial guarantees E) All of the above are key resources
B) Designing, making and delivering a product in substantial quantities
Which of the following does NOT describe a type of key resource?* A) Physical assets such as facilities, buildings, vehicles among others B) Designing, making and delivering a product in substantial quantities C) Brands, proprietary knowledge, patents and copyrights, partnerships D) Cash, lines of credit, stock option pools, financial guarantees E) All of the above are key resources
B) Designing, making and delivering a product in substantial quantities
Which of the following is NOT a consequence of poor-coordination of business processes? A) Increased cycle and lead times in the organization B) Increased visibility across the processes within the organization C) Increased inventory in the organization for contingencies D) None of the above are consequences of poor-coordination
B) Increased visibility across the processes within the organization
Which of the following is NOT one of the triple constraints of project management? A) Scope B) Information C) Resources D) Time
B) Information
Which of the following is NOT one of the phases of the System Development Life Cycle (SDLC)?* A) Identify the goals of the organization B) Position the organization to generate value C) Design the potential solutions D) Identify the specific requirements of the system E) Analyze the existing situation
B) Position the organization to generate value
Which of the following items does not fit the themes described in Gartner's Top 10 Strategic Technology Trends of 2017 A) Mesh B) Reinforceable C) Intelligent D) Digital
B) Reinforceable
Which of the following is not one of the three trends that drive the importance of moving towards digital business models? A) Customer Voice B) Value Chain C) Digital Natives D) Digitization
B) Value Chain
According to our class discussion of business processes, which of the following is emerging as the standard for modeling business processes? (Hint: it is the one we teach at UGA).
Business Process Modeling Notation (BPMN)
Which of the following is not one of the steps or phases associated with project management? A) Initiating B) Closing C) Adjourning D) Controlling
C) Adjourning
Which of the following is not true of a "lean start-up" A) Favors iterative design over "big design up front" development B) Favors customer feedback over intuition C) Favors Elaborate planning over experimentation D) All of the above are true of a "lean startup"
C) Favors Elaborate planning over experimentation
A business model canvas CANNOT be used to do which of the following A) Identify the portions of the business model that are relevant to generating revenue and profit to the organization B) Identify the costs associated with the variety of resources and activities undertaken by the organization to provide the value proposition C) Identify the sequence of primary and support activities within the organization used to generate value for the customer and margin to the organization. D) Identify the different customer segments and the parts of the business model that are relevant to providing the value proposition to the customer segment
C) Identify the sequence of primary and support activities within the organization used to generate value for the customer and margin to the organization.
Which of the following is NOT a potential revenue stream for the organization's value proposition? A) Licensing B) Advertising C) Reduction of risk and uncertainty D) Subscription fees E) Asset sale
C) Reduction of risk and uncertainty
Which of the following is a problem where the scope of a project is never clearly defined? A) Scope freeze B) Scope leap C) Scope grope D) Scope find E) Scope creep
C) Scope grope
Which of the following is NOT true of the silo'ed organization? A) Workers complete their tasks in their functional silo's. B) Each silo has an information system that is optimized for the function performed by that function. C) The structure of a silo'ed organization is incredibly effective for communication and collaboration between functions.
C) The structure of a silo'ed organization is incredibly effective for communication and collaboration between functions.
What are the three components of every digital business model?
Content, Experience, and Platform
The notation used in E-R diagrams for relationships between 2 entities is
Crow's foot notation
Which of the following is NOT n example of a deliverable A) A presentation given by the project team to the stakeholder of the project. B) A report written by the project manager to the project's sponsor. C) A prototype built by the project team sent to the user D) A signoff by a project sponsor on the phase of the project
D) A signoff by a project sponsor on the phase of the project
Which of the following is NOT an example of an organization maintaining a customer relationship?* A) Amazon.com inviting customers to write reviews B) A company launching a private online community C) Netflix recommending movies and television shows to customers D) Airlines paying Rolls-Royce a fee for servicing airline engines E) All of the above are examples of organizations maintaining customer relationships
D) Airlines paying Rolls-Royce a fee for servicing airline engines
Which of the following is not an brainstorming technique? A) Nominal group technique B) Appreciative Inquiry C) "Bug" list D) All of the above are brainstorming techniques
D) All of the above are brainstorming techniques
Which of the following is/are a true statement about the business model canvas? A) Customer groups identify describes who our value proposition targets. B) The channel component describes how we will deliver or reach our customers with the value proposition. C) The right side of the canvas is generally related to revenue generation, while the left side of the canvas is generally related to costs. D) All of the above statements are true. E) None of the above statements are true.
D) All of the above statements are true.
Which of the following is not a project?* A) Restoration of power after Hurricane Irma B) Planning a vacation C) Design and Development of the new iPhone X D) Delivering mai
D) Delivering mail
Which of the following is NOT one of the reasons that a Gantt chart is important? A) It keeps track of when one activity ends and another begins B) It keeps track of target dates for completing critical tasks C) It keeps track of work assignments D) It keeps track of the risks in the project
D) It keeps track of the risks in the project
What of the following best describes the "bait and hook" business model? A) Give a product away and then charge for the premium version. B) Find both buyers and sellers and bring them together on your platform. C) Integrate primary activities and support activities in the value chain. D) Provide products for low or no cost and then make up the profits on complementary products. E) All of the above describe elements of the "bait and hook" business model.
D) Provide products for low or no cost and then make up the profits on complementary products.
Which of the following best describes the benefits of adhering to project management strategies: A) Improving the ongoing operations of the organizations B) Helping the organization set its goals. C) Helping the organization waste money. D) Reducing risks, cutting costs, and improving success rates
D) Reducing risks, cutting costs, and improving success rates
Which of the following is not a practice suggested in the "Wicked Problem Solvers" article: A) Execution-as-Learning B) Adaptable Vision C) Return on Investment D) Psychological Safety E) Knowledge Sharing
D) Return on Investment
Which of the following maintains a directory of names to translate IP addresses?*
DNS
Which of the following is important to keep in mind when developing a Gantt chart?
Dependancies and milestones
Which of the following BPMN elements refer to things that happen instantaneously, often to kick off (start) a process?
Event
Bonus: T/F: When data is broken into pieces to be sent over the internet, all of the pieces travel through the same path of routers to reach their destination
False
Data mining is the tailoring target messages to small slices of audiences or small segments of markets.
False
T/F: According to the video, even if Google can't verify that a hard drive is 100% erased and cleaned they sell it to hard drive resellers.
False
T/F: Innovation is the creation of something new while invention is the putting of an innovation into practice.
False
T/F: Scope leap in a project occurs frequently and is when new features or capabilities are incrementally added that were not part of the original scope.
False
T/F: Split gateways have multiple incoming flows and a single outgoing flow while Join gateways have a single incoming flow and multiple outgoing flows
False
T/F: To be able to discuss and communicate over the business model of an organization one needs to read and understand several pages of text description.
False
Which computer component failing would result in the loss of all of your data?
Hard drive
Which of the following matches what an Exclusive decision gateway does?
Indicates locations within a business process where the sequence flow can take only one of two or more alternative paths
What business model involves serving two or more interdependent market segments, and typically involves a platform to bring the two customers together?
Multi-sided
Which of Tuckman's stages of team development is characterized by compromising, collaborating, and a cohesive "we" feeling?
Norming
When information is transferred through the internet, it is broken up into smaller pieces called
Packets
The system development life cycle (SDLC) method for leading IT-enabled change to work systems would typically take place in which stage of the project?
Project execution & control
"Creative Destruction" refers to
The rise of innovation with the demise of the old way of doing things
T/F: A business process is a set of one or more goal directed activities.
True
T/F: A server is a computer that provides data or services to other computers via a network
True
T/F: It is possible for organizations partner up with others in a business model to acquire knowledge, licenses or access to customers.
True
T/F: The rate at which technology is increasing today is faster than it's ever been.
True
A customer segment is...
a group of customers with common needs, common behaviors or other attributes
The "Smart Creative" person is one that combines
business expertise + technical knowledge + creativity
What business model involves serving two or more interdependent market segments, and typically involves a platform to bring the two customers together?
multi-sided
A "pivot" is when
organizations change strategic or technology direction based on marketplace information.