MNGT 450 Final

Which of the following is true of person-organization fit? Select one: a. It is the same as person-job fit. b. It is not related to the intent to stay with the company. c. It is positively related to job satisfaction. d. It is unrelated to organizational commitment.

c. It is positively related to job satisfaction.

Which of the following would be required to provide critical skills to employees that might be needed in the future? Select one: a. evaluation b. competition c. training d. promotion

c. training

If a company employs two office assistants for every nine architects (a staffing ratio of 2:9) and it plans to expand and hire eighteen new architects, how many new office assistants will it need to hire? Select one: a. 2 b. 8 c. 6 d. 4

d. 4

Which of the following would help the process of compiling information about the job or organization that candidates will find more and less attractive? Select one: a. surveying the labor market b. surveying present employees c. surveying external job postings d. surveying prospective employees

b. surveying present employees

Which of the following recruitment strategies can reduce the possibility of overlooking qualified internal talent? Select one: a. employee referrals b. talent inventories c. internal job posting systems d. employee development

b. talent inventories

Which of the following recruiting metric gives the number of employees who voluntarily quit within their first year? Select one: a. new hire failure rate b. turnover data of the company c. new hire satisfaction d. new recruit efficiency

b. turnover data of the company

Averaging candidates' scores from an interview, job knowledge test, and work simulation to derive a summary score to use in comparing candidates is an example of ________. Select one: a. unequal weighting b. unit weighting c. contingent weighting d. normative weighting

b. unit weighting

Which of the following types of workers would most value the reward of having different tasks to do every day? Select one: a. workers who desire career advancement b. workers who are seeking skill development c. workers who value making individual contributions d. workers who value being rewarded for individual contribution

b. workers who are seeking skill development

When a union organizer tries to get a job with a company for the purpose of unionizing the company's workforce, this is known as ________. Select one: a. negligent hiring b. discrimination c. salting d. reneging

c. salting

The best time to pursue workforce diversity is during ________. Select one: a. sourcing and recruiting b. developing an Affirmative Action plan c. candidate assessment d. making a final choice

a. sourcing and recruiting

Filling lower-level positions from the local labor market and higher-level positions from the regional or national labor market is an example of ________. Select one: a. job fairs b. geographic targeting c. global staffing d. labor market analysis

b. geographic targeting

Promotions are likely to be fastest in organizations in the ________ stage of their life cycle. Select one: a. growth b. decline c. introduction d. maturity

A. Growth

Axis Auto tries to keep its operational spending as low as possible so that it can pass its savings on to customers in the form of lower prices. This is known as a ________ strategy. a. differentiation b. cost-leadership c. growth d. specialization

B. Cost leadership

Organizations relying on operational excellence would have what type of talent philosophy? Select one: a. hiring as many people as possible b. keeping salaries as low as possible to control costs c. viewing employees as assets d. viewing employees as investors

B. Keeping salaries as low as possible to control costs

________ helps a company tailor its recruiting message to appeal to the needs, values, and motivations of targeted potential applicants. Select one: a. Job rewards analysis b. Job elements analysis c. A task inventory d. Competency analysis

a. Job rewards analysis

External customers are often best for evaluating an employee's ________. Select one: a. teamwork skills b. job performance c. completion of job requirements d. interpersonal behaviors

d. interpersonal behaviors

Having a low selection ratio means ________. Select one: a. having a small number of applicants per job b. having unacceptable adverse impact c. hiring only a few applicants d. hiring most people who apply for a job

c. hiring only a few applicants

If an applicant is not hired because the applicant has previously claimed overtime which they were owed, they are likely to be covered under the ________. Select one: a. Fair Labor Standards Act b. National Labor Relations Act c. Equal Pay Act d. Family and Medical Leave Act

a. Fair Labor Standards Act

A software company has a high turnover rate. What staffing strategy would be most appropriate? Select one: a. filling vacancies quickly with people who are able to perform with minimal job training b. hiring people with the potential to be promoted over a period of years c. slowing down the hiring process to try to find better recruits d. hiring people quickly even if their skills are not as high as required

a. Filling vacancies quickly with people who are able to perform with minimal job training

Which of the following, if true, would require a company to make adjustments to its historical employee-productivity ratios? Select one: a. The company is adopting a more efficient manufacturing system. b. The company is able to recruit more easily because of higher unemployment in the market. c. The company is expecting higher volumes of work in the next two years. d. The company's cost of borrowing is going down.

a. The company is adopting a more efficient manufacturing system.

Which of the following, if true, would result in a new hire to a company getting paid less than existing employees? Select one: a. The company wishes to preserve internal equity. b. The company needs to fill a position immediately. c. The company wishes to attract top talent in the market. d. The company lets the hiring manger make payroll decisions.

a. The company wishes to preserve internal equity.

Don is a high-ranking manager in an advertising firm. He was recently offered a job with higher pay and more lucrative benefits by a rival firm. On coming to know about this, Don's employers decided to make him a(n) ________ matching the offer from their rival firm. Select one: a. counteroffer b. employment contract c. compensatory package d. equity bonus

a. counteroffer

A manager only hires Hispanic women as secretaries. This is an example of ________. Select one: a. disparate treatment b. disparate impact c. negligent hiring d. sexual harassment Feedback

a. disparate treatment

Recruiter behaviors have the largest impact on ________. Select one: a. overall applicant impressions of HR b. applicant intentions to pursue a job opportunity c. applicant intentions to accept job offers d. labor market conditions

b. applicant intentions to pursue a job opportunity

In which of the following cases would a company opt for a short-term staffing strategy? Select one: a. Higher-level managers need a substantial amount of knowledge about how the company works. b. Employee skill sets need to be developed through intensive training. c. competitive advantage d. Employee turnover is high.

d. Employee turnover is high.

Which of the following is true about integrity tests? Select one: a. Integrity tests usually take the form of oral interviews. b. Integrity tests often result in adverse impact. c. Integrity tests are, by definition, measures of cognitive ability. d. Integrity tests have the ability to overcome the problem of faking.

d. Integrity tests have the ability to overcome the problem of faking.

If a hiring manager is unhappy that the staffing system requires her to take two hours of her limited time to interview each candidate, which staffing goal is not being met? Select one: a. establishing the firm's employer image b. complying with the law c. supporting talent philosophy and HR strategy d. generating positive stakeholder reactions

d. generating positive stakeholder reactions

Which of the following would enable a firm to hire the fastest? Select one: a. using unit weighting to determine the best candidate b. creating bands to pick out the candidates who perform best c. using rational weighting method to expedite the hiring process d. hiring the first candidate who exceeds a minimum cut score

d. hiring the first candidate who exceeds a minimum cut score

When a finalist does not get a job offer, they are likely to perceive ________. Select one: a. low procedural fairness b. high interactional fairness c. low interactional fairness d. low distributive fairness

d. low distributive fairness

A summary of the characteristics of someone able to perform the job well is a ________. Select one: a. job requisition b. job description c. job analysis d. person specification

d. person specification

Which of the following is compromised when retaining workers? Select one: a. a regular infusion of new ideas and perspectives b. decreasing staffing costs c. creating a more loyal and committed workforce d. creating a workforce that has a better understanding of the company's processes

a. a regular infusion of new ideas and perspectives

A company cannot know what training to offer employees unless it ________. Select one: a. assesses their strengths and weaknesses b. stops internal recruiting completely c. reaches a minimum of 100 employees d. emulates its competitors policies and programs

a. assesses their strengths and weaknesses

Allowing a candidate's high score on an interview to make up for a low score on a personality test is an example of the ________. Select one: a. compensatory approach b. contingent approach c. multiple hurdles approach d. normative approach

a. compensatory approach

If the job of a loader exists to load packages on delivery trucks, the ability to safely lift and load packages onto a truck is a(n) ________. Select one: a. essential function b. job grade c. job description d. desirable criteria

a. essential function

RBC Electronics is a retailer of electronic appliances. If Sandy does not see or understand the work processes and rules that influence RBC employees' task behaviors and has limited knowledge of the regulations, policies, and resources that affect employees' behavior, then Sandy is most likely a(n) ________. Select one: a. external customer b. subordinate c. supervisor d. internal customer

a. external customer

Publicizing open jobs to employees is known as ________. Select one: a. internal job posting b. external job posting c. employee development d. succession planning

a. internal job posting

An applicant who finds a recruiter to be rude and unhelpful is likely to perceive ________. Select one: a. low interactional fairness b. low distributive fairness c. low procedural fairness d. high procedural fairness

a. low interactional fairness

The fit between a person's abilities and the demands of the job and the fit between a person's desires and motivations and the attributes and rewards of a job is ________. Select one: a. person-job fit b. person-group fit c. supplementary fit d. person-organization fit

a. person-job fit

Which of the following is an internal recruiting source? Select one: a. succession management b. career fairs c. boolean searching d. college recruiting

a. succession management

Which of the following are detailed records or databases that summarize each employee's skills, competencies, education, training, languages spoken, and chances of being promoted? Select one: a. talent inventories b. performance reviews c. replacement charts d. transition databases

a. talent inventories

When are the mean, median, and mode likely to be at the same point in a distribution of scores? Select one: a. when the distribution is a normal curve b. when the sampling error is high c. when the distribution is positively skewed d. when the distribution is negatively skewed

a. when the distribution is a normal curve

Which of the following is a benefit of social networking as a sourcing method? Select one: a. It promotes employee retention. b. It increases diversity of talent available. c. It takes longer than external sourcing. d. It is more effective than external sourcing.

b. It increases diversity of talent available.

If the items on an assessment method do not seem to be job-related, then, which of the following is true? Select one: a. The assessment method's criterion-related validity is low. b. The assessment method's face validity is low. c. The assessment method's construct validity is low. d. The assessment method's content validity is low.

b. The assessment method's face validity is low.

Which of the following seems to be most important with regard to recruiter demographics? Select one: a. The recruiter should be of the opposite sex as the recruit. b. The recruiter needs to be able to relate to a recruit's value system and drive. c. The recruiter should be the same ethnicity as the recruit. d. The recruiter should be at the same job level as the position being recruited for.

b. The recruiter needs to be able to relate to a recruit's value system and drive.

If the correlation coefficient for the relationship between a job sample test and job performance is -0.7 and significant, then the employer should ________. Select one: a. hire people who score high on the job sample test b. hire people who score low on the job sample test c. rerun the analyses because a coefficient of -0.7 is impossible d. not hire people who pass the test

b. hire people who score low on the job sample test

Assigning a new employee to regularly meet with a more senior, more experienced employee to further the career development of both employees is ________. Select one: a. training b. mentoring c. transferring d. job sharing

b. mentoring

A successful executive, who is happy with her current position, does not look for information about other jobs, but might be tempted by a great opportunity is a(n) ________. Select one: a. active job seeker b. passive job seeker c. non-active job seeker d. semi-passive job seeker

b. passive job seeker

For which of the following types of candidates will initial recruiter experiences be more important in their ultimately becoming applicants at all? Select one: a. active job seekers b. passive job seekers c. lesser skilled recruits d. inexperienced recruits

b. passive job seekers

Years of experience, salary in dollars, and weight are examples of what type of measure? Select one: a. nominal b. ratio c. interval d. ordinal

b. ratio

Presenting both positive and potentially negative aspects of a job to recruits is a ________. Select one: a. job description b. realistic job preview c. person specification d. job enhancement preview

b. realistic job preview

How dependably or consistently a measure assesses a particular characteristic is the measure's ________. Select one: a. percentile b. reliability c. validity d. standardized score

b. reliability

The higher the fidelity of a job simulation test, the higher is the ________. Select one: a. number of candidates taking the test b. similarity between the real job and the test c. cost required to maintain and administer the test d. cognitive ability required to pass the test

b. similarity between the real job and the test

Amy was unhappy with the way she was treated when she applied for the position of a shop-floor assistant at a local retail outlet. When her friend Carrie hears about this, she stops shopping at that store. This is an example of ________. Select one: a. incorrect signaling b. spillover effect c. cognitive dissonance d. groupthink

b. spillover effect

The Age Discrimination in Employment Act of 1967 protects people ________. Select one: a. 60 years of age or older b. 30 years of age or older c. 40 years of age or older d. 50 years of age or older

c. 40 years of age or older

Which of the following is true for affirmative action plans? Select one: a. An affirmative action plan should not be remedial in nature. b. An affirmative action plan does not need to be formalized. c. An affirmative action plan should be temporary. d. An affirmative action plan should exclude all non-minorities.

c. An affirmative action plan should be temporary.

________ are more broadly defined components of a successful worker's repertoire of behavior needed to do the job well. Select one: a. Skills b. Abilities c. Competencies d. Talents

c. Competencies

Which of the following is true about external hiring? Select one: a. External hires reinforce the organization's culture more than do internal hires. b. Jobs can be filled faster than through internal hiring. c. It can enhance organizational diversity. d. It sends employees the message that good performance can be rewarded with a promotion.

c. It can enhance organizational diversity.

Which of the following is true of a "closed shop"? Select one: a. Employers encourage unions to form. b. Employees need not remain union members after they are hired. c. Only union workers are employed. d. Employees must give up union membership once employed.

c. Only union workers are employed.

Which of the following is true about multiple regressions? Select one: a. The higher the correlation between variables the greater the regression. b. It works only on variables that are at the interval or ratio level. c. Regression is done in the form of an equation. d. It allows the use of one predictor when predicting an outcome.

c. Regression is done in the form of an equation.

Which of the following is a limitation of using supervisors in performance reviews? Select one: a. They may be unfamiliar with the employee's job requirements. b. They may focus on interpersonal behaviors rather than outcomes. c. They may be less able to see the employee's task and interpersonal behaviors. d. They may be unfamiliar with the employee's job performance.

c. They may be less able to see the employee's task and interpersonal behaviors.

Which of the following would reduce adverse impact? Select one: a. Contract the definition of what constitutes a good job performance. b. Use a single valid predictor instead of multiple predictors. c. Use assessment methods with less adverse impact early in the selection process. d. Use of cognitive tests instead of simulations.

c. Use assessment methods with less adverse impact early in the selection process.

Which of the following would result in peer ratings being a successful method of internal assessment in a firm? Select one: a. All supervisors provide timely feedback. b. A well developed skills inventory system exists. c. Work in the firm is done in teams. d. The level of technological expertise in the firm is high

c. Work in the firm is done in teams.

Which of the following events suggests that a home improvement store such as Home Depot or Lowe's will need fewer workers in the next 1-3 years? Select one: a. an increase in consumer spending b. increased housing purchases c. a decrease in consumer disposable income d. falling interest rates

c. a decrease in consumer disposable income

Online job fairs are best for recruiting ________. Select one: a. latent job seekers b. non active job seekers c. active job seekers d. passive job seekers

c. active job seekers

Internal assessment typically improves a firm's strategic capabilities by ________. Select one: a. improving the competence of human resource personnel b. giving all poor performers a chance to improve c. assisting "blocked" employees to improve their performance d. conducting a legal audit of the staffing system

c. assisting "blocked" employees to improve their performance

A BFOQ is a(n) ________. Select one: a. analysis of a firm's competitive advantage b. requirement for establishing a case of discrimination c. characteristic that is essential to the performance of a specific job d. exception to employment-at-will relationship

c. characteristic that is essential to the performance of a specific job

A company that lets each of its business units staff in whatever way they choose and house their own staffing function, is an example of ________. Select one: a. delegation b. strategic staffing c. decentralized staffing d. centralized staffing

c. decentralized staffing

Which of the following refers to the training of employees to extend their capabilities and prepare them to assume other jobs and roles in the firm? Select one: a. internal job posting b. succession management c. employee development d. leadership development program

c. employee development

If a company makes promises to a recruit that it does not intend to keep, it could be found guilty of ________. Select one: a. negligent referral b. negligent hiring c. fraudulent recruitment d. violating the WARN Act

c. fraudulent recruitment

When viewing applicants and employees as investors, the goal is to ________. Select one: a. ensure that the revenue generated by a new hire exceeds the new hire's total compensation level b. be as selective as possible in choosing whom to hire c. give applicants and employees a return on their personal contributions in the organization d. terminate the bottom performing 10% of employees every year

c. give applicants and employees a return on their personal contributions in the organization

The job analysis method that uses expert brainstorming sessions to identify the characteristics of successful workers is the ________. Select one: a. critical incidents method b. structured interview method c. job elements method d. task inventory method

c. job elements method

Which of the following forecasting methods relies on the experience and insights of people in the organization to predict a firm's future employment needs? Select one: a. trend analysis b. transition analysis c. judgmental forecasting d. ROI analysis

c. judgmental forecasting

In the selection procedure of a firm, an applicant must obtain a minimum passing score on two different assessment methods before being allowed to continue in the hiring process. What type of assessment plan is being used? Select one: a. contingent b. supplemental c. multiple hurdles d. bona fide

c. multiple hurdles

A company fails to do a background check that would have revealed that a person it has hired has the potential to harm others. The employee then physically harms a customer during a disagreement. The company could be found guilty of ________. Select one: a. violating the WARN Act b. negligent referral c. negligent hiring d. fraudulent recruitment

c. negligent hiring

The top 30% of job applicants, based on a job knowledge test, advance to the next stage of the hiring process regardless of their job knowledge test score. What type of measure is the job knowledge test? Select one: a. criterion-referenced b. subjective c. norm-referenced d. standardized

c. norm-referenced

When multiple versions of the same test are developed to deter cheating, which of the following reliabilities is used to ensure the two forms are comparable? Select one: a. test-retest reliability b. inter-rater reliability c. parallel forms reliability d. internal consistency reliability

c. parallel forms reliability

Asking a candidate during an interview to indicate how she would respond to an irate customer is an example of which external assessment method? Select one: a. behavioral interview b. personality assessment c. situational interview d. unstructured interview

c. situational interview

Which of the following raters is often the most controversial feature of a multisource assessment? Select one: a. peers b. external customers c. subordinates d. internal customers

c. subordinates

Which of the following is contained in a task statement? Select one: a. the type of people required for the job b. how to recruit for the given job specifications c. the physical working conditions of the job d. identifying the changes anticipated for the position

c. the physical working conditions of the job

Which of the following is true of transition analysis? Select one: a. It can account for multiple moves. b. It is a qualitative technique. c. It does not rely on historical patterns and activity levels. d. It assumes that all employees in a job have an equal probability of movement.

d. It assumes that all employees in a job have an equal probability of movement.

Which of the following is true of a maximum job offer? Select one: a. It allows further negotiation by either party. b. It takes longer to fill such a position than other job offers. c. It tends to deter top finalists from accepting the job offer. d. It can be a low, competitive, or high offer.

d. It can be a low, competitive, or high offer.

Which of the following observations is true? Select one: a. Continuous recruiting involves recruiting an entirely new applicant pool every time the organization has one or more positions to fill. b. Continuous recruiting does not work well for jobs that take a long time to fill, or for jobs that cost the organization a lot of money while they are vacant. c. Batch recruiting is particularly useful for positions that turn over relatively quickly. d. Jobs recruited using batch recruiting typically take a longer time to fill than jobs recruited using continuous recruiting.

d. Jobs recruited using batch recruiting typically take a longer time to fill than jobs recruited using continuous recruiting.

If a test score is at the 90th percentile, then which of the following is true? Select one: a. About 90% of the test takers scored higher than this. b. This is the most commonly observed score in the test. c. This is in the bottom 10% of the distribution. d. Only 10% of the test takers scored higher than this.

d. Only 10% of the test takers scored higher than this.

Which of the following, if true, would require a company to respectfully and honestly explain the hiring process to all applicants? Select one: a. The company is solely interested in profit-making. b. The company views employees as investors. c. The company views employees as assets. d. The company is committed to practicing ethical behavior.

d. The company is committed to practicing ethical behavior.

Department store BigTen refused to hire Max because of his religion. The store is in violation of ________. Select one: a. the USERRA of 1994 b. the VEVRAA Act of 1974 c. the WARN Act d. Title VII of the Civil Rights Act of 1964

d. Title VII of the Civil Rights Act of 1964

________ involves looking at past employment patterns and using those patterns to predict a firm's future labor needs. Select one: a. Transition analysis b. Judgmental forecasting c. ROI analysis d. Trend analysis

d. Trend analysis

When should medical tests be administered? Select one: a. before interviewing the applicant b. after the candidate has accepted a job offer c. any time the employer feels that it is appropriate d. after a job offer has been extended

d. after a job offer has been extended

Employment-at-will is an employment relationship which ________. Select one: a. offers employees a contract for a definite term of employment b. allows an employer to terminate employment only for a just cause c. offers blanket protection to employers for all employee discharges d. allows either the employee or employer to terminate the employment at any time

d. allows either the employee or employer to terminate the employment at any time

The correlation coefficient between a selection test and job performance is 0. This means the selection test ________. Select one: a. has adverse impact on job performance b. is positively related to job performance c. perfectly predicts job performance d. and job performance are unrelated

d. and job performance are unrelated

Why is it usually best to supplement the ratio, scatter plot, and trend forecasting methods with managerial judgment? Select one: a. because firms need to keep their fingers on the pulse of their labor markets b. because top-down approaches need analytical validation c. because judgment forecasting is the most accurate method d. because historical trends and relationships can change

d. because historical trends and relationships can change

The job analysis technique that identifies behaviors that lead to extremely effective or extremely ineffective job performance is ________. Select one: a. structured interview method b. job elements method c. task inventory method d. critical incidents method

d. critical incidents method

A job analysis ________. Select one: a. establishes hiring quotas for different protected groups b. ensures that equal numbers of all protected groups are in a firm's workforce c. is generated by an affirmative action plan d. determines a job's entry requirements

d. determines a job's entry requirements

Comparing the percentage of applicants hired from different subgroups to determine if they are significantly different from each other is an example of a ________. Select one: a. stock statistic b. concentration statistic c. BFOQ d. flow statistic

d. flow statistic

Peter will not take a job that offers a salary below $45,000 per annum but is flexible on where the job is located. For Peter, pay is a ________. Select one: a. terminal decision point b. compromise factor c. bona fide occupational qualification d. non-compensatory screening factor

d. non-compensatory screening factor

An organization claiming to provide an environment in which employees can grow their careers has to ________. Select one: a. cease internal recruitment and rely on external recruiting alone b. emulate its competitor firms and their placement strategies c. implement a transparent hiring and firing strategy d. provide performance feedback and development opportunities

d. provide performance feedback and development opportunities

Hiring top talent away from another company is an example of using which recruiting source? Select one: a. employee referrals b. networking c. internet data mining d. raiding competitors

d. raiding competitors

Which of the following is a way in which companies usually deal with temporary employee surpluses? Select one: a. stopping filling of vacated positions b. offering early retirement options c. announcing massive layoffs d. removing contingent workers

d. removing contingent workers

Retainer firms are ________. Select one: a. sites that allow employers to post job vacancies b. firms that require a large group of new recruits within a short period of time c. organizations that keep in-house sources d. search firms who charge employers a fixed fee in advance of placement

d. search firms who charge employers a fixed fee in advance of placement

Which of the following are advantages of using structured questionnaires for job analysis? Select one: a. standardization and low reading level b. standardization and the ability to capture unique aspects of the job c. speed and low reading level d. speed and low cost

d. speed and low cost

Behavioral interviews are more reliable and substantially better than ________ at predicting job performance. Select one: a. structured interviews b. situational interviews c. situational judgment tests d. unstructured interviews

d. unstructured interviews