MNGT exam 4 Cengage

Which of the following pieces of advice for developing a creative organization is contrary to Marsalis's advice?

Assign non specialists to problems

However, your being behind schedule is not surprising. Your pattern of being late with contributions to class projects indicates

High Consistency

Allen is a traveler; he loves new places, people, and food. While some people are nervous about being in a different culture, Allen is always ready for an adventure.

High openness to Experience

People who have a strong internal locus of control do well

In jobs that link rewards to outcomes.

ou are discussing work with one of your employees, Brent. You want to offer him words of encouragement that reflect the affective component of an attitude. What should you say to Brent?

" Im so happy with your performance this quarter!"

Marsalis makes a number of points about creativity in these passages. Which of the following are included? Check all that apply.

- Working with other creative, dedicated people allows you to achieve more than you can achieve on your own. - Creativity requires inspiration and dedication.

Managers cannot demand innovation, but they can create environments that are conducive to innovation. Which of the following actions would Marsalis recommend that managers take to spur innovation in organizations? Check all that apply.

- give creative people an opportunity to interact with each other. - have less experienced employees work with high experienced employees.

Which of the following actions could Beth's boss take to reduce her stress? Check all that apply.

- offer a flexible schedule to employees. - offer support if you see she's working too hard.

Categorize the statements shown based on whether the attitude component expressed in the statement is affective, cognitive, or intentional: 1. " I love my Job! " 2. My goal is to earn one promotion at least every 3 years. 3. The company offers a tuition reimbursement program for employees pursuing graduate school.

1. Affective 2. Intentional 3. Cognitive

Employee Contribution or Employer Contribution: 1. Skills 2. Benefits 3. Loyalty 4. Ability 5. Pay 6. Career Opportunities

1. Employee 2. Employer 3. Employee 4. Employee 5. Employer 6. Employer

Modern psychologists classify people based on the "____________" personality traits. Which of the following traits are included in this group? Check all that apply.

Big Five Emotional Stability Openness to Experience Conscientiousness

Suppose you have a real dislike for snakes, and yet the only job you can find is at the reptile house at the Bronx Zoo. You are likely to experience ______________ that can be resolved by which of the following? Check all that apply.

Cognitive Dissonance - Deciding that working with snakes may not be as bad as you thought it would be. - Working at the part of house with no snakes. - Learning more about snakes and how harmless they are.

Job satisfaction is an attitude reflecting how gratified or fulfilled a person is based on his or her work. High job satisfaction:

Does not necessarily correlate with greater performance. - high levels of job satisfaction do not necessarily correlate with greater performance.

Aurelio likes to start projects, but he rarely completes them. His manager is always complaining about Aurelio, because he does not follow through. At the first sign of a problem, he quits and moves on to another project.

Low Conscientiousness

Once again, you are late with your part of the group project. Your failure to finish your section on time reflects _____________.

Low Consensus

As a manager, Fernando is totally unpredictable. Just last week, he was yelling about your work performance, and today he is all smiles. You're starting to think that his mood has less to do with your work than it does with his overall personality.

Low Emotional Stability

You have to decide whether Ashley is at fault for mediocre performance last week as measured by customer ratings. In which situation should you assume that Ashley is responsible for the less-than-desirable performance?

Other employees on your team performed better than Ashley. The customer ratings for Ashley were similar to those she earned in the past when she worked third shift.

Because of budget cuts, the company hasn't been hiring new employees for open positions. Management has announced mandatory overtime for all employees effective immediately. David is especially stressed because the overtime will make it difficult for him to make it to his evening MBA classes. Which phase of the General Adaptation Syndrome is David experiencing?

Phase 1

Beth's job as a corporate attorney is extremely stressful. Part of her stress comes from having to be both a lawyer and a mother. The stress that arises from holding two jobs that place incompatible demands on Beth's time is due to _______________

Role Conflict

Which situation best exemplifies the meaning of organizational citizenship?

Scott has developed his own notes on how to efficiently enter report data in the company system. He volunteers to share his information with new hires and to answer their questions.

If the team has been working for several hours without being able to identify a reason for the intermittent failures, which action should you take to facilitate their progress?

Suggest the team stop working for a while and instead spend a few hours playing a game.

Which negative work behavior is likely to result when there is a poor person-job fit?

Turnover - When a poor fit exists between the person and the job, it is likely that the person will eventually resign in order to take a position that suits them better.

If Beth has __________ behavior patterns, she will be less susceptible to stress-related problems.

Type B - Type B behavior patterns are more relaxed, and are therefore less susceptible to stress-related problems.

Kevin made the observation that you don't seem to have trouble making timely contributions to your blog or on Facebook. This shows _______________ when it comes to writing your part of the group assignment.

high distinctiveness

It's not uncommon for advertising agencies to have pool tables, foosball tables, and even basketball courts in the area of the office building dedicated to creative jobs. Easy access to recreational activities facilitates the _________ phase of the creative process.

incubation