Module 1

Intranet

a corporate or government internal network that uses internet tools, such as web browsers, and internet protocols

Business Partnerships (e-commerce applications)

affiliate programs, joint ventures, exchanges, E-marketplaces

Pure e-commerce

all dimensions are digital ex: buying an e-book online

e-marketplace (electronic marketplace)

an online locations where buyers and sellers conduct commercial transactions such as selling goods, services, or information any individual can open a private market selling products or services online

Support Services (e-commerce applications)

order fulfillment, logistics, payments, content, security system development

Support Service areas (figure 1.2 electronic commerce applications)

people, public policy, marketing and advertisement, support services, business partnerships

Brick-and-Mortar (old economy)

purely physical locations

activities for classifying e-commerce

1) ordering/payments 2) order fulfillment 3) delivering to customers

Partial e-commerce

A mix of digital and physical dimensions only one dimension has to be physical in order for it to be partial ex: buying a computer online but having that business deliver it to you

Intrabusiness EC

E-commerce category that includes all internal organizational activities that involve the exchange of goods, services, or information among various units and individuals in an organization.

business to business to consumer (b2b2c)

E-commerce model in which a business provides some product or service to a client business that maintains its own customers.

Business-to-employee (B2E)

E-commerce model in which an organization delivers services, information, or products to its individual employees

Click-and-Mortar (click and brick) organizations

Organizations that conduct some e-commerce activities, usually as an additional marketing channel.

B2B

business to business

B2C

business to consumer

People (e-commerce applications)

buyers, sellers, intermediaries, service, IS people, and management

virtual (pure-play) organizations

companies that engage in only EC

E-Business

conducting all kinds of business online such as servicing customers, collaborating with business partners, delivering e-learning, and conducting electronic transactions within organizations.

Consumer-to-consumer (C2C)

consumers sell directly to other consumers

e-government

government agency that buys or provides goods, services or information from or to businesses, or from individual citizens.

Collaborative commerce

individuals or groups communicate or collaborate online

Consumer-to-business (C2B)

individuals use the internet to sell products or services to organizations or individuals who seek sellers to bid on products or services they need

e-tailing

involves retailers selling products over the internet to the customer

Marketing and advertisement (e-commerce applications)

market research, promotions, web content, targeted marketing

Electronic Commerce

refers to using the internet and other networks to purchase, sell, transport, or trade data, goods, or services

Public Policy (e-commerce applications)

taxes, legal, privacy issues, regulations, compliance and technical standards

Extranet

uses internet technology to connect several intranet organizations together in a secure manner