Module A 331

What term refers to employer and employee expectations about the employment relationship that go beyond the formal employment contract?

Psychological Contract

The _____ Method relies on systematic studies that identify and replicate results using a variety of methods, samples, and settings.

Scientific

Planning

The process of determining an organization's desired future position and the best means of getting there.

Leading

The process of getting the organization's members to work together toward the organization's goals.

Controlling

The process of monitoring and correcting the actions of the organization and its members to keep them directed toward their goals.

Human resource management

The set of organizational activities directed at attracting, developing, and maintaining an effective workforce.

Technical skills

The skills necessary to accomplish specific tasks within the organization.

Organizational behavior

The study of human behavior in organizational settings, the interface between human behavior and the organization, and the organization itself.

what is Organizational behavior

The study of human behavior in organizational settings, the interface between human behavior and the organization, and the organization itself.

Independent variable

The variable that is predicted to affect something else.

Theory

A collection of verbal and symbolic assertions that specify how and why variables are related, and the conditions under which they should and should not relate.

A business that combines and transforms resources into tangible outcomes that are then sold to others is called:

A manufacturing organization

System

A set of interrelated elements functioning as a whole.

Meta-analysis

A statistical technique used to combine the results of many different research studies done in a variety of organizations and for a variety of jobs.

The systems perspective defines a system as:

An interested set of elements that function as a whole.

Competitive advantage

Anything that gives a firm an edge over rivals in attracting customers and defending itself against competition.

Scientific management

Based on the belief that productivity is maximized when organizations are rationalized with precise sets of instructions based on time-and-motion studies.

A manager who recognizes how various tasks within an organization interrelate and contribute toward achieving broad corporate goals is demonstrating strong:

Conceptual skills

Which term refers to the ability to interact effectively with people of different cultures?

Cultural Competence

Organizational behavior (OB) typically includes the study of which basic component?

Human actions and interactions within organizations.

Scientific method

Method of knowledge generation that relies on systematic studies that identify and replicate a result using a variety of methods, samples, and settings.

When managers strive to motivate employees to work together toward the organization's goals, they are performing which of the following managerial functions?

Leading

Interpersonal skills

The ability to effectively communicate with, understand, and motivate individuals and groups.

Conceptual skills

The ability to think in the abstract.

Diagnostic skills

The ability to understand cause-and-effect relationships and to recognize the optimal solutions to problems.

Organizational citizenship

The behavior of individuals that makes a positive overall contribution to the organization.

Organizing

The process of designing jobs, grouping jobs into units, and establishing patterns of authority between jobs and units.

Dependent variable

The variable predicted to be affected by something else.

Dysfunctional behaviors

Those that detract from, rather than contribute to, organizational performance.