MQM 227 - Exam #1

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Capacity planning involving acquisition or disposal of fixed assets such as buildings, equipment or facilities is considered as which one of the following planning horizons?

Long range

Which of the following is not a major strategic operational competitive dimension that forms a company's competitive position?

Management acumen

You have just been assigned to oversee a series of projects. Functional areas will loan you personnel for each project, and separate project managers will be responsible for separate projects. These project managers will report to you. Which project management structure is being used?

Matrix project

Process

One or more activities that transform inputs into outputs

Which of the following is a total measure of productivity?

Output/Inputs

Which of the following is a partial measure of productivity?

Output/Materials

If all you knew about a production system was that total daily output was 400 units and the total labor necessary to produce the 400 units was 350 hours, and the total materials used were 425 units, what kind of productivity measure could you use to compute productivity?

Partial measure and Multifactor measure

Performance measures discussed for development projects does not include

Percentage sales coming from very old products

Consumer electronics is an example of a product developed in which variant of the generic product development process?

Platform products

A reason that firms must develop more new products than ever is which of the following?

Product life cycles are shorter

Which of the following is not a basic type of process structure?

Product-process matrix

The goods-services continuum consists of which set of the following categories?

Pure goods, core goods, core services, pure services

Which of the following is not a way that operations and supply processes are categorized?

Selecting

Which of the following is a characteristic of concurrent engineering?

Separate development teams working at once

Which of the following is not a characteristic that distinguishes services from goods?

Service jobs are unskilled.

Which of the following is a characteristic that can be used to guide the design of service systems?

Services cannot be inventoried.

Capacity planning involving consideration of production scheduling and inventory position is characterized by which one of the following time durations?

Short range

Design for manufacturing and assembly delivers product improvements by emphasizing which of the following?

Simplification of the product by reducing the number of separate parts

When a company seeks to match the benefits of a successful position while maintaining its existing position in offering customers a variety of differing services, what is this process called?

Straddling

Effectiveness means doing the right things to create the most value for the company.

T

The Gantt chart is an example of a project control chart

T

The term "assembly line" refers to progressive assembly linked by some material handling device.

T

Assume a fixed cost for a process of $15,000. The variable cost to produce each unit of product is $10, and the selling price for the finished product is $25. Which of the following is the number of units that has to be produced and sold to break even?

$25-$10 = $15 $15,000/$15 = 1,000 units.

The total output from a production system in one day is 900 units and the total labor necessary to produce the 900 units is 900 hours. Using the appropriate productivity measure, what is the resulting productivity ratio?

1.000

If the best operating level of a piece of equipment is at a rate of 400 units per hour and the actual output during an hour is 300 units, which of the following is the capacity cushion?

100 units per hour (an amount of capacity in excess of expected demand)

If the actual output of a piece of equipment during an hour is 500 units and its best operating level is at a rate of 400 units per hour, which of the following is the capacity utilization rate?

500/400 = 1.25

What is a work breakdown structure?

A definition of the hierarchy of project tasks, subtasks, and work packages

Some of the advantages of a functional project where the project is housed in a functional division include which of the following?

A team member can work on several projects.

Total quality control (TQC)

Aggressively seeks to eliminate causes of production defects.

One reason for studying operations and supply chain management (OSCM) is which of the following?

All managers should understand the basic principles that guide the design of transformation processes.

Just-in-time (JIT)

An integrated set of activities designed to achieve high-volume production using minimal inventories of parts that arrive exactly when they are needed

In studying product-process matrix describing layout strategies, which of the following is most appropriate?

As you move from project to manufacturing cell to continuous process, product volume increases while standardization increases.

Which of the following basic types of process structures is one in which equipment or work processes are arranged according to the progressive steps by which the product is made?

Assembly line

Which of the following are defined as core goods?

Data storage systems

A listing of immediate predecessor activities is important information in a CPM analysis for which of the following reasons?

It specifies the relationships in the CPM network of activities.

The ability to rapidly and inexpensively switch production from one product to another enables what are sometimes referred to as:

Economies of scope

The placement of which of the following is not determined by production process organization decisions?

Emergency exits

Manufacturing strategy

Emphasizes how a factory's capabilities could be used strategically to gain advantage over a competing company

A make-to-order firm will work with the customer to design the product and then make it from purchased materials, parts, and components

F

Automobiles and appliances are classified as "pure goods."

F

One of the disadvantages of a pure project organizational structure is that the project manager has full authority over the project.

F

Which of the following is not considered a major work flow structure?

Fabrication

You have just used the network planning model for a county road resurfacing project and found the critical path length is 40 days and the standard deviation of the critical path is 10 days. Suppose you want to pick a time (in days) within which you will complete the project with 90% confidence level, what should be that time (in days and round to the nearest whole number.)

First find the Z value corresponding to 90% confidence level, (using =normsinv(.9) function) which will be 1.2815. Time (X) = mu + Z* sigma, that is 40 + 1.2851*10 = 52.81, rounded to *53* days.

Which of the following is a time-to-market performance measure used in judging product development performance?

Frequency of new-product introductions

Economic analysis of product development projects is useful in which of the following circumstances?

Go/no-go milestones

All other things remaining the same, if the sales revenue increases, asset turnover ratio will

Increase

Operations and supply chair management (OSCM)

The design, operation, and improvement of the systems that create and deliver the firm's primary products and services

A difference between project and continuous flow categories of process flow structures is which of the following?

The size and bulk of the product

Lean manufacturing

To achieve high customer service with minimum levels of inventory investment

The aim of quality function deployment (QFD) is:

To get the voice of the customer into the design of a product

Which of the following is not a typical phases of product development?

Value engineering

Product-service bundling

When a firm builds service activities into its product offerings to create additional value for the customer

Which of the following basic types of process structures is one in which similar equipment or functions are grouped together?

Work center

A project can be subdivided into which of the following?

Work packages

Which of the following is not a typical phases of product development?

early market feedback

In a firm, if the employees attend a training program, then the time to assemble one unit reduces by 10%. Training program will

increase both labor and multifactor productivity

In a firm, all other things remaining the same, if the material usage per unit of final product decreases to half of the current usage, then the firm will

increase the multifactor productivity and double the material productivity

The correct order in the good-services continuum is

pure goods - core goods - core services - pure services

You have just used the network planning model and found the critical path length is 30 days and the variance of the critical path is 25 days. The probability that the project will be completed in 33 days or less is equal to (2 decimal accuracy)

sqrt(25) = 5 Z= ([33-30]/5)+0.6 Leads to the probability of 0.73


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