MSM Actual Quiz Chapter 2-5

Personality most strongly affects...

choice of career Insofar as people are free to choose their careers, they will tend to gravitate toward those career options that suit their individual personalities. Computer engineering, for example, is a more attractive career option for introverts than for extraverts.

acronym in the mission and vision statements of the Sorrell College of Business, to what does the letter S refer?

successful The GEEKS acronym appears in the Sorrell College vision statement but derives from the five key elements of the Sorrell College mission statement: Globally aware; Engaged with the business community; Ethical decision makers; Knowledgeable to compete; and Successful.

Jim has the ability to balance anxiety, fear, and anger while successfully attending to work tasks. Within the model of emotional intelligence, Jim is adept at...

managing emotions The ability to manage emotions refers to how well one keeps adverse feelings from overwhelming one's senses.

The duty of the board of directors of a public corporation is to...

ensure decisions by senior managers are in the best interests of the shareholders The board of directors keeps the company's activities focused on the company mission rather than allowing extraneous interests to redirect corporate resources away from that mission.

Surface-level diversity may include...

ethnicity Surface-level diversity refers to traits that are physically observable.

Detail-oriented and fact-seeking:

sensing In the Jungian model of psychological types, sensing people love facts, whereas intuitive people prefer patterns, relationships, and a holistic view of situations.

A form of business that transforms resources into an intangible output and creates time or place utility for its customers:

service organization Services may involve the provision of time or space for customers' use, as well as the application of labor to perform tasks on behalf of the customer.

Marcos believes that men make better managers than women do. The attitude that Marcos displays is an example of...

prejudice A judgment that puts one demographic category of people above another is bigotry or prejudice. Stereotyping involves ascribing to an individual member of a group some of the traits presumed to characterize the group as a whole. Ethnocentrism positions one's own culture as superior to other cultures.

Employer and employee expectations of the employment relationship, which operate over and above the formal contract of employment:

psychological contract The psychological contract is the real set of assumptions that guide the decision choices of each person in a cooperative endeavor. It is largely a function of what each party has, through social experience, learned to expect in a given type of cooperative relationship.

Example of low individualism:

valuing harmony more highly than honesty Low individualism—also called collectivism—places greater importance on the group than on personal achievement. For example, a person may refrain from being too frank or honest in the interest of maintaining group harmony.

These people tend to focus on the logical soundness and preciseness of ideas rather than the practical value of those ideas, and they tend to work in research and planning units.

assimilators Kolb presented four dominant learning styles based on two axes: (a) concrete versus abstract; and (b) active experimentation versus reflective observation. The model produces two types of active experimenters: accommodators (concrete) and convergers (abstract). The model produces two types of reflective observers: divergers (concrete) and assimilators (abstract).

Individuals tend to take their jobs seriously and act responsibly at work if they score high in...

conscientiousness While several personality traits have implications for work performance, only conscientiousness includes the traits of seriousness and responsibility in its definition.

The oversight of a public corporation by its board of directors:

corporate governance The board of directors keeps the company's activities focused on the company mission rather than allowing extraneous interests to redirect corporate resources away from that mission.

Ability to interact effectively with people of different cultures:

cultural competence Some writers refer to cultural competence as CQ, in analogy to IQ or EQ.

Individual differences that are visually imperceptible, hence only indirectly inferable, including goals, values, personalities, decision-making styles, knowledge, skills, abilities, and attitudes:

deep-level diversity Deep-level diversity is largely a matter of experiential diversity, wherein differences in people's backgrounds explain differences in their perceptual frameworks. Deep-level diversity is a source of creativity in organizations.

The defining characteristic of a tiered workforce is that different employees earn...

different wages for doing the same work In a tiered workforce, one group of an organization's workforce (e.g., airline pilots hired after a specific date) has a contractual arrangement with the organization that differs objectively from that of another group (e.g., airline pilots hired before that date) that is performing the same jobs. It often results from a compromise with a labor union. Due to the difference, one group typically earns less than the other, even though everyone does the same work.

These people are imaginative and adept at generating alternative hypotheses and ideas, and they tend to prefer interacting with people than working alone:

divergers Kolb presented four dominant learning styles based on two axes: (a) concrete versus abstract; and (b) active experimentation versus reflective observation. The model produces two types of active experimenters: accommodators (concrete) and convergers (abstract). The model produces two types of reflective observers: divergers (concrete) and assimilators (abstract).

The presence of observable and unobservable similarities and differences among people:

diversity As applied to organizations, diversity refers to differences among people that can affect social interaction in some way.

The mission statement of the Sorrell College of Business includes a key observation about the unique nature of many of our students. It is as follows (complete the sentence): "A substantial portion of the university's domestic and international enrollment consists of..."

first-generation students

One of the largest employment discrimination lawsuits ended in a settlement of more than $11.7 million. It involved Walmart and allegations of discrimination based on...

gender The case was EEOC v. Walmart (2010). The settlement was a consent decree between the EEOC and Walmart, wherein the latter agreed to pay $11.7 million in back wages.

Gardner intelligence category that refers to self-awareness:

intrapersonal Gardner's theory of multiple intelligences is rather controversial in that it is has little empirical backing to substantiate it. Nevertheless, it is useful as a reference model for discussing specific kinds of mental ability. In the word "intrapersonal," the "intra" prefix means "within," in contrast to "inter" prefix, which means "between or among."

Employees who feel the need to protect their own career prospects by impeding the prospects of others are experiencing...

perceived threat of loss Perceived threat of loss is a normal psychological dynamic. People tend to react about twice as strongly to potential losses in their lives than to potential gains.

What significant event in the history of the Sorrell College of Business occurred on November 21, 2018?

it officially earned AACSB accreditation Dr. Judson Edwards spearheaded the ambitious plan to make the Sorrell College of Business ready for AACSB accreditation in record time. On November 21, 2018 (the day before Thanksgiving), AACSB International officially informed Dr. Edwards that the Sorrell College of Business had earned AACSB accreditation, a title to which fewer than 5% of the world's business schools can lay claim. AACSB is the highest level of business school accreditation in the world.

Degree to which one attributes one's successes and failures to one's own actions or on forces outside of one's control:

locus of control People with internal locus of control attribute their successes and failures to their own actions. People with external locus of control attribute their successes and failures to forces beyond their control.

Psychologists' term for the extent to which personality attributes come from one's parents or instead from environmental forces:

nature versus nurture The nature-versus-nurture debate has always existed in psychology. With the advent of genetics, the nature side of the debate has largely focused on how much one's genetic makeup rather than upbringing explains one's personality.

Personality dimension associated with anxiety, depression, anger, and insecurity:

neuroticism High neuroticism is low emotional resilience. The neurotic person may work well in one kind of situation but poorly in another. Neurotic people have trouble adjusting to changes of situation, hence their vulnerability to anxiety, depression, anger, and insecurity.

Another term for power distance:

orientation to authority Power distance and orientation to authority both refer to the extent to which people in a society are comfortable with an unequal distribution of power.

In the GEEKS acronym in the mission and vision statements of the Sorrell College of Business, to what does the letter S refer?

successful The GEEKS acronym appears in the Sorrell College vision statement but derives from the five key elements of the Sorrell College mission statement: Globally aware; Engaged with the business community; Ethical decision makers; Knowledgeable to compete; and Successful.

Level of the corporate ladder that tends to be the least diverse:

top management The pattern is most extreme in the largest companies. About 7 in 10 senior executives in Fortune 500 companies are European-American males.

Understanding and addressing the environment of a business has traditionally been the purview of...

top managers In the 21st century, this expectation has been spreading increasingly to virtually everyone in the organization.