MSSC Safety Exam Study Questions
Which of the following examples should a team member demonstrate to contribute to the success of his or her team? A Remain cordial with other team members, even when you are unwilling to consider their ideas. B Complain about the team's processes only to colleagues that are not members of the team. C Accept responsibility for the team's results, regardless of the outcome of their leadership role. D Dominate the team's conversation when it centers on the member's area of expertise.
C Accept responsibility for the team's results, regardless of the outcome of their leadership role.
How have machines been made smart? A By storing their data B Updated programming C Adding devices to communicate to other devices D By monitoring their processes
C Adding devices to communicate to other devices
What enables companies to make customized products with high quality for less money? A Training B Computers C Advanced manufacturing D Lasers
C Advanced manufacturing
Customer service refers to the people and other resources that a company devotes to _______ ? A Sales B Product design C Assisting customers D Cost analysis
C Assisting customers
Improving external customer satisfaction is the main objective of _________? A Retired employees B HR Department C Customer service departments D Maintenance departments
C Customer service departments
What type of manufacturing signal system does not produce a new part until there is a request for it? A Production flow B Andon C Kanban D Six Sigma
C Kanban
In customer service, it is important to __________ ? A Never admit to being at fault B Make the customer admit to being partially at fault C Look into the customers problem, find a solution, follow through D Make the customer like you even if it means placing the blame on someone else in the organization
C Look into the customers problem, find a solution, follow through
Which industry sector uses RFID to track employees? A Aerospace B Manufacturing C Mining D Transportation
C Mining
A copy of the relevant OSHA standard must be available to workers who attend ______. A production training B new line planning meetings C OSHA required training D safety committee meetings
C OSHA required training
What group is responsible for creating the product features that meet customer's wants and needs? A Engineering B Manufacturing C Product design D Quality
C Product design
People working together discussing issues and making decisions are key elements of a(n) ___________? A Histogram B Process C Successful work group D SPC program
C Successful work group
If an employee has ideas for improving the ergonomics of a process, who should they notify? A CEO B No one C Supervisor D Coworker
C Supervisor
What type of matrix indicates an employee's skills or completed training? A Assignment matrix B Job matrix C Training matrix D Responsibility matrix
C Training matrix
All of the following are tools that can be used to generate problem solving ideas EXCEPT _________ ? A flow charts B fishbone diagrams C action plans D brainstorming
C action plans
Adapting the work area to fit the person to reduce stress is called _________. A ego B excessive C ergonomics D environmental adaption
C ergonomics
When a new piece of equipment is installed, operators should receive _____ before the machine goes into production. A spare parts B vendor contact information C new-equipment training D machine cost information
C new-equipment training
To prevent a worker from being injured in a fall, ___________. A training on proper falling should be provided B first responders should be immediately available C oil and water spots should be wiped up immediately D the worker should wear protective padding
C oil and water spots should be wiped up immediately
Why should a course designer take time to learn about the students they will teach? A so they can set clear expectations B so they know what to teach them C so they can prepare materials that communicate effectively D so they know what not to teach them
C so they can prepare materials that communicate effectively
A worker should use pedestrian walkways and doors __________. A to reach your destination in the least time B to keep from getting lost C when forklifts are operating in the area D to meet OSHA requirements
C when forklifts are operating in the area
OSHA requires two people to lift any object heavier than _______ pounds if no lift device is available. A 10 B 40 C 25 D 50
D 50
Which of the following is considered a job skill? A Using hand carts to deliver supplies to work stations. B Feeding boxes into a process machine. C Weighing raw materials for distribution. D Converting between US standard and metric measurements
D Converting between US standard and metric measurements
Which of the following is NOT considered part of the three-step consensus process? A Restate the goal B Narrow the solutions to a manageable number C Choose the best solution D Discuss different points of view
D Discuss different points of view
The Environmental Protection Agency (EPA) requires documentation of inspections for __________. A Storage methods B ISO standards C Safety D Emissions released in the air
D Emissions released in the air
Data results are required to be made available to employees who participate in _______. A Fire drills B Holiday activities C Team building exercises D Environmental tests
D Environmental tests
A(n) _______ customer is a person or organization that receives services or products in exchange for compensation. A Internal B Departmental C In-house D External
D External
Manufacturing is the process of converting raw materials and parts into _________. A More parts B Unfinished components C Merchandise D Finished goods
D Finished goods
Each employee should be alert to these conditions and know the proper response to take when a dangerous situation exists. A Embarrassing B Non-productive C Safety D Hazardous
D Hazardous
_________ can be used effectively to increase efficiency and improve process quality. A Work team audits B QA work cells C Change requests D Member training
D Member training
Equipment worn to minimize exposure to serious workplace injuries and illness is called ____________. A clothing B PEP C armor D PPE
D PPE
What is the best method of integrating safety into the way a job is done? A Ask questions B Complete an SOA C Read the safety manual D Perform a JSA
D Perform a JSA
Who is responsible for monitoring and measuring production processes to ensure that the products are manufactured to the customers specifications? A Management B Engineering C Production department D Quality assurance department
D Quality assurance department
_______ training on relevant emergency procedures and first aid should be provided to employees every year. A Extensive B New employee C Certification D Refresher
D Refresher
The company _______ is responsible for storing safety records and accident reports in accordance with all regulatory guidelines. A Department B Owner C Website D Safety officer
D Safety officer
Which industrial revolution came about through the introduction of electricity? A First revolution B Fourth revolution C Third revolution D Second revolution
D Second revolution
An injury that happens when the body is struck forcefully by an object is called a(n) __________ injury. A penetration B electrical C biological D impact
D impact
While moving a load, turning at the waist will ___________. A help balance the load B reduce the amount of time required C provide good exercise D increase the chance of back injury
D increase the chance of back injury
If a consensus cannot be reached, the group may vote democratically to establish __________ . A minority rule B unanimity C autocracy D majority rule
D majority rule
One or more hoses crossing a main walkway ________. A must be rated to withstand being run over by a forklift without rupturing B must be color-coded to indicate the material they contain C are permissible if they are taped down D not acceptable
D not acceptable
Routine safety inspections are _________ . A required by the EPA B verify which employee is purposely bypassing safety measures C can eliminate unneeded safety rules D one way to determine if improvements are required to improve safety
D one way to determine if improvements are required to improve safety
Team members perform _______ throughout the production process. A production changeovers B diagnostic audits C preventative maintenance D quality inspections
D quality inspections
After a new production employee has been taken through the _______, their participation is documented according to company policy. A payroll orientation B evacuation procedures C building tour D safety orientation
D safety orientation
Who is responsible for the plants overall success and growth? A President B Supervisor C Quality control D Employees
A President
What are the key characteristics of a successful team? A Purpose, commitment, processes, communication, and trust B Practical, beneficial, achievements, milestones, and helpful C Independence, devotion, procedures, evaluation, and loyalty D Confidence, social, development, tradition, and respect
A Purpose, commitment, processes, communication, and trust
A worker encounters a spill on the floor of an unknown substance. What action should the worker take? A Report it to a team leader B Stay away from the spill C Call the plant manager D Clean up the spill
A Report it to a team leader
Making workstations safe starts with creating this document based on the safe work procedure from a job safety analysis. A SOP B JSA C JOP D STP
A SOP
The person who performs a step in the production process is the internal customer to the person that performs __________. A The previous step in the process B The final operation in the process C The next step in the process D The same step in the process
A The previous step in the process
What should a worker do if a paint filtering system breaks down and paint is being blowen out on top of the roof? A The system should be shut down B The employees should be notified to move their cars from the adjacent parking lot C The system should be shut down at the end of the shift D The system can be safely run until the maintenance team arrives
A The system should be shut down
Which of the following is a technique used to brainstorm ideas? A Word association B Facilitation C Ideation D Flow charting
A Word association
Pedestrian walkway areas that need to be cleanable should not have _________. A added traction B painted surfaces C handrails D lines
A added traction
Demonstrating the skills and abilities learned is a common component of a(n) _______. A apprentice program B quality circle meeting C team kickoff meeting D orientation program
A apprentice program
To protect your back during lifting, you should place your feet shoulder width apart, __________, and then grasp and lift the object. A bend at the knees B squat down with your feet on either side of the object C bend at the waist D place one knee on the ground
A bend at the knees
It is important to create a workplace _______ that is safety-focused to minimize accidents and unsafe working conditions. A Website B Culture C Regulation D Committee
B Culture
What is the science of designing products to reduce fatigue, improve productivity, and avoid injuries? A SOP B Ergonomics C Safety D Economics
B Ergonomics
Vendors should be considered what type of customer? A Main B External C Substantial D Internal
B External
What is the internationally recognized standard for quality systems? A DFMA 9000 B ISO 9000 C QMS 2018 D OSHA 9001
B ISO 9000
_________ should be reviewed on a regular basis. A Vendors complaint records B Job safety analysis C The customer's specifications D Payroll methods
B Job safety analysis
Which is an example of the Industrial Internet of Things? A Tracking a fast-food delivery B Monitoring in-plant processes C Controlling a home thermostat D Using a cell phone to see what's in your refrigerator
B Monitoring in-plant processes
Who performs an OSHA safety inspection by walking through the workplace and identifying issues that do not comply with OSHA safety standards? A Plant manager B OSHA compliance officer C Board of directors D Supervisor
B OSHA compliance officer
OSHA sets and enforces safety ________ for every type of industry in the United States. A Officers B Regulations C Departments D Training
B Regulations
If you notice an employee acting in a manor that jeopardizes the safety of others, and you do not feel comfortable approaching that person, you should _________. A Write a note and leave it at the persons workstation B Report the person to the supervisor immediately C Report the actions to a supervisor at the end of your shift D Tell your coworkers to approach the person
B Report the person to the supervisor immediately
In a process monitoring application of IIoT, where is the in-process data accessed from? A Machine process B Sensors C Maintenace D Management
B Sensors
What was the purpose of the invention of the world wide web? A To deliver online magazines and newspapers B So scientists worldwide could share information C So college students could talk to each other D To order online goods
B So scientists worldwide could share information
Using your legs when lifting objects will help prevent ____________ injuries. A foot B back C shoulder D neck
B back
A fishbone diagram uses pictorial diagrams to organize potential _________ . A solutions to a problem B causes of a problem C sources of data collection D outcomes of a solution
B causes of a problem
Kaizen is the problem-solving process that exemplifies __________ . A backtracking B continuous improvement C eliminating shortcuts D Cost-effective solutions
B continuous improvement
A wet floor is a common cause of ____________. A reduced machine productivity B fall accidents C forklift skid accidents D employee illness
B fall accidents
Anyone who notices another employee engaging in an unsafe practice should _______ . A get the worker fired B give constructive input to the employee to encourage good safety practice C report the incident to the safety committee D send an anonymous letter to the supervisor
B give constructive input to the employee to encourage good safety practice
A(n) ________ is a thorough evaluation of the work environment that provides employees with the best protection against potential harm. A new employee orientation B hazard assessment C emergency response D occupational analysis
B hazard assessment
A key part of maintaining a safe work environment is to quickly identify and remove __________ . A documents B hazards C poor quality products D unused equipment
B hazards
Mirrors help make a safe pedestrian walkway by ___________. A reflecting light into dark areas B helping control blind spots C allowing workers to check their clothing D aiding in backing vehicles
B helping control blind spots
The process used to communicate safety concerns ________. A is unimportant to an assembly worker B is an important topic to cover in a safety orientation session C is a long, drawn-out process D must be approved by OSHA prior to implementation
B is an important topic to cover in a safety orientation session
When circumstances at work create a dangerous situation, you should _________ . A apply for hazardous duty pay B not proceed until the dangerous situation is eliminated C ensure that personal protection equipment is used D proceed with the utmost care
B not proceed until the dangerous situation is eliminated
Supervisors and/or safety committees should be made aware of __________. A unclean areas B possible improvements in ergonomics C cost overruns D only items that do not get people in trouble
B possible improvements in ergonomics
Carpal tunnel syndrome is a condition caused by ___________ . A tight-fitting clothing B repetitive movements C extended reach movement D allergy to being exposed to fish
B repetitive movements
If an employee has a suggestion about improving safety in a work area, the _______ should be notified. A union representative B safety committee C CEO D OSHA compliance officer
B safety committee
Plant level walk-through inspections are conducted daily by _______ and other managers. A the plant manager B supervisors C the OSHA compliance officer D the CEO
B supervisors
Regardless of how they are collected, safety concerns should be _________ . A disregarded B systematically documented and followed up on when appropriate C dismissed if not submitted by upper management D reported directly to OSHA and upper management
B systematically documented and followed up on when appropriate
The _________ is responsible for ensuring that tasks are assigned to the proper workers and they are performed quickly and efficiently. A plant manager B team leader C production manager D QA supervisor
B team leader
Reaching a consensus means that _________ . A a decision could not be agreed upon B the group's members support the decision C every member's first choice was weighed evenly D the group's decision was unanimous
B the group's members support the decision
A job safety analysis is a process of planning the best method __________ . A to create new safety rules B to integrate safety into the way a job is done C to justify buying new equipment D to reprimand and remove unsafe workers from the company
B to integrate safety into the way a job is done
According to OSHA, elevated work surfaces more than _______ feet from the ground must have guard rails. A 2 B 5 C 4 D 3
C 4
Which of the following should be done when a new or different machine is installed? A An SDS report B A lockout/tagout C A job safety analysis D An environmental test
C A job safety analysis
Company safety _________ are designed to help employees to follow safe behaviors at work. A Policies B Officers C Cultures D Websites
A Policies
A facility's exit route should be __________ . A Clearly marked B Wide enough for five people to exit at one time C Painted red D unlocked at all times
A Clearly marked
Which support function includes the manufacturer servicing a product after it is sold? A Customer service B Supply chain management C Warehousing D Logistics
A Customer service
A consensus is a decision-making process whereby the team members all accept the same decision even though it may not be their first choice. This type of process is often used with __________? A High performance teams B CEO/stockholder relationships C OSHA/company relationships D Supervisor/employee relationships
A High performance teams
Many products cannot be disposed of using a trash compactor before sending to a landfill. These include fluorescent light bulbs, spray cans containing some or all of the product, and ________. A Liquid dyes B Metal soft drink cans C plastic bottles D Paper
A Liquid dyes
__________ is the government agency that certifies personal protective equipment for use. A NIOSH B EPCRA C EPA D OSHA
A NIOSH
Employers are required by _______ to create standards for the use of personal protective equipment for each job in their workplace. A OSHA B safety officers C occupational analysis D commitment to safety
A OSHA
A step ladder is useful for reaching heights of around ________ feet or areas not near a wall. A 10 B 4 C 12 D 2
A 10
Which organizational method tends to isolate production areas from each other? A Operational types B Team structures C Work cells D Foreman divisions
A Operational types
What type of manufacturing uses a computer-controlled machine to create an object by depositing material in layers based on a 3D model A Additive B Subtractive C Modeling D Industrial
A Additive
Companies have a better ability to match workers to specific job needs if they use _____. A cross-training B better background hiring checks C statistical process control D sensitivity
A cross-training
Corrective action should be taken on safety concerns that _________ . A have been tracked and reported B have happened one time C are not plausible D have been recently documented
A have been tracked and reported
The definition of a(n) ________, according to the National Safety Council, is damage or harm that occurs as a result of an exchange of mechanical, chemical, thermal, or other energy that exceeds the body's tolerance. A injury B exposure C accident D penetration
A injury
Safety audits are often done ________ time(s) per year. A one B two C three D four
A one
The US Bureau of Labor Statistics states that the number one cause of workplace accidents is __________ . A overexertion B high light levels C inattention D exposure
A overexertion
In manufacturing, changes to processes, equipment, and training are best suggested by ________ . A team members B team foremen C safety regulators D external auditors
A team members
Employers should provide training in the use of personal protective equipment ______ . A to reduce the employee's risk of hazardous material exposure B to qualify for OSHA grants C every 3 months D to place liability on the employee in case of hazardous chemical spills
A to reduce the employee's risk of hazardous material exposure
When performing root cause analysis, you should always ask ________ . A what caused the problem to occur B what the short-term effects of the problem are C why the data favors certain solutions D who proposed the most effective solution
A what caused the problem to occur
