OB Chapter 7

positive psychological capital (PsyCap)

Considerable levels of hope, efficacy, resilience, and optimism (HERO)

Optimism

Making a positive attribution about succeeding now and in the future

Hope (HERO)

Persevering toward goals and, when necessary, redirecting paths in order to succeed

meaningfulness

The sense of "belonging to and serving something that you believe is bigger than the self"

Resilience

When hampered by problems and adversity, sustaining and bouncing back and even beyond to attain success

temperance

a shared belief in showing restraint and control when faced with temptation and provocation

restorative justice

a shared belief in the importance of resolving conflict multilaterally through the inclusion of victims, offenders, and all other stakeholders

compassion

a shared value that drives people to help others who are suffering

optimists

attribution of successes to personal, permanent, and pervasive causes, and negative events to external, temporary, and situation-specific ones

hope

believing the future will be better than the present and that you have some power to make it happen

Positive businesses:

do well and do good

organizational climate

employees' shared perceptions of organizational policies, practices, procedures, and routines

Positive OB focuses on creating _____________ ________ inputs, processes, and outcomes.

exceptionally positive

instrumental support

financial aid, material resources, or needed services

Positive OB

focuses on positive human characteristics that can be measured, developed, and effectively managed for performance improvement

Virtuous leaders are more focused on the:

greater good

willpower

having a goal and the determination to achieve it

informational support

help defining, understanding, and coping with problems

positive deviance

successful performance that dramatically exceeds the norm in a positive direction

social support

the amount of perceived helpfulness derived from social relationships

broaden-and-build theory

proposes positive emotions broaden our attention and make us more open to experience

esteem support

reassurance that a person is accepted and respected despite any problems or inadequacies

values essential for promoting positive organizational behavior

restorative justice, compassion, temperance

positivity effect

the attraction of all living systems toward positive energy and away from negative energy, or toward that which is life giving and away from that which is life depleting

mindfulness

the awareness that emerges through paying attention on purpose, in the present moment, and nonjudgmentally to the unfolding of experience moment by moment

resilient

the capacity to consistently bounce back from adversity and to sustain yourself when confronted with challenges

forgiveness

the capacity to foster collective abandonment of justified resentment, bitterness, and blame, and, instead, it is the adoption of positive, forward-looking approaches in response to harm or damage

well-being

the combined impact of five elements-positive emotions, engagement, relationships, meaning, and achievement (PERMA)

intentions

the end point or goal you want to achieve. They drive your behavior.

flourishing

the extent to which our lives contain PERMA

organizational practices

the procedures, policies, practices, routines, and rules that organizations use to get things done

flow

the state of being completely involved in an activity for its own sake

social companionship

time spent with others in leisure and recreational activities

virtuousness

what individuals and organizations aspire to be when they are at their very best

Two components of hope

willpower and waypower

Strategies to increase your positivity

- Create high-quality connections - Cultivate kindness - Develop distractions - Dispute negative self-talk and thoughts

types of social support

- Esteem support - Informational support - Social companionship - Instrumental support

Positive OB practices that foster employee positivity

- Provide decision-making discretion - Share information - Minimize incivility - Provide feedback

"Do well and do good" requirements

1. Measurable Social Impact 2. Business Results 3. Degree of Innovation

Efficacy

Having the confidence to take on challenging tasks and put in the effort necessary to succeed

waypower

means for achieving a goal

prosocial behaviors

positive acts performed without expecting anything in return

upward spirals of positivity

positive behaviors, feelings, and attitudes generate the same in others in a continually reinforcing process

signature strengths

positive human traits that influence thoughts, feelings, and behaviors and provide a sense of fulfillment and meaning

buffering effect

positive practices and resources reduce the impact of negative events and stressors

amplifying effect

positive practices from one individual result in additional positive practices by others, which spur positivity in others, which generate other positive outcomes