OB Exam #2
Which of the following conditions contribute to the effectiveness of goal setting?
goal commitment
Which of the following statements regarding culture and designing a motivating work environment is true?
in China, goals with low specificity are more motivational than those with high specificity
Which of the following is NOT an emotion that is part of the Affective Events Theory?
jealousy
Equity theory suggests that those perceiving inequity can react to the situation by having the referent decrease inputs (T/F):
F
Gift cards as awards to employees are not appreciated because they are often purchased for stores and restaurants that employees do not frequent (T/F):
F
Motivation is a function of the interaction between performance, ability and environment (T/F):
F
Research suggests Indian employees are more satisfied when they are empowered in the workplace than their counterparts in the United States or Poland (T/F):
F
Role conflict is the strongest predictor of poor performance on the job (T/F):
F
The customer service representative at the department store who keeps smiling as she listens to the customer bitterly complain about her newly purchased product is engaging in deep acting (T/F):
F
The link between stress and heart disease has been proven by the American Heart Association to be strong (T/F):
F
The old adage "Have a good cry" is great advice to deal with stress that has built up in an individual (T/F):
F
To influence instrumentality, make sure rewards are seen as desirable (T/F):
F
Challenge stressors have been shown to relate to increased engagement and performance (T/F):
T
Giving an employee a sales commission every time he makes a sale is an example of a continuous reinforcement schedule:
T
Goal setting is one of the most influential theories of motivation (T/F):
T
Individuals with a high need for achievement may neglect managerial activities, like coaching, because they view it as a waste of time (T/F):
T
Job specialization entails breaking down jobs into their simplest components (T/F):
T
Merit pay is a permanent pay raise based on past performance (T/F):
T
One effective way of achieving procedural justice is to allow employees a voice in decision making (T/F):
T
Research shows that the psychological state of meaningfulness is the most important state for employee attitudes and behaviors (T/F):
T
Stress-related issues cost companies billions of dollars annually due to absenteeism, lost productivity, and accidents (T/F):
T
The Demand-Control model proposes that employees with high levels of autonomy and control over their jobs will be less stressed (T/F):
T
The frustration-regression hypothesis offered by Alderfer suggests individuals frustrated in their attempts to satisfy one need regress to another (T/F):
T
To increase the effectiveness of performance meetings, increase employee participation (T/F):
T
A piece rate system refers to:
a program where employees are paid on the basis of individual output produced
The concept of flow refers to:
a state of consciousness where a person is totally absorbed in an activity
___________ is an example of felt empowerment:
meaningful work
Which of the following is a motivator factor in Herzberg's theory of motivation?
recognition
Joshua Greene's study of how our minds and bodies react to difficult situations found that:
study subjects were largely able to agree on what was the best of possible evils in a scenario
In expectancy theory, valence is:
the anticipated satisfaction that will result from an outcome
Interactional justice is:
the degree to which people are treated with respect, kindness and dignity in interpersonal interactions
In simulations examining whether reinforcement theory explains ethical behavior, researchers found that:
the severity of expected punishment was the primary predictor of whether subjects were inclined to behave unethically
Role ambiguity refers to:
vagueness in relation to job responsibilities